What was the scope of their involvement?
After the previous firm failed to deliver, I needed Umbrella to finish the remainder of the project in a timely and affordable fashion with higher quality. They ended up fixing numerous issues the prior team left.
Initially, Umbrella did some enhancements and changes to the core business model behind the app—the way we were going to turn a profit. Through that, though, they found security issues. The old team had left the app insecure and vulnerable to hacking, and a user had actually taken advantage of that and credited their wallet with in-app purchases. Umbrella also found some other minor bugs and issues they were able to fix.
We’ve now started moving the app to the live servers on the Android and App Store, and Umbrella’s implemented the same changes to our web platform. The old platform would upload videos multiple times or play them in landscape instead of portrait, and Umbrella fixed that.
In the app, users vote on videos, and Umbrella set a tracker to see the number of users before a competition went live. This allowed us to better achieve our business goals and was one of the main changes. We’re currently working on additional features to enhance user engagement (like a comments section), and we’ll roll them out soon.
What is the team composition?
The team manager is my main point of contact. He relays all my information to his team.
How did you come to work with Umbrella Web?
I met someone who had used Umbrella to develop her entire app, and I was blown away by the quality, price, and timeline she mentioned. I then found them on Upwork. I was considering other companies, but I was happy with what Umbrella offered and went with them.
How much have you invested in them?
I’ve spent between $25,000–$30,000.
What is the status of this engagement?
We worked from October 2017–February 2018.