UX Studio

BACKGROUND

Please describe your company and position.

I am the CEO of lower

Describe what your company does in a single sentence.

We believe owning a home is one of the greatest wealth builders out there. So our goal is to make homeownership more accessible, and to help more people buy homes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UX Studio to accomplish?

• Launching a beta test of our products necessitated a website that not only looked visually appealing but also offered a seamless user experience, with minimal barriers to signing up for testing. UX Studio stepped in to tackle this challenge head-on, and their scope of involvement was nothing short of comprehensive.

SOLUTION

How did you find UX Studio?

Referral

Why did you select UX Studio over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from UX Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

From designing an eye-catching homepage with a captivating video to crafting meticulously detailed test request pages and informative sections, their expertise shone through every aspect of the project. They didn't just stop at surface-level design; they delved into backend coding to ensure dynamic elements on the frontend moved seamlessly, enhancing user interaction and engagement. Their basic support package, inclusive of SEO implementation utilizing Google Analytics, provided an added layer of value. Regular maintenance checks, code versioning, and security updates ensured the website remained robust and secure, reflecting positively on our brand image.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The impact of their engagement was palpable from the moment the website went live. It exuded professionalism and sophistication, garnering praise from users and effectively driving engagement. Remarkably, we even managed to sign up beta testers at a conference thanks to the timely delivery of the website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From a project management standpoint, their performance was exemplary. Weekly meetings ensured clear communication and alignment of goals, with their team demonstrating a remarkable ability to listen attentively and translate our ideas into tangible solutions. The soft launch of the website one week ahead of schedule is a testament to their efficiency and transparency in managing costs.

What was your primary form of communication with UX Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I must commend their creativity and team-wide engagement. UX Studio not only understood our vision but also elevated it with their innovative designs and interactive elements. Their ability to accurately interpret our requirements and transform them into a visually stunning website was truly impressive.

Are there any areas for improvement or something UX Studio could have done differently?

As for areas of improvement, I struggle to find any. UX Studio has set a high standard of excellence, and I have every confidence in their ability to scale their business model and thrive in various industries, including biotech. Their adaptability and commitment to delivering exceptional results make them an invaluable partner for any business or startup.

BACKGROUND

Please describe your company and position.

I am the Technical Advisor of Flexport

Describe what your company does in a single sentence.

The technology platform for global logistics.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UX Studio to accomplish?
When I started working at the company, the website and logo were out of date. It looks like it hasn't been updated in a long time. A few years later, I had a new manager who decided it was time to make some improvements to the site.

SOLUTION

How did you find UX Studio?

Referral

Why did you select UX Studio over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from UX Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

At first we decided to update the existing framework. However, after the project started, we decided to completely revamp the website. Web pages create schedules, assign tasks, and establish project deadlines. Intent Farm continues to provide regular maintenance and updates. They told us that the maintenance and repair of powder coating is mentioned on the top home page of the site. We create a cardboard that will repair the damage to the site.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Soon after the website went live, we were hired to coat solar carport components. We were the top result on Google, which is how the fabricator and architect found our website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are always ready to talk to us and answer our questions quickly. We're making some minor adjustments right now, and I've spoken to our account manager four times this week. We hold at least three meetings a year with our account managers to discuss general maintenance.

What was your primary form of communication with UX Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We rely heavily on our team when they face challenges. If they think it works, they will bring what they see to us for discussion. Compared to other service providers, they are happy to work with us and want our business to be successful.

Are there any areas for improvement or something UX Studio could have done differently?

They've been a great partner.

BACKGROUND

Please describe your company and position.

I am the Founder of Convoy Inc

Describe what your company does in a single sentence.

Convoy is a digital freight network solving problems in the $800B trucking industry. We partner with the best trucking companies and shippers to move millions of truckloads, rethink freight fundamentals, and design innovative solutions that address supply chain inefficiencies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UX Studio to accomplish?
We need a simple, modern and easy to use website for all areas of our artwork. Every website has different requirements, but they should all have a similar standard.

SOLUTION

How did you find UX Studio?

