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We make digital transformation happen

4.8
2 reviews

We make your life easier. Our philosophy is to provide you with what is best in the market instead of reinventing the wheel and making you invest in development hours that will quickly become obsolete. We deliver nice, efficient, and practical solutions empowering you. We make sure to optimize what you see as much as what you cannot see.

We are the glue that holds all your digital components together. No SEM agency is good without proper internal directions, no SEO is good without the right site experience, no marketing campaign is efficient if not omnichannel, no development makes sense without marketing goals, no consulting is good if it does not know the impact on the operations, no technology can be recommended without knowing the goals and limitations of the organization, no strategy can be developed without the data, no AI solution gives good results without right input. We bring it all together. We help you lead all the digital pillars but can also help in the execution as a one-stop-shop for your business. It is rare to find all this expertise under one roof but we believe that it is the only way to win in digital. 

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Undisclosed
 
Undisclosed
 
50 - 249
 Founded
2013
Show all +
Indian Trail, NC
headquarters
  • 1010 Monaco ct
    Indian Trail, NC 28079
    United States
    800-857-2897

Portfolio

Key clients: 

Charlotte Latin School, One Circle Foundation, Chief Supply, The Great Courses, Peak6, Sears, Lydia's Uniforms, Lectra, Mitchell Gold

VR-Commerce platform Image

VR-Commerce platform

VR-Commerce platform used by Mitchell Gold to feature his catalog and Boston flagship store

https://www.youtube.com/watch?v=xvpZXWqh_u4

Information architecture, navigation and content Image

Information architecture, navigation and content

Define the new Information architecture, navigation, and content for the redesign of the website

Omnichannel and franchise digital setup for the Beauty Brand Galactee Image

Omnichannel and franchise digital setup for the Beauty Brand Galactee

It all started with the purchase of one beauty salon in the Paris' suburban (Boulogne-Billancourt, France) for Galactee, to then become a company heading to the franchise world in less than 2 years.

Lydia's Uniforms Image

Lydia's Uniforms

Brands consolidation, new systems, and email revenues increased by 80% for Lydia's Uniforms

Lydia's Uniforms was owned by a Private Equity. They grew, acquired different brands, and had unflexible and aging systems. They needed to clean up the business to position it for a sale. 

Liberty Tax Image

Liberty Tax

Data nightmare and failed Salesforce implementation cleaned up for Liberty Tax

Liberty Tax Service a Public Company. It counts 4,000 franchisees and 300 corporate offices. It covers 3 brands and 2 countries (the US and CAN). The company needed to compete in a changing market and get all its data revamped because of a lack of accuracy.

Peak6 Image

Peak6

Digital X-Ray for an acquisition, foreseen by Peak 6, and resulting with a No Go recommendation

Peak 6 is a Private Equity, which invested in different industries and very often in companies being challenged. They do not buy to sell but take full control of the companies they acquire and grow them.

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The Great Courses Image

The Great Courses

The Great Courses leading the future with new eCommerce, Mobile apps, Connected TVs and subscription services

The Great Courses, a cataloger selling courses made by prestigious Professors for lifelong learners, was facing a technology change as consumers were going to digital. They needed to reinvent themselves to stay competitive on the market.

Charlotte Latin School Image

Charlotte Latin School

Charlotte Latin School is a Private School with a vibrant community. Students, Alumni, and Parents are all very attached to their school.

The school was using a turnkey solution for the Spirit Shop setup on a revenue share model. Not happy with the solution, they terminated their contract and stood without an online shop.

Reviews

4.8
2 reviews
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Marketing for Tax Service Software Product

"They performed well and met my goals."

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4.5

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2013 - 2016
Project summary: 

VDInnovation managed the marketing campaigns for a do-it-yourself tax software solution. They focused on social media marketing. 

The Reviewer
 
10,001+ Employees
 
Hampton Roads, Virginia
John Hewitt
Co-Founder, Jackson-Hewitt
 
Verified
The Review
Feedback summary: 

As a result of VDInnovation’s work, the client was able to achieve their sales goals. The team was responsive and easy to communicate with. Customers can expect to work with a committed and dedicated group of employees.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I was the founder of a tax company. 

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with VDInnovation?

They did marketing for our online DIY tax software. 

SOLUTION

What was the scope of their involvement?

They primarily focused on social media marketing. 

What is the team composition?

I worked with Vanina (Digital Transformation Strategist), and I believe she had a team of about 4–5 people. 

How much have you invested in them?

We spent $250,000–$500,000 on VDInnovation’s services. 

What is the status of this engagement?

We worked with them for about three years from approximately 2013–2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They performed well and met my goals. The top priority was increasing sales of our tax software. 

How did VDInnovation perform from a project management standpoint?

We had weekly in-person meetings. They were available to me 24/7, I never had a problem getting in touch with them. 

What did you find most impressive about them?

Vanina gives way more than the average employee and is highly committed. It can almost be intimidating for other team members. 

Are there any areas they could improve?

No. 

Do you have any advice for potential customers? 

Give them the opportunity to think outside the box. 

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

E-Commerce Development for Independent School

"They’re highly skilled, talented professionals."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
June 2019 - Ongoing
Project summary: 

VDInnovation created a Shopify store for a school to assist with the sales of merchandise and departmental products. They integrated the platform with an existing POS system.

The Reviewer
 
1-10 Employees
 
Charlotte, North Carolina
Shop Manager, Independent School
 
Verified
The Review
Feedback summary: 

The team produced the first e-commerce website for the school, and feedback has been nothing but positive. The brand identity was upheld in the build, and they integrated an intuitive UX. Through regular communication through email, project management was conducted seamlessly.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re an independent school, and I’m the school purchasing agent as well as campus store merchandising manager. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VDInnovation?

We were a brick and mortar store and wanted to expand our services online.

SOLUTION

What was the scope of their involvement?

They helped us with e-commerce development, also incorporating products from other school departments into the store. The shop was created in Shopify, and they integrated it with our existing POS system. We were somewhat limited in our technology selection because of that, but they worked around that requirement. In our continued collaboration, she adds groups and products to the site, tweaking aspects as needed. 

What is the team composition?

We worked with one person throughout the process.  

How did you come to work with VDInnovation?

Our engineering department allows students to conceptualize and fabricate products. The son of the owner of the company was in this engineering class, so they reached out to me.  

What is the status of this engagement?

We’ve been working with her since mid-2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The feedback was phenomenal. Results were particularly impressive because this was our first website, so we were developing our online presence from scratch. We haven’t experienced issues, but it represents the school well and offers a strong UX.

How did VDInnovation perform from a project management standpoint?

We communicated with email, which worked well for this relatively quick project. 

What did you find most impressive about them?

They’re highly skilled, talented professionals. 

Are there any areas they could improve?

No, I don’t have anything negative to say about them.

Do you have any advice for potential customers?

Think through the complete scope of the project. Our project evolved along the way, which can add to the cost of developments. Once they understand your goals, they’re better able to offer their services and additional functionality strategically.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer