Vardhaman Infotech

Please describe your company and your position there.

I am the Meditation teacher of a meditation, yoga and therapy center with a wisdom of meditation to inspire others to meditate and to live a state free from pressure, worry, division, sadness, violence, and isolation.

For what projects/services did your company hire Vardhaman Infotech, and what were your goals?

I wanted create an online provision to allow students and individuals to register themselves for effective meditation courses. Hence, we hired Vardhaman Infotech to help us achieve the same.

Students and individuals should have the option to register themselves into our meditation courses. Apart from registration we’ve included the ability to book appointments, guided meditation videos, music, news of upcoming events and donations.

How did you select this vendor and what were the deciding factors?

The CEO of Vardhaman Infotech has been a student at our meditation center. Initially we tried contacting a few other companies through Google and shared our requirements with them, however, their proposed quotes were beyond our budget.

We were introduced to Mr. Darshan Kothari during one of our sessions and we were really happy with their approach in terms of grasping all our requirements and also exactly knew what we were looking for.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Satya Sadhna is an app through which it allows individuals to experience the truth of the mind and the truth of oneself. Our registration helps us understand the individual’s background, their determination and the type of courses they will be assigned to. The app also contains video logs of on of the great meditation teacher - Acharya Shri Jin Chandra Suriji. The app contains songs, quotes sand daily news. They continue to make changes, add features, or fix technical issues.

How many resources from the vendor's team worked with you, and what were their positions?

Our communication was mostly through phone calls and in-person. The head of the front-end, back-end, project manager and the CEO all handled them.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Even after a year a two, it didn’t matter. I had issues with reporting and wanted to make a few changes in the registration form and add a few other features on the app. Vardhaman Infotech is pleased to help us at any point in time.

Describe their project management style, including communication tools and timeliness.

The team was able to walk me each of the requirement and how they were going to achieve them.

What did you find most impressive or unique about this company?

I shared all my challenges as to how I’ve been managing registration and courses with forms and paper and they were able to help me with the most minimalistic and paperless approach.

Are there any areas for improvement or something they could have done differently?

I might say, initially, it took them a little more time to get all our requirements applied into the app. However, I don’t feel that this is considered to be an area of improvement because they were able to explain it to us exactly which it was taking time. So, I realized that they were actually making sure to test each and every feature several times before releasing it.

Introduce your business and what you do there.

I’m the CEO of Devanagari Solutions. We’re a solutions company that works on different social-economic issues. We try to come up with some solutions based on information technology.

What challenge were you trying to address with Vardhaman Infotech?

We needed someone to help us with mobile app development.

What was the scope of their involvement?

We have a product, a mobile application, that we launched about a year and a half ago. It’s a community-based application we created with Vardhaman Infotech. We’re planning a couple of other products that are in the pipeline and we’ll be starting to work on those in the next few months.

We had the idea of creating an application called Dagadu, for a particular community in a specific region in our country where people could speak in their own language. The problem was that because of population migration, people weren’t quite acquainted with their own regional language which is why we thought of creating the application.

Vardhaman Infotech helped us from the inception of the idea that we had. They helped us with consulting, the discovery of the requirements along with us, and with other stages. Their team also completely developed it as well as now support and maintain it. As of right now, the application is only for Android, but we plan to launch it for iOS as well.

So far, we’ve released three different versions of the application, and the latest one was released a few months ago. It’s an ongoing process. We’re refining it and getting updates from users.

What is the team composition?

There were multiple people, but I was speaking directly with Darshan (CEO) of the company and their account manager.

How did you come to work with Vardhaman Infotech?

I had spoken with a few organizations and was trying to zero in on providers that we could work with. When we thought about developing the application, we thought of working with IT professionals who could help us with this project. We did our primary research and our secondary research and got details through online sources.

Simultaneously, we were also following up with other businesses and I was speaking with five different businesses at one point in time. We chose Vardhaman Infotech because of their willingness to go ahead and support the ideas that we had, the attitude that they showed, as well as the solution document they provided us. That document had all the specifications and feature roadmap. We noticed then that they’re very professional.

How much have you invested in them?

We’ve spent roughly $70,000.

What is the status of this engagement?

Our engagement started in April 2018 and it’s still ongoing. They’re supporting us as well as providing maintenance support. We’re also planning the upgrade of this application in the near future.

What evidence can you share that demonstrates the impact of the engagement?

So far, we’ve had around 1,500 downloads of the application. The progress has been really good, and we’ve been getting good feedback about the application. Overall, it has been good. The languages we’re focusing on aren’t available online anywhere and were on the brink of extinction. People are trying to do something for the language.

We’ve gotten good feedback and downloads every month. In December 2020, we had over 200 downloads so far. The whole experience with them has been very nice and comfortable. They’ve been very supportive.

How did Vardhaman Infotech perform from a project management standpoint?

I’m not sure about their internal project management tools in terms of what they use, but when it comes to customer experience, they’ve been available whenever I have had any kind of issues. I’m sure they use a tool to track their work.

We communicate through email, phone calls, WhatsApp, as well as Zoom meetings. We were targeting a new language so there was a lot of brainstorming in terms of grammar and how to get things fixed. They have always been available to us.

What did you find most impressive about them?

I’ve only interacted with two people from their team and both of them have been fabulous and really responsive. Darshan knows what the customer wants, and he has been very understanding. They go the extra mile and ensure that if they have committed to something, they deliver on that.

Are there any areas they could improve?

No, I can’t think of anything. I’m sure everyone has something they can improve on. It’s difficult to think of something right now.

Do you have any advice for potential customers?

I’d definitely advise people who want value for their money as well as want a team they can rely on and expect dedication and commitment to try working with them.