Simplifying ERP
Uncanny Consulting Service LLP has a knack to create bespoke ERP, Web, and mobile applications for their customers and providing them with utmost satisfaction. We as a focused team, are dedicated to giving the best customer experience by providing high-quality affordable solutions. Clients can experience agility, adaptability, dedication, and diligence every time we work with them. We believe in a long-term relationship and that’s why you can see our high customer retention ratio worldwide.
We have core expertise in OpenERP/ODOO & ERP Implementation, Web Development (Open Source, eCommerce), and Mobility solutions. Our goal is to provide a range of easy to use business applications that form a complete suite of tools to cope with any business needs and also to provide software that is intuitive, full-featured, tightly integrated, effortless to upgrade, all while running smoothly for every business, every user.
We have hands-on experience in Odoo implementation, customisation, migration, training, integration using APIs, consulting, support.
We have a strong experienced team, with having specialisation in world-class enterprise solutions leveraging the best and cutting-edge technologies. We serve many of our clients with our ERP software for MSME segments around the globe. We have clients based in India, USA, Canada, UK, Middle East & Europe.
We are committed to giving the best customer experience by providing high-quality affordable solutions.
headquarters
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502 - 503, Vihav Trade Centre, Near Waves,Club 30 mt Bhayli canal ring road, BhayliVadodara, 391410India
Focus
Recommended Providers
Portfolio
A Store Kuwait
Project Overview
A store is one of the leading mobile accessories and smart gadget online platforms based in Kuwait. While they were flourishing in their field, still they wanted to add better and improved features to their website. To their request, we worked on making some necessary changes and integration that would improve the website experience for their customers.
Plan of Action
Our highly-qualified professionals decided to implement promotional and coupon codes for encouraging their potential customers. We also added the live chat feature in order to provide customers with real-time information. This new addition directly led to an increase in the number of sales.
Technology Used
Odoo
CRM
eCommerce
Inventory Management
Attributes
Improved Features
Our team has ensured that the shopping experience elevates to a higher level by implementing an easy search system. With this, it became easier for customers to find the products by just selecting the features of that particular product.
New Integrations
Our developers integrated payment methods for customers to pay online easily. Once the payment was done, it would redirect the customers to a Thank-you Page on the website.
Latest Additions
We also introduced new rules for calculating the delivery costs based on its weight and other important factors.
Focal Point of the Project
The user experience of the website has improved a lot, which in turn is attracting more customers. The easy search system has made it simple for customers to pick the product they are looking for. With new payment integrations, it has become easier to pay for a product and check out in less time.
Markaa
Project Overview
Markaa is a Kuwait-based eCommerce store that is into fragrances, cosmetics, and other related accessories. They have several loyal customers who love to shop on their respective websites. The client wanted to make their backend functions smoother and better, thus they got in touch with us. We also provided them with a Magento eCommerce solution for a faster and more responsive website.
Plan of Action
Our team of professionals implemented various features like Gift wraps, FAQs, Feefo Ratings, Custom Fields, and product tabs for searching specific products. With this, it became easier for customers to find the product they are looking for. The bounce rate also decreased when customers found their products easily without any hassle.
Technology Used
Odoo
WordPress
Ecommerce
Inventory Management
Attributes
Effortless Management
After implementing Oddo, the process of managing stocks, drop-shipping, and procurement became quite easy. Besides this, now it has also become easier to handle customers on a single dashboard.
Magento Powered Site
Our team provided Magento-based solutions along with Odoo to the website for providing better and smoother backend functions.
Improved Performance
With the implementation of Magento and Odoo on the website, its performance became better than before and attracted a lot of customers.
Focal Point of the Project
With several new implementations to the website, it undoubtedly became a lot better. The backend function is now working well after implementing Magento and Odoo to it. Apart from that, the management process has also improved and is easier to work with.
Pro Moto Billet
Project Overview
A leading automotive manufacturer based in Canada was looking forward to improving its management process. The company was doing really well when it came to producing automobile parts. But, there was a big blunder going on in their inventory and manufacturing area. The client wanted us to sort their WooCommerce-related issues to attract new customers and cater to them well.
Plan of Action
Our team of experts worked on revamping the website and upgrading their Odoo platform to the latest version. We made sure that all their issues are resolved in time with utmost precision. We implemented advanced inventory management for WooCommerce with the help of Odoo. With the upgrading of their Odoo website, their management process became quite simple and easy to use.
Technology Used
Odoo
CRM
Python
Payment Gateway
Inventory Management
Attributes
Switching from Odoo 10 to Odoo 14
Our team of Odoo developers updated their website from Odoo 10 to Odoo 14. With this update, managing inventory and manufacturing details became easier.
Ease of handling eCommerce business
For solving their WooCommerce-related issues, we ensured to implement Odoo WooCommerce connectors. These integrations helped in achieving efficient product synchronization, effective order management, and well-organized accounting solutions.
Enhanced Performance
We enabled barcode scanning, to ensure better website performance and operations relating to the barcode.
