Digital and E-commerce Specialists

18 years young with a design heritage and track-record for producing work of exceptional creativity, we specialize in digital and e-commerce applications. Working with Magento, Shopify and WordPress platforms we strive to provide our clients with the most flexible, creative solutions possible. We work collaboratively with our clients to define requirements, conduct research, quickly prototype, validate ideas and iterate until we arrive at the right solution.

 
$10,000+
 
$100 - $149 / hr
 
50 - 249
 Founded
1998
Show all +
London, United Kingdom
headquarters

Reviews

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Web Development for Lighting Company

"I appreciated the quality of their designs and their ability to bring our vision of the website to life."

Quality: 
4.0
Schedule: 
4.0
Cost: 
3.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2013 - 2017
Project summary: 

Using Shopify, Un.titled designed and developed a custom e-commerce website. They also helped create the overall brand identity and brand name.

The Reviewer
 
UK
Jonathan Anderson
Design Director, Lumi
 
Verified
The Review
Feedback summary: 

The well-received website exemplifies the new brand identity. Beyond being technically savvy, the team's creativity and design skills made them a valuable partner. Un.titled's ability to produce on-time deliverables is a hallmark of their work.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the design director of a U.K. based lighting company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Un.titled?

We were bringing our first product to the market and needed to find an e-commerce solution with custom elements.

SOLUTION

What was the scope of their involvement?

Un.titled was involved with our project during the early stages. They created our brand identity and helped us with naming the company. They also developed the strategy for our Shopify website and then implemented it.

What is the team composition?

The team size varied throughout the engagement. We generally dealt with 2–3 key people at any given stage, including a project manager and a couple of developers.

How did you come to work with Un.titled?

I met their managing director around 10 years ago when I was working for another company. I’ve worked with them on various projects over the years.

How much have you invested with them?

We spent around £12,000 ($16,949 USD), including an initial design scope.

What is the status of this engagement?

We first started this engagement with Un.titled around five years ago. After a couple of months, the project was put on hold. It was picked up again at the start of 2016 and the site was completed after 2–3 months. There are no ongoing activities.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We had specific ideas about how we wanted our brand and site to be represented. Un.titled interpreted our vision extremely well and used their technical skills to achieve it.

How did Un.titled perform from a project management standpoint?

Un.titled strictly adhered to the deliverables and deadlines we determined at the start of the project. They delivered everything within the timeframe we needed.

What did you find most impressive about them?

I appreciated the quality of their designs and their ability to bring our vision of the website to life.

Are there any areas they could improve?

We had a few minor issues with the site, such as image cropping, which took a bit of time to fix.

Do you have any advice for future clients of theirs?

Go in with a relatively open mind about what they need. Un.titled has a strong design and technical base, so they can bring this aspect to the collaboration.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 3.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer