What was the scope of their involvement?
They took us from a shared-server platform to a private AWS infrastructure. They created a roadmap for us, so we knew where our data resided, how it was accessed, and how it was treated and protected. Everything needed to be addressed and put into the roadmap, and we had a very short time to get this done.
One of the invaluable consulting services UnderDefense gave us was walking us through the different areas where we needed security. I had done some research, then they drew us a picture of how we’d access the data, encryption, vulnerabilities, and solution.
What is the team composition?
We worked with 5–6 people from their team.
How did you come to work with UnderDefense?
I went through all the vendors listed on Clutch and got quotes, then Victoria (Cybersecurity Strategic Partnerships & Business Development, UnderDefense) called us that very night to say she would take our project to her CEO. Within three hours, I was contacted by someone who said they could help us. I explained the timeline and highlighted the fact that we couldn’t change it even though it was extremely tight.
Nazar (CEO, UnderDefense) called us the next night. He had a consultative approach and took time to educate us before we picked them. I’m based outside Philadelphia, and he took the time to come to our location, going above and beyond to help our decision. It was comforting, as we were in trouble with our cybersecurity.
How much have you invested with them?
For the first phase, we’re now at $25,000. Going forward, they’re going to reperform penetration vulnerability testing every 4–6 weeks over the next year. There will be a monthly spend of $10,000–$20,000 for the foreseeable future.
What is the status of this engagement?
We started working with UnderDefense in March 2019, and our collaboration is ongoing. Within three weeks, they had the platform up and running.