UXDivers

Introduce your business and what you do there.

I’m the product owner for a services and software company in the utility industry. We provide geographic information systems (GIS) applications.  

What challenge were you trying to address with UXDivers?

We hired them to upgrade one of our legacy Windows applications. Before this project, we only had a Windows-based application, but we recently rolled out an iOS and Android app.

What was the scope of their involvement?

The first part of the project required them to reimagine our UI/UX. We worked with them closely to review our existing functionality. From, they built mockups and wireframes. Maintaining the underlying features and functions, like map navigation and data visualization, they delivered code that connected the UI to our software. Now we’re in the project’s third phase.

What is the team composition?

I worked with two people — Pablo (Co-Founder) and Leo (Co-Founder & CTO).

How did you come to work with UXDivers?

There was an RFP and my team evaluated several vendors. UXDivers was the best fit.

How much have you invested with them?

We’ve spent a little less than $40,000.

What is the status of this engagement?

We started working together in March 2020 and the project is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

We plan to launch the app in May 2021. They’re currently working on cleaning up the platform and adding functionality. The majority of their work is spot-on. Early feedback from an alpha release has been great. Our development and services team have been very happy with their work.

Third-party vendors have a difficult time understanding our market — and they’re no exception — but they’ve done really well so far. They’re a great team.

How did UXDivers perform from a project management standpoint?

We were supposed to have meetings on a regular cadence, but that hasn’t really happened. We’ve addressed it with them, and so I think it will improve. We usually meet on Google Meet.

Their turnaround time is great, though. They’ve been able to go from concept to wireframes and mockups quickly. There was a lot of communication during that effort and that was very helpful.

What did you find most impressive about them?

They’re a creative bunch and they have a good handle on building mobile applications. The quality of their work is great.

Are there any areas they could improve?

First, they could improve their project management. On top of that, we struggled to translate our mockups to our functioning platform. There were some issues that we didn’t really understand until we tried to implement the code. In those instances, there was a misunderstanding in the workflow.

Do you have any advice for potential customers?

Establish a regular time to meet with them to keep the project on track.

Introduce your business and what you do there.

I’m a software developer and project lead at Mobotix, a security company.

What challenge were you trying to address with UXDivers?

We’re trying to create a new app with more future-oriented features. We needed development and UX/UI design completed.

What was the scope of their involvement?

We gave them mockups, and their team made adjustments and are implementing them. The team at UXDivers performed development and UX/UI design services for the app. The app is for security, and it’s built for iOS and Android. Users can add single or multiple cameras on a layout, record, and change settings.

What is the team composition?

We worked with two people: a co-founder and the head of development.

How did you come to work with UXDivers?

We tested a few different companies, and we found UXDivers to have the most stable and cohesive services.

How much have you invested with them?

We invested €30,000 (approximately $36,000 USD).

What is the status of this engagement?

We worked with UXDivers from July–October 2020.

What evidence can you share that demonstrates the impact of the engagement?

The team provided a lot of feedback about the look and feel. They made suggestions for improvements that we hadn’t considered. We like the structure of their codebase in various areas of implemented components.

How did UXDivers perform from a project management standpoint?

We used Balsamiq for mockups and InApp to view the page of an app. For meetings and appointments, we used Microsoft Teams.

What did you find most impressive about them?

UXDivers worked to incorporate their ideas with ours for the best possible solutions. They met all of our requirements, striving to be accommodating.

Are there any areas they could improve?

They could email for clarification rather than wait for a meeting. Things could keep moving along that way.

Do you have any advice for potential customers?

Go for it.

Please describe your company and your position there.

I am one of the Managing Directors of Oops Group, a freight transportation company which operated in China, Malaysia and Singapore. Our company has about 30 employees and we serve both corporate and individual customers, handling shipping from China.

For what projects/services did your company hire UXDivers?

We hired UXDivers to design and implement a new mobile application for our websites.

What were your goals for this project?

Our goal for this project is to create a mobile application for our websites and give our users easier way to access our services.

How did you select UXDivers?

We learned about UXDivers when we look for XAML templates for Xamarin.Forms. After reviewing their beautifully made Grial UI kit, we decided to contact them for mobile application development service.

Describe the project in detail.

To provide a user interface in mobile application for user to access our services.

What was the team composition?

I was assigned a Project Manager to support us and serve as the main point of contact throughout the project. I spoke with Project Manager most of the time, but I aware that there are 1 graphic designer and 2 developers behind the scenes.

Can you share any outcomes from the project that demonstrate progress or success?

I received a lot of compliment from customers and almost all of them think that our service is easier to use on mobile applications than a website.

How effective was the workflow between your team and theirs?

I am the only person who interacts with them. They are responsive and the workflow between us is smooth.

