Full-stack web & mobile development team

Bronze
VERIFIED

Over 80% of our business comes from our current clients' referrals.

VAO is a software house founded in 2004 and working closely with international and domestic customers. We are web design, web development, mobile development & consulting agency that has launched over 200 projects in: 

  • Laravel
  • Drupal
  • Magento (eCommerce)
  • Serverless
  • Node.js,
  • iOS (Swift) - mobile apps
  • Android (Kotlin) - mobile apps

 

We have a team for Chatbot development. Our Chatbots have natural language processing. We have our own engine for Facebook, Whatsapp and simple WebChat. Our Chatbot are used in eCommerce, tour guides, travel and other industries.

 

We have also very experienced Java Enterprise team specialized in:

  • Big Data
  • Cloud Solutions
  • Blockchain (Blockchain with MultiChain on AWS EC, Hyperledger Fabric 1.0 and IBM Blockchain, BlockCypher’s Ethereum API)

 

We provide wide range of services related to robotics, machine learning and artificial intelligence. Our daily duties include high level planning of robots movement and robot task scheduling. We create also IoT devices for many markets. 

 

Our main markets:

  • Media
  • Health care
  • Consumer products
  • Information technology
  • Leisure
  • Automotive

 

We will be more than happy to answer those question and any other you may have. To find out more please go ahead and visit www.vao.pl or drop us a line at [email protected]

 
$10,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2004
Show all +
Poznan, Poland
headquarters
other locations
  • 29 Claire Court Woodside Avenue
    London N12 8TD
    United Kingdom
  • 7048 26th Ave NW
    Seattle, WA WA 98117
    United States

Portfolio

Key clients: 
Honeywell (USA, Energy, web development), Symantec (USA) - mobile development, Juice Plus (CH, PL, Health care, web development) Scoup LLC (USA, Marketing), Sprizzl LLC (USA, Social), Karmarama / Crayon (UK, Media), TBWA / Play (UK, DK, Media), Intermarche (France, Consumer products), Management Angels (Germany, HR), Baseone / Gravytrain (UK, Media), Silver Bullet Publishing (UK, Media), Zabka (PL, Consumer products), Radcliffe Cardiology (UK, Media, Health care) and more

B2B Marketing

B2B Marketing is a company which provide marketers at business brands with the tools, insight and inspiration they need to grow and succeed – as both individuals and businesses.

They serve as the focal point for the B2B marketing sector, and a force for greater connectivity, enabling marketers and leaders to share experiences and learn from one another.

Client had a problem w huge

amount of data in their database. They wanted to show everything what they have. We had to build website from scratch (web development).

We had to also migrate all data from old system to new project. We had to make many integrations / connection to 3rd party systems like

  • CRM (Salesforce)
  • ERP
  • external marketing tools
  • payments systems.

We had to build a tool to generate special landing pages for different event that they do every few months.

We used such technologies to make this project:

  • PHP 7
  • Drupal
  • Javascript
  • HTML5
  • 10 different integration with external systems

New system works 3 times faster and has new and modern design. They user database is growing very fast so we have a lot of work with performance to keep traffic in pick times.

Conference Rooms Reservation System

Salerezerwacje is a portal with plenty of conference rooms to rent. They mainly work on Eastern European market and they have more then 10 000 conference rooms to rent

Our client had very old system written in Zend Framework. At the beginning they had almost 500 rooms. They wanted to build everything from scratch (web development).

Here you have main goals that we

had to achieve:
  1. New website engine - Drupal
  2. New design (mobile friendly)
  3. Clients accounts with reservations and billing
  4. Rooms providers accounts with special user panel to manage their rooms
  5. Custom reservation form and integration
  6. Integration with their sales system
  7. Integration with their custom CRM
  8. Data migration from old system

We decided together that the best option for them will be to use such technologies:

  • PHP 7
  • Drupal 8
  • MySQL
  • Mongo DB
  • VUE.JS

System is working since Jan 2018 and now they have more then 10 000 rooms (20 times more). They have 300% more users accounts. We had to create new servers configuration to keep their traffic. 


Crowdfunding system

CrowdLords directly connects Investors and Property Professionals so that more people can benefit from investing in property. The majority of property investments in the UK are funded by relatively few people. They believe that, if they can change the balance and involve more people, then more people could benefit.

At the begging they had simple website with few properties. They didn’t

have any managements system and website to generate more traffic for their idea.

