We create extraordinary experiences.

Vega is a digital product studio passionate about designing exceptional experiences. We help Fortune 500 companies and growing technology startups design, innovate, and launch successful digital products.

 

 

 

 

 

 

 

 
$50,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
2014
Show all +
Richardson, TX
headquarters
  • Richardson, TX 75080
    United States
other locations

Portfolio

Key clients: 

American Airlines, Brainspace, Cyxtera, Department of Defense, eSentire, iDonate, Infocyte, NSS Labs, Sam Moon, US Air Force, Ziosk

   

Data Visualization

Brainspace is the industry leader in complex text analytics for digital investigations. They partnered with Vega to redesign their platform (v6.0) from the ground up with entirely new workflows and a suite of custom, interactive data visualizations.

Vega provided: Strategy, Wireframing, UX Design, UI Design, HTML/CSS/JS Development, WebGL Development

Digital Sales Enablement

eSentire is a cybersecurity firm leading the industry in Managed Detection and Response. They approached Vega with a desire to reimagine their sales toolkit for field representatives. Vega designed and developed a next-generation sales enablement platform that includes data visualizations, ROI calculators and interactive use cases, enabling sales reps to tailor conversations to prospects based on role, industry

vertical and attack vector.

Vega provided: UX Design, UI Design, HTML/CSS/React Development

Tabletop UX/UI

Ziosk partnered with Vega to redesign the entire customer experience on their proprietary tabletop devices. With an emphasis on customization, consistency and usability, Vega developed a new design system to enable Ziosk to expand their offering to a wider variety of restaurant categories.

Vega provided: UX Strategy, UX Design, UI Design, HTML/CSS Development

Product Strategy & Design

SweetSpot is a new entrant in the online travel marketplace. With a unique focus on high-quality, "True Vacation Rentals" and direct-to-owner communication, SweetSpot is positioned to serve a niche that has been ignored and exploited by large Online Travel Agencies. SweetSpot partnered with Vega at the very first stage of their business to develop a product strategy, product design and the first version of their live

product.

Vega provided: Product/UX Strategy, UX Design, UI Design, Full-Stack Development, Pitch Deck Strategy & Creation

 
 

Peer-to-Peer Fundraising

iDonate was born out of a higher call to unlock giving potential and make nonprofit operations easier and more effective. They chose Vega to design an all-new platform for peer-to-peer fundraising, enabling fundraisers to leverage their own life events and social networks to raise money for causes that are matter to them personally.

Vega provided: UX Strategy, UX Design, UI Design

Complex Data Visualization

The team at AppGate (Cyxtera) sought out Vega to envision and design complex, interactive data visualizations for their network segmentation and monitoring product, AppGate Insight.

Vega provided: UX Strategy, UX Design, UI Design, HTML/CSS Development, WebGL Development

Reviews

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Custom Web App Dev for Collectibles Company

“They're one of the most incredible IT companies I've ever worked with.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
July - Dec. 2018
Project summary: 

Vega helped a collectables manufacturer as it moved from WooCommerce to Shopify. They built a linking solution to Partial.ly to clarify payment plans, and they ported information in manageable sections.

The Reviewer
 
1-10 Employees
 
Irving, Texas
Amy Warnick
General Manager, Chronicle Collectibles
 
Verified
The Review
Feedback summary: 

Visibility is much clearer, and the user experience has greatly improved. Tradeshows are much more profitable, thanks to the speed and ease of the Shopify solution. Vega was patient, and often offered stronger solutions for the long-term. They were kind, and they cared about the brand’s success.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

For lack of a better term, we sell nerd toys, including statuary, high-end displays for studio partners, and a wide breadth of other products. I'm the general manager.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Vega?

A feature we offer to customers is a payment plan system. We had a WordPress website with a PayPal payment plan system to start, but it wasn’t conducive to our growth. We didn't have a way to get clean, usable order information, and it didn't fit us any longer. We moved to a WooCommerce platform, but that was also basic and didn't scale with us. We went from $2 million gross revenue to $6 million in 2017, and we decided we needed a Shopify platform. We liked how user-friendly Shopify is, but we needed a company to help us customize it to suit our needs. We don't have a dedicated IT person on staff, and we wanted someone who could code a solution.

SOLUTION

What was the scope of their involvement?

With their help, we set up a payment plan app that works with our Shopify Plus platform. Before this solution, payments would come in, but they wouldn’t group and were still split as separate payments. When customers checked their accounts, they wouldn't see how many payments they had made without counting them manually. Vega helped us port everything from our existing WooCommerce site to the new platform.

They custom coded an app that allowed Partial.ly and Shopify to speak with each other and improve usability and the UX. When our customer service staff is on the phone with a customer, they can see all the products the customer has on order in a bar scale. Because of that, we could customize our payment plans to fit the customers' needs and wants.