Referral

Why did you select UX Studio over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from UX Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Prior to working on the main project, UX Studio helped with SSL integration and moving our previous website to a new host. We went through our extensive list of requirements and our design direction in multiple meetings. They collected our requirements and then sent us a design to look over. To keep track of unfinished work and view the status of each request, each party meticulously documented changes and requests. After that, Intent Farm read our specifications for the redesign, coded the layout, and used WordPress to create the finished websites.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since the websites went live, we've noticed an increase in traffic and a decrease in bounce rates. The way our new site designs feel and look appeals to our internal team. We're excited to collaborate with Them to improve the website even more.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From the start, the project has proceeded without a hitch. Intent Farm is easy to work with and has good communication skills. They encourage us to work fast and effectively. The internet marketer is very approachable and quick to respond to any questions we have, and the project manager has been with us the entire time. Basecamp is the tool we use to coordinate team communications and project management.

What was your primary form of communication with UX Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Throughout the engagement, we have valued their professionalism and approachability. It's refreshing that they offer realistic and honest expectations and consistent and clear communication.

Are there any areas for improvement or something UX Studio could have done differently?

No, we’ve had a superb working relationship with very few hiccups. On occasion, some invoices need correcting, but they are small errors that Intent Farm quickly fixes

BACKGROUND

Please describe your company and position.

I am the PARTNER of Venrock

Describe what your company does in a single sentence.

Venrock partners with entrepreneurs who want to tackle big, hard problems that most think not possible.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UX Studio to accomplish?

• "I realized I needed help with software development to grow my company. I must admit that the first two times I started this journey the results were far from the best. When I first went to the Singapore company for help I was disappointed. I got no move and went to a South African company and ended up with a "They offered a solution, but it wasn't what I wanted and it left me wanting more. 
• This time, I promised to find a talent that could match my own talent. I will turn my partner's vision into good solutions, and most importantly, I will turn it into good solutions so that my company can be successful."

SOLUTION

How did you find UX Studio?

Referral

Why did you select UX Studio over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from UX Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our development team is responsible for our project. Their main role is to build new features while maintaining compatibility with our existing APIs. They carefully leverage key API functions, develop and continue to build better connections across the system. 
Our efforts are now directed towards creating market-relevant APIs. Although simple, the API has a powerful structure and can be used with a subscription model. My goal is to use this business API as the foundation of a comprehensive website designed to help health and wellness businesses manage their operations, employees, and customers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I currently oversee the operation of a powerful online website that uses advanced software for managing and tracking success of administration, payment security and transparency. The system is very robust, provides flawless performance and is constantly changing. We enhanced its capabilities by adding an additional 50% functionality to the original API. 
Our platform has a large user base of 350 people and generates more than $60,000 in business per month. Many of our customers include reputable national organizations that rely on our platform to meet their diverse needs. 
Feedback from users was positive and showed their satisfaction with the functionality and reliability of the platform. In the unlikely event that an issue occurs, our professional support team can ensure that the issue is resolved as quickly as possible within two hours during business hours to ensure no disruption. This partnership helps me realize my vision and makes me aware of the solutions I see through contradictions and good work.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their responses were very positive; Whenever I needed help, they immediately responded to my needs in a professional and friendly manner. Every week I receive detailed reports that show the schedule of my projects and make progress clear and understandable. Any concerns or corrections I had were resolved quickly, which shows they are committed to meeting my needs. 
Also their change is commendable. If I need additional support, they have no problem arranging for an additional developer or designer to join the team. Despite the size of the project, they instilled confidence and ensured continuity throughout the process by providing a dedicated developer from the beginning. 
Initially I was skeptical about trusting a single developer. But they assured me that the builders would expedite the project, and within a few weeks this proved to be true. Developer access to Skype continues to improve communication, enabling seamless collaboration every day.

What was your primary form of communication with UX Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

At UX Studio, all members fulfill their roles with skill and passion. Their ability to listen and their determination to solve problems is truly admirable. Developers in particular have an incredible ability to turn my ideas into reality. Criticizes honest opinions, distinguishes what is good and what is bad, which contradicts experience where opinions often contradict advice. 
In addition to completing the tasks, they also guided me in completing the tasks by combining wisdom and experience to keep me away from wrong ideas. For me, this is the essence of professionalism; A partnership where my vision finds meaningful space and becomes reality through collaboration and timely execution.

Are there any areas for improvement or something UX Studio could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the partner of Dignifi

Describe what your company does in a single sentence.

DigniFi is a FinTech company that’s been in business over a decade and is a leader in the world of transportation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UX Studio to accomplish?

• The new website was designed according to the specific needs of just the three of us. We look for solutions that are not only easy to use for our small team, but also have a big impact in today's digital environment.

