Can you share any information that demonstrates the impact that this project has had on your business?
When the final product was launched it received great feedback from the team. The effort taken by UserFacet to define the functionality and how it worked helped our internal developers to understand how to continue to maintain the product moving forward.
The final product showcased the attention to details and finetuning to make the user experience smooth. UserFacet designed the solution very skillfully so it was scalable for future enhancements and iterations.
This product brought User Centered Design into the development cycle. We leveraged the designs and profiles that were built and stored in the database. As these designs grown and the databases is expanded the impact of this tool is expected to improve the effieiency of the development process and reduce rework. I left the company in 2018 spring when this product was launched with great promise. I was not able to followup with the progress after.
How was project management arranged and how effective was it?
The project management was arranged by our company and provided by UserFacet from their side by Tanuj Shah. We used daily standup meetings using Zoom conferencing to manage the progress. The documentation was stored in our internal database.
What did you find most impressive about this company?
Our team was very happy with the final product and the quality of the designs. The product was responsive, performant and scalable. W The strengths of UserFacet are that they deliver a quality product which really showcases well. The design implementation was accurate but the scalability and performance added made the product more appealing. I would say the following things distinguishes UserFacet from other venders: - Timely delivery - Scalable designs - Ability to understand the goals and deliver on them - Quality of the code - UserFacet had the expertise we needed to develop our software and built it to our specfication and our satisfaction.
Are there any areas for improvement?
We wish we could have seen how long the project would take in development. Although we met our delivery timeframes, we had to extend the timeframes to get the desired features.