Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
We are reaching the end of the development phase, and are getting ready to launch the test version in a couple of weeks. We're happy with what we've seen so far.
How did Vaporware perform from a project management standpoint?
Vaporware's team is communicative. They're using Asana and Slack in order to organize themselves, provide accurate project timelines, and have been good about completing the work. Vaporware is also using a wireframing tool, through which we can see the work before the coding is done. We're happy with Vaporware.
What did you find most impressive about Vaporware?
I appreciate Vaporware's honesty. Even though we could be willing to spend $10,000 on a feature, if Vaporware's team doesn't believe that it will benefit us, they will let us know. Even though it would be money going into their pocket, Vaporware has been very forthright regarding feedback for our work. They have very good insight, so they've helped us stay on track.
Are there any areas Vaporware could improve?
When programming something new, there will always be little bugs popping up. Vaporware has been good about fixing them, and, even though they're not very good at UX [user experience] design, they never claimed to be. It could benefit Vaporware to have a UX division, rather than having us use a consultant.
What tips or recommendations could you share that might increase the likelihood of success with Vaporware?
Vaporware's team are backend programmers, not designers or UX people, so it's important to find those resources available for a project.