Vega set up product pages and templates that make getting in and making changes very easy. Now that everything is set up, they still answer our questions. Even though the job is done, they still respond to us and talk us through processes.

What is the team composition?

We had one main point of contact, plus a production lead and a tech lead.

How did you come to work with Vega?

Vega was recommended to us, and I'm so happy we found them. After a few failed attempts with other companies, we realized we needed to increase our budget. They weren't the first team we worked with, but they were the first to come up with a solution that allowed the big platforms in ecommerce to speak with each other. They took time to understand our frustrations by examining the problems in our current site. They never tried to sell us on proprietary software, and they were really focused on us. They made us much more comfortable than any other company we spoke to.

How much have you invested with them?

Our total bill was somewhere near $52,000. We hoped to spend less, but they were worth every penny. They allowed us to make a deposit and then work through a payment plan.

What is the status of this engagement?

In all, we worked for them for about nine months to get everything going, but the major build was between July and December 2018. We still speak with them unofficially about some of the shipping difficulties that are inherent in Shopify. We're hoping that Shopify will create new APIs to work with this kind of payment plan.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our visibility is much better, and we're really happy with the result. Our business has increased so much, but I'm not sure how much of that can be attributed to their work. Our user experience has improved tenfold. Our customer service now answers more questions about our products and fewer questions about how many payments our users have left on their payment plans. Before Vega came up with this solution, 50% of inquiries were about payment plans or shipping costs. Now, customers ask questions we're much more passionate about like the designers of our products.

We go to several tradeshows and Comicons. In the past, if someone wanted to buy from us at tradeshows, we could only use PayPal. That came with a lot of fees and added expenses. Now, we have a Shopify Plus point of sale system that works on any of our devices. Our financial team has a much easier time with those kinds of transactions, and things move much faster. At the San Diego Comicon, we sold every single product we took to the show. There were no lines, no waiting, and the whole process was brilliant.

How did Vega perform from a project management standpoint?

They're one of the most incredible IT companies I've ever worked with. They presented information and allowed us to port over products piece by piece. They broke four years of data into manageable chunks, and they countered some of our ideas with two or three stronger options. They explained how to get the most out of the changes, and they taught us how to establish solutions for the long-term.

What did you find most impressive about them?

We felt like human beings in this partnership, and they clearly cared about our business. Put simply, they're very nice. They still check in with us, and they still offer to help us. They make us feel important, and we appreciate that they were a local business. Websites aren't always the most fun things to make, but our experience with Vega was really pleasant.

Are there any areas they could improve?

No. A lot of what we were doing was guesswork, but they truly built something brand new for us. That kind of process can be frustrating, but they made the whole project run smoothly. They were patient and willing to help us, and we all contributed to the team effort.

Do you have any advice for potential customers?

They're always going to stay on top of things, and they'll move at your pace. They're very patient and understanding, but for your own sake, don't make them wait on responses.

5.0
Overall Score They're amazing.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    We raised our budget higher than we initially hoped to, but the value we got and the payment plan they offered were more than anything we could have ever asked for.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Data Software Dev for Software Firm

"They seem to work well together and have a good process in all aspects of development." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Feb. 2019 - Ongoing
Project summary: 

Vega designed, developed, and configured a data acquisition solution to replace a legacy system. The new tool expands on the original’s functionality and is compatible with new data sources.

The Reviewer
 
11-50 Employees
 
Santa Cruz, California
Director of Operations, Software Development Firm
 
Verified
The Review
Feedback summary: 

Early versions of the solution portend a successful and satisfying delivery. Vega has established regular communication and produced several innovative solutions to persistent issues. Their team work and workflow have been particularly notable so far.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Founded in 1997, our company develops analytics software. We have multiple locations in the US and abroad. I am the Director of Operations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Vega?

We have a number of issues around our data acquisition processes that have grown more serious over time. The issues have been worked around, but it was getting to the point that we needed a new solution to keep us moving forward. If we are to maintain our grow our position, we needed to have our data acquisition and storage processes modernized. To do this, we needed a full redesign and redevelopment of our data acquisition processes.

What were your goals for this project?

The solution has to reproduce and improve the functionality of the older system it will replace. We need the solution to be easily adaptable so we can both react to changes in data as well as bring in new data sources with the solution.

SOLUTION

How did you select this vendor?

They were one of many recommendations I received when reaching out to my contacts. After spending time with all the vendors, we decided that they were the easy choice to implement the redesigned solution.

Describe the project and the services they provided in detail.