Main goals were to build (web development, custom software development):

  1. Website with simple and clean design
  2. Mobile friendly views
  3. SEO optimized
  4. Management panel for investors
  5. Management panel for property owners
  6. Management panel for system owner
  7. Integrate data with ERP tool
  8. Integrate date with Salesforce
  9. Add few payments systems for different markets
  10. Build a workflow for property management
  11. Lock exact amount of money on investors bank accounts

We used such technologies:

  • PHP 7
  • Drupal
  • Laravel
  • MySQL
  • Serverless
  • Firebase
  • MongoDB
  • Javascript
  • HTML 5
  • ReactJS

At the beginning the had few properties and no users accounts. After few years business is growing very fast. We lunched view version of their system already. Last two year real estate market is booming for them. They doubled the size of users accounts, investors and property owners.

Deutsche Interim - Hiring Managers

Web portal for hiring interim managers. Integration with CV database, CRM, ERP, Big Data system.


Technology:

  • PHP 7
  • Drupal 8
  • Laravel
  • HTML5
  • MySQL
  • VUE.JS

Intermarche - Supermarkets

Supermarket chain with thousands shops in whole Europe. Website for polish market and part of french. ERP and Big Data integration.


Technology:

  • PHP7
  • Laravel
  • HTML5
  • MySQL
  • VUE.JS


Personel Profit

Website + B2B system for their clients. Hudge amout of clients and courses for them.


Technology:

  • PHP 7
  • Laravel
  • Drupal 8
  • HTML5
  • MySQL
  • VUE.JS
  • ReactJS

Reviews

Sort by

Development for Chatbot Company

“They built something that works and that people can use.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2016 - Ongoing
Project summary: 

Starting with an MVP, VAO developed a chatbot automation platform using PHP and MySQL and building APIs for integration with messaging platforms.

The Reviewer
 
2-10 Employees
 
Germany
Ines Woermann
CEO, Helloguide
 
Verified
The Review
Feedback summary: 

VAO successfully built a complex product with natural language capability. Adhering to milestones, they delivered on time and budget, making improvements as needed per user feedback.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a startup that builds a chatbot automation platform. Our platform converts content into dialogue that can be played out on any messenger app such as Facebook Messenger or WhatsApp. We use the chatbot for products like city guides or museum tour guides.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VAO?

We needed a partner to develop our application.

SOLUTION

What was the scope of their involvement?

VAO built our application from scratch. We gave them the idea and a briefing with initial ideas for UI. They started by building our MVP and then moved on to create the whole chatbot automation platform.

They used several technologies including PHP and MySQL. They had to develop APIs for dialogue flows for WhatsApp, for example. They continue to build out the platform, adding tools such as voting, selfie uploads, and newsletter functions.

What is the team composition?

We work with three developers, a tester, and a project manager.

How did you come to work with VAO?

My co-founder had worked with them on projects for 12 years.

How much have you invested with them?

We’ve spent between $50,000–80,000.

What is the status of this engagement?

We started working together in October 2016 and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I was skeptical at the beginning that they could build the natural language capability for the chatbots but it worked very well. We’re really happy. VAO has met our standards; otherwise, we wouldn’t continue to work with them.

How did VAO perform from a project management standpoint?

We have milestones to make sure everything is developed on time and on budget. Our tracking allows us to see feedback from customers and make fixes as needed.

What did you find most impressive about them?

Coming to this without an IT background, I was skeptical about sharing a briefing and waiting for them to build. It’s a huge investment. They built something that works and that people can use. I have confidence that we worked with the right partner.  

Are there any areas they could improve?

Sometimes I would have liked to get feedback a little more quickly from them. When they’re working on something that takes a lot of time, it would be helpful to have feedback that, for example, they’re working on it and it will take another week. That type of communication increases our confidence that everything is on track.

Do you have any advice for potential customers?

No, I don’t have advice.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

AR Dev for CMR Software

“They gave us many unexpected solutions that worked out nicely.”

 

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Sept. 2017 - Aug. 2018
Project summary: 

VAO helped build a CRM that lets advertising agencies create VR versions of products for promotional purposes. The team developed custom software for the frontend and backend of web and mobile platforms.

The Reviewer
 
1-10 Employees
 
Poland
Owner, Software Startup
 
Verified
The Review
Feedback summary: 

VAO’s innovative contributions markedly improved the initial concept the client envisioned. User feedback from testing the VR platform has been uniformly positive. The product is ready for launch, which will catalyze business sales. They offered open availability and secured customer satisfaction.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a 10-person startup that is working on new technologies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VAO?

