Your Offense and Defense Security Provider

We at UD are dedicated to supporting organizations around the world in planning, building, managing, and running successful security operations, IS  programs, meeting and maintaining compliance regulations and exceeding organizations abilities to run their businesses securely and confidently.   

UD team of talented and professional cybersecurity experts partner with enterprise-class organizations to provide a full package of Cyber Security engineering services and solutions including Experts, Security Assessments, Compliance audits, Product Advisory Services, Threat and Vulnerability Management, Incident Detection & Response, Network & Security architecture, implementation, and much more.

We don’t just do; we think, innovate, and create new security capabilities to combat tomorrow’s threats today.

 
$5,000+
 
$50 - $99 / hr
 
50 - 249
 Founded
2016
Show all +
New York, NY
headquarters
other locations
  • United States

Portfolio

Key clients: 

Small and Medium Businesses 

Information Security Vendors

Security Research Centers

MSSPs

Reviews

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Security Operations Center for Gaming Operator

"UnderDefense has been very loyal and a great group to work with."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2019 - Ongoing
Project summary: 

UnderDefense implemented a security operations center (SOC) for a casino and gaming operator. Deliverables included several use cases and the development of incident response and service management procedures.

The Reviewer
 
1,001-5,000 Employees
 
Malta
Matthew Sciberras
Director of Information Security, Betsson Group
 
Verified
The Review
Feedback summary: 

UnderDefense successfully launched the SOC within the specified timeline. The team draws from an exhaustive understanding of the InfoSec space to ensure practical and thorough policies. The firm is organized and personable, making for a hassle-free engagement.

BACKGROUND

Please describe your company and your position there.

I am the director of information security at Betsson Group. We offer casino, sportsbook and other games via gaming licenses in 11 countries in Europe and Central Asia.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UnderDefense?

We engaged UnderDefense to serve as the team in our security operations center (SOC). Their purpose is to monitor our production data in real time.

What were your goals for this project?

We had an aggressive timeline in that we wanted to launch very quickly. We needed a partner that could offer high value at a reasonable price and feature an extensive knowledge of the InfoSec space. 

SOLUTION

How did you select this vendor?

We received seven proposals in response to our request for tenders. We selected UnderDefense because they met most of our stated requirements.

Describe the project in detail.

We held several discovery meetings with UnderDefense so that they could understand how we operate. They have visited each of our locations to learn about nuanced scenarios and build relationships with staff. The UnderDefense team developed several use cases that we approved, and they managed to meet our specified launch date of April 1, 2019.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Within three months, UnderDefense defined a great number of use cases, and we have a plan to stage two use cases using Splunk Enterprise Security. UnderDefense built incident response and service management procedures from the ground up and conducted tabletop testing to ensure we are hitting all of our requirements.

How effective was the workflow between your team and theirs?

We communicate through Slack and Jira to keep track of all of our projects. We also have a Kanban board arranged to see what is progressing, paused or completed.

What did you find most impressive about this company?

They capably developed our SOC within the timeline. UnderDefense has been very loyal and a great group to work with.

Are there any areas for improvement?

No, everything has gone well to this point.

5.0
Overall Score I'm a happy customer.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They have always been available.
  • 5.0 Cost
    Value / within estimates
    UnderDefense is very cost effective.
  • 4.5 Quality
    Service & deliverables
    They understand how to manage security operation centers.
  • 5.0 NPS
    Willing to refer
    I would definitely recommend them.

Ethical Hacking for Infrastructure Penetration Testing

“UnderDefense delivered our project on a high-quality level.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Oct. 2018 - Dec. 2018
Project summary: 

UnderDefense provided professional infrastructure penetration testing. They assessed a software firm’s environment and detected vulnerabilities to monitor to keep the customer database secure.

The Reviewer
 
1,001-5,000 Employees
 
Kyiv, Ukraine
Aleksandr Maklakov
CIO , Kromtech
 
Verified
The Review
Feedback summary: 

UnderDefense performed a high-caliber investigation that yielded generative insight. They documented their useful findings in detail, clearly explained the takeaways, and even provided a free follow-up test. Transparent communication and quality service make them a reliable partner. 

BACKGROUND

Please describe your company and your position there.

I am a CIO of Kromtech. Our company provides international software and technology services on the global market.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UnderDefense?

Our business required infrastructure penetration testing.

What were your goals for this project?

We wanted to test our environment to see whether an attacker would be able to access our database of customer information.
 

SOLUTION

How did you select this vendor?

We chose them based on our previous experience working together. 

Describe the project in detail.

UnderDefense’s team of ethical hackers investigated our system for three weeks. They detected a chain of vulnerabilities we needed to monitor. In a report we received at the end of the project, they indicated the flaws classified by level of severity. They provided extensive explanations of the specific degrees of risk.  

As a bonus, UnderDefense provided a free remediation penetration test to check how we should cover all of the gaps. We plan to continue working together on a more in-depth analysis of our company. Going forward, we’ll conduct an internal penetration test similar to our previous experience with UnderDefense.

What was the team composition?

The team included three ethical hackers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We conducted this project to analyze our system for any loopholes a hacker may notice. UnderDefense's cybersecurity experts offered a professional view from which to tackle these problems. The penetration testing gave us valuable insights into the strong and weak points of our infrastructure.

How effective was the workflow between your team and theirs?

We are satisfied with the workflow between our companies. Since UnderDefense executed the project remotely, we communicated through calls and emails. The team kept us informed about the investigation’s progress and sent us their findings from each level of the security checks.

What did you find most impressive about this company?

We appreciate the clear communication our companies have established. UnderDefense delivered our project at a high-quality level.

Are there any areas for improvement?

We want to continue our collaboration in the near future.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Penetration Testing for IT Services Firm

"They are a very professional team and company."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Dec. 2018 - Dec. 2019
Project summary: 

To identify potential data leaks for an IT services firm, UnderDefense conducted penetration testing and password decryption testing. Once found, they provided security support to protect data further.

The Reviewer
 
11-50 Employees
 
London, UK
Security Expert, IT Services Firm
 
Verified
The Review
Feedback summary: 

UnderDefense not only reported the presence of possible data leaks, but they also helped to repair security measures to keep it secure. The team is responsive and honest, making them a valuable partner.

BACKGROUND

Please describe your company and your position there.

I am a security expert at an IT services firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UnderDefense?

UnderDefense coordinated penetration testing and provided security support for our website to identify and solve potential data leaks.

What were your goals for this project?

We relied on UnderDefense to review the state of our safety measures and to check the strength of our passwords by simulating an attack.

SOLUTION

How did you select this vendor?

UnderDefense’s security specialists identified our potential data leak following an internet misconfiguration. The contacted us and informed us of their findings according to a responsible disclosure model.

Describe the project in detail.

UnderDefense identified and solved our potential data leaks. Afterward, we requested password decryption testing to simulate further outside attacks and measure the time necessary to access our data. We wanted to determine our risks and assess the potential damage we could face.

What was the team composition?

We worked with two security analysts.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

UnderDefense supported us in our efforts to secure our website and ensure that we have data stored in accordance with all regulations.

How effective was the workflow between your team and theirs?

UnderDefense’s team is communicative and highly responsive.

What did you find most impressive about this company?

They proved to be professional and trustworthy.

Are there any areas for improvement?

No, they did not underperform in any way.

5.0
Overall Score They are a very professional team and company.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Cybersecurity Assessment for Software Company

"Their team completed an excellent evaluation of our assets and provided valuable advice."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Aug. - Oct. 2018
Project summary: 

UnderDefense performed a full cybersecurity audit to ensure ISO 27001 compliance. The audit examined incident response, antivirus controls, and vulnerability management. 

The Reviewer
 
201-500 Employees
 
Scotch Plains, New Jersey
Pavlo Umanets
Director of Operations, CoreValue Services LLC
 
Verified
The Review
Feedback summary: 

The thorough, detailed audit prepared the company to eliminate vulnerabilities and seek ISO 27001 status. UnderDefence communicated clearly, made highly valuable suggestions, and delivered excellent results. Their deep cybersecurity knowledge enabled them to craft an individualized success plan. 

BACKGROUND

Please describe your company and your position there.

I'm the director of operations at CoreValue, which has over 350 employees. Based in the U.S. with development centers in Ukraine, we build software for enterprises in the U.S. and Western Europe. We also provide traditional cloud-based CRM implementation, and build mobile applications for the pharmatech, healthcare, and finance industries.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UnderDefense?

We're planning to gain ISO 27001 status, so we needed an assessment from a reliable cybersecurity and ISO compliance partner. 

What were your goals for this project?

We wanted to complete an assessment, identify current gaps, plan a road map, and implement compliance practices in preparation for our ISO 27001 internal audit.

SOLUTION

How did you select this vendor?

A close friend gave me a referral. We'd heard that UnderDefense is a highly qualified, trusted cybersecurity company.

Describe the project in detail.

UnderDefense helped us establish the Information Security Management System and fulfill its requirements. The team prepared a comprehensive roadmap to rapidly eliminate nonconformities. They also offered detailed recommendations to achieve adherence.  

These controls included, but were not limited to, incident response, antivirus controls, vulnerability management, security awareness, asset management, password controls, and remote work controls.

What was the team composition?

They provided two security auditors.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

UnderDefense provided a detailed ISO 27001 roadmap and described how to bolster our security posture. Their team completed an excellent evaluation of our assets and provided valuable advice for improving our security area.

How effective was the workflow between your team and theirs?

Throughout the setup, execution, and feedback phases, UnderDefense kept everyone in touch. This prevented miscommunication, confusion, and frustration.

What did you find most impressive about this company?

Through their strong technical expertise, along with the latest and best cybersecurity knowledge, they built a unique solution tailored to our needs.

Are there any areas for improvement?

No, everything was great.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Security Monitoring and Prevention for Product Retailer

"Working with UnderDefense is an educational experience."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Sept. 2018- Ongoing
Project summary: 

UnderDefense provides cybersecurity monitoring and performs preventative measures when they detect issues. They also dedicate their skills to solve infrastructure breaches.

The Reviewer
 
1-10 Employees
 
San Francisco
CTO, Product Retailer
 
Verified
The Review
Feedback summary: 

The security support provided by UnderDefense has led to identifying and solving potential data leakage threats. Their assistance has resulted in an informed, strengthened sense of security in protecting infrastructure. They are flexible and give guidance within this ongoing project.

BACKGROUND

Please describe your company and your position there.

I’m the CTO of a company offering behavioral technologies for parents’ challenges with their children. Our products instill structure and routine to provide children with organizational skills.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UnderDefense?

We needed an audit on parts of our infrastructure, as well as security monitoring and prevention. We wanted to be educated about these security skills while the UnderDefense team implemented them.

What were your goals for this project?

We wanted to ensure that there was no data leakage in our infrastructure.

SOLUTION

How did you select this vendor?

UnderDefense approached us after they did research and provided a responsible disclosure on our vulnerabilities. 

Describe the project in detail.

We began the project with multiple meetings. The first was for UnderDefense to introduce their research and solutions. They also presented a framework for navigating issues. Within this first meeting, they identified a potential security issue. The second time we met was to confirm the plan and consider suggestions. They continue to improve and maintain our security.

What was the team composition?

We primarily worked with the founder and security consultant they provided.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After identifying the potential threat, UnderDefense successfully mitigated the issue. They provide ongoing security maintenance.

How effective was the workflow between your team and theirs?

They are great communicators; they have a clear, concise, effective style of interacting. Though we were working in different time zones, they managed to work with our schedule. We’ve been delighted with their service.

What did you find most impressive about this company?

Working with UnderDefense is an educational experience. They taught us the technical aspects and the processes related to cybersecurity.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Security Solutions Dev for Telecommunications Company

"UnderDefense knew exactly what to focus on in order to produce outcomes that were beneficial for our company."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Aug. - Sept. 2018
Project summary: 

UnderDefense developed an insider threat and fraud detection software solution.

The Reviewer
 
1,001-5,000 Employees
 
Kiev, Ukraine
Senior Information Security Officer, Telecommunications Company
 
Verified
The Review
Feedback summary: 

Receptive and attuned to the project's unique challenges and end states, UnderDefense quickly delivered a targeted, customized solution for ongoing data protection. The team fostered a collaborative environment through in-depth engagement and detailed explanations of cybersecurity operations.

BACKGROUND

Please describe your company and your position there.

I am the head of the information security department at a telecommunication company. A leader in B2B and B2C services, our company is the largest telecommunication organization in the country. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UnderDefense?

We hired UnderDefense to help us indentify insider threat and fraud.

What were your goals for this project?

Our goals were to establish maximum protection of our assets’ sensitive data and gain a better picture of the security and operational activity within our infrastructure.  

SOLUTION

How did you select this vendor?

We had been searching for the right security solutions and subsequent high-quality maintenance for awhile when a sales representative we worked with recommended UnderDefense. They were a knowledgeable, experienced cybersecurity provider with the right background in various security tools and systems. 

Describe the project in detail.

Both teams—ours and UnderDefense’s—first determined all the requirements necessary to complete the project quickly. In addition to explaining the behavior of our assets, they also created an anomaly detection model for future identification and response processes. 

What was the team composition?

Their team consisted of one security engineer and one lead security analyst. 

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our understanding of operational activity has increased dramatically.

How effective was the workflow between your team and theirs?

With their open and straightforward approach during the early stages, UnderDefense knew exactly what to focus on in order to produce outcomes that were beneficial for our company now and in the long term.

What did you find most impressive about this company?

UnderDefense impressed us with their honesty and transparency. Moreover, they didn't just rush to provide us with generic security services; they learned about our challenges and goals in order to better understand where they could best protect and support us. Their expertise met our expectations and addressed our issues entirely.  

Are there any areas for improvement?

There are absolutely no areas for improvement. This has been one of our greatest experiences working with a service provider. 

5.0
Overall Score They are one of the top boutique cybersecurity firms.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We successfully met all timelines and goals.
  • 5.0 Cost
    Value / within estimates
    They offer affordable pricing.
  • 5.0 Quality
    Service & deliverables
    We are satisfied with the team's professionalism.
  • 5.0 NPS
    Willing to refer
    We fully recommend this team of experts.

Ethical Hacking & Security Consulting for Development Firm

“UnderDefense ensured smooth communication and flexibility as well as a high level of responsiveness.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Aug. - Aug. 2018
Project summary: 

After executing a penetration test for a new project infrastructure, UnderDefense provided a detailed assessment with a set of recommendations to enhance security measures.

The Reviewer
 
11-50 Employees
 
Lviv, Ukraine
Serhiy Kozlov
CEO, Romexsoft
 
Verified
The Review
Feedback summary: 

Internal stakeholders lauded UnderDefense for their extensive report. Customers can expect a seamless experience thanks to the team’s clear communication, professionalism, attention to detail.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of Romexsoft.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UnderDefense?

We approached them to provide ethical hacking services and security consulting.

What were your goals for this project?

We’ve just migrated one of our ongoing projects to a new infrastructure and wanted to test its security.

SOLUTION

How did you select this vendor?

The company was referred to us.

Describe the project in detail.

UnderDefence performed a penetration test for the project infrastructure. After the project was completed, we received a detailed report that reflected the results of the vulnerability assessment. This included recommendations on how to increase our level of infrastructure security.

What was the team composition?

We worked with one cybersecurity specialist and a project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

UnderDefence has provided us with a detailed roadmap on the changes needed to increase the security level of our project’s infrastructure.

How effective was the workflow between your team and theirs?

Throughout the entire project (e.g., setup, execution, and feedback phases), UnderDefense ensured smooth communication and flexibility as well as a high level of responsiveness.

What did you find most impressive about this company?

In addition to their exceptional professional knowledge, I appreciated how comprehensive their report was on the security assessment.

Are there any areas for improvement?

No, we didn't experience any significant problems.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Application Penetration Testing and Security Assessment

"We found UnderDefense to be a mature and passionate company."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2018 - Aug. 2018
Project summary: 

UnderDefense conducted penetration testing and other security assessments to unearth vulnerabilities and high-risk concerns in a new product. Following the audit, they offered steps for preventative measures.

The Reviewer
 
11-50 Employees
 
Lviv, Ukraine
Taras Voytovych
CEO, Teamvoy
 
Verified
The Review
Feedback summary: 

The review and ensuing feedback exceeded expectations and yielded worthwhile feedback and recommendations for enhanced security. The UnderDefense team leans on extensive industry knowledge and valuable insight to provide timely solutions. The positive effects of their work cannot be overstated.

BACKGROUND

Please describe your company and your position there.

I am the CEO at Teamvoy, a software consulting and engineering firm in Ukraine.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UnderDefense?

We hired UnderDefense to perform a black-box security assessment of a new product we planned to release that would serve as a more efficient way for people to access their finances. We tasked them with finding vulnerabilities and conducting penetration testing.

What were your goals for this project?

Prior to our product’s launch, we needed to discover critical and high-risk issues that could potentially compromise our application or produce an unauthorized financial transaction.

SOLUTION

How did you select this vendor?

One of our trusted partners recommended UnderDefense as an experienced team of ethical hackers. We just recently started to perform penetration tests and security audits internally, but we decided to request UnderDefense as a third-party assessor to conduct it for this product.