What did you find most impressive about this company?

UI design and coding. From the source code I received, I can see that they are professional. Even with zero experience in programming, we were able to easily understand what they are doing.

Are there any areas for improvement?

Yes. If they can provide a source code documentation, it will make project handover easier.

Introduce your business and what you do there.

I’m the operations director at Beshay Steel, a steel manufacturing company.

What challenge were you trying to address with UXDivers?

We needed someone to help with UI design and implementation. The whole goal was to make everything fast and robust.

What was the scope of their involvement?

We were implementing mobile apps that integrate with Apple TV and smartwatches. We had eight accessories that we needed them to implement and design code for. The platform we were building is for iOS and Android environments.

The apps are meant for internal use and our customers. It has an internal interface that shows dashboards and analytics that our engineers, staff, and managers can interact with. At the same time, there’s an interface with customers, and it interacts with the customers to complete the ordering process. It reacts to the production based on what needs to be produced and how. It gives all those analyses on the production’s best organization.

What is the team composition?

I worked directly with four people.

How did you come to work with UXDivers?

We searched online and looked at references. We were choosing between three companies, and UXDivers stood out to us. After seeing their product quality and past clients, we hired them. Their design and coding levels were on a different level of experience.

How much have you invested with them?

We’ve invested $50,000.

What is the status of this engagement?

We started working together in January 2018, and we’ve completed three different phases.

What evidence can you share that demonstrates the impact of the engagement?

Because of their hard work, the team exceeded expectations. It’s a long-term project split into phases. We’re now in discussions on another project with the CRM Salesforce system we have in place. We’re implementing this even further for the mobile aspect they’re helping with.

We’ve adapted a lot of people using our system, which implies users are happy. The internal team is pleased because with everything going on, they’re able to be more mobile and monitor everything from their phones and computers.

How did UXDivers perform from a project management standpoint?

While it’s a complex project, their team remains organized. They know how to manage a project. We rarely use email, communicating through Zoom, Facetime, and conference calls. We also use a design system that showcases our projects. Along with working fast, they’re organized. Everyone on their team is responsible for their part. They overlap, but each individual responsibility is well-known. If they commit to a particular time, they stick to it. I’m impressed with how efficiently they work.

What did you find most impressive about them?

The UI is simply amazing. Their code is very well-organized.

Are there any areas they could improve?

I don’t have anything negative to say about them.

Do you have any advice for potential customers?

Know what you want and show them examples. Make sure you like the personality of the team. It’s critical to choose the right team.

Introduce your business and what you do there.

I’m the president of Activate Holdings LLC, a technology arm of a medical weight loss program. We’re taking the weight loss program that’s offered in physical offices and moving it to an online program.

What challenge were you trying to address with UXDivers?

We wanted a beautifully designed user interface for our app that was easy to use, as well as for the Android and iOS versions to share a single code base.

What was the scope of their involvement?

They did the UI/UX design for our app. We started with the wireframes and once they were approved, they moved onto the prototype which they delivered. We gave them a logo and a color scheme.

We gave them some really rough ideas of what we were looking for and what screens we needed to have for data collection. We left it to them to come up with the wireframes and the design.

Once we saw those, there was another round where we would go through and approve those screens or make suggestions for those wireframes. Once those screens were approved, they would then take those and create the final product.

What is the team composition?

I worked with the project manager and the lead developer.

How did you come to work with UXDivers?

I originally was going to do this myself. I found their website because they also sell a component to make screens inside the forms. I found them in a Google search and started using them for that. Then I noticed they offered this service.

I reached out to them and gave them the background of the product we were trying to put

How much have you invested with them?

$20,000-$40,000.

What is the status of this engagement?

We started working together in August-November 2019.

What evidence can you share that demonstrates the impact of the engagement?

We’re petitioning them on some other projects and will be coming to us with bids.

How did UXDivers perform from a project management standpoint?

They were excellent. The communication was great. There were a few delays that happened but they were always letting us know before missing a deadline. It was never after the fact. They kept us in the loop of everything.

We mostly used email. Early on in the process, we used an online program to look at all the wireframes and to provide feedback to the wireframes.

What did you find most impressive about them?

Their communication and the speed at which they do good work is very impressive.

Are there any areas they could improve?

Sometimes we had technical difficulties getting on a Google Hangout meeting. That was the biggest hiccup we ever had with them being on the other side of the world.

Do you have any advice for potential customers?

Do your homework before engaging them. It’s a lot easier to understand exactly what you’re trying to accomplish with your projects.

If the specifications haven’t been set yet, there’s no sense of engaging them because it’s going to delay the process and frustrate everyone. The best is to have your full project specification completed before that next step.