I was looking for a company that could help me implement a virtual reality (VR) project.

SOLUTION

What was the scope of their involvement?

The project we worked on with VAO was a CRM for advertising agencies. The platform is built for both mobile devices and the web. We developed an environment where users could create virtual reality versions of their products. The technologies we used include VR3D, Laravel PHP 7, HTML5, CSS3, WebGL, JavaScript, and MySQL. They helped us develop some custom software as well.

What is the team composition? 

We worked with 10 people from their team. VAO assigned us a project developer along with six backend and three frontend developers.

How did you come to work with VAO?

We were looking for a partner and VAO responded to our tender. They made a good offer, so we started a collaboration.

How much have you invested with them?

The total cost was around $660,000.

What is the status of this engagement?

We worked with VAO between September 2017–August 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

VAO was very helpful, and I appreciated their approach to our project. Instead of waiting in a queue, I got an immediate response anytime I had a problem, issue, or question. They always promptly tried to help me, which is how I prefer to work.

We plan to launch the site in about two weeks and then start selling our services. We’ve tested the platform with users, and everyone’s been pleased with it so far. I’m happy to have collaborated with VAO.

How did VAO perform from a project management standpoint?

They’re very open; we could call them anytime. We could also connect with them via email or collaboration platforms. I don’t recall any situation where I was left alone to deal with an issue. Our communication was very good.

What did you find most impressive about them?

VAO is innovative and has great ideas. I was a little surprised by the way they showed me what my project should look. They thought of a much more convenient style than I initially conceptualized. Thanks to their input, the project environment is even better than I could have imagined. They gave us many unexpected solutions that worked out nicely.

Are there any areas they could improve?

VAO should continue what they’re doing. They have a lot of satisfied clients, especially me. If they don’t lower their standards, everybody should be happy.

4.5
Overall Score There’s always room for improvement.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Outsourced Drupal Web Dev for Software Firm

"I felt like we’d been working together for years."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. - Aug, 2017
Project summary: 

VAO designed, built, and launched a web platform using the AWS infrastructure, allowing future scalability through functional frontend and backend development and implementation. 

The Reviewer
 
1001-10,000 Employees
 
Poznań, Poland
Piotr Halicki
Head Of R&D, Sygnity SA
 
Verified
The Review
Feedback summary: 

The final solution met all technical requirements for data gathering and analysis, thanks to VAO’s seamless integration with internal and third-party team members. Their reasonable pricing, responsive communication, and flexible scheduling lent a competitive edge. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Sygnity is the third-largest software company in Poland and offers solutions for the public, utilities, and finance sectors. During the engagement with VAO, I was the lead technical architect and was responsible for international projects for Sygnity International. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire VAO?

Our business primarily uses 2 technology stacks: Java and .Net. From time to time, we need to have different pieces developed, so we hired VAO to manage PHP and Drupal tasks.

What were your goals for this project?

We needed to build sophisticated web pages for testing different audio samples and recording user profiles. Our client selected the technology to build this solution and needed it to match other pages in PHP and Drupal. 

SOLUTION

How did you select this vendor?

We searched for a partner with experience in web page development based on Drupal and PHP technology. We also wanted the vendor to be able to work with international clients (specifically English speakers) and have a flexible workflow to accommodate different time zones.

Describe the project in detail.

VAO designed the layout of the web pages, created an infrastructure, implement their designs, and launched the site for the client. During the project, we had daily meetings. Within 2 weeks, we had a demo for the client. Due to VAO’s knowledge of Drupal plugins and functional design skills, the client approved their designs quickly. The implementation went smoothly from the user-facing web page to the administrative web page. VAO prepared and executed the whole process well.

Explain how the solution addressed your business challenge.

The Drupal web page based on the AWS [Amazon Web Services] infrastructure allowed our client to gather users’ audio profiles. Using AWS ensured future scalability and let us meet all functional and nonfunctional requirements.

What was the team composition?

The team included 7 people, although not every person was involved for the entire project. I acted as the project manager, IT architect, and Scrum master. The client supplied a subject matter expert and a product manager, and VAO assigned 3 software developers and a frontend designer. 

RESULTS & FEEDBACK

What outcomes or results can you share that demonstrate progress and/or success?

The solution successfully allowed our client to gather data about users’ audio profiles. By analyzing the data, the client could tune the audio filters based on their planned audio products.

How effective was the project management?

VAO provided excellent project management and communicated clearly. We had no misunderstandings. I felt like we’d been working together for years.

What did you find most impressive about this company?

