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User Research & Usability

Usability Sciences is a full-service user experience research firm composed of research analysts and in-house participant recruiters. For over 30 years, we have helped Fortune 100 companies identify opportunities to improve their customers’ experiences. Because we have clients in every vertical and conduct 150+ projects annually, we custom design each research project to meet your specific customer objectives and stakeholder needs. Contact us for your Generative Research, Design Thinking Support Services, Participant Recruiting, Persona Development, Competitive, Benchmarking, Standard and Agile Usability Studies, In-person, Remote, English and Spanish user research needs.

  • Silver Verified
  • $10,000+
  • Undisclosed
  • 10 - 49
  • Founded 1989
Average Review Rating
5.0
Total Reviews
5
Most Common Project Size
$50,000 to $199,999
Average Referral Rating
4.9 /5

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    Locations (1)

    16 - 20

    Overall Review Rating

    5.0
    • Quality

      4.9 /5
    • Schedule

      5.0 /5
    • Cost

      4.8 /5
    • Willing to Refer

      4.9 /5
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    Usability Testing for Optical Lens Company

    • Application Testing Market Research
    • $50,000 to $199,999
    • Mar. - June 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "We were impressed with their collective willingness and aptitude to go outside of their typical routines."

    Feb 20, 2024

    Usability Sciences engaged around 200 consumers for a quantitative usability test for an optical lens firm's measurement device. They also ran a separate qualitative usability study for the client's VR headset.

    Product Testing for Software Development Company

    • Application Testing Custom Software Development
    • Confidential
    • June - Aug. 2022
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "The collaboration and communication process were pretty seamless."

    Aug 17, 2022

    Usability Sciences was hired by a software development company to pressure test their product design. The team worked to improve usability and performance of the client's product.

    Business Consulting for Tech Company

    • Business Consulting
    • $50,000 to $199,999
    • Oct. 2021 - Ongoing
    5.0
    Quality
    4.5
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "I’m delighted with their work as a vendor."

    Jan 13, 2022

    A tech company hired Usability Sciences to provide business consulting. They're helping the client address internal salesforce problems by going through a discovery process and other methodologies, like focus groups.

    Application Testing for Food Delivery Company

    • Application Testing
    • $50,000 to $199,999
    • Jan. - Dec. 2019
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    4.5

    "Their deliverables were top-notch, and they were easy to engage with and take action from."

    Jan 4, 2022

    A food delivery company collaborated with Usability Sciences to see if they were improving their apps' UX over time. The team refined and created testing protocols for three apps.

    Prototype Testing for Convenience Store

    • Application Testing
    • Confidential
    • Apr. - May 2021
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They had an excellent balance of personal touch while leveraging proven research methods."

    Dec 17, 2021

    Usability Sciences provided prototype testing for a convenience store. The team performed project scope discussions, developed recruiting strategies, recruited participants, and gathered insights for reports.

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    Verified Client Reviews
    5
    Overall Review Rating
    5
    Source
    Clutch
    Last Updated
    February 20, 2024
    Business Entity
    Business Entity Name Usability Sciences Corporation
    Source Texas Comptroller of Public Accounts
    Jurisdiction of Formation Texas
    Date of Formation September 15, 1988
    Status Active
    Last Updated January 7, 2022
    ID 0108912000
    Payment & Legal Filings
    Bankruptcy No
    Tax Lien Filings 1
    Judgement Filings 0
    Collection Count 0
    Source Experian - Full Report
    Last Updated February 3, 2022

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