They designed, developed, configured, and will set up the new data acquisition solution. We began the project with us providing them a full raw data set and an explanation of our needs and use models. A couple of weeks later, we decided to have a face-to-face meeting to finalize and clarify the details. The production process began shortly after, with well-defined sprints that kept us informed and involved throughout the process.

What was the team composition?

The team has about six people that will be involved in the project at various points based on skills required, with one project manager as our primary point of contact.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The final solution is still in development, but we have already received early versions to work with. So far, we are thoroughly impressed with the solution and have no doubt that it will exceed our expectations.

How was project management arranged and how effective was it?

Project management is well-thought out, and there is regular communication throughout the process. We used Monday.com and emails to communicate and it meet our needs.

What did you find most impressive about this company?

They have a number of talented and creative individuals in both UI and UX design and they have come up with creative solutions to our problems that we didn't think possible. They seem to work well together and have a good process in all aspects of development.

Are there any areas for improvement?

As of yet, they are no areas that need improvement.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Data Visualization and UX for Colocation Company

“They’re well-versed in complex data visualization and UX/UI.”

Quality: 
4.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
July 2016 - Feb 2019
Project summary: 

Vega has worked on numerous projects, including network traffic visualization and UX/UI. They collaborated with the internal team, updating technology and identifying more efficient and intuitive processes.

The Reviewer
 
1001- 5000 Employees
 
California
Senior VP, Colocation Enterprise
 
Verified
The Review
Feedback summary: 

Vega communicated clearly and worked well with the in-house team. Their services helped potential clients understand the value of the products and resulted in a number of high-profile Fortune 100 deals. The team was organized and solved problems.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the senior vice president of on-demand services at the second largest retail colocation data center in the world. We also have a unique specialty in cybersecurity portfolios, services, and software that we offer our clients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Vega?

The first project Vega worked on was cybersecurity data visualization. They’ve since worked on various internal projects that span different business units within our company.

SOLUTION

What was the scope of their involvement?

Vega did a lot of UX/UI specific to network traffic visualization, but they also helped with the data visualization of other data center products and an analytics platform. In Amazon Web Services (AWS), Vega created a way to visualize the large dataset within VPC Flow Logs in a more human-friendly manner. They developed an interactive and intuitive data visualization process to identify best practices or areas of improvement. The original version of our product used a b3.js library, but Vega took that and evolved it into the existing visualization. They rewrote it in WebGL and used React-Redux for the frontend.

What is the team composition?

We worked with a project manager, designer, and about five coding resources.

How did you come to work with Vega?

They were initially engaged with the company that we acquired.

How much have you invested with them?

We’ve spent between $200,000–$1 million.

What is the status of this engagement?

The partnership lasted from July 2016–February 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve closed a number of high-profile Fortune 100 deals due, in large part, to the product demos and unique visualizations that Vega created. They catch people’s eye and help them understand the value of our product. Potential clients connect with the visualizations.

How did Vega perform from a project management standpoint?

We communicated almost daily and had regular stand ups. We tracked tasks and had consistent communication throughout the engagement. They were like part of our internal team.

What did you find most impressive about them?

They had unique expertise with the WebGL platform, and they were always finding clever and creative ways to solve problems. They’re well-versed in complex data visualization and UX/UI.

Are there any areas they could improve?

I can’t think of any ways they could’ve improved.

Do you have any advice for future clients of theirs?

Define your requirements well; it’ll save a lot of time in the long run.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    There were a couple of times where things slipped, but that’s normal.
  • 4.0 Cost
    Value / within estimates
    They’re on the higher side, but they’re worth it.
  • 4.0 Quality
    Service & deliverables
    Anytime you're building software, there are defects.
  • 5.0 NPS
    Willing to refer
    We've already recommended them.

Platform Design & Dev for Vacation Rental Startup

“They’re skilled at getting the information they need and producing something even better than we imagined.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Dec. 2018 - Ongoing
Project summary: 

Vega is creating a cross-platform vacation rental solution available on mobile, tablet, and desktop. The team is building an MVP. Services include UX/UI design and backend development.

The Reviewer
 
1-10 Employees
 
Austin, Texas
Seth Matthews
Co-Founder, Sweet Spot
 
Verified
The Review
Feedback summary: 

Vega’s ideas and creative approach have exceeded expectations. Their development of a unique map feature will distinguish the platform from market competitors. Smart, engaging, and professional, the Vega team communicates well and fosters an amicable, smooth collaboration.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of Sweet Spot, a vacation rental company. My co-founder and I are creating a platform that will connect rental owners directly with renters.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Vega?

We want to make the rental process as simple as possible. My co-founder and I are not very tech-savvy, so we needed a digital design company to create the platform before we could move forward with our startup.

SOLUTION

What was the scope of their involvement?

