Leading MSSP IT Provider for 30 Years -DC Region

US Resources has been delivering responsive IT Support Services for over 29 years. Our clients value the stability and reliability of working with an established partner, which results in our average client retention rate of 10+ years.
USR provides one consistent support team to assist from vision to design and planning, to product specification through pricing and acquisition, to installation, implementation, documentation and product management, to post-project support of you and your users. Our clients also benefit from our very low staff turnover with employee retention at an average of over 12 years.
USR offers flexible, tailored-to-your-needs support and security options and we will customize a support plan to help manage your environment. We provide our customers with a variety of managed support options ranging from back-end maintenance and monitoring to end-user support and ticketing.  We offer 24x7 comprehensive security options and advanced end-point protection as well as life-cycle management services.
USR owns and operates our Network Operations Center (Vienna, VA) and is responsible for managing all client support activity.  USR’s contracts include 24x7 support options and 15 minute guaranteed response. 

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$1,000+
$150 - $199 / hr
10 - 49
Founded 1990
Vienna, VA
headquarters
  • 115 Beulah Rd NE #200C
    Vienna, VA 22180
    United States
other locations
  • 1401 New York Ave, NE, Ste 303
    Washington, DC 20002
    United States
  • 15177 Winesap Drive
    Gaithersburg, MD 20878
    United States

Focus

Service lines
30%
30%
15%
15%
10%
Cybersecurity
IT Managed Services
Cloud Consulting & SI
Client focus
55%
45%
Small Business (<$10M)
Midmarket ($10M - $1B)
Industry focus
25%
15%
15%
10%
10%
10%
15%
Business services
Financial services
Legal
Cloud Computing Focus
50%
30%
20%
Cybersecurity focus
40%
40%
20%
IT Managed Services Focus
22%
22%
22%
10%
10%
5%
5%
2%
2%
Unified Communications
75%
15%
10%

Reviews

4.8
4.750000
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