Could you share any statistics or metrics from this engagement?
Their image work is great. They've enhanced hundreds of images for us.
How did VDODE perform from a project management standpoint?
The quality of the work is very good. At times, I have had difficulty reaching them. That can become problematic. Sometimes, whoever executed does not understand, and I'm not sure if it's a language barrier or what and, in that case, I have to go back and tell them all over again what I need.
What distinguishes VDODE from other providers?
VDODE follows up well. I appreciate that, and they do good work. They're very trustworthy.
Is there anything VDODE could have improved or done differently?
It can be a problem when I'm trying to reach them, and they're silent for a couple of days. Sometimes, the understanding of the aesthetic goal can be difficult to achieve, but can be resolved easily with two-way communication. I would say 90 percent of the time things have gone very well, and the other 10 percent I've had to do something corrective.
Although the communication aspect needed improvement, the image enhancement work was affordable and of a very high quality. VDODE was recommended for being trustworthy and for the overall performance.