My co-founder and I presented Vega with our idea, and they are building our MVP. They are integrating the product across all platforms, including mobile, tablet, and desktop. They’re working on the user experience, interface, and backend development. The team is creating a map feature that will enable users to find and look at a property and communicate with the owner.

What is the team composition?

We mostly work and communicate with Josiah, Charles, and Jacob (Principals, UI/UX, Vega). My team has also engaged with Luke (Principal, UI/UX, Vega). A developer is working on the project who we haven’t met.

How did you come to work with Vega?

We found Vega on social media. Before we even communicated with them, we could tell from their website that they would be the perfect fit for this project.

How much have you invested with them?

My company has spent $150,000.

What is the status of this engagement?

The project began in December 2018 and is scheduled to finish at the end of May 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t shared our MVP yet. However, we believe that the map feature will differentiate us from all of our competitors.

How did Vega perform from a project management standpoint?

Vega’s team is brilliant. They maintain an easygoing yet professional collaboration. Our teams work well together and communicate efficiently.

What did you find most impressive about them?

Vega’s ingenuity, experience, intelligence, and creativity have really impressed us. They quickly interpreted our core business concept and proposed some new ideas that truly exceeded our expectations. They’re skilled at getting the information they need and producing something even better than we imagined.

Also, the team is integrating the product across all platforms because many people in our industry are still using desktop apps. They have made sure we will be covered from all angles, which will be crucial for our business. Their approach has blown us away.

Are there any areas they could improve?

We’re very happy with them. The only negative is their location; we’re in Austin, and they’re in Dallas. Going forward, we will definitely refer them as much as possible because they’re a smart, talented team.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’ve been on schedule.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’m definitely willing to refer them.

Data Visualization & UX for Analytics Company

“From a UX point of view, they’re the best I’ve ever worked with in my 30-year career.”

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
May 2017 - Ongoing
Project summary: 

Resources from Vega augment an internal team that creates data analytics solutions. Recently, they designed and developed visualizations for a communication analysis project.

The Reviewer
 
1,001-5,000 Employees
 
Dallas Metro Area
VP of Product, Analytics Company
 
Verified
The Review
Feedback summary: 

Vega stands out because of their unparalleled UX design expertise and nuanced understanding of project aims. They’ve overcome project management issues and responded positively to feedback, qualities that have led to a long-term partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the VP for products and technology at a data analytics and security company. We’re known for integrating UX and visualizations with data analytics.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Vega?

We wanted to do some fairly sophisticated visualizations and data analytics for one of our products.  

SOLUTION

What was the scope of their involvement?

One of our projects with Vega involved communications analysis—the ability to analyze human communications within the employees of an organization. Our challenge was to understand and visualize the internal workflow based on emails, chats, and social media interactions. Aside from high-quality visualizations, we also needed scalability. In some cases, we were dealing with hundreds of millions of records, so the communications themselves could be in the billions.

Vega understood the problems we were trying to solve and came up with requirements for data visualization. They not only helped us with UX design, but they took on the visualization development as well.

What is the team composition?

We’ve worked with a project manager, a UX designer, and two developers from their team. Their principal has also been involved in our work.   

How did you come to work with Vega?

One of our employees recommended them. We’re a React shop, and we chose Vega because they are one of the best when it comes to this technology.

How much have you invested with them?

We’ve spent around $1 million with them in the past two years.

What is the status of this engagement?

We started working with Vega in May 2017, and the collaboration is ongoing. We don’t have an existing project with them now, but we use them on an as-needed basis. We have a pretty good relationship with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The impact of the visualization project has been significant. It’s hard to say what Vega’s direct financial impact has been since their work accounts for only a part of the visualizations on our product.

How did Vega perform from a project management standpoint?

The quality of work is nothing to complain about, but, from a project management perspective, there was more investment needed on my end than I’d have preferred. Vega was in a growth phase when we first engaged with them, so project management required a bit more work on our part. Fortunately, they’ve grown as an organization and hired more people over the last year. As a result, our most recent collaboration has been a lot better than the first time around.

What did you find most impressive about them?

From a UX point of view, they’re the best I’ve ever worked with in my 30-year career. I’m impressed with their understanding of workflows and how users want to interact with the product.

Are there any areas they could improve?

The project management piece could be improved. They should also maintain ongoing communication with the client. I gave them my feedback on the first one, and they seemed to take it to heart. I’ve definitely seen improvements in project management since the last time we engaged with them.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    The onus is on the client as well. It’s important that requirements aren’t changed midstream. We were guilty of that, and that’s the reason some schedules weren’t quite met.
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    I’d give them a perfect score from a purely UX point of view, but I’m particular about development standards.
  • 5.0 NPS
    Willing to refer