Describe the project in detail.

UnderDefense examined our application's infrastructure and performed automated checks using the appropriate tools to discover the architecture and relation between applications. They mainly focused on analyzing the web application as a core part. UnderDefense accelerated the assessment process using their rich background knowledge and dynamic code analysis. Afterward, they provided a series of recommendations for steps to take to protect ourselves.

What was the team composition?

Two senior security penetration testers were assigned to our project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Following this security audit, we are better equipped to avoid data breaches, improve IT and security processes, and continue following security best practices.

How effective was the workflow between your team and theirs?

The UnderDefense team featured excellent communication skills. We always received a timely answer if we were facing some concerns or uncertainties. They worked well with our team in all facets.

What did you find most impressive about this company?

We found UnderDefense to be a mature and passionate company. We believe and hope they’ll be around to protect more crypto marketplaces and defend them against rising threats.

Are there any areas for improvement?

No, their work exceeded our expectations.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Cybersecurity Testing for Cryptocurrency Company

"Their technical abilities and the scope of their work was excellent."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
July- Aug. 2018
Project summary: 

UnderDefense performed a series of cybersecurity tests to display vulnerabilities in the product before the launch. They provided a detailed report to help strengthen the weak areas discovered during the tests.

The Reviewer
 
11-50 Employees
 
Hong Kong
CEO, Cryptocurrency Company
 
Verified
The Review
Feedback summary: 

The cybersecurity tests UnderDefense permitted the company to view their product’s weaknesses and find solutions before the launch. They displayed strong technical capabilities and a clear understanding of the scope of the work.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of an Asia-based cryptocurrency company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UnderDefense?

We needed multiple cybersecurity penetration tests for our product.

What were your goals for this project?

We wanted to ensure that our product met a high security standard so we hired the team to conduct a number of penetration tests. We needed this in order to receive a detailed report that we could use to improve our product and services before the launch.

SOLUTION

How did you select this vendor?

They were recommended to us.

Describe the project in detail.

Initially, we discussed the scope and defined what areas required testing. Then, we tasked the team with using multiple methods to break the security of critical aspects of our product. They performed this task quickly and this showed us the vulnerabilities we needed to improve upon.

What was the team composition?

The team was small and consisted of three people, at most.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We immediately began to fix the vulnerabilities they exposed, which improved our coverage for future tests.

How effective was the workflow between your team and theirs?

They were very effective and worked directly with our tech team.

What did you find most impressive about this company?

Their technical abilities and the scope of their work was excellent.

Are there any areas for improvement?

In the future, there could be more documented planning surrounding the scope.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Cybersecurity Policies for Software Company

“They were great communicators and assiduous workers who strived to deliver perfect results.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. - May 2018
Project summary: 

UnderDefense developed a robust incident response plan and process playbooks for the AWS environment. They also trained an internal team on their use.

The Reviewer
 
201-500 Employees
 
Ukraine
Mykola Zaika
Head of IT, Symphony Solutions
 
Verified
The Review
Feedback summary: 

The IR plan and playbooks fortified cybersecurity and boosted staff confidence. UnderDefense’s solid communication and meticulous approach fostered a positive engagement.

BACKGROUND

Please describe your company and your position there.

I am the head of IT for a company that provides software engineering, IT, and consultancy services. We have offices in four different countries, with over 500 employees globally.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UnderDefense?

We hired them to help us with incident analysis, detection, and response. We needed to build an incident response (IR) plan.

What were your goals for this project?

wanted to be ready to fight cyberattacks and detect anomalies in the Amazon b Services environment.

SOLUTION

How did you select this vendor?

received a referral from a close friend.

Describe the project in detail.

UnderDefense guided us through the first steps of risk management. Initially, we collected logs from our Amazon account. Then, their analysts helped us build an IR plan and process policies playbooks. Using common exercises, we could analyze an entire activity, conduct forensics, and analyze logs.

What was the team composition?

We worked with two IR analysts.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We had a fruitful collaboration. Thanks to UnderDefense, the people in our company are more aware of the cyberthreats and risks. We are now ready to investigate and respond to cybersecurity incidents.

How effective was the workflow between your team and theirs?

UnderDefense’s engineers communicated effectively with our employees and did a great job of training them. They provided excellent support.

What did you find most impressive about this company?

They were great communicators and assiduous workers who strived to deliver perfect results.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer