Making Lives Easier Through Digital Products

Upstack Studio is a web & mobile app development agency with its headquarter in Kuala Lumpur. We help Startups and SMEs take their idea from napkin sketch to a real world product.

Most experiences you have with outsourced software development are less than pleasant. When is the last time you felt passionate about your technology partner? That's not the world that we (and hopefully you) want to live in.

We are here to change that. With Upstack Studio, you'll experience a world class service in line with industry standards, best practices and cutting edge technologies. We provide constant communication to make sure you are satisfied and confident with the progress in a transparent and timely manner. Your happiness is our priority.

Some of the companies we’ve work with:

  1. Daikin
  2. Acson
  3. Magnum 4D
  4. BookXcess
  5. Hack In The Box
  6. The Malaysian Insight
  7. Whitman Independent Advisors
  8. Teleme

Have a great new product idea and nobody to start building it? We’d love to help.

 
$25,000+
 
$25 - $49 / hr
 
2 - 9
 Founded
2017
Show all +
Kuala Lumpur, Malaysia
headquarters
  • Level 11, Menara KEN TTDI, No, 37, Jalan Burhanuddin Helmi, Taman Tun Dr Ismail
    Kuala Lumpur, KL 60000
    Malaysia

Portfolio

Key clients: 
Daikin Malaysia, Acson Malaysia, Magnum 4D, BookXcess, Hack In The Box, The Malaysian Insight, Whitman Independent Advisors (iWealth), Teleme, Kepp, Carpit, Codified, FieldOps360
Hack In The Box CFP System Image

Hack In The Box CFP System

HITBSecConf or the Hack In The Box Security Conference is an annual must attend event in the calendars of security researchers and professionals around the world. Held annually in Kuala Lumpur, Malaysia and Amsterdam in The Netherlands, HITBSecConf is a platform for the discussion and dissemination of next generation computer security issues.

We helped HITB to revamp their old CFP system and further enhance the whole

system to make it easier for them to manage all the papers submitted.
The Malaysian Insight Image

The Malaysian Insight

The Malaysian Insight provides an unvarnished insight into Malaysia, its politics, economy, personalities and issues of the day, and also issues sidelined by the headlines of the day. (Previously Malaysia Decides)

iWealth Image

iWealth

iWealth is Malaysia’s first advisor-driven online wealth management mobile application. It seamlessly integrates bespoke advisory services with fintech innovation to deliver personalised wealth management solutions.

Teleme Image

Teleme

Teleme is a healthcare app that gives you online access to doctors, pharmacists, health labs and other healthcare practitioners. Talk to a doctor online, get your medication and monitor your medical journey from wherever you are.

Carpit Image

Carpit

Carpit wants to make car services easy, transparent and convenient. It brings car services to vehicle owners' fingertips.

Kepp Image

Kepp

Kepp is an app that allows its user to track all their warranties in one place. Founder of Kepp worked with us to improve their code base and we managed to help them speed up development by removing their blockers. The team was having a hard time completing the app because due to insufficient experience in developing React Native applications.

rohm Image

rohm

rohm is a social event discovery and coordination mobile app that gives users the ability to create and join events within two taps.

FieldOps360 Image

FieldOps360

FieldOps360 puts the control of project operations back in the hands of construction site managers to communicate and store the critical information.

Reviews

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Mobile App Dev for Air Conditioning Manufacturer

"They are more capable in producing a modern, clean and user-friendly user interface."

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
June 2019 - Ongoing
Project summary: 

Upstack Studio developed a mobile app for an air conditioning manufacturer. The team built and designed the app to help the client market new product and communicate with their cloud system.

The Reviewer
 
1,001-5,000 Employees
 
Sungai Buloh, Malay
Ong Wei Hao
IT Analyst, Daikin Malaysia Sdn Bhd
 
Not verified
The Review
Feedback summary: 

The app was successfully launched ahead of its scheduled time. Upstack Studio excelled in communication, providing extensive reviews every two weeks to ensure a high-quality product can be produced. Customers can expect significant expertise in app dev using React Native.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am an analyst at a manufacturing company headquartered at Selangor.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Upstack Studio?