Effortless Management
To manage the system easily, we implemented CRM, helpdesk, inventory, sales, and accounting modules on the website.
Focal Point of the Project
The website is now attracting a handful of customers and is also quite easy to use. With the implementation of the Odoo WooCommerce connector, there was great efficiency in order management, accounting, and product synchronization. Finding things on the website became easier with the help of fitments.
Audinc
Project Overview
Audinc is an online store that deals in making customized hearing protection for several uses like music, industrial, communication, etc. Their online store is a well-known one and has a large customer base. But at a point in time, they were struggling a lot to manage their business efficiently. The client expected us to merge all their programs and systems at one specific place.
Plan of Action
Our experienced professionals started merging all their platforms into one. In order to manage leads, we implemented a CRM module. With this, the sales representatives have the ability to add and track all their potential clients. We also happen to develop a customized dashboard for creating reports based on their needs for smooth management of their entire system.
Technology Used
Odoo
Ecommerce
WordPress
CRM
Inventory Management
Attributes
Seamless Modules
We came up with a seamless module meant for creating a specific quote for their product. It also helped them send this quote on an online platform for customer satisfaction.
Flawless Delivery
For ensuring better delivery, we added shipping integration in collaboration with Send cloud. We did this to ensure timely delivery of goods to their customers.
Proper Customization
We worked on making a custom dashboard for generating reports that were based on their needs and helped them manage their system properly.
Focal Point of the Project
The website has now become quite easier to use as all of its programs and systems are merged together. With this merger, it has become quite easier to maintain all various platforms without any hassle. Most importantly, the delivery of goods started to be on time, and they happen to attract more customers eventually.
Hortanzia
Project Overview
Hortanzia is a horticulture company based in Tanzania. They were looking forward to having support for the support and customization of their website. As per their need, we worked on implementing a CRM, sales, purchase, and inventory module.
Plan of Action
Our team of professionals decided to develop some customized reports for their tax invoices, annual budgets, and other detailed accounting reports. We opted for Odoo for examining their previous purchases, tracked their demands, etc.
Technology Used
CRM
Odoo
Ecommerce
Inventory Management
Attributes
Enhanced Features
Our team has ensured that the shopping experience elevates to a higher level by implementing Odoo. We added several Odoo modules of sales, CRM, purchase, and accounting for easy working.
Latest Additions
Our developers gave training to all their new users for using Odoo modules with their integrated systems.
Provides Support
We provided the much-needed support by customizing and hosting the website and the client. This improved the functioning of their website.
Focal Point of the Project
The user experience of the website has improved a lot, which in turn is attracting more customers. The implementation of Odoo modules has made the working of websites quite easier and more functional too.
ERP Implementation
ERP Implementation
Reviews
the project
Odoo Customizaion for Automotive Parts Manufacturer
"They work long hours when we have a time crunch and really need a new feature, to help us improve our company."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I manage I.T. and software development for a medium size manufacturing company.
For what projects/services did your company hire Uncanny Consulting Services LLP, and what were your goals?
Uncanny Consulting builds and improves our ERP system's features. Mainly they create customization's that help improve our processes and how our users interact with the system.
How did you select this vendor and what were the deciding factors?
We found them through Upwork.com and they already had good reviews and charged a fair rate. We sent them some test projects, and we were pleased with the rapid response and quality of code.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
The scope changes over time depending on the project. We have had them implement many different types of projects, covering sales, manufacturing, and inventory control. I provide them requirements, they ask any questions to ensure they understand my requirements and then normally provide me a functional test within a day or two.
Any bugs or misunderstandings are then quickly round and removed after our testing.
How many people from the vendor's team worked with you, and what were their positions?
We work directly with one person, our assigned project manager.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We submit small projects continually, and they have all been achieved and their rapid turn around on the small projects helped us upgrade our system to a 4 years newer version.
Describe their project management style, including communication tools and timeliness.
I provide them written requirements and they provide me results within the next few days. We have not needed any project management, as we maintain that ourselves. They do commit their code to our git repository with comments, which helps maintain our code base properly.
What did you find most impressive or unique about this company?
They work long hours when we have a time crunch and really need a new feature, to help us improve our company. They have even helped during times of emergency, which was helpful to our sanity.
Are there any areas for improvement or something they could have done differently?
Not currently.
the project
Odoo Customisation & Support for Horticulture Company
"Their ability to provide personalized attention even to relatively mundane tasks is impressive."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the Managing Director of an export facing horticulture company based in Tanzania
For what projects/services did your company hire Uncanny Consulting Services LLP?
We had recently launched the Odoo ERP in our organisation and were struggling to get the right level of support for the customisation and hosting that we needed
How did you select this vendor and what were the deciding factors?
We searched on Upwork and shortlisted Uncanny from a number of applicants
Describe the project in detail and walk through the stages of the project.
Initially it required a review of the current set-up followed by a series of customisations of both reports and company documentation (invoices etc.) The second phase was to recommend a more appropriate hosting service for the ERP moving forward.
How many resources from the vendor's team worked with you, and what were their positions?
We worked directly with the two key members of the Uncanny team
Can you share any outcomes from the project that demonstrate progress or success?
We now have a clear path forward in-terms of the hosting services which will move to AWS at the expiry of our current contract. Ina addition we have our company documentation templates in place and working as required
How effective was the workflow between your team and theirs?
It was very easy to communicate both aurally through Googlemeet and also via email.
What did you find most impressive or unique about this company?
Their ability to provide personalized attention even to relatively mundane tasks is impressive
Are there any areas for improvement or something they could have done differently?
Not that immediately comes to mind - we are very happy with the work they have done
the project
IT/Cloud Consulting for Custom Hearing Protection Company
"Every aspect of production has improved with their system."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the owner of Audinc. We make customized hearing protection for any type of use — industrial, music, communication, and so on. We do all of our manufacturing by 3D printing. We are located in the Netherlands and currently provide services to Belgium and Germany as well.
What challenge were you trying to address with Uncanny Consulting Services LLP?
We had a lot of different systems and programs — invoicing, shipment, production, and printing. None of them were connected to each other, so we were doing double or triple work. As we grew, it became way too much. We wanted a program that combined all those systems.
It was hard because we’re a very niche market, and our software and products aren’t very common, so it was a big challenge.
What was the scope of their involvement?
We knew which open-source ERP system we wanted to implement, so I came to Uncanny Consulting Services LLP (Uncanny) with that intent. They developed everything from scratch and provided all of the software customization, so there was a lot of work.
Since I’m not a developer, I just explained the work overview; I created a work document to present the company, our production process, and the services for our clients. I put a lot of screens from the programs and all the different kinds of steps. They gave us advice and created the project from there. We arranged a time schedule, moving on from one task to another, and so forth.
What is the team composition?
I work directly with the owner, but there have multiple developers.
How did you come to work with Uncanny Consulting Services LLP?
I found them on Upwork. When we published the new job, a lot of people reacted — more than 20 in 30 minutes— so we had some conversations with companies and software providers. We had tried small companies in the past, but we already knew that they weren’t interested in results; they just wanted to do cash fast enough. When we came to Uncanny, everything went faster from that point on.
How much have you invested with them?
We have been continuously spending around $26,000–$27,000 a month for 15–16 months.
What is the status of this engagement?
We began working with them in February 2020. The project is finished but the partnership is ongoing since there are still small things that need to be done or updated.
What evidence can you share that demonstrates the impact of the engagement?
Every aspect of production has improved with their system. Feedback has been positive because everything is now combined, so customers can see their orders. Thus, there have been fewer calls because people know when their order will arrive and in which production step it is. It brings less pressure and more clarity to both customers and production engineers.
How did Uncanny Consulting Services LLP perform from a project management standpoint?
All the work has been remote because they’re from India. We use Trello to track the progress of the project; I can see which step is in process, which one I need to check, and which hasn’t started. Everything is clear and updated.
We mostly communicate through Skype; they show us what they’ve done and we review it together.
What did you find most impressive about them?
If I need to compare them with the best developers, I’d say it’s that they write very clean code. They’re very professional; they know what they’re doing. The owner is very responsive; I normally call him. Also, transparency has been very important, especially since this company is so far away from us.
Are there any areas they could improve?
In the beginning, there were a few times where I asked them to do something over the weekend. Now, if I think about it, I understand that they didn’t want to work on Saturdays and Sundays, but they had said they would do it, so I was expecting jobs to be done by Monday. This happened a few times, so they should be clear about it to customers because we expect certain things to be done even if it’s the weekend.
Do you have any advice for potential customers?
They’re the best option for me, so I would be positive about it and say they’re 100% a good option.
the project
Odoo Development for Equipment Provider
"We admire their willingness to serve customers like us."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
We are an industrial b2b seller of a variety of equipment. I am VP of operations.
For what projects/services did your company hire Uncanny Consulting Services LLP?
We hired Uncanny to help integrate Odoo into our warehouse for better workflows.
How did you select this vendor and what were the deciding factors?
There professionalism and knowledge of ODOO and speed of response to our needs was unmatched.
Describe the project in detail and walk through the stages of the project.
We had a initial meeting to go over requirements. They pointed out ideas to improve our plans beyond what we initially thought. From there they did development work and we met additional times as needed.
How many resources from the vendor's team worked with you, and what were their positions?
I worked with Ankit and he brought in appropriate team members when they were needed.
Can you share any outcomes from the project that demonstrate progress or success?
We are fulfilling orders more efficiently than we were prior to implementation.
How effective was the workflow between your team and theirs?
Great workflow! Things were clear and costs were communicated up front.
What did you find most impressive or unique about this company?
We admire their willingness to serve customers like us.
Are there any areas for improvement or something they could have done differently?
Not that I can think ok.
The Uncanny Consulting Services team has such a quick turnaround time that there wasn't much need for project management. The company only needs to send the team the written requirements and they'll deliver exactly what is needed within a few days.