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Software & Enterprise Solutions

4.9
6 reviews

Ultimate Systems builds reliable custom-made backend systems, web & mobile applications that help companies around the world better their business.

The company offers assistance at all stages of the project, making sure that the final product is of the highest quality. Its experienced team consists of specialists in software design, development, testing, deployment and support. 

 

What makes us stand out above the rest?

Working with Ultimate Systems:

  • 3+ years of software development experience
  • Time and materials contract
  • Accurate time logs for the work done
  • Constant contact with the team over video 
  • Agile software development
  • NDA on request
  • Direct access to development environment and codebase
  • Collaboration in different time zones
  • English speaking team

Industries we focus on:

  • Business technology
  • Automotive technology
  • Transportation technology
  • Manufacturing technology

Web applications tech stack:

  • Python
  • Django
  • JavaScript
  • AngularJS
  • React
  • Node.js
  • HTML+CSS
READ MORE...
 
$25,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2015
Show all +
Kraków, Poland
headquarters
  • Tadeusza Romanowicza 5/96
    Kraków 30-702
    Poland
    +48792237315

Portfolio

Website Philharmonic in Cracow Image

Website Philharmonic in Cracow

We been responsibility for new website for Philharmonic in Cracow. Desing & development. Website has sales ticket online and connect with payment operator.

Mobile app - Design & Development Pipeline Image

Mobile app - Design & Development Pipeline

Application that could be used by sales representatives of the company. We have responded to this challenge and created a system that facilitates work and allows for controlling requests from customers. Thanks to our solution, it is possible to generate offers of vehicles with current commission calculation. The offers are linked with the car stock. What is important, the system can also be used by service technicians, as they

…
have access to the history of serviced vehicles and current valuation of the works.
Read more...
Mobile App - Loyalty program Image

Mobile App - Loyalty program

Customer: Roofs Regamet is one of the leading manufacturers of roof metal cladding and trapezoidal sheets in Poland. The company was established in 1991 in Mielec and since then it has been successively developing. In 1995 the company started the production of trapezoidal sheets and in 2003 production roof metal cladding. Since 2005, the company has been receiving the Business Gazelle statuette for several

…
years, which is awarded to the most dynamically developing company. In 2009, Dachy Regamet took the third place in the Forbes Diamonds ranking. In addition, the company received distinctions of the Building Leader of Podkarpacie Region and the Trustworthy Company.

Challange: From the very beginning of the work on the program assumptions, simplicity of use and intuitiveness ware the main objective. The program was supposed to be friendly to people over 40 years of age who do not operate new technologies on a daily basis. Fast and easy user registration was another priority. Moreover, an important element of the task was to integrate the program with Comarch Optima sales program. Thanks to the combination of programs, points collected by the roofers will be added automatically immediately after the sale.

Objective: The main objective of creating a loyalty system was the unmanned automation of purchase and sales processes between the roofer and Regamet. Thanks to the program, roofers have access to the system and can check the status of points and convert them into rewards. The system is additionally linked to the invoicing program, so that after each purchase the user points are updated.

Read more...
Mobile App - Kamaz Image

Mobile App - Kamaz

Customer: Kamaz is a worldwide distributor of construction vehicles. The brand has a long history because the first vehicle was produced in 1976. Production takes place in 9 factories located also outside Russia, and the minority shareholder of the company is Mercedes. Kamaz Polska is responsible for sales and distribution of the vehicles in Poland.

Challenge: The biggest challenge

…
was to combine many processes taking place in the Polish branch. First of all, it is selling, stock and vehicles service. It was necessary to create a precise map of the processes, as the system, apart from collecting requests and generating offers, was also to be responsible for remaining functions, such as management of orders, services, stock, targets, commissions, generating financial statistics, integration with the calendar or task management.

Objective: Kamaz Polska needed a versatile application that could be used by sales representatives of the company. We have responded to this challenge and created a system that facilitates work and allows for controlling requests from customers. Thanks to our solution, it is possible to generate offers of vehicles with current commission calculation. The offers are linked with the car stock. What is important, the system can also be used by service technicians, as they have access to the history of serviced vehicles and current valuation of the works.

Read more...
Web App - Order Management panel Image

Web App - Order Management panel

Order Management panel 

Web App - Free Walkative Tour - work organization system for tour guide Image

Web App - Free Walkative Tour - work organization system for tour guide

Customer: FreeWalkative Tour is one of the largest foundations organizing free walking tours for tourists. It operates in ten cities: Kraków, Warsaw, Wrocław, Gdańsk, Poznań, Toruń, Lviv, Lublin, Łódź and Zakopane. FreeWalkative Tour organizes several thousand tours a month.

Problem: The company employs over 100 tour guides who conduct dozens of tours every day. Organising the work plan

…
of the tour guides was extremely difficult because it was done by a single person. This person allocated tours on the basis of the availability reported by the candidates for the whole coming month and according to an individual multiplier, in order to maintain a fair allocation. It was an extremely tedious process, so every month the person whose task was to create the tour guides’ time- schedule spent 7 working days assigning the tour guides to specific tours. Calculated on a yearly basis, it consumed 3 months of work. The Free Walkative Tour wished to automate this process, which we helped them to do. We have created a system for managing the tour guides and tours.

Objective: Implementation of a system for automatic generation of time-schedules with advanced algorithms.

Read more...
Antrans - Web application for transport Image

Antrans - Web application for transport

Management application for transport and logistic companies.

Work management system Image

Work management system

Customer: One of the largest 360-degree agencies in Poland, providing services for well-known domestic and foreign brands.Problem: No system enabling the work of the entire agency is available. Using different systems is cumbersome and time-consuming. The Agency needs a versatile system that can be used by both employed experts and its management.

Objective: Preparation of a versatile system for the

…
entire creative agency, which will enable handling of all work processes.
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Website - POLIN Museum of the history of Polish Image

Website - POLIN Museum of the history of Polish

Customer: The Museum of the History of Polish Jews in Warsaw has won an international competition for the best museum in Europe. On this occasion, the Museum organized a conference dedicated to other European museums. The final of the conference was planned for October 2018. In connection with this event, we had the pleasure of creating a ticket reservation system, managing the participants and organizing the

…
event for MHPJ.

Problem: No optimal system enabling the guest management

Objective: Preparation of the system for making reservation and managing participants of the event.

Read more...

Reviews

4.9
6 reviews
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Custom Dev for Integrated Project Management Tool & CRM

"They were very client-oriented and resourceful."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. - May 2019
Project summary: 

Ultimate Systems ventured to create a customized project management tool by integrating external functions into an existing CRM software. They were also tasked with delivering a granular user-permission system.

The Reviewer
 
1-10 Employees
 
Kraków, Poland
Anita Wiącek
Co-Owner, fluostudio
 
Verified
The Review
Feedback summary: 

Ultimate Systems produced an innovative tool that the client utilizes daily. Using two-week sprints, they worked efficiently and effectively to analyze the client’s workflow and troubleshoot problems. They were communicative and a pleasure to work with. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are a design agency that is mostly focused on complete visual identifications - from naming, through logotype, catalogues, print materials, ending on branded clothing and office signage. I'm the co-owner of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ultimate Systems?

We had to use too many tools for project management, and on top of that - a separate CRM tool. None of the project management tools were perfect, every single one of them missed some features that were essential to our workflow, and tracking progress of a project through multiple tools was far from ideal.

What were your goals for this project?

The solution had to replicate features of a few selected tools, and integrate via API with an external CRM tool that we liked. The most important thing about it was very granular permission system for the users, since there are some NDA-protected projects that certain employees can't have access to or even see them.

SOLUTION

How did you select this vendor?

They were recommended by a friend that knew we were looking for a vendor and are dissatisfied with the results. Prior to them we have talked with three other vendors, but Ultimate Systems was the only company that actually came up with ideas and possible solutions during our initial meeting and we instantly liked what they proposed.

Describe the project and the services they provided in detail.

The project began with a workshop on which we defined the general scope of the project, and the MVP. After that they worked in a 2-week long iterations, after which we were able to test all the features that were incrementally being implemented and provide a feedback on them. All the changes were quickly implemented and thanks to this approach we discovered a lot of areas in which our processes could be improved.

What was the team composition?

We worked with a team of 2 designers, 3 backend developers, 2 frontend developers and a project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Had we gone with another vendor that just produces software according to our requirements we would be most likely re-doing the solution right now. Thanks to Ultimate Systems approach of incrementally delivering every 2 weeks we were able to spot areas which did not specify properly, and that could be simplified or even completely automated. The tool they made is something we're actively using daily, and it saves us a lot of time every single day.

How was project management arranged and how effective was it?

Communication was easy and friendly, we had no issues whatsoever and in general it was very effective.

What did you find most impressive about this company?

They were very client-oriented and resourceful. They deeply analyzed our workflow and found problems even we didn't know about -- that were hidden in the plain sight for us.

Are there any areas for improvement?

I can't think of anything - everything worked well in our case.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

E-Commerce Website Dev for Office Furnishing Company

"We received a lot of positive feedback from our customers and architects once the website launched."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
May 2018 - Jan. 2019
Project summary: 

Ultimate Systems developed and designed an e-commerce website for an office furnishing company. They now support updates to the site.

The Reviewer
 
1-10 Employees
 
Kraków, Poland
Company Owner, HANA Design Sp. z o.o.
 
Verified
The Review
Feedback summary: 

Ease-of-use and speed at finding products have improved dramatically since the engagement began. Ultimate Systems accepted constructive input well, but also brought creative ideas of their own to the table at a reasonable value.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

HANA Design is a company focused on furnishing office interiors. We offer we carpeting, office furniture, office chairs, lighting, and accessories. We operate in Poland and the EU.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ultimate Systems?

We needed to hire an external resource to design and create our company’s e-commerce website. 

What were your goals for this project?

We wanted an easy-to-manage website. It needed to have intuitive browsing and easy access to our products so customers can find what they’re looking for.

SOLUTION

How did you select this vendor?

One of our customers recommended Ultimate Systems. We scheduled a meeting and thought they’d be a good business partner.

Describe the project in detail.

Ultimate Systems started by holding several meetings for us to describe what exactly we wanted on our website. Then they went back and created a few possible versions of how the site could look. After we chose our favorite option, we had additional discussions about the details of the site layout. Finally, they developed the actual website. They continue to serve as our tech support whenever there are any changes or problems on the website.

What was the team composition?

We were assigned a project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We received a lot of positive feedback from our customers and architects once the website launched. They find the new site to be really user-friendly. It's very easy for customers to quickly find what they're looking for, which was our main goal.

How effective was the workflow between your team and theirs?

Ultimate Systems’ workflow was perfect. There were no problems with communication. Our project manager was friendly and helpful. He even offered us numerous ideas on how to make our website better. It worked out great having one main contact. He was always available whenever we had any feedback or questions, which made the process super smooth.

What did you find most impressive about this company?

Great communication is the key to successful cooperation. Ultimate Systems did a good job of keeping to scheduled deadlines. We also really appreciate that they offer tech support after project completion.

Are there any areas for improvement?

No, not that I can think of. In my opinion, everything is great.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Customized CRM for Sales Consulting Company

"They really care about what’s going on."

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2018 - Ongoing
Project summary: 

Ultimate Systems built a web-based CRM with the capacity for mobile app integration. Features include client and data management, along with data, statistics, and analysis.

The Reviewer
 
1-10 Employees
 
Poland
Simon Stanisz
Owner, NorthStar Consulting
 
Verified
The Review
Feedback summary: 

The successful delivery of CRM provided an overview of client management, including the status of communication and deals. Ultimate Systems’ work also minimized the scaling time following the opening of a new office. They brought a thorough understanding of UX and business needs.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of NorthStar Consulting, a sales consulting firm helping companies scale B2B sales and go international. We mainly work with central European clients and some companies from North America and western Europe.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ultimate Systems?

I have to be really precise in terms of statistics, control, and overall monitoring of sales. I had some specific needs for client communication and client relationship management. I needed a tailor-made CRM system to help me with my needs, but also to help and guide some of my clients in their sale cycles.

SOLUTION

What was the scope of their involvement?

They built a tailor-made CRM to help me build not only my business pipeline but whole relationships. They helped me manage the sales funnel. We needed a full workflow dedicated to our targeted group, to our clients. We needed simple things like easy access to some data statistics and analytics.

Since the owner is a designer and knows a lot about UX, he was able to not only give me coding but also sit down and do the functional mockups. Based on the mockups, we could discuss how different functionalities would go and how different flows would be managed. I then confirmed what I wanted them to code and what we wanted to optimize.

We had different sprints and we tested it in six months. We’ve finished the main framework, but it’s still a work in progress. We’re a building a mobile app on top of the web system. Even when they’re developing the mobile app, it’s not like the web isn’t changing. We’re testing a lot of things and planning to implement integrations with other services.

What is the team composition?

I worked with the owner, a designer, a lead developer, and another team member. I was mainly in touch with the owner, who served as the project manager.

How did you come to work with Ultimate Systems?

I worked with them previously, when they specialized in web design. I had known the owner for some time, and I liked the relationship and his business approach. He’s a graphic designer and knows a lot about UX. He has different UX and technical approaches, along with business ideas.

How much have you invested with them?

We’ve spent 28,000 euros ($31,448 USD).

What is the status of this engagement?

We started working together in January 2018 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their system gave me a clear overview of what was going on with the communication with my clients, when to follow up, how to follow up, and when to start closing without being pushy. I opened a new office this year and within one month, we were already fully active and had clients. It was helpful in scaling our business and literally getting everything on track within a couple of weeks.

How did Ultimate Systems perform from a project management standpoint?

Project management was really good. In some sprints, we had situations where we went overtime, but that was mostly because I changed some functionalities.

What did you find most impressive about them?

Their approach is to understand the technical aspects and the business aspect of what I’m doing, and then filter it not only through technology but through a full UX approach. They not only deliver code but also think about how it will be helpful. They check whether I’m satisfied and what needs to be changed in terms of communication with the developers or designers. They really care about what’s going on.

Are there any areas they could improve?

I’m really happy with what they did. If I still had the same approach building this again, I would do it again with them.

Do you have any advice for potential customers?

If someone has something that needs tailor-made work, they’re a really good partner. They’ve been building different process automation and process improvement tools for different types of businesses. They have a lot of experience in process automation.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Automatic tour scheduling mechanism with UI

"They were easily approachable whenever we needed them."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2017 - Ongoing
Project summary: 

Ultimate Systems created a web backend supporting a tour scheduling mechanism. Features including a built-in calendar for user input and analysis of that input along with other factors. The solution has launched.

The Reviewer
 
51-200 Employees
 
Kraków, Poland
Tomasz Darda
Co-owner & Manager, Walkative (Legendary Tours)
 
Verified
The Review
Feedback summary: 

The system is effective and has freed the client to focus on other tasks. Ultimate Systems’ client-focused style of development helped them lead the project’s workflow after making a thorough evaluation of the needed work. Expect an approachable partner who takes charge of communications.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the co-owner and CEO of a tour company promoting and scheduling tip-based tours in Poland and Ukraine.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ultimate Systems?

We needed a tour scheduling mechanism with a friendly UI.

What were your goals for this project?

We wanted an automatic scheduling system that would distribute scheduled tours between over 100 guides equally.

SOLUTION

How did you select this vendor?

We did an online search and found they fit within our price range. Also, their client-friendly approach proved helpful from the start.

Describe the project and the services they provided in detail.

They designed a new web backend containing the mechanism scheduling tours, along with a corresponding UI. The UI has a built-in calendar for each tour guide’s availability, and the system analyzes that input along with other criteria, such as the guide’s experience, to create a full tour schedule accessible on the website.

What was the team composition?

We cooperated with a project manager and a programmer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our new system is very fair for our guides. In addition, it gives us the chance to focus on promoting our tours rather than working on scheduling.

How was project management arranged and how effective was it?

Their project manager constantly asks us about our needs, even if we forget. Our communication was swift and easy. They follow up with us regularly and they make changes quickly.

What did you find most impressive about this company?

They had a client-oriented style. We organized working sessions with them at our office and they were easily approachable whenever we needed them.

Are there any areas for improvement?

Once, if I recall correctly, we had to wait for a response a bit longer than we expected, but other than that, we were completely satisfied.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

CRM and Workflow Dev for Real Estate and Mortgage Company

“Everything was done exceedingly well.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2016 - Dec. 2017
Project summary: 

Using .NET, MySQL, and SQL Server, Ultimate Systems developed a custom solution to manage a CRM and departmental workflows. They configured the server to be localized in office and offered training.

The Reviewer
 
1-10 Employees
 
Poland
Piotr Wegner
CTO, Aeternus Group
 
Verified
The Review
Feedback summary: 

The solution developed by Ultimate Systems helped to enhance communication and increased speed within the company, resulting in improved service. The team delivered excellent communication and a thorough understanding of the business objectives. They offer high-quality service and products.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO at Aeternus Group, a real estate, insurance, and mortgage company. I’m responsible for all the IT systems and websites.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ultimate Systems?

When we started, we were doing everything on spreadsheets and paper. As new sectors were added, we wanted everything in one place. We wanted a custom system to include our database and all the workflows for each department to see how the process works for each client. 

SOLUTION

What was the scope of their involvement?

They developed our CRM system to help us to manage customers and workflows for each department. We can print reports to get insight on deals, budget, and the processes. They used .NET, MySQL, and SQL Server. The most important part was the information configuration because we wanted it to be on our server in our office. 

They provided the development, full implementation, configuration, training for me as an admin for our few consultants, technical documentation for me, user documentation for our consultants, and two support agreements.

We had a three-month advanced support agreement because we knew we’d discover changes that we’d want to make. We also had a standard support agreement.

What is the team composition?

The project manager was my point of contact. He understood our requirements and needs. I interacted with the developers as well.

How did you come to work with Ultimate Systems?

We knew of Ultimate Systems through recommendations from our partners and friends. I reviewed their offer along with the offers of other companies. The recommendation was the biggest deciding factor.

How much have you invested with them?

We spent $70,000–$75,000.

What is the status of this engagement?

We worked together from April 2016 until December 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

After the initial phase and implementation, it took us about two months to get used to it and move away from the way we worked previously. The implementation they provided was vastly useful and we used it to onboard new starters. It helps us to communicate within the company tremendously. We wanted to be competitive and provide a better service, which we are doing. The speed of work is way faster than it was before we had the system.

How did Ultimate Systems perform from a project management standpoint?

The project manager was the owner of their company, which proved helpful in understanding our business changes and requirements. He managed the team and was involved in the project as well.

From the initial meeting, we had reminders of what documents to send for the next stage. If it didn’t happen, they’d remind our advisors. If it still didn’t happen, our managers would see a reminder. They provide an extremely high-performance service.

We had demos and sprint planning sessions where we reviewed the process and progress of the work. We worked with them in a Scrum agile methodology. We had a lot of online sessions to discuss the progress and technical questions. When I had technical questions, I asked the developers directly. Sometimes they highlighted areas if they saw that they would cause difficulty for us.

What did you find most impressive about them?

The most important part of this process was the communication and their understanding of our business requirements. They wanted to deliver a product that we were pleased with and that would allow us to achieve what we wanted.

Are there any areas they could improve?

No.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Everything was on time.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    Everything was done exceedingly well.
  • 5.0 NPS
    Willing to refer

Stock Management System for Wooden Decoration Company

"They stand out with their quality services, outstanding price to value ratio, and well-prepared professionals. "

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4.5

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. - Dec. 2018
Project summary: 

Ultimate Systems built a web-based inventory and stock management tool using JavaScript. They did everything from the prototype to setting up the system on AWS as well as testing and project management.

The Reviewer
 
1-10 Employees
 
Poland
Owner, Fauna Viva Colombia
 
Verified
The Review
Feedback summary: 

Thanks to their involvement, the company has gone from completely paper-based practices to having everything easily accessible online and boosting international sales. Their prices are fair given the quality of work they produce, and their growing team of experts makes future partnerships likely.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I started Fauna Viva Colombia with a couple of friends based on an idea that I’ve had for many years. We create designs based on different Colombian animals for objects such as coasters, bookmarks, and magnets. We manufacture everything in Colombia and we sell them through different stores in the region.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ultimate Systems?

We had the idea of selling online, but before that happened, we needed to create a system for inventory and stock management. We needed to find a company to help us implement automation for selling online.

SOLUTION

What was the scope of their involvement?

Ultimate Systems built a fully web-based inventory and stock management tool using JavaScript technology. We started with its design, after which they created a small prototype of the system. We went from a completely server-less solution to using Amazon Web Services S3 as a static system, along with some computing elements on the platform. The inventory management system is quite streamlined and can be accessed from any device.

What is the team composition?

I believe they assigned five to six people for development and testing, along with a project manager, whom I believe was the owner of the company.

How did you come to work with Ultimate Systems?

I’m based in Europe, so I know the market prices for this type of project. A friend of ours knew about Ultimate Systems, and they managed to create our solution at a very good price. Poland has one of the lowest price points in Europe, almost better than Colombia. We also looked for companies there, and though we found a couple, we weren’t sure that they could deliver on our timeline.

How much have you invested with them?

The final cost was just below $60,000.

What is the status of this engagement?

We started working with Ultimate Systems around January 2018 and development took around 12 months to complete. We divided the project into phases, given that I wasn’t sure what their performance would be.

We’re now considering using Ultimate for future integrations, but that depends on what our sales will be like. We’re still trying to recover our investment.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We didn’t have anything in place initially, so going from paper to an online system has had a huge impact. Since we’re a startup, an upgrade like this brought great business value in our day-to-day operations. It allowed us to start selling online, to keep an inventory of our products, and see what’s in demand, which allows us to make decisions for the future. Ultimately, the system helped us move to international sales, which was our goal.

I believe their project manager has graphic design experience, which contributed to the look of the platform. Ultimate Systems is a small company, and they tried to do their best. We had a good experience from my point of view, as someone who’s worked abroad. Aside from the service itself, the pricing was also good, from a European and South American perspective.

How did Ultimate Systems perform from a project management standpoint?

They have their own project management tool in place. I was used to Microsoft Project, but I agreed to use their software, which proved very useful. We had weekly meetings, and they were prompt with emails and information sharing. Overall, they’re a professional team.

What did you find most impressive about them?

They stand out with their quality services, outstanding price to value ratio, and well-prepared professionals. Their company culture is also impressive; their team is growing, and they have two highly-skilled engineers.

Are there any areas they could improve?

Although they perform well, they need to improve their English skills.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Their price was one of the initial reasons for choosing them.
  • 5.0 Quality
    Service & deliverables
    Aside from code development, they’re also very good in terms of design. The deliverables were great.
  • 5.0 NPS
    Willing to refer
    I’ve recommended them to a couple of friends in Colombia that are also running a startup.