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@UxExpert We offer services majorly in Corporate Trainings, UX Audits, Application Conceptualization in UX way, Application Development keeping UI / Usability in center

UXExpert specializes in the design of user interaction and in the use of emerging techniques and practices for developing usable human-computer interaction. We offer a consultant service for :

  • Specification of Standards and Style Guides
  • Support and Facilitation for Participatory Designs
  • Establishment of Usability Objectives
  • Process and Interaction Designs
  • Object-Oriented UI Designs

1. Corporate Sessions

2. User Experience Audit

3. User eXperience Design

4. Usability Services

 

 

 

 
Undisclosed
 
$25 - $49 / hr
 
2 - 9
 Founded
2014
Show all +
Pune, India
headquarters
  • A-2, Ground Floor, Flat no-4, Ganesh Complex, Goras Apartment, Near Bharat Jyoti Bus Stop Bibwewadi Road, Bibwewadi
    Pune 411037
    India
other locations
  • 622 Metairie Dr.
    Greenwood, IN 46143
    United States

Portfolio

Key clients: 

Flologic - flologic.in

VivaRunning vivarunning.org

Reviews

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UX Research and Consulting for a Startup Incubator

“They’re spot on with promptness, deliverables, and timelines.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Dec. 2014 - Ongoing
Project summary: 

UxExpert develops UX templates and works to refine and tailor them to the customers’ needs. They do research and consulting to define the market and use cases, primarily in human capital management.

The Reviewer
 
2-10 Employees
 
India
Founder, Startup Incubator
 
Verified
The Review
Feedback summary: 

UxExpert delivers the desired results, and clients love their work. They offer an exceptionally open approach making them great collaborators and setting them apart from their competition. Their team gives responsive customer service, earning them continued business and referrals.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a startup incubator.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with UxExpert?

We needed help with UX research and consulting for various startups.

SOLUTION

What was the scope of their involvement?

They do UX work for the startups that I work with and for my companies. We go through a vigorous one-week workshop on the requirement analysis. After that, they deliver a couple of templates for us, and then, we keep revising that.

They’ve worked on four projects for four different startups. They did UX research and consulting to determine who the customers and users were and to find out all the use cases. They mainly worked on human capital management. I continue working with them on multiple projects.

What is the team composition? 

I work with 3–4 people.

How much have you invested with them?

We’ve spent over $100,000. It’s generally $35,000 per project. 

What is the status of this engagement?

We started working together in December 2014, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I like their work. They’re agile and fast in their response time. They’ve met all our goals, and I get positive feedback from my clients. 

How did UxExpert perform from a project management standpoint?

I’m happy with their project management. They’re spot on with promptness, deliverables, and timelines. 

What did you find most impressive about them?

They have an exceptionally open approach which makes them unique and helps our processes run smoothly. I’ve referred them to 15–20 clients because I’m happy with their work.

Are there any areas they could improve?

There’s always room for improvement with the work. It isn’t always what I have in mind, but we communicate, and the results are achieved. It’s a work in progress for any company.

Do you have any advice for potential customers?

Give them room for creativity. Be open in communication. Respond to the queries from them, so you get the best possible output.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer