uitop

Introduce your business and what you do there.

I’m the co-founder and president of an NFT marketplace.

What challenge were you trying to address with uitop?

We hired them to create the UI/UX design of our platform.

What was the scope of their involvement?

I shared my idea to uitop through a video conference, and I prepared a two-page document containing the main use case, brief, and other explanations related to the project. The team then designed the web-based NFT marketplace focused on books. They developed the UI/UX design from scratch. They also recently started a new contract where they’ll be in charge of implementing improvements on the platform.

What is the team composition?

I only work with two people, but I’m not sure if there are more people working on their side.

How did you come to work with uitop?

I found uitop on Upwork, and I chose them because of their fair pricing. They also seemed like an agency that would produce top-notch work and would do whatever it takes to deliver on time.

How much have you invested with them?

We’ve spent around $4,000–$5,000.

What is the status of this engagement?

We started working together in January 2021, and we continue to collaborate.

What evidence can you share that demonstrates the impact of the engagement? 

uitop has been able to produce quality work. They’re pretty good, as evident in our decision to continue working with them. Above all, compared to other agencies, we’re extremely satisfied with their work.

How did uitop perform from a project management standpoint?

They have a good project management process. We use Slack and Zoom to communicate, and we use Figma to see their design outputs. We’ve also used Jira in the past, but we’ve recently changed that to Trello.

What did you find most impressive about them?

We’re impressed by their ability to provide exceptional work despite tight timelines.

Are there any areas they could improve?

They already have great UI/UX design skills, but they should strive to keep improving.

Do you have any advