What are the results of the engagement so far?
They have done a good job delivering high-skilled resources at the top of their team. They are small enough that they seem more personal with their service. They aren’t too busy to take our call when we call their leaders. They have put together a nice team for us with a blend of junior, middle, and senior people.
I am very happy with the work so far and would like to expand. This will be a long-term engagement that should reap major benefits.
When working with Utegration, what is unique or special about them compared to other vendors?
They can do dashboards, BOBJ, and crystal reports. They can go beyond their core competencies such as bringing on a change management champion. They can handle so many different projects, even things that aren’t related to data analytics.
They hired a change management champion without complaint. That is far from their usual work but they handled it well. They are flexible with the software that they use. They don’t push us to one platform and can quickly adapt to new offerings.
Looking back on the project, is there any area that you think they could improve upon, or maybe you would do differently?
They could improve their initial coordination on large engagements. Things were a little rough in the beginning because both sides didn’t know what to expect and how to plan. It ended up well and this is a minor issue.