UppLabs LLC

BACKGROUND

Please describe your company and your position there.

I am Ardas’ CEO & Founder

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UppLabs LLC, and what were your goals?

I hired UppLabs’ engineers to help Ardas in scaling development with expert devs – they were recommended as Fintech professionals. These guys eventually gave us a great pool of advice and helped to save a lot of time on developing a fintech app for one of our recent clients. Awesome skills and open communication.

SOLUTION

How did you select this vendor and what were the deciding factors?

I chose UppLabs as they were recommended by a trusted partner. However, their skills and previous experience proved their level. So I was really happy they joined our team. Also, they knew a lot not only about technologies, but also about regulations and business’ aspects of the Fintech US market.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

This was a classic team augmentation for a Fintech project. UppLabs’ engineers jumped in almost immediately after onboarding and showed great performance.

How many people from the vendor's team worked with you, and what were their positions?

There were 4 developers we hired from UppLabs: 1 full-stack engineer, 2 React.js developers and one AQA.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

With UppLabs help, we were able to launch the app 1,5x faster. Their expertise in financial technologies saved our operational and business time. Also gave us a possibility to learn some best practices from fintech development. Moreover, these guys were very quick to dive into details and understand the core business goals and ways to achieve them with the help of technology.

Describe their project management style, including communication tools and timeliness.

It was a pleasure to work with these modest but professional devs. Status updates were always clear and on schedule, they demonstrated deep involvement and weren’t afraid to suggest things. We primarily communicated via Skype and Slack.

What did you find most impressive or unique about this company?

We were really lucky to find them! They are professional, reliable, skilled and honest, accurate and punctual. Will be glad to work with them again if such a chance appears.

Are there any areas for improvement or something they could have done differently?

Great guys! No points of improvement found so far.

BACKGROUND

Please describe your company and your position there.

I'm СMO at Epom products responsible for attracting new leads and overall company growth.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UppLabs LLC, and what were your goals?

We found UppLabs when we needed to integrate a new payment system for our SaaS solution. They had a lot of experience with adtech and payment systems, so when we found them and talked to their CTO, no doubts left. They appeared to be a skillful companion with a lot of experience we needed.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them on the internet and contacted (along with other companies from the same area). And when we talked to them, UppLabs expertise and approach appeared to be the best. So we hired them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

UppLabs team was responsible for integration and optimization of the chosen payment system. From the very beginning, they knew what to do and how to do it in order to save time and reach the best results in terms of quality and further maintenance.

How many people from the vendor's team worked with you, and what were their positions?

We hired two developers from UppLabs side:

• 1 .Net developer
• 1 fullstack developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

That was a painless and comfortable process of working with UppLabs. Not only did they perform all the tasks smoothly and in-time, they were also proactive in terms of suggestions and advice on how we should improve some processes in our core product. They were proficient in technology and financial domain.

Describe their project management style, including communication tools and timeliness.

We were always on the same page. Punctual, professional, polite and friendly. We mostly communicate via Slack and email. Regular status updates were always informative and insightful.

What did you find most impressive or unique about this company?

They're a great team of professionals who is always ready to go the extra mile to deliver the best services. I value their work and hope to work with them in future. They knew how to prioritize tasks and stick to the timeline.

Are there any areas for improvement or something they could have done differently?

I think they were just perfect for our project.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of a video streaming company - a team of experts in online video streaming solutions for telemedicine, education and entertainment industries.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UppLabs LLC, and what were your goals?

We hired UppLabs to facilitate and speed up the development in one of our recent projects - an educational platform that demanded integration with payment systems and adding money transactions functionality. There were also numerous features that UppLabs developers helped us with. UppLabs appeared to be a skillful companion with a lot of experience in Fintech.

SOLUTION

How did you selectUppLabs LLC and what were the deciding factors?

The key factor I considered for hiring UppLabs was their skillset and previous experience in fintech development. Their portfolio and the proper experience they showed on our previous collaborations, was enough for me to understand that we wouldn’t continue the search. UppLabs were the perfect candidates.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

UppLabs helped to develop money transaction functionality and provided integrations with numerous payment systems project stakeholders demanded. Besides, they showed an excellent knowledge of the field and predicted several pitfalls we might face in future, and helped to avoid them.

How many people from the UppLabs LLC team worked with you, and what were their positions?

We hired two engineers from UppLabs: One software architect and One backend developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

By helping us with the development of the fintech part of our project, UppLabs team speed up our operational processes, and by applying their expertise, saved other engineers’ time. We were able to concentrate on what we do great and leave them the part they are great in.

Both of our companies benefited from this collaboration, and I hope to work with these guys again in the future.

Describe their project management style, including communication tools and timeliness.

As soon as UppLabs joined, they were providing regular status updates and were presented at all of our daily meetings. We used Slack and Google Meet services for communication.

What did you find most impressive or unique about this company?

UppLabs team is professional and experienced! They knew about every detail concerning financial technology: regulations, pitfalls, best stack, new trends, etc. Also, They were friendly and open, which made our collaboration cool.

Are there any areas for improvement or something they could have done differently?

From the very beginning, they exceeded our expectations. I see no single detail to be improved. Very good.

BACKGROUND

Please describe your company and your position there.

I am global partner manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UppLabs LLC, and what were your goals?

I hired UppLabs to help ITSOFT scaling development with team extensions – reliable IT and dev specialists. They appeared to be a skillful companion with a lot of similar cases in their practice and portfolio.

SOLUTION

How did you select this vendor and what were the deciding factors?

The key factor I considered for hiring UppLabs was their skillset and previous experience. I was sure that they are the perfect candidates for the type of project like ours. Except for knowledge in software development, they knew a lot about the US and Israeli markets and staffing processes.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

UppLabs helped us by providing team extension for our numerous projects. After onboarding, UppLabs engineers became a part of our in-house team.

How many people from the vendor's team worked with you, and what were their positions?

We hired five developers from UppLabs side: 2 Vue.js devs, 1 React.js developer, AQA and one senior fullstack engineer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

By strengthening our team, UppLabs streamlined ITSOFT’s operational processes, and by applying their expertise, saved a lot of time. They showed a great knowledge of technology. From the very start, UppLabs team saw what are our main goals and, through software development, helped to reach them.

Describe their project management style, including communication tools and timeliness.

We had regular status updates with UppLabs. I enjoyed talking with guys as they were always ready to help and go the extra mile to reach the goal. Our main communication channels were Slack, Linkedin, Skype & email.

What did you find most impressive or unique about this company?

UppLabs team is highly reliable! Always responsive and honest, they carefully approached the task and took into account all the details of each project we assigned them to. They knew how to schedule important tasks and stick to the agreed-upon timeline.

Are there any areas for improvement or something they could have done differently?

I am more than happy we’ve found UppLabs. I enjoyed working with UppLabs team, and see no critical points to be improved.

BACKGROUND

Introduce your business and what you do there.

I’m the head of engineering at the company, and we rent apartments to business travelers looking for a certain level of standards. We also employ high-quality designs and try to provide a digital customer journey to customers. From booking, checkout, and invoicing, there’s no direct contact with anyone from our company. Everything is done through our application. We’re based in Germany, and we have a team of around 40 developers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with UppLabs LLC?

We wanted to speed up the development of our main website, and we were looking for a frontend developer.

SOLUTION

What was the scope of their involvement?

UppLabs is providing additional resources for our team. We use AngularJS for our website, but we also use other technologies for other projects. Our website is now live, and we continue to work with them.

What is the team composition?

UppLabs is providing two frontend developers and three QA engineers.

How did you come to work with UppLabs LLC?

I was referred to Vitaliy (Founder & CEO) by a friend. We had a quick introduction call, after which we started working together.

How much have you invested with them?

The project cost is $200,000–$250,000.

What is the status of this engagement?

We started working with UppLabs in September 2019, and we have an ongoing collaboration.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

In the beginning, we were only thinking of getting 3–4 developers for a few weeks while we looked for people to hire internally, but we continue to work with them because they care about our company values and vision even though they’re an outsourcing partner. Moreover, their developers always engage with us, and they provide us with constructive feedback. 

On top of that, they don’t have a problem saying no to us when they think our direction isn’t right. We have good communication because they’re honest. Overall, they’re a small part of our department, but we enjoy working with them. 

How did UppLabs LLC perform from a project management standpoint?

We struggled a bit with communication in the beginning, but they’ve been able to improve that.

What did you find most impressive about them?

Their commitment has been impressive; when we’re looking for people, UppLabs invests their time and does a lot of active searching to provide us with filtered profiles. Additionally, their management is committed to finding replacements if we need them. Their developers also work as part of a team to ensure good collaboration. Overall, they deliver good quality no matter what they build.

Are there any areas they could improve?

They could improve in terms of project management and communication, especially in letting us know better what’s happening, letting us know when someone is leaving, and so on.

BACKGROUND

Please describe your company and your position there.

I worked as CMO at IT company with the main focus on healthcare, namely Medical Information System

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UppLabs LLC?

Due to COVID-19 there was a challenge for our team of developers to implement new regulatory requirements from the government, including many alterations in e-health. Our team was small and we realized that we would only need a few people for a short period of time so there was no point in hiring them full-time.

SOLUTION

How did you select this agency and what were the deciding factors?

We chose UppLabs because this were quick to staff and the price was good for us

Describe the project in detail and walk through the stages of the project.

UppLabs provided 2 senior and 3 middle php and mobile developers to augment our in-house team. There were 14 new features that were to be added to our MIS and there was a strict deadline - if we failed to meet it, our MIS won’t be certified as the one authorized to work with state hospitals. We splitted features between our and augmented team and did some features in parallel.

Describe the recruitment process in detail.

We needed developers with strong command of both healthcare requirements and programming skills. There were two rounds - first we processed a technical interview with our CTO and then gave a paid technical task for those candidates who proved to be good enough for the second round. I can’t say we found the right team at once, but it didn’t take long.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

With the help of their team, we were able to deliver the final version of our MIS one week ahead of the deadline.

How effective was the workflow between your team and theirs?

The workflow was quite smooth - we used the same jira board to track success and there were daily calls to keep track of all activities.

What did you find most impressive or unique about this company?

The most impressive was that one of the senior developers suggested a solution for easier interoperation of our MIS and Patient's Personal Account - we have integrated this solution for our further development.

Are there any areas for improvement or something they could have done differently?

I think the only area of improvement is getting more candidates for CV review. But that didn't influented the overal quality of UppLabs services and approach. Will be happy to work with them again!

BACKGROUND

Please describe your company and your position there.

I’m the CEO and Founder of SEOTM Digital Agency

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UppLabs LLC, and what were your goals?

To provide high-quality service for all of our clients, last month SEOTM had to look for a team extension. And we were happy to find UppLabs! These guys are web and mobile development professionals who covered the gap in our development processes and helped to deliver the best services our team stands for. Will be happy to collaborate with them in the future as well!

SOLUTION

How did you select this vendor and what were the deciding factors?

Our partners recommended UppLabs as a skilled and dedicated team. And UppLabs exceeded our expectations.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

UppLabs helped to develop a web application for one of our clients. Also they strengthened our team and shared valuable expertise about developing security apps.

How many people from the vendor's team worked with you, and what were their positions?

We hired three developers from UppLabs side: 1 backend engineer and 2 QA specialists (automation and manual).

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

By helping SEOTM, the UppLabs streamlined our operational processes, and by applying their expertise, saved our developers’ time. They showed solid knowledge of technology. From the very start, UppLabs team saw what the app’s goals were and, through software development, helped to reach them. Always responsive and professional.

Describe their project management style, including communication tools and timeliness.

We had regular status updates with UppLabs. I enjoyed talking with guys as they were always ready to help and go the extra mile to reach the best product’s quality. Our main communication channels were Slack and Azure, then Microsoft Teams and Jira.

What did you find most impressive or unique about this company?

UppLabs team is highly reliable! Always responsive and honest. They carefully approached each task and took into account all the details of the project. They knew how to schedule important tasks and stick to the agreed-upon timeline.

Are there any areas for improvement or something they could have done differently?

Excellent work. I enjoyed working with UppLabs team, and see no critical points to be improved.

BACKGROUND

Please describe your company and your position there.

I am a CEO and CTO in a company that creates custom software solutions for banking.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UppLabs LLC, and what were your goals?

We started our partnership in 2020. Upplabs team helped us as a dedicated team creating a mobile version of the neo-bank solution for one of our clients. The project was about both Android and iOS versions and had a tight timeframe to be done.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for a company that could help us with a list of tasks for mobile banking solution. One of my friends, a partner in the Nika Tech Family fund, suggested taking a look at their portfolio company, named Upplabs. They already had experience in mobile banking development and it was a huge plus.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We have outsourced to Upplabs the development of iOS and Android versions of a mobile banking solution. We have already had an architecture and design of the app. Upplabs have done their part of the job just in time and without any major mistakes.

How many people from the vendor's team worked with you, and what were their positions?

There were 2 teams for development: Android and iOS developers with team leads. Also there was a project manager from their side and QA specialists.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We had discussed the timeline of the project at the very beginning of our collaboration. So Upplabs team worked in a defined timeframe without any problems. The development process went smoothly and clear. Every step was tested so at the end we received a normally working prototype.

Describe their project management style, including communication tools and timeliness.

Their communication style includes weekly and mountly reports. PM was available in Slack and we have everyday communication there as our Business Analyst was needed often to clear some moments and define the best solution. I like their approach as we have not lost time on extra fixes, the tasks were done right from the start.

What did you find most impressive or unique about this company?

Their general approach and desire to do things right and clear.

Are there any areas for improvement or something they could have done differently?

I am satisfied with our partnership and can't define any major improvements.

BACKGROUND

Please describe your company and your position there.

I am a CMO in a financial company. Our service works with virtual currencies and crypto coins exchange platforms.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UppLabs LLC, and what were your goals?

Our company was looking for a dedicated team to update a decentralized exchange solution, Web and Mobile. We hire Upplabs for expert consulting, and they helped us with general project architecture.

SOLUTION

How did you select this vendor and what were the deciding factors?

One of my team members suggested taking a look at Upplabs company as they were contractors for his previous company, and the collaboration was effective. As for our team, the main deciding factor was their dedication in the project discussions and general approach.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our solution is a worldwide cryptocurrency decentralized exchange with mobile and web versions. It supports lots of integrations with other exchanges, databases, and wallets. One of the key features is transaction speed and anonymity. Also, more than 250 available virtual currencies and coins. We already had a working solution web and mobile, but the platform needed updates and improvements desperately.

How many people from the vendor's team worked with you, and what were their positions?

It was a team of 4 developers (iOS, Android, front and back), 2 QA engineers, a Project Manager, and a UX designer. Also. Upplabs team helped us with the planning of the solution update, so there were several calls with CTO and Senior developers who are experts in exchange solutions.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was delivered on time and it was a very important factor of the successful work for us. In addition, there were no global mistakes and bugs in the platform update and we already have positive feedback from our users.

Describe their project management style, including communication tools and timeliness.

Upplabs team used Jira as a main project development tool. So we could track the progress of tasks done, the PM was available all the time and she created detailed reports for us every two weeks. So I need to assume their communication strategy for projects is almost perfect.

What did you find most impressive or unique about this company?

Their interest in client's business and result orientation are awesome.

Are there any areas for improvement or something they could have done differently?

During the predevelopment process, the Upplabs team can use some Q&A for customers to easily explain what they want. But as for the development process, I would recommend UppLabs LLC as a software development contractor for fintech projects.

BACKGROUND

Please describe your company and your position there.

I'm the CTO at a SaaS company that does forum promo campaigns and link building.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UppLabs LLC, and what were your goals?

Initially, the Upplabs team was asked to customize an existing financial solution for clients billing and to integrate it with our new CRM. Still, eventually, we decided to build a new one from scratch with the help of Upplabs.

SOLUTION

How did you select this vendor and what were the deciding factors?

One of our colleagues recommended paying attention to Upplabs. At first, Upplabs was asked to fix the bugs left by the previous development team. Soon, when we saw the team is great at what they do, the scope got bigger and we decided to build a new better solution with their help.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started our collaboration with Upplabs in October 2020. Firstly, we ask their team of experts to review the existing solution and share some ideas for its improvement. Also, we needed to connect it with our new CRM system. After the detailed review, we decided to create a new billing solution with Upplabs, as the cost of its development from scratch was almost the same as the cost of improvements of an old one. As for today, I am delighted with Upplabs team of developers. The project came alive on time with no major bugs and all integrations with payment systems needed.

How many people from the vendor's team worked with you, and what were their positions?

There were 3 developers, 1 Project Manager and 2 QA engineers. Also, Upplabs experts in fintech development consulted us for payment solutions integrations and legal requirements.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As it was a billing solution for our service, it had high requirements to data security and service stability\uptime. Guys at Upplabs were proactive: they don't hesitate to offer improvements and share their expertise to help us to come up with a better product.

Describe their project management style, including communication tools and timeliness.

With Upplabs, I could always see the status of the project and get in touch with PM. The project communication style was effective enough, we were satisfied with the duration of the project. Also, we saw a few opportunities for future improvements.

What did you find most impressive or unique about this company?

The general approach to the project done was really impressive. The team delivered everything on schedule and made a significant impact on the quality of the product.

Are there any areas for improvement or something they could have done differently?

There are none. I would recommend Upplabs as a reliable software development partner. Working with them is both a pleasure and a wise investment.