VAO’s agile approach allowed us to approach their employees directly, which made them seem like members of our own team. They adjusted quickly to our schedule and requirements. They supported our team with their expertise in different topics and technologies.

What tips or recommendations do you have?

Involve VAO in the discussion about the requirements. They have extensive Drupal and PHP knowledge and can suggest great solutions to minimize expensive implementation steps. 

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Magento Web Dev for Publishing House

“We didn’t know everything we could do, so they opened the doors for us.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. 2016 - Ongoing
Project summary: 

VAO developed an e-commerce website on Magento. The team also offers consultation and guidance on business practices, data collection, and systems integration.

The Reviewer
 
11-50 Employees
 
Warsaw, Poland
Malgorzata Nadziejko
CEO, Grupa Cogito
 
Verified
The Review
Feedback summary: 

VAO delivered a user-friendly website that functions smoothly. The team communicates well, welcomes feedback, and can effectively translate technical terminology to layman’s terms. They provide strategic, out-of-the-box thinking and valuable suggestions for new opportunities.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Grupa Cogito is a publishing house. We have produced educational magazines and books for kids and teenagers for 24 years. Schools buy them for their students. I’m CEO of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VAO?

We don’t have an internal IT team, so we needed a good company that could help us with our online shop. We were looking for someone to develop our online shop and help us to increase sales.

SOLUTION

What was the scope of their involvement?

We needed them to develop our online shop. They gave us advice and suggestions on how to run the business as affordably as possible. They developed a system to collect information about our clients and showed us how to use it. They also showed us how to connect our shop with other systems, which was very important; we don’t have those systems done yet, but we’ve talked about them for the future.

The online store offers books and subscriptions. Our clients can choose from what number they want to start their subscription. We wanted it to be very user-friendly. We wanted to connect it to our blog and our system of documents. We did the design ourselves. They built the shop on Magento, which is important because we want to sell electronic books and because there are a lot of opportunities to connect with other systems. We also changed our internal systems, and I know Magento will work with them.

How did you come to work with VAO?

I wanted to find someone who I could trust, so I did some market research. Our business partner recommended VAO to us. We are very happy.

How much have you invested with them?

We spent almost $60,000.

What is the status of this engagement?

We started working with them in November 2016. The product is working, but we are still working on it. We still need to improve the e-books because our clients want more options.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our online shop is working well and we have what we need. They designed it from the user experience side.

How did VAO perform from a project management standpoint?

They performed well. They have a project manager who understands what I’m saying and translates what the IT guys want to tell me. They have a tool that we used so that we could give them feedback. I was happy with the schedule and terms we agreed upon.

What did you find most impressive about them?

In our second meeting, they made a huge map of what we wanted to do. We didn’t know everything we could do, so they opened the doors for us. They showed us that we had a lot of opportunities that we didn’t know about. The people at VAO are good listeners, and their suggestions can be really useful.

Are there any areas they could improve?

The program they used to organize the process was not very user-friendly. It was too technical for regular people. I needed some time to get used to it.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev for Human Resources Training Consultancy

"They made it easy to go through the project and be on time."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Mar. - Dec. 2016
Project summary: 

VAO developed a Drupal website for a Polish human resources training consultancy. They wanted the site to create sales leads and find new sales channels.

The Reviewer
 
11-50 Employees
 
Poland
Pawel Goldzinski
CEO, Perosnel Profit
 
Verified
The Review
Feedback summary: 

After the development of the new site, Google rankings for the company's targeted keywords improved. VAO emphasized project management and easy communication which resulted in a successful partnership. VAO's expertise in Drupal thoroughly impressed the client.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a Polish human resources training consultancy operating with international brands like Kraft Foods, AIG and Skoda. I am the chief executive officer of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VAO?

We had a requirement for building a website which would help us acquire new sales leads, and find new sales channels. We were looking for a team which could help us find the right solution. We were focused on Drupal, and wanted to use this platform for the new site, but didn’t have an inhouse IT team. We had a basic information website in place.

SOLUTION

What was the scope of their involvement?

VAO developed our new Drupal site. It has a CMS which allows us to make any kinds of changes, and it features registration forms for our training courses. It has resources divided into branches, which allows us to share our experience with customers.

What is the team dynamic?

The team consisted of four developers and a project manager.

How did you come to work with VAO?

We had worked with them previously, on another project, and knew that VAO was a stable partner. We were looking for someone who could maintain a long, stable relationship.

How much have you invested with them?

The total cost of the website rebuild was around $7,000.

