This review was updated by Jim Moran (Founding Partner & CEO, CO OP) on August 20, 2020. The original star ratings were: Overall - 5, Quality - 4.5, Schedule - 4, Cost - 4.5, NPS - 5. New content is below:
Please describe your company and your position there.
CO OP is a national, full-service branding agency. We move brands from their origins to new destinations. We are based in NY and LA. I am the founder and CEO.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire United Virtualities, and what were your goals?
We have partnered with UV for the last 4 years on multiple project types and sizes of custom technology and web development solutions. Our clients have ranged from real estate and hospitality to corporate and pharma. We partnered with UV as we wanted an outstanding technology partner that we knew would deliver.
How did you select United Virtualities and what were the deciding factors?
We needed an outstanding technology team that could solve complex digital problems. They needed to be smart, current, reliable and solution oriented. Erik Laurenceu and his team provided those needs and more.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
The scope of work on the various projects included:
- Digital discovery
- Navigation / Information Architecture
- Usability Assessment
- Infrastructure / Platform / Technical
- UX, Development
- Launch the various sites.
How many people from the vendor's team worked with you, and what were their positions?
There was a team of UV people working on our accounts but we dealt mostly with a 2-3 person team who then managed the larger UV teams.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
While we are not at liberty to divulge the results per our client, we were overall very happy with the work produced by UV.
Describe their project management style, including communication tools and timelines.
Inclusive, quick, comprehensive
What did you find most impressive or unique about this company?
Erik L. is a rockstar. While the UV team is strong, Erik drives the ship and delivers.
Are there any areas for improvement or something they could have done differently?
Nothing at the moment