The UpperCode

Please describe your company and your position there.

I'm comms & partnership manager at Serhiy Prytula Charity Foundation

For what projects/services did your company hire The UpperCode, and what were your goals?

We had a temporary website that needed a better alternative for better UX, and more effective fundraising.

How did you select this vendor and what were the deciding factors?

The owner reached out to our charity foundation with an offer to develop a complex website pro bono and support it as long as needed. Their previous cases seemed absolutely good, so without a doubt, we agreed to start cooperation.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The developers used: Ruby, ROR, HTML, CSS, JS, Bootstrap etc.

About steps:

1. Approve the design
2. The layout of pages for design
3. Applying backend to project pages
4. Review of functionality
5. Design review
6. Delivery of the project.

How many people from the vendor's team worked with you, and what were their positions?

We cooperated with three people: the project manager & the web designer & company owner.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching the website, we receive much fewer questions regarding the financial support of the Foundation, as the 'Support page' is very comfortable to use. It's much easier to communicate updates regarding our projects, as developers created very comfortable admin access for us to update information.

Describe their project management style, including communication tools and timeliness.

Communication tools: Telegram messenger, Zoom meetings. The website was developed at the time agreed upon at the start. The project manager responded to our requests very quickly and always provided us with updates regarding the process.

What did you find most impressive or unique about this company?

We were a newborn Charity that cared about our main activity: providing Ukrainian civilians near the frontline with humanitarian aid, and providing our soldiers with everything they needed for protection: ammunition, first-aid kits, drones, and vehicles. We didn't have time and human resources to focus on something else, despite the website being really important for fundraising. So we are extra grateful for their initiative and commitment to help us the best way they could: with their expertise.

Are there any areas for improvement or something they could have done differently?

We're completely satisfied with our cooperation

Please describe your company and your position there.

I'm the co-owner of the business. We sell tickets throughout Ukraine for concerts and other public events. We organize events for the number of spectators from 200 to 10000. We also organize concerts to order.

For what projects/services did your company hire The UpperCode, and what were your goals?

We needed to create a convenient and sustainable site for our business. Looking for performers for our task, we performed a very large search. After receiving a lot of positive feedback, we decided to choose the team "TheUpperCode" to create our site. And we are pleased with the result.

How did you select this vendor and what were the deciding factors?

Since we needed to create a full-fledged service for ticket sales, we were quite demanding of candidates. The deciding factor was that the company "TheUpperCode" has a good portfolio, which contains worthy examples of ready-made websites and a rich stack of technologies for website development.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Technologies that have been used to create a website: Ruby, Ruby on Rails, HTML, CSS, JS, Bootstrap, etc. Here are the steps were taken from the beginning to get the final result:

1. Approve the design
2. Layout of pages for design
3. Applying backend to project pages
4. Review of functionality
5. Design review
6. Delivery of the project

How many people from the vendor's team worked with you, and what were their positions?

We dealt with three people: project manager, web designer, and web developer.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Because the site works flawlessly and convenient, our business has started to work much more productively. If the need arises, I always recommend this team to my partners and clients.

Describe their project management style, including communication tools and timeliness.

We have been communicating through such communication tools as Telegram, Zoom, Email. Timeliness: The team was able to get the work done in a timely manner.

What did you find most impressive or unique about this company?

The team was able to quickly onboard the project and produce high-quality results. The team members are pleasant in communication and able to keep up with the rhythm. I am satisfied with their professionalism and reliability. I would be happy to work with them again.

Are there any areas for improvement or something they could have done differently?

All our requirements and wishes were clearly fulfilled. I can vouch that this team is focused only on the great result. In general, everything is fine!

Please describe your company and your position there.

I'm part owner of the business. We have not launched yet but I handle operations and turning that idea into reality.

For what projects/services did your company hire The UpperCode, and what were your goals?

We wanted to build a website that took into consideration many factors and functionalities. It should have been hard to find a reliable, cost effective, good quality partner to handle the website creation (as the service/revenue is generated through the website).. but it wasn't. We found TheUpperCode.

How did you select The UpperCode and what were the deciding factors?

Deciding factors were... - Accessibility after hours (or accommodating different time zones) - Quality UX/UI, functionality and feasibility - Dedication to the project and doing a good job - Cost effectiveness - Experience and problem solving skills - Pleasure to speak & do business with (personality)

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We needed a website that did... - Video chat - Payment processing - Create accounts - Admin panel - Gallery

How many people from The UpperCode's team worked with you, and what were their positions?

We dealt with the owner directly who managed his team to build the website, absolute pleasure to work with. One point of contact all throughout.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

- Have not launched website yet

Describe their project management style, including communication tools and timeliness.

- WhatsApp and/or Email

What did you find most impressive or unique about this company?

- Dedication to doing a GOOD JOB - Quick reply answers no matter the 7 hour time difference. The team's quality work at an affordable rate has been impressive. They Even offered some free work so that he was satisfied with the final product (best to their abilities)

Are there any areas for improvement or something they could have done differently?

I'm trying to find something they could improve on but I can't think of anything...

Please describe your company and your position there.

I'm the co-owner of the business. We are engaged in real estate construction. At the moment, we have already built a unique residential area in the region and put into operation two residential facilities.

For what projects/services did your company hire The UpperCode, and what were your goals?

We asked TheUppercode to create a convenient, simple and modern website for our construction company. Our goal is to provide our potential customers with all the necessary information about our services and products. We believe that the company's website is its face in the Internet space.

How did you select this vendor and what were the deciding factors?

As soon as we needed to create a website, we immediately started searching for an IT company on the Internet. We liked this company. We found a lot of positive feedback about their work, in addition, the ratings were the highest. Also, we carefully read the company's portfolio and decided to work with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

As stated by TheUpperCode company, the following technologies were used in creating the website for our construction company:

• Programming languages Ruby
• JavaScript; Framework
• Ruby on Rails

Others:

• HTML
• CSS
• Bootstrap

In order to achieve the result we have today, the following steps have been taken:

1. Approve the design
2. Layout of pages for design
3. Applying backend to project pages
4. Review of functionality
5. Design review
6. Delivery of the project

How many people from the vendor's team worked with you, and what were their positions?

Our company worked with two people:

• project manager
• web designer

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I want to say that I am completely satisfied with the work of TheUpperCode team. At the beginning of the collaboration, I made it clear what result I wanted to get, TheUpperCode company not only lived up to my expectations, but also exceeded them. All tasks were performed sequentially. The great advantage for me is that I was able to follow the process of work.

Describe their project management style, including communication tools and timeliness.

Communication took place mainly via Telegram or Zoom. TheUppercode team has managed to get the website done even earlier than we agreed.

What did you find most impressive or unique about this company?

I want to highlight a few factors that impressed me a lot when working with the team. First of all, everything was structured and consistent. Also, the style of presenting information is important. I don't know much about website development, so it was important to me that everything be said in simple language.

And of course, the results are impressive. Not only I am happy with my company's website, but also my customers. We conduct surveys among our customers, and 99 percent of them are completely satisfied with our website. It is stable, convenient and easy to use. And also has a modern design that sets us apart from our competitors.

Are there any areas for improvement or something they could have done differently?

I am completely satisfied with the final results. All my requirements were met at the highest level.

Please describe your company and your position there.

I am the owner of a construction company I am a person representing M-Roya M-Royal. Our company is engaged in the construction of residential complexes in Lviv. At the moment we have one residential complex, which consists of two sections, which present a wide range of apartments.

For what projects/services did your company hire The UpperCode, and what were your goals?

At the beginning of the launch of a new project, the Royal Hill residential complex, we felt the need for our own website. Because a website is the best way to present your services to your potential customers. Finding developers to create a website for us was not as easy and fast as we expected. But in the end, we found a team of TheUpperCode developers that met all our needs and created a convenient and prestigious website for our business.

How did you select The UpperCode and what were the deciding factors?

We decided to cooperate with this company because we were pleasantly surprised by the level of preparation of the company. We liked the portfolio and examples of projects developed by TheUpperCode. The company has extensive experience in web development and a rich stack of technologies that fully meets our requirements.

Describe the engagement and overall scope of work in detail, including the stages of the partnership.

When developing the website, we worked according to the standard algorithm of website development, which is presented below. Approve the design,  Layout of pages for design,  Applying backend to project pages, Review of functionality, Design review, and Delivery of the project.

What were the terms and the value of the lease, and what percentage did The UpperCode take in commission?

The amount of monetary remuneration for the work performed was specified in the agreement between the companies. Sorry, I can't provide this information. But I can say that all the conditions of the contract were fulfilled. I am completely satisfied with the work.

How many resources from The UpperCode team worked with you, and what were their positions?

Personally, I dealt with three people from this company. These people were - project manager, web designer, and web-developer.

Can you share any measurable outcomes of the engagement or general feedback about the services?

Our customers are just delighted with our website. We continue to receive positive feedback about the ease of interaction with our website. We have significantly increased the conversion rate, and all this thanks to the work of the developers of the company TheUpperCode.

Describe their project management style, including communication tools and timeliness.

In the main, our communication with the company took place via the Telegram messenger or via Skype. Timeliness: They did their job even faster than planned. We are pleasantly surprised by this. For us, this is a sign of professionalism.

What did you find most impressive or unique about this company?

The team executed extremely high-quality examples of work performed. Now our project will become a part of them. We also want to pay attention to the speed and expediency of communication with company members. TheUpperCode has developed for us an extremely high-quality, modern, and most importantly - a profitable site for our company. We would be very happy to work with them again.

Are there any areas for improvement or something they could have done differently?

I don't think I would change anything in the work of TheUpperCode. The team has fulfilled all our requirements and wishes at the highest level, we will definitely contact them when we need to create a website again.

Please describe your company and your position there.

I'm the owner of the food delivery business which is based in a city with a big competition.

For what projects/services did your company hire The UpperCode, and what were your goals?

We needed to make the service more convenient than our competitors. We were recommended by TheUpperCode as experts who can make the best product.

How did you select this vendor and what were the deciding factors?

We needed developers with whom we could communicate quickly and easily. And also an important factor was the development of the project in a short time.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I'm not very good at technology, but I know that the company specializes in developing Ruby on Rails and JS sites.

How many people from the vendor's team worked with you, and what were their positions?

I dealt with two people: PM and designer. It was very convenient.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have increased the number of customers, for many people it is more convenient to order food online. This allowed us to attract customers from our competitors.

Describe their project management style, including communication tools and timeliness.

Mostly Telegram or Zoom. They finished work a few days earlier than the specified time.

What did you find most impressive or unique about this company?

The most impressive in this company is the speed with which they understand the needs of the customer and customers who will use this platform. Furthermore, I was pleasantly surprised by the work quality.

Are there any areas for improvement or something they could have done differently?

I don’t think so. They are a great team.