We empower businesses with innovative technologies

Upside is a digital agency & consultancy that helps its clients in leveraging technological innovation. We focus on helping businesses in making the safe leap from experimentation to commercial implementation of emerging technologies such as modern web development, Mixed Reality, voice/gesture control and others.

 

 

 
Undisclosed
 
$50 - $99 / hr
 
10 - 49
 Founded
2017
Show all +
Krakow, Poland
headquarters
other locations
  • Rheinsberger Str. 76/77
    Berlin, BE 10115
    Germany

Portfolio

Key clients: 

We are working with various companies from telecom, media, and publishing, e-commerce and retail, education and healthcare. Our key Clients include: Telecom - Deutsche Telekom, Cellnex E-commerce - Yoonema Media - Nielsen

Mixed Reality gaming experience available on AR Glasses Image

Mixed Reality gaming experience available on AR Glasses

An innovative product leveraging Mixed Reality on AR glasses

Omnichannel e-commerce on Samsung Bixby voice assistant Image

Omnichannel e-commerce on Samsung Bixby voice assistant

Voice-enabled commerce is most powerful when connected with existing experiences.

Samsung approached Upside and our e-commerce technology partner looking for a product that would help retailers better understand how to use smart devices in their digital strategies. Looking at the current market trends and customer habits, we designed and built a connected experience for grocery shopping linking IoT

customer-facing interfaces with retailers’ backend systems.

The product was showcased during Samsung's Developer Conference in San Jose, CA 2019.

UPSIDE’S ROLE:

  • Designing use cases for voice-enabled commerce that match current market trends Implementing mobile and IoT experience for grocery shopping

TECHNOLOGY STACK: Node.js, Vue, Bixby

Premium eCommerce and logistics platform for West-African markets Image

Premium eCommerce and logistics platform for West-African markets

African markets are gaining an increasing amount of attention amongst western businesses. Yoonema.com is an eCommerce platform for West-African markets, that simplifies the process of purchasing European and American products. Yoonema reached out to Upside in early 2019 with the challenge of building a proof of concept product that would help in validating market-specific requirements. By the ability to react quickly and
excellent development capabilities, the product later turned into a long-term partnership, in which Upside designs and builds technology solutions supporting Yoonema’s exponential growth.

Reviews

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Technology Upgrade for Global Media Company

"We were impressed with their open approach, flexibility, and ensuring that everyone is updated."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2019 - Feb. 2020
Project summary: 

Upside provided web development services for an IT services provider. The team helped the client provide framework upgrades and code migration.

The Reviewer
 
11-50 Employees
 
Kraków, Poland
Senior Web Developer, u2i
 
Verified
The Review
Feedback summary: 

The tech upgrade resulted in delivering top-quality work in a timely manner. Upside communicates effectively by providing daily updates using Slack and video calls. Their open approach and flexibility were hallmarks of their work.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm a senior web developer & consultant for u2i.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Upside?

We're developing a big Rails application for more than 10 years. Not only we regularly add new features but also improve its maintainability and security by doing regular technology upgrades. 

This goal of this project was to upgrade Ruby, "Ruby on Rails" framework upgrades and its sub-dependencies, as well as some legacy code migration. Due to extensive SOW and time restrictions, our client decided to set up a dedicated team that'd work on the upgrades for around half a year.

At this time we had no capacity to create an internal team that opened door for an external cooperation.

What were your goals for this project?

In general the goal was to keep our system healthy and secure by applying necessary upgrades and handling some code deprecations. Together with Upside we worked on a various upgrade tasks but the main focus was on replacing the legacy implementation with modern (and more secure) 'Strong Parameters' architecture.

Such upgrades are always very risky and it was crucial to test verify all the changes, and make sure the application logic is not affected in any way.

SOLUTION

How did you select this vendor?

We needed to be able to deliver top quality work to our u2i Client through a partner we could trust to carry out the work independently and deliver on time. We view Upside as an extended part of our u2i family. We were aware about their skills, agile approach and ability to work independently, which was also an important factor for us.

Describe the project and the services they provided in detail.

Upside worked on a various upgrade tasks, e.g. deprecated 'fakeweb' to 'webmock' dependency migration but the main focus was on replacing the legacy implementation with modern (and more secure) 'Strong Parameters' architecture. They just knew what the general problem is, then analysed, identified specific issues, applied fixes and tested changes on their own.

We just took part in the formal code review process, which was mostly straightforward. Both, the problems and solutions were very well described in the "Pull Request". 

What was the team composition?

We were working with a team of three software developers (including Technical Lead who took part in overviewing the project) and a project manager responsible for keeping track of on-time delivery and budget.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We needed to be able to deliver top quality work to our u2i Client through a partner we could trust to carry out the work and deliver on time.

How was project management arranged and how effective was it?

The team at Upside stayed in close contact with us, providing daily updates and being in touch on Slack and video calls. Kasia organised and ran the project from the Upside end and ensured that any issues were rectified, this made the project run smoothly and without problems.

What did you find most impressive about this company?

We were impressed with their open approach, flexibility, and ensuring that everyone is updated.

Are there any areas for improvement?

There is nothing of any concern that we feel needs addressing.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

E-commerce Development for Equestrian Equipment Retailer

"They delivered high-quality work, despite various constraints that we had."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - Apr. 2018
Project summary: 

An equestrian equipment store hired Upside to update their e-commerce store. The project focus was on modernizing the look of the website and also making it mobile-friendly.

The Reviewer
 
11-50 Employees
 
Poland
Founder & Head of Marketing, Winderen
 
Not verified
The Review
Feedback summary: 

Upon launching the updated e-commerce store, the company had gotten positive feedback from end users. The team was pro-active and delivered high-quality work that met the standards of the company's audience.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

My company manufactures premium equestrian equipment sold online. I am a Founder and a Head of Marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Upside, and what were your goals?