SOLUTION

How did you find UX Studio?

Referral

Why did you select UX Studio over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from UX Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

In this experiment, UX Studio joined us as a partner and together they developed to create a new digital code. Their involvement goes beyond just creating a website; They have played an important role in our transition to the virtual gambling industry, which deserves unique recognition in recent years. 
With their expertise in WordPress, they have created a smart, efficient and powerful platform. Their advice was also very helpful and helped us make a smooth transition as we stepped into the unknown world of online fundraising.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The importance of their involvement is clear, as the success of our recent digital initiatives demonstrates. These virtual events are not only encountered, but often lead to the accumulation of personal income beyond our prediction. This outstanding performance reflects the ongoing dedication and excellence of the Ux Studio team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

UX Studio is the essence of software development and quality. Even though our needs were particularly complex, their team handled the entire process with sensitivity. Their ability to solve creative problems is evident as they bring their creativity to overcome each challenge. Email communication simplifies communication and ensures efficiency and transparency in all aspects of business.

What was your primary form of communication with UX Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Despite the financial crisis, UX Studio stands out from its competitors with its unwavering commitment to customer satisfaction. Even when faced with limited resources, they demonstrated great ability to adjust solutions to meet our goals without compromising quality and efficiency.

Are there any areas for improvement or something UX Studio could have done differently?

none really

BACKGROUND

Please describe your company and position.

I am the Executive Director of JAMAICA CENTER FOR ARTS AND LEARNING, INC. (JCAL)

Describe what your company does in a single sentence.

Jamaica Center for Arts and Learning, Inc. (JCAL) is a multidisciplinary urban arts center, located in the diverse community of Southeast Queens. More than 35,000 people of all ages and backgrounds participate in our wide array of education, performing arts, and visual arts programs annually.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UX Studio to accomplish?

• A new website that suits the unique needs of our small team of just three people. We are looking for solutions that are not only user-friendly for our small staff, but will also make a significant impact in today's digital environment.

SOLUTION

How did you find UX Studio?

Referral

Why did you select UX Studio over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from UX Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

UX Studio became our partner in this experiment and set out to create a new digital identity with us. Their contributions are not limited to website development; They have become an important part of our transition to the world of virtual gambling, a business worthy of unprecedented status in recent years. With their expertise in WordPress, they have created a platform that is elegant, simple and powerful. 

Additionally, their guidance has proven invaluable as we navigate the uncharted waters of online fundraising, making our transition smooth and effective.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The impact of their participation is clear, as the success of our virtual fundraiser demonstrates. These online events exceeded our expectations and not only equaled but often exceeded revenue from in-person events. Such performance is a testament to the dedication and excellence of the UX Studio team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From a project management perspective, Ux Studio embodies professionalism and efficiency. Although our specific requirements created challenges, their team prepared the entire process. Creative problem solving becomes their forte as they come up with new solutions to every problem they encounter along the way. Communicate seamlessly via email exchanges to ensure all aspects of the project are transparent and efficient.

What was your primary form of communication with UX Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What sets UX Studio apart from others is their unwavering commitment to customer service despite financial constraints. Although our resources are limited, they have demonstrated a particular ability to adapt and adjust their services to our goals so as not to compromise on efficiency or effectiveness.

Are there any areas for improvement or something UX Studio could have done differently?

In our experience, it is difficult to identify areas where UX Studio needs improvement. They consistently exceed our expectations and leave little room for criticism. In every conversation they demonstrated professionalism, wisdom and a genuine passion for the success of our project.

BACKGROUND

Please describe your company and position.

I am the CEO of Recurly

Describe what your company does in a single sentence.

Recurly is the subscription and billing platform trusted by leading brands to grow their recurring revenue faster, smarter, and stronger.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UX Studio to accomplish?
I hired UX Studio, to implement a reasonably complex Salesforce instance.

SOLUTION

How did you find UX Studio?

Referral

Why did you select UX Studio over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from UX Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Initially, the UX Studio team had to comprehend our current Salesforce implementation and make necessary modifications for it to function correctly. We created a lengthy list of feature requests based on this, some of which were simple configurations and some of which involved more intricate workflows and Salesforce integrations with other web services. 
We make use of direct API connections from and to salesforce, Zapier connections, and fax integrations. Additionally, we have all of our invoicing stored in Salesforce and create custom documents based on intricate data points within our system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

With the help of UX Studio, we manage to operate our business with very low cost for IT support and development.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

UX Studio possesses excellent project management skills. Bigger projects are planned, priced, scheduled, and carried out on time. Timelines are occasionally missed, but that's mostly because we've changed our requests for features.