What is the status of this engagement?

We started working with VAO in March 2016. The website was launched at the end of that year, around December.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our clients appreciated that we provided a new tool for them. In the backend, we can manage a list of clients registered for courses.

The new site is ranked better on Google, thus easier to find. We also use Google ads to generate new leads, and it’s working. VAO has a partner for this, and they were involved in the process for consultation.

How did VAO perform from a project management standpoint?

They made it easy to prepare everything, and used tools like Slack and Google Docs. VAO uses the Agile process, which made it easy to manage the work.

What did you find most impressive about them?

They pay attention to quality and project management. I’ve appreciated the communication channels. They made it easy to go through the project and be on time. They have no problems in terms of Drupal development. A good description for VAO’s team would be Drupal ninjas. They are a reliable partner which we can definitely recommend as an IT vendor.

Are there any areas they could improve?

No.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We haven’t had any problems.
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev for Property Investing Crowdfunding Platform

"I’ve met the developers in person once, and they’re great guys. Their communication is on point."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
Confidential
 
2014 - Ongoing
Project summary: 

VAO built a crowdfunding web platform from scratch by creating microsites, integrating payment providers and e-wallets, and suggesting domain options. They now provide UX/UI enhancements. 

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Project Manager, CrowdLords
 
Verified
The Review
Feedback summary: 

Through VAO’s technical experience in financial services, the streamlined website offers users a secure and sophisticated investment channel. The team’s approachability, adherence to deadlines, and attention to detail promote a productive relationship. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re a property crowdfunding platform based in the UK. We do property investments on a crowdfunding model so you can invest small amounts in different sorts of property investments such as buy-to-lets or developments. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VAO?

We needed a development company experienced in creating crowdfunding and financial sources platforms. Because a lot of the work we do is in financial services, we needed a company that had that background and experience. 

SOLUTION

What was the scope of their involvement?

We didn’t have anything built, so everything was done with VAO. One of the bigger projects we did was setting up microsites. We had some disagreements about which domains and SSL [secure sockets layer] certificates to use. They suggested which certificates we should pay for, which would reduce the overall price over the year and would allow us to have unlimited domains as long as we pay the yearly fee. In that regard, they know what they’re doing. We don’t normally give them really technical tasks, but whatever the feedback they give us is always much appreciated.

They were used to working with platforms with a financial background. This actually showed when we integrated MANGOPAY as an online payment provider. We spoke to other companies in similar industries. They had difficulty integrating the MANGO API on their platform. However, our developers did an almost seamless integration. There were some technical issues, but that was because of MANGOPAY itself; they still had bugs to fix on their side. What our developers were able to do was automatically create e-wallets for new users. Investors were able to invest within minutes of registering, rather than waiting 24 hours to upload their social IDs and fill out all the relevant information for the KYC [know your customer] check. In that regard, they helped the platform become more streamlined.

The project manager is Przemyslaw, but we call him Zem. For whatever we need to do on the platform, we normally send him a brief, and he goes through the brief with his development team. They normally get back to us with a quote. Then, from our side, we go through their suggested changes and feedback. We do extra changes or more updates and get a final quote and a delivery day.

How did you come to work with VAO?

Our CTO Sam has worked with VAO on several other projects, so it was through that connection that we found them.

How much have you invested with VAO?

I don’t have the actual figure of how much we spent on building the platform, but I’m more aware of all the projects I’ve worked on since then. The prices are very competitive. We’ve compared them with some other developers. Because they’re based in Poland, we do benefit from the cost as well. For example, if we’re doing a heavily enhanced change on the platform, they typically charge between €2,000 and €3,000 ($2,249 and $3,373) per project. They don’t charge anything less than €2,000 to make everything worthwhile. We try to get as many changes as possible and send that in the brief so they can give us an overall quote.

What is the status of this engagement?

We started working with them in 2014. The platform has been live for about three years now, and we’re more or less done. A lot of the work was done before I started at CrowdLords. What we’re doing at the moment is enhancing the platform. We’re looking at improving the overall experience for the investor. We’ve done all the groundwork for making a working platform. Now, it’s just making users stay on the platform and have a good investment experience. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We tried to make our platform seem as simple as possible because we understand a lot of our target market are over the age of 40. Many of them prefer simplicity. When you actually make the investment, that is where the site really shines: you can view your e-wallet, see how much you can top it up by, or withdraw your funds to any bank in the world. From that point of view, for the user, it is a pretty interesting platform. It doesn’t seem like there’s much going on in the frontend, but everything happens in the backend of the platform. However, we are working with the developers to create a more technical portfolio for our investors. Once they’re done with that project, we can really say that VAO does good work in financial services.