Some time after we launched our brand, we got the feedback that the look and feel of our online store doesn’t match the quality of our products. Our store wasn’t responsive, while most of our customers use smartphones almost exclusively.

We struggled with usability of our website. We were looking for a company capable of helping us redesign and build a new, modern version of our website.

SOLUTION

How did you select this vendor and what were the deciding factors?

I knew them through my network and I knew they had the required competencies and experience. When comparing vendors, I really liked their approach to leading projects which was fit to our needs.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Team at Upside led us through a process of designing customer journey, defining information architecture and preparing mockups of the website. They also collaborated with our graphical designer to ensure the designs reflected our branding. They also built a custom modern frontend on top of the ecommerce backend that we already had.

How many people from the vendor's team worked with you, and what were their positions?

We worked with their Frontend Developer, UX Designer and Project Manager. We also had our own graphical designer in-house with whom they collaborated closely.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We received a very positive feedback from our customers since we launched the store. Major difference was seen by the significant volumen of mobile-first users (who are about 90% of total).

We moved into being fully responsive and lightweight. Our store finally met the requirements of modern customers.

Describe their project management style, including communication tools and timeliness.

We worked directly with their team and the communication was very effective. They split the work into a few phases, which allowed us to easily keep track of the timeline.

What was very helpful wast that their developer helped us launch a private test version of the website, which allowed us to fix all the minor issues before launch. The work was documented in Pivotal Tracker and divided into measurable sprints.

What did you find most impressive or unique about this company?

They were very proactive and pointed out details that we didn’t think about. They delivered high-quality work, despite various constraints that we had.

Are there any areas for improvement?

None that I can think of.

5.0
Overall Score Upside was the best technology partner we have ever worked with.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Predictable deliverables, flexibility around timeline, great and reliable estimation.
  • 5.0 Cost
    Value / within estimates
    Upside's rate is fair - they deliver fast and are very reliable partners.
  • 5.0 Quality
    Service & deliverables
    Upside genuinely cared for our success.
  • 5.0 NPS
    Willing to refer
    Very much!

Platform Dev for Global E-Commerce Company

"We couldn't be more satisfied with their professionalism and the quality of their service."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2019 - Ongoing
Project summary: 

Upside is improving an e-commerce website by providing both front- and backend development, API development, architecture, development operations, and system admin maintenance.

The Reviewer
 
11-50 Employees
 
United States
Tech & Product Lead, Global E-Commerce Company
 
Verified
The Review
Feedback summary: 

The platform launched by Upside, has gained a lot of attraction and continues to grow exponentially. The team tailors its service to the client's needs and scales accordingly. They use agile methodology to tackle project management, which has brought success.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am a tech and product lead, working for a global E-Commerce company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Upside?

The main challenge we hired Upside for was to build an especially customer-centric e-commerce experience to satisfy and attract a specific niche.

What were your goals for this project?

Make sure to deliver the platform in an aggressive timeframe while keeping central the quality of the client experience.

SOLUTION

How did you select this vendor?

We first initialized contact with Upside based on excellent word-of-mouth received from partners.

Describe the project and the services they provided in detail.

- Architecture - Backend development - Frontend development - DevOps - System administration - Maintenance - API development

What was the team composition?

Developers, architect, project manager, product designer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

After a year of close collaboration with Upside, we couldn't be more satisfied with their professionalism and the quality of their service. Upside provided us a real boutique experience, as they tailored their offer to our needs, scaling accordingly to our challenges. What we enjoyed the most was their ability to internalize our vision and be proactive in their advice and assessments. Building our e-commerce platform and having worked for some of the most prominent technology companies in the world, we knew we wanted a partner that could match our speed. We found in Upside that partner. Our platform is live, growing exponentially and gaining a lot of traction in our target demographic.

How was project management arranged and how effective was it?

We used a rather standard agile methodology stack with great results.

What did you find most impressive about this company?

Their ability to listen, understand our challenges and, most importantly, ask the right questions.

Are there any areas for improvement?

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

MVP Development for Educational Startup

"I was delighted to work with them."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. - Sept. 2018
Project summary: 

Upside used existing designs to create an MVP that would help prove the concept of the startup.

The Reviewer
 
1-10 Employees
 
San Francisco, California
Jan Klosowski
Co-Founder, Product Dojo
 
Verified
The Review
Feedback summary: 

Their contributions to the project’s scope and optimism in the face of demanding situations made it possible to have the MVP ready within a short timeframe. Upside’s responsive team was easy to work with.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm a co-founder of Product Dojo. We're an educational startup focused on knowledge and management learning.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Upside?

They worked on our MVP, which is a platform for organizing educational programs.

What were your goals for this project?

We wanted to validate our ideas and test them using the MVP to organize an educational event for a couple hundred people.

SOLUTION

How did you select this vendor?

We were looking for a lean approach—a minimal formula that would let us verify the idea and provide value in a real-life educational experience.

Can you go into detail about the services they provided and the scope of the project?

Upside took care of proposing the right tools and the development itself. We provided design and HTML templates but the rest was on them.

What was the team composition?

The development team included their managing partner and a senior software engineer from Upside, and me as a UI/UX designer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They proposed the right and realistic scope that made our tight schedule possible.

How was project management arranged and how effective was it?

We worked in weekly sprints using Slack, email, and phone calls, which worked out great. The team was very flexible and responsive.

What did you find most impressive about this company?

Despite our tight schedule and sometimes stressful circumstances, the whole team maintained an optimistic attitude and was able to deliver on time.

Are there any areas where they can improve?

I was delighted to work with them. I have no complaints.

5.0
Overall Score They are excellent people to work with.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer