Uplancer Agency

BACKGROUND

Please describe your company and position.

I am the Sales & Marketing Coordinator of Omori North America

Describe what your company does in a single sentence.

Omori North America has been an industry leader of packaging equipment, trays and various types of packaging films for over 75 years.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Uplancer Agency to accomplish?

• New Website
• Lead Generation
• Marketing Design

SOLUTION

How did you find Uplancer Agency?

They sent us an email

Why did you select Uplancer Agency over others?

• Great culture fit
• Good value for cost
• Company values aligned
• Inderstood what we needed

How many teammates from Uplancer Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Uplancer has been our Marketing partners for two years. Omori North America started our journey off with the First Phase of our new Website and Pay Par Click (Google Ads, Reporting and Management) back in January 2023. Their professionalism, knowledge and attentiveness to our needs is what kept us moving forward and expanding our services with Uplancer. In late Spring, we moved into a Retainer with Uplancer for Web Maintenace and Marketing Strategy Support bringing Uplancer more into the fold of of our overall comapny strategy. In January 2024, this is where Uplancer started to paly a bigger role in the Marketing Strategy moving into content creation (videos & BLOGS), Phase 2 of the website, trade show creative support, SEO and CRM Review to Implemantion. They care about what they do and are very passionate about making sure we gt the best results possible. They have never missed a deadline and keep getting better. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increase in leads and quality of leads coming in from the wbsite

Better quality and more leads from Trade Show

Great content from website blogs and videos for Social Media

Great desing work 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have never had a problem with delivrables whether meeting dead lines or quality of work.  This inlcudes so fast last minute things. Repsonse time and communication is always spot on. 

What was your primary form of communication with Uplancer Agency?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

The passion they show for their work is exceptional. They go above and beyond to help us find solutions and complete tasks.

Are there any areas for improvement or something Uplancer Agency could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Business Development of Access Ohio

Describe what your company does in a single sentence.

Access Ohio provides comprehensive community mental health services, including therapy, psychiatric care, and support programs, to empower individuals and families to achieve mental wellness and lead fulfilling lives.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Uplancer Agency to accomplish?

• Rebrand and revamp our website

SOLUTION

How did you find Uplancer Agency?

Referral

Why did you select Uplancer Agency over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Uplancer Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Rebrand our behavior health services at accessoh.com; 
• Build and launch our new website, eohospital.com, for a primary care hospital in the local community Martins Ferry; and
• Implemented an AI Chatbot to get better health outcomes for our patients

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increase in visits to our sites
• Customers reported ease of use and quick ability to find what they were looking for
• Changes were easy to request/make

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Uplancer was incredible at project management. VERY THOROUGH, on the onset they provided detailed project plans, with assocaited resourcing, costs, timeline, etc. They were incredibly responsive, available, and approachable to ALL questions, needs, and we really appreciate we could get in touch with them as soon as we needed anything. 

What was your primary form of communication with Uplancer Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Uplancer does an incredible job all the way from the strategic macro-level in terms of helping brainstorm, providing ideas on what would be best in terms of usability and customer service, down to micro-level execution of the tactical creation of the websites. They have very deep subject matter expertise on all things web design and development and could easily troubleshoot issues and fix them ASAP. 

Beyond their deep understanding of the digital landscape, Uplancer brought the human-touch back to working in web design. Their team made us feel like they were an extension of our team, and they really cared about the development and success of our presence, brand, and company. It's thanks to Uplancer that we can now say that Access Ohio and East Ohio Regional Hospital have a digital presence and because of them, we are able to highlight some of the great things our providers and staff try to provide to the community. 

Are there any areas for improvement or something Uplancer Agency could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Manager of Central Scoot

Describe what your company does in a single sentence.

Electric Scooter Sales, Repairs & Rental Shop. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Uplancer Agency to accomplish?

• Marketing Analytics
• Website Performance Optimization
• Social Media Ad Tracking

SOLUTION

How did you find Uplancer Agency?

Referral

Why did you select Uplancer Agency over others?

Referred to me

How many teammates from Uplancer Agency were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We have been  Uplancer in June of 2024 and since then have been extremely pleased with thier attention to detail, timely delivery, and fantastic communication. Our first interaction was in setting up the web-certificates for our domains which Huy turned around to us same-day. Over the ensuing months, we also requested assistance with web loading speed optimization, help with our contact forms not connecting, facebook/instagram marketing tracking and google analytics. Huy is always very patient and explains what work was done in an easy to understand manner. He is highly organized and always delivers as promised, which is great. I know I can trust Uplancer that if they take on a job, they are fully capable and will deliver as promised. Not to mention great rates for the work being done! We will continue to use Uplancer for our web/marketing/analytics needs, highly recommended. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• domain cert renewed
• google analytics set-up
• website speed optimized
• mail contact forms connected to wordpress site
• facebook/instagram ads tracking connected to google analytics 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Huy is very easy to reach and always responds within a timely manner. He underpromises and overdelivers on timelines. I was excited to see projects being worked on same day with deliveries within hours or days in what could have dragged on for weeks had it been with a different agency. 

What was your primary form of communication with Uplancer Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Uplancer Agency's communication, punctuality, organization, attention to detail, and knowledge stood out. 

Are there any areas for improvement or something Uplancer Agency could have done differently?

Had a 5/5 experience. 

BACKGROUND

Please describe your company and position.

I am the Regional sales manager of a medical devices company.

Describe what your company does in a single sentence.

Medical device sales

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Uplancer Agency to accomplish?

• Marketing plan
• Software applications

SOLUTION

How did you find Uplancer Agency?

Referral

Why did you select Uplancer Agency over others?

• Referred to me
• Company values aligned

How many teammates from Uplancer Agency were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Uplancer assisted in the software development, website design and marketing plan for a new initiative.

Uplancer went above and beyond what was asked of them in the time I have worked with them, producing outstanding result which have driven tip and bottom line growth for the company.

thoroughly recommend working with them.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Top and bottom line growth delivered by the work being on time and beyond what I had hoped for. Suggestions throughout the project from the Uplancer team were spot on to fit the market we were aiming for - they had clearly spent a lot of time getting deeply knowledgeable in the area of my concern.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

My connection with Uplancer through my time working with them has been through a mix of in person, online meeting and calls. They always deliver on time.

What was your primary form of communication with Uplancer Agency?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What was unique about Yplancer is that they truly care about the ask you give them. If you trust them with your business, they go above and beyond to deliver.

i once delivered an ask to them around an application I wanted them to build - they said they were happy to do that but asked for me to consider another way. 2 days later they proposed an idea that was better and more efficient than my original proposal. And was cheaper! They truly care.

Are there any areas for improvement or something Uplancer Agency could have done differently?

Live closer so we could have more in person meetings!

BACKGROUND

Please describe your company and position.

I am the Owner of a SaaS company

Describe what your company does in a single sentence.

Software as a Service

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Uplancer Agency to accomplish?

• Create a web application to improve the survey design process

SOLUTION

How did you find Uplancer Agency?

• Referral
• Other

Why did you select Uplancer Agency over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Uplancer Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Developed a web application to improve questionnaires development and ultimately, more efficient survey process. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

App developed on time and within budget

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Uplancer was responsive along every step in the process. Deliverables were completed on time and constant communication to ensure everything was correct. 

What was your primary form of communication with Uplancer Agency?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Uplancer Agency's flexibility and agility were impressive. Many changes throughout the project materialized and the team pivoted quickly. 

Are there any areas for improvement or something Uplancer Agency could have done differently?

None. These guys are awesome. 

BACKGROUND

Please describe your company and position.

 I am the Head of School of an education company 

Describe what your company does in a single sentence.

Montessori education centers across the USA and the world.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Uplancer Agency to accomplish?

• Audit existing payed media efforts
• Proposed aligned organizational goals with marketing plan

SOLUTION

How did you find Uplancer Agency?

Online Search

Why did you select Uplancer Agency over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Uplancer Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Built out digital strategy and marketing plan to increase lead generation from e-mail marketing, direct mail and paid search. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Cost per acquisition, return on adspend, lifetime value

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they were very responsive and structured. We received detailed reporting that allowed us to make marketing decisions.

What was your primary form of communication with Uplancer Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their common sense approach. They made the whole process simple and delivered the results that we needed.

Are there any areas for improvement or something Uplancer Agency could have done differently?

None