The platform performs really well. Whenever we do need changes, it realistically takes at least a week to two weeks to figure out all the bugs, but then we have no issues after that. We do have a couple of issues where a user will have difficulty registering or signing in, but most of the time, it’s something like a browser or cookie issue. We don’t really get any technical problems.

How did VAO perform from a project management standpoint?

They’re pretty good and approachable. They normally deliver their projects before the deadline. We communicate over Skype or emails. I’ve met the developers in person once, and they’re great guys. Their communication is on point. Sometimes, there are issues such as national holidays that hinder communication, but otherwise we do touch base quite often.

What did you find most impressive about VAO?

Even if you’ve got a simple problem and ask them any questions about it, they normally give you really good answers. They show you how you can do it yourself (e.g. setting up new pages on the website). There was a way to do that, but I wasn’t sure how. Zem gave me the instructions on how to create pages, how to catalog them, how to set up the links, and how to do the SEO stuff. They do their best to show you how to do things. There are things which I think aren’t big but are actually crucial changes. They normally do those without charging us. It will take half an hour to an hour to do those changes, and they normally just do those for us. They’re pretty good with small things like that as well.

Are there any areas VAO could improve?

They used to have this project management tool called Eventum. They really like using that because, from a technical standpoint, it is really good. But, because my job isn’t fully in IT, I use email more. After discussing it with the developers, we decided that communicating over email was better than their project management tool. For the record, I do use their project management tool just to make sure that they also have a proper log of all the projects we’ve worked on. 

5.0
Overall Score They’re really good at what they do.
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    As a purchaser, I would always go for a lower price, but theirs is reasonable.
  • 5.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

App Development for Web & Mobile App Company

"They did everything without our involvement, working fast and efficiently."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2015 - Ongoing
Project summary: 

VAO provides supporting development work for a web and mobile app development company. They work primarily with organizations in the financial and medical field.

The Reviewer
 
10,000+ Employees
 
Poland
CEO, App Development Firm
 
Verified
The Review
Feedback summary: 

VAO's speed and reliability as developers have played a crucial role in their work with the development company. VAO is heavily involved during the entire process, lending their technical expertise when needed. Working remotely has caused some communication issues with the client.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We develop web and mobile applications based on client requirements. We work with financial and medical organizations, both private and public.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VAO?

We mainly use our internal team but also collaborate with other companies like VAO for bigger projects.

SOLUTION

What was the scope of their involvement?

We have worked with VAO on developing Android and iOS applications, as well as a web PHP interface. The backend server was developed using Java, with some additional frameworks like Spring and MyBatis. We used a MySQL database.

We used around 10 resources from VAO’s side, including four mobile developers, four backend developers, one frontend developer, and one project manager. I was responsible for project management on our side. We also had a scrum master from VAO, who was only responsible for managing daily scrum meetings.

VAO’s team took part in our client meetings, during the requirements gathering process. They were able to provide technical knowledge and help us deliver information. Since our specs came from the client, there were no marketing components involved.

How did you come to work with VAO?

We made public posts on various portals in Poland asking for a company which could help us with functionality development for an application. A few companies were interested in our offer, but based on our requirements, VAO was the best fit.

How much have you invested with VAO?

The cost of VAO’s work was around 250,000 Polish Zloty [US $64,382].

What is the status of this engagement?

We started working with VAO in January 2015. The project took one year to complete. We are considering using VAO as a partner for future projects, but we don’t have any ongoing work at the moment.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Because we had a Scrum project, much of the management was left to VAO. They did everything without our involvement, working fast and efficiently. We only checked the work at the end of sprints, which was convenient. Everything worked correctly in the end. We have been very satisfied with VAO.

How did VAO perform from a project management standpoint?

Working remotely is different from working with developers in the same office as us, and it has been our biggest challenge. We used communication tools like Slack and Skype for daily standup calls. We used the Scrum methodology and used JIRA for the process. We also used Atlassian Bamboo for building applications, especially on the backend portions. We used Confluence for taking notes and describing projects, and also used Git repositories.

Estimates were stuck to by VAO, but our client came up with new ideas during the project run, so we added additional items to some sprints. VAO’s team has had to work harder than usual in some cases, but there were no delays in the project. The project was due in January 2016, but the final version was actually completed a few months before that, giving us time for integration testing.

