UX Growth

BACKGROUND

Please describe your company and position.

I am the Marketing Director of Naked and Thriving

Describe what your company does in a single sentence.

N+T

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UX Growth to accomplish?

• Boost site conversion rates
• Enhance user experience (UX)
• Increase average order value (AOV)

SOLUTION

How did you find UX Growth?

Referral

Why did you select UX Growth over others?

• High ratings
• Pricing fit our budget
• Referred to me

How many teammates from UX Growth were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our engagement with UX Growth included a detailed website audit, development and implementation of a tailored Conversion Rate Optimization strategy, and continuous testing and reporting to enhance site usability and increase conversions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Working with UX Growth was a game-changer for our e-commerce business, which previously lacked a focus on data-driven decision-making. The agency not only structured our approach to conversion rate optimization with their expert testing and innovative ideas taking our win rate to 33%

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was impeccable, consistently delivering milestones on time and exceeding our expectations. They were highly responsive to our needs, adapting strategies and providing solutions with agility and expertise.

What was your primary form of communication with UX Growth?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about UX Growth was their genuine care and dedication; they engaged with our projects as if they were an in-house team, demonstrating a level of commitment and passion that was unique.

Are there any areas for improvement or something UX Growth could have done differently?

Their overall performance and results were great