Our company decided to produce new products which are able to transform the existing product into an IoT enabled smart product. In order to achieve the desired products, cross-platform applications are needed to ensure wide coverage of customers with minimal maintenance effort.

Upstack Studio is capable of providing the mobile app development using React Native while our internal team can focus on the core function development.

What were your goals for this project?

The main goal is time to market. With collaboration with multiple parties, my company manage to cut short the needed development time. Upstack Studio can provide great help in the mobile app development that communicate with our cloud system.

SOLUTION

How did you select Upstack Studio?

In order to select the best vendor for the project, we undergo a process of vendor evaluation on a few companies. In the end, we selected this vendor due to their expertise in React Native, the competitive prices as well as the development method of Agile that will allow us to propose necessary changes based on the current market trend.

Describe the project in detail.

The project we have collaborated with this vendor is a mobile app front end. In this project, our internal team is responsible in contributing the ideas for the projects as well as development of cloud system. Whereas, the vendor is in-charge of developing the front-end UI and logic for the application.

What was the team composition?

The team consists of 2 developers and 2 designers and the size of the team remain the same throughout the development.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The new solution had shorten the required time to market for our smart product.

How effective was the workflow between your team and theirs?

The vendor has performed well in terms of project management. In every 2 weeks, the vendor will conduct a review with both parties to ensure a high-quality product can be produced with given cost and scope.

Besides, the project manager demonstrates a good monitoring of the team to ensure they are able to deliver the promised components on time. To achieve that, we use Trello to visualise the project phases; Sketch and Figma for UI design presentation and Slack as the communication platform between both parties.

What did you find most impressive about this company?

The vendor shows a significant expertise in terms of app development using React Native. Besides, the vendor’s dedicated UI designers are really helpful in this project as they are more capable in producing a modern, clean and user-friendly user interface.

Are there any areas for improvement?

n/a.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development for Construction Company

"We learned much more than we thought possible."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Nov. 2018 - Ongoing
Project summary: 

Upstack Studio is redesigning the UX/UI and website of an ERP system provider in the construction industry. They converted early mockups to wireframes and continue to build out the final solution.

The Reviewer
 
11-50 Employees
 
Selangor, Malaysia
CTO, Construction Technology Company
 
Verified
The Review
Feedback summary: 

The product solutions delivered so far have been extremely well received by management. The team from Upstack Studio has gone far beyond the scope of their work to help their client both meet their project deadlines and understand the work that was being done.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the CTO at a System Development and Consulting company headquartered in Selangor. Our company provide IT solution and consultancy to clients, mostly in Construction. I oversee our products development and vendor relationships.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Upstack Studio?

We hire Upstack Studio to improve the UI & UX for our own product - online ERP System for Construction Industry.

What were your goals for this project?

To improve the brand image of our product and create best customer user experience for our clients.

SOLUTION

How did you select this vendor?

We searched online for UX & UI experts and compiled a list of 5 based on the case studies on their websites. We contacted each company and narrowed it down to 2 after receiving their initial presentation.

It was not an easy decision, but we choose this vendor based on the quality of their final proposal, their willingness to accept our additional requirements, and their price is still within our expected budget.

Describe the project and the services they provided in detail.

Once we selected this vendor, we had a series of discovery meetings to discuss our requirements. Within the first two weeks, we received mockups and 3 initial designs for the main page on the site. After a few iterations and discussions with our management team, we finalized the design and provided feedback on how we wanted the rest of the site to look.

The vendor came back to us with wireframes and concepts for our other pages, once wireframes have confirmed, the develops start the UI development immediately. We had constantly review and fine tune the deliverable to ensure it meet the requirements.

What was the team composition?