5.0
Overall Score We are planning to start a new project with VAO.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Software Development for IT Security Firm

"One of the biggest strengths of VAO has been gathering requirements and defining scope ..."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Oct. 2015 - Feb. 2017
Project summary: 

VAO developed an internal software platform for an IT security firm that helps gather customer analysis in a streamlined system. The platform was built on Drupal framework accompanied by supporting mobile apps.

The Reviewer
 
5,000-10,000 Employees
 
Poland
Manager, IT Security Firm
 
Verified
The Review
Feedback summary: 

Based on performance and speed, the platform is a success. VAO worked abundantly before development began in order to fully understand the extent of the project assigned. VAO's outstanding software development capabilities and efficient communication fueled their accomplishments.

The client submitted this review online.

BACKGROUND

Introduce your business and what you do there.

We are a Fortune 500 company working in IT and software security. I am one of the account managers in the IT security team. We ensure that customer security projects are completed and supportable. I am also creating and presenting high-impact data analysis on support history.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VAO?

We have a legacy software system which my company is looking to move away from.

SOLUTION

What was the scope of their involvement?

I was in contact with a project manager who communicated internally with the team. I’m not sure what the size of the project team for VAO was.

We have customers for which we provide technical support. We keep track of software versions and the number of licenses. We do analysis on this data to see where we can expand, mainly in Poland, Slovakia, and the Czech Republic.

Our goal was to build our own solution, and the VAO team developed new software with this customer information. There’s functionality for sorting out data according to number of licenses and sorting for other versions. It was a platform for internal use to get more analysis on our end versus something more client-facing.

For the first couple of months, we gave them access to the legacy system we had. This system was developed by a different team years ago and taken over by our company. VAO became familiar with the system and derived requirements out of it.

Then, the project was split into three phases. We were getting feedback, and there were several changes done in the meantime. At the very beginning, the requirements from our side were not well-defined.

The platform was built on Drupal system, and there was also support for an iOS and Android mobile application. The system enabled us to collect customer data including number of our software installations and software types and versions. All data that was gathered was used for internal reporting such as improving customer satisfaction, suggesting software upgrades, etc.

The project manager was very good and experienced. He helped us properly define what we wanted.

What is the status of this engagement?

We started working with VAO in 2015. Our relationship with VAO has transitioned since we changed some strategic objectives. The relationship ended early 2017, once the final product was handed over to our team.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

It works just fine, and we are using the system. This is a web-oriented development, so there is nothing really to complain about when it comes to performance, speed, or anything. There’s no large data processing or anything in the background. It’s for reporting, filtering, and customer information. The legacy tool was slow because it was designed for WindowsXP. Now there’s no support for WindowsXP, so we are platform-free, and I think that was a plus.

How did VAO perform from a project management standpoint?

One of the biggest strengths of VAO has been gathering requirements and defining scope, which was also important — taking our business context into account and considering the wide range of users. Although only my department was involved in and affected by the project, we were constantly identifying and managing other stakeholders. In the end, this helped a lot and reduced significant risks.

Due to complexity, we supported project management framework with additional tools. Those were our internal systems. VAO was very flexible regarding the tools to be used for the project. VAO used GitHub in order to check in code.

What did you find most impressive about VAO?

When we agreed on the requirements for a phase, VAO kept their deadlines. In the beginning, we didn’t have clear requirements, but when something was scheduled, they stood by the schedule, and that was impressive.

VAO demonstrated outstanding software development skills. I also appreciated their approach of promoting a single point of contact. This makes it much easier to manage projects and reduces the number of communication channels. They could assist us during project life cycle, and a lot of issues were resolved with the support of the team at VAO.

Are there any areas VAO could improve?

Not really, VAO has gone the extra mile in assisting us. They were very helpful in explaining all technical and project management issues. There was always somebody to contact and to discuss any outstanding issues or tasks.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Development for British UX Agency

"They’re good at what they do … They deliver on time and at a good price."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
Project summary: 

VAO provides deep technical services for a UX design firm. Using PHP-based technologies, they develop system architecture and implement elements in conjunction with provided designs.

The Reviewer
 
11-50 Employees
 
London, United Kingdom
Principal, British Agency
 
Verified
The Review
Feedback summary: 

VAO’s technical expertise and strong communication make them a valuable partner. They are on time and on budget, and they are always available to connect via Skype.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a small UX design business. I’m one of the co-founders. I manage clients and the user experience process.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VAO?

