Unset

Please describe your company and your position there.

I am the chef & owner of a japanese restaurent with focus on the tradicional japanese foods with local portuguese ingredients.

For what projects/services did your company hire Unset, and what were your goals?

We open our business in the middle of the Covid pandemic and our goal was create a strong brand which will help us reach new customers by the beautiful and persuasive design and communication.

How did you select this vendor?

Armazém Criativo has a lot of well succeed projects in the town and my preference in work with them was because i identify myself with the way how they express themselves and expand a message/idea.

Describe the scope of their work in detail, including any steps and the final deliverables.

To start with, I was interviewed by several members of the team in order to try to understand the idea of ​​the project and what we wanted it to be. Based on what was discussed, various models and examples of identity, of different types and textures, were built, presented and discussed, which allowed us to quickly arrive at what we wanted.

How many people from the vendor's team worked with you, and what were their positions?

I had meetings with several team members, from the members responsible for the project, designers and R&D staff.

Can you share any outcomes from the project that demonstrate progress or success?

After 2 years since we opened the restaurant, we are sure that the image and identity created and developed were one of the most important pillars in building the brand and helped us a lot to grow and develop.

Describe their project management style, including communication tools and timeliness.

We had several meetings every week discussing what had been done so far, always adapting and correcting whatever was necessary. The project was delivered in the estimated time.

What did you find most impressive or unique about this company?

Research, understanding and adaptation to the client's needs were qualities that I highlighted throughout the time we worked together.

Are there any areas for improvement or something they could have done differently?

No bad notes during the times we worked together, I was very impressed and satisfied with the results.

Please describe your company and your position there.

Emitu is an innovative IoT Platform that enables you to build complex real-time solutions while reducing development time from weeks to hours. I am the Marketing Manager.

For what projects/services did your company hire Unset?

We hired them to create a new website.

How did you select this vendor?

They were selected based on a referral based on positive work with one of our connections.

Describe the project in detail and walk through the stages of the project.

Their team helped us not only with the content and creating a new image for us but also with our website was all built from scratch. Since content, illustrations even our video presentation was made by them.

How many resources from the vendor's team worked with you, and what were their positions?

My team worked directly with their UX/UI designers and a project manager.

Can you share any outcomes from the project that demonstrate progress or success?

One of the outcomes for example was the content that was more explicit in terms of the message that we wanted to deliver to the client.

How effective was the workflow between your team and theirs?

The communication was very effective not only through platforms where we could add our comments but also if something more urgent came up, we would schedule a quick video call.

What did you find most impressive or unique about this company?

Besides their excellent skills in terms of UX/UI and other designs, they are straightforward and honest with the client. They are an easygoing team to work with, and they always reply to you on time.

Are there any areas for improvement or something they could have done differently?

That we could remember, no.