The team consists of 1 project manager, 2 UX designers and 3 UI Developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The project was slightly behind schedule due to additional changes request raised by us, however, Upstack Team was able to complete the project and additional change request within the agreeable timeframe.

The management team are satisfied with the deliverables, and decided to continue engage Upstack team for the ongoing product enhancement and support.

How was project management arranged and how effective was it?

The project manager that we were assigned was easy to communicate with and provided us with frequent updates. We connected over the google hangout at least once a week and used Slack for all other communication. Overall, our team and Upstack team are working well on the collaboration.

What did you find most impressive about this company?

I was impress by the knowledge that this vendor had about website design, user experience, and optimization. We learned much more than we thought possible. and we appreciated that they were patient and thoughtful while we came up to speed. With the good experiences in this project, our company had continue to engage this company for our ongoing enhancement and support.

Are there any areas for improvement?

There are always room for improvement for the project team on executing project but overall we are satisfy with the collaboration and outcome of the products.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Design and Development for Creative Agency

"Their project management was impressive. They reached every milestone on their timeline with high-quality deliverables."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Dec. 2018 - Jan. 2019
Project summary: 

Upstack Studio provided end-to-end website development services for a creative agency. They designed the UX of the product, and implemented a UI based on feedback and requirements.

The Reviewer
 
1-10 Employees
 
Kuala Lumpur, Malaysia
Derrick Yoong
Executive Director, Milk Creative
 
Verified
The Review
Feedback summary: 

The platform that Upstack Studio created has received positive feedback from internal stakeholders. Due to their efficiency, the team was able to deliver a functional solution in a timely manner. Their professionalism, experience, and responsiveness made for a smooth development process.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the executive director of Milk Creative, a Malaysian full-service digital agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Upstack Studio?

I hired Upstack Studio to build an easy-to-manage website that my marketing team could update as needed.

What were your goals for this project?

My goal was to develop a simple yet elegant platform within a short period. I was also looking for a firm that emphasized UX design.

SOLUTION

How did you select this vendor?

I spoke with many other agencies near me, and most of them sent me a price quote in their first email. I chose Upstack Studio because they took the time to ask me detailed questions before making an offer.

Describe the project and the services they provided in detail.

We started with a discovery session to identify the core features that would be on the website. Their team then created personas and user journeys, and we drew sketches on a large sheet of paper that represented the flow of different parts of the platform. Their designer took our ideas and made a UI style guide for the project. Their team then offered several prototypes of specific designs, and when we confirmed what we wanted, they initiated development.

What was the team composition?

Their team consisted of five developers and four designers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The website that they created has met all of our expectations. Because it launched very recently, we’re still gathering data, but overall, we’re very happy with the end product.

How was project management arranged and how effective was it?

Their project management was impressive. They reached every milestone on their timeline with high-quality deliverables.

What did you find most impressive about this company?

I was pleased with their transparent approach, as we were free to check on the progress of the site throughout the project. They gave detailed answers to all of our questions and were able to clearly understand user pain points. Their expertise made collaboration a seamless experience. They also welcomed us to their office anytime and were always very kind and polite.

Are there any areas for improvement?

My only advice for their team is to consider hiring more people, as this would help them manage a greater number of projects.

5.0
Overall Score They are a unique firm, and I am glad we chose them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were efficient and flexible.
  • 5.0 Cost
    Value / within estimates
    The cost was very reasonable.
  • 5.0 Quality
    Service & deliverables
    The product is flawless.
  • 5.0 NPS
    Willing to refer
    I would refer them to anyone.

Mobile App Dev for Wealth and Investment Group

"They were very patient in dealing with us, which we appreciated, as we’re not a technology company." 

Quality: 
4.0
Schedule: 
4.0
Cost: 
3.0
Willing to refer: 
4.0
The Project
 
$10,000 to $49,999
 
Nov. 2017 - Feb. 2019
Project summary: 

Upstack Studio developed a mobile app that displays financial and investment information. They also designed and implemented a UI based on existing user journeys and integrated requested changes.