We are designers and we look for other technical partners. We don’t do any deep level technical implementation ourselves. VAO is one of our technical partners.

SOLUTION

What was the scope of their involvement?

They do the technical architecture and implementation for work we do for our clients. They’re very good at technical results. They work with PHP based technologies.

How did you come to work with VAO?

They were recommended to us a number of years ago. We made contact and sent briefs and went through a purchase process based on that.

What is the status of this engagement?

We’ve only been established as a business for two and a half years and we’ve been working with them throughout that period.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate productivity, quality of work, or the impact of the engagement?

They’re good at what they do. They’re located in Poland but they communicate well in English. They deliver on time and at a good price. We don’t measure their work specifically because what they do is part of a larger project.

How did VAO perform from a project management standpoint?

We use Skype and Skype chat to keep in touch.

What did you find most impressive about VAO?

They’re very good communicators and are always available.

Are there any areas VAO could improve?

They could keep us informed on what other projects they’re doing. I would like to fully understand their capabilities.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They communicate clearly so we know what the schedule is and they meet it.
  • 5.0 Cost
    Value / within estimates
    They’re a good value.
  • 5.0 Quality
    Service & deliverables
    Five would be above and beyond. They always deliver to the brief. They do quality work and are always available to fix any bugs and issues quickly.
  • 5.0 NPS
    Willing to refer
    I would recommend them if it’s the right project for their skillset.

Web & Mobile App Dev for Supermarket Retail Chain

"They react fast and were always available during the whole campaign."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Mar. 2016 - Nov. 2016
Project summary: 

VAO developed a mobile and web application for a major supermarket retail chain. Its purpose is to show customers new product launches from the client's marketing campaigns on an easy-to-use platform.

The Reviewer
 
10,000+ Employees
 
Poland
Marketing Manager, Retail Chain
 
Verified
The Review
Feedback summary: 

The mobile application is extremely user-friendly, and the customers are happy with the end result. VAO is quick to resolve any technical issue that pops up, which is something that the client has had trouble with in the past. Because of their successful app, the client has retained VAO for future work.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work for the Polish branch of a major supermarket retail chain. We run one of the biggest retail chains in Poland, with over 2,000 shops and 55,000 plus employees. As the product and marketing manager, I’m responsible for digital channels. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VAO?

We decided that we wanted to engage in a new online marketing campaign. We needed developers to build a platform that would support our campaign. The project included apps for Android and iOS, as well as a Drupal backend platform to highlight our products. We needed an agency who could understand our needs and help us transform our ideas into an IT solution. 

SOLUTION

What was the scope of their involvement?

The main purpose of this application was to provide our customers with a mobile system on which they can view the products in our marketing campaign. It was also for communication and for users to collect points. It was important for us to have the app available on both Android and iOS, as we have a lot of customers using both. Our stores sell mostly food and beverages, but this campaign was focused on other products available in our stores. It was very important in this campaign to tell our customers about everything we offer. We explained the requirements to VAO, and they built it for us.

VAO dedicated a single point of contact for me, and we communicated by a ticketing system as well as in-person. I believe they had around 10 developers working on this project. It was nice for me to communicate with a specific person only. If we wanted to change something, we would discuss it as a team. I appreciated that we didn’t communicate only by email.

How did you come to work with VAO?

We had worked with VAO on a smaller project in the past and had a good experience with them. When we decided to start the new campaign, we got in touch with them again. We were confident they would understand what we needed.

What is the status of this engagement?

The project started in March of 2016 and ended in November of that year. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

I think they’ve done a very good job on this project, and we are planning to have them work on other projects in the future. We were very satisfied with how the development was completed. We had a bad experience in the past with launching an app that was not user-friendly, and we didn’t get a lot of engagement. This app was very easy to use, and our customers were happy.

How did VAO perform from a project management standpoint?

The schedule and deadlines were very important to us, and VAO knew about this from our previous collaboration. We needed to roll out the new campaign across all of our shops at the same time, so we couldn’t have any delays. VAO delivered the products within this timeline, and everything worked out well.

What did you find most impressive about VAO?

We have a large number of people using this platform, and sometimes we need quick action from VAO. This is something that they do very well. They react fast and were always available during the whole campaign.

Are there any areas VAO could improve?

No. When we wanted something changed during the project, VAO took care of it really quickly. 

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
Verification

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Verification Level
Bronze
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
Poland
ID
PL5961651480
Date of Formation
Aug 2, 2004
Client Reviews
VERIFIED CLIENT REVIEWS
22
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED
April 9, 2019