What was your primary form of communication with UX Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The UX Studio team has an extremely strong work ethic overall. Everyone is extremely hardworking, cordial, and professional. Work has always been done consistently, even during busier periods, and when necessary, after hours has been worked without any complaints.

Are there any areas for improvement or something UX Studio could have done differently?

There's nothing they need to improve on.

BACKGROUND

Please describe your company and position.

I am the Cofounder of Nearpod

Describe what your company does in a single sentence.

Nearpod provides real-time insights into student understanding through interactive lessons, interactive videos, gamification & activities - all in a single platform.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UX Studio to accomplish?
In order to more effectively market my services and give my brand a more genuine, transparent look, I needed a company that could help me update my brand.

SOLUTION

How did you find UX Studio?

Referral

Why did you select UX Studio over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from UX Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

For help with branding and website design, I engaged ART FRESH. They redesigned my website based on the new branding image they helped me create.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

My new branding and site design accurately reflected my vision and ideas for my brand, and I received positive feedback.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The ability of UX Studios to comprehend my needs and exceed my expectations in delivering results pleased me.

What was your primary form of communication with UX Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The ability of UX Studios to comprehend my needs and exceed my expectations in delivering results pleased me. The one occasion when they were anticipating a hurricane struck was one aspect of their services that truly amazed me. I was really grateful that they made sure to send all of the deliverables the night before the hurricane made landfall.

Are there any areas for improvement or something UX Studio could have done differently?

There's nothing they need to improve on.

BACKGROUND

Please describe your company and your position there.

We are a meditation group, I am one of six teachers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UX Studio, and what were your goals?

We hired UX Studio to create a website for our newly rebranded meditation group. We were interested in a simple, easy to navigate page for our participants to access our meetings and our recorded resources.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have worked with UX Studio in the past and have a great relationship with the principal, Eric. He knows our needs and our aesthetic. He has always delivered for us in the past.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We needed a website that would hold our Mission Statement, Links to our online meetings, our Schedule, links to our Affiliated Groups, storage for our recorded Resources and a way to Donate. UX Studio understood immediately what we needed and created the site with weekly input via online meetings.

How many people from the vendor's team worked with you, and what were their positions?

We worked directly with Eric, UX Studio principal.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website is aesthetically pleasing and each of the functional sections is user friendly. Our meditation group can easily access our online sessions and recorded resources.

Describe their project management style, including communication tools and timeliness.

Eric is a great listener and knows how to keep a planning session on track. We set up meetings via his scheduling tool and did our planning online. Eric set up a series of options for us to choose from and a timeline for the project. He communicates any changes or new solutions in a timely way.

What did you find most impressive or unique about this company?

They are a pleasure to work with and make the whole process unfold smoothly. We would not work with anyone else!

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

I am the research psychologist and meditation teacher who has contributed to developing a theory and set of meditation practices for training in sustainable and inclusive compassion, i.e., Sustainable Compassion Training. Our website hosts material and events related to this training.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UX Studio?

We hired UX Studio to develop a website to host material and events related to Sustainable Compassion Training.

SOLUTION

How did you select this vendor and what were the deciding factors?

UX Studio came highly recommended to us by others in our field who had worked with this company and were highly satisfied by its work.

Describe the project in detail and walk through the stages of the project.

UX Studio met with us to first solicit our general vision, and then solicited our thoughts through a simple but generative survey. UX Studio worked with our responses to generate templates and branding. Following that process, we had regularly meetings, mostly weekly, to review progress and give input. UX Studio provided excellent service and sound guidance, while being responsive to our guiding values.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with one person for the duration of the project, the owner of UX Studio.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our website just launched in the past week. We have heard from several people in our immediate circle about the high quality of the website. We are very happy with it.

How effective was the workflow between your team and theirs?

Excellent. UX Studio was responsive, kind, professional, and attentive to detail.

What did you find most impressive or unique about this company?

I was most impressed by UX Studio's ability to work with our unique needs while also providing guidance based on their expertise. They struck the right balance between steering us in the right direction while also allowing us to expression our ideals and vision.

Are there any areas for improvement or something they could have done differently?

No concerns!