The Reviewer
 
11-50 Employees
 
Malaysia
Head of Marketing, Wealth Management Group
 
Verified
The Review
Feedback summary: 

The app has attracted a solid user base and launched ahead of schedule. Communicative and openminded, Upstack Studio delivered a solution that was received well by the industry. Though they would benefit from more experience in the financial space, clients can expect a beneficial partnership.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the head of marketing at a holistic wealth management advisory firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Upstack Studio?

We outsourced the development of our mobile app.

What were your goals for this project?

We wanted to build a mobile app that supported interactive financial reports. It had to be user-friendly so users could reference it before making investment decisions on the spot.

SOLUTION

How did you select this vendor?

I shortlisted and met with a few mobile app developers before getting to know Upstack Studio. They were introduced to us by a close associate of ours, and after evaluating their proposal and presentation and comparing it with that of another vendor, we decided to work with them. Their ease of communication and commitment level won us over too.

Describe the project in detail.

They’re responsible for building the app from scratch based on our concept. We began with a discovery session where we met with their core team members and described our user stories and preferred app flow. They then created a UI design. After making some modifications, they proceeded to develop the app.

What was the team composition?

We’re working with a project manager (senior programmer), a UI designer, and two junior programmers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They launched the app successfully in a shorter timeframe than projected. It’s been well accepted by our industry peers. We’re satisfied with the number of installations we’ve seen, as its not an app that we envisioned people using every day.

How effective was the workflow between your team and theirs?

We worked directly with the senior programmer, who delegated tasks to two junior programmers and a designer. He understood our requirements well, but sometimes we had to give him an example of what we wanted by referencing another app's design or concept.

What did you find most impressive about this company?

Their communication process was good and they integrated our change requests quite easily. They were very patient in dealing with us, which we appreciated, as we’re not a technology company.

Are there any areas for improvement?

They hadn’t built a financial services app before, so they could improve their understanding of optimal display methods for financial charts.

4.0
Overall Score They're a good vendor to work with.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They met most of the deadlines as they were set.
  • 3.0 Cost
    Value / within estimates
    The cost was slightly more than we expected, but the quality of work surpassed it in value. We should have agreed on the cost beforehand.
  • 4.0 Quality
    Service & deliverables
    It exceeded our expectations.
  • 4.0 NPS
    Willing to refer
    They use the newest technology.

Mobile App and Web Dev for Telemedicine Company

"They were much better than any development house we’d used previously." 

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
$50,000 to $199,999
 
June 2017 - Mar. 2018
Project summary: 

Upstack Studio developed an app and an associated website. The app is built on React Native and features messaging and notification capabilities. Upstack was also responsible for wireframes.

The Reviewer
 
1-10 Employees
 
Kuala Lumpur, Malaysia
Mark Douglas Choo
CEO, Teleme
 
Verified
The Review
Feedback summary: 

Users are pleased with the app – evidence of Upstack Studio’s ability to incorporate feedback and fix bugs. Daily updates and in-person interaction empowered Upstack to deliver on time and stand out from their competitors. Customers can expect a deep engagement with top-level customer service.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of TeleMe. We utilize technology to improve communication between doctors and patient, ensuring a faster alternative to face-to-face visits.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Upstack Studio?

We wanted to build a mobile app version of TeleMe for instant communication between doctors and patients.

What were your goals for this project?

We wanted to improve our UX beyond that of a mobile browser for people who don’t have constant access to a laptop. This would also help us target those in the market who’re more familiar with mobile apps than they are websites.

SOLUTION

How did you select this vendor?

We based our decision on many factors including reputation, meetings with them, affordability, potential timelines, and their ability to complete the project.

Describe the project in detail.

Upstack Studio was responsible for app wireframing, development, testing, and updates. They also developed our website and contributed to its design. The app is built on React native and includes features such as messaging, data collection, “find me a doctor” requests, and prescription notification.

What was the team composition?

We worked with three senior programmers initially, but the team grew with the addition of junior programmers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The app generated quite a few downloads, and most users are satisfied with it. Upstack Studio quickly fixed any bugs we found.

How effective was the workflow between your team and theirs?

They were well structured and provided us detailed breakdowns of deliverables and hours worked every day. Face-to-face development meetings helped them incorporate feedback and keep us on schedule.

What did you find most impressive about this company?

They were much better than any development house we’d used previously. Because of their small size, they could be responsive and focus entirely on our project.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Prototype for Private Car Service

"They made sure the prototype was better than what I imagined initially."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. - Apr. 2019
Project summary: 

Upstack Studio built a prototype for a private driver platform targeted at tourists. 

The Reviewer
 
1-10 Employees
 
Malaysia
Chien Yee Tan
Founder, Privercar
 
Verified
The Review
Feedback summary: 

Upstack Studios was patient and communicative throughout the development process. The prototype was completed in just two months.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

PriverCar is a platform which plans to connect local driver and tourists around the word. I am the person behind this business idea.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Upstack Studio?

I hired Upstack Studio for building prototype as well as branding

What were your goals for this project?

I wanted to build a prototype for my business idea. By having a prototype, I plan to use that to pitch idea and to raise funds.

SOLUTION

How did you select this vendor?

I searched through the internet for App developers in Malaysia, listed down few of them and had a face to face interview before selecting one of them to build my prototype. After all my face to face interviews with all the listed down app developers, I found that Upstack Studio is the most approachable, easy to talk and gave a lot of good ideas and suggestions. 

Describe the project in detail.

Once I selected Upstack studio to build my prototype, we first had a whole day meeting to discuss how to build the ideal prototype. Throughout the journey, I constantly got updates on what has been done via the Slack app. We even used Google hangouts to ease the discussion process

What was the team composition?

I was assigned with a team of people which helped to design the prototype. These team of people support and help to build the prototype from start to end

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Prototype was completed within 2 months thanks to effective communication. They made any necessary changes quickly. 

How effective was the workflow between your team and theirs?

Very effective as we use SLACK, whatsapp and google hangout to make sure communication is smooth

What did you find most impressive about this company?

Very approachable and very easy to work with. They're patient and provide very good suggestions. They made sure the prototype was better than what I imagined initially.

Are there any areas for improvement?

The cost for the meeting prior project is a little bit pricey but 50% was once selecting them to build the app. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Dev for Breaking News Platform

"The total app delivery process exceeded our expectations."

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2018 - Ongoing
Project summary: 

Upstack Studio did full-stack development of a news app for Android and iOS. The solutions have launched.

The Reviewer
 
11-50 Employees
 
Kuala Lumpur, Malaysia
Heidzir Jamaraji
IT Administrator, Inside Media Sdn Bhd
 
Verified
The Review
Feedback summary: 

The team delivered on a tight deadline and the app satisfied specifications and received positive reviews from users. Customers can expect a team with remarkable turnaround speed.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the IT administrator for an online news portal.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Upstack Studio?

We hired them for Android and iOS app development.

What were your goals for this project?

We wanted to make it easier for users to access breaking news.

SOLUTION

How did you select this vendor?

They came recommended by another vendor.

Describe the project in detail.

They did mobile app design and development for Android and iOS. We were on a tight deadline and needed project delivery as soon as possible, and they came through with the right specifications.

What was the team composition?

We worked with three mobile app developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They delivered according to specifications on our deadline. We have received positive reviews on the app stores.

How effective was the workflow between your team and theirs?

After an in-person meeting to discuss project details, we communicated exclusively through email and messaging apps.

What did you find most impressive about this company?

The total app delivery process exceeded our expectations.

Are there any areas for improvement?

No, we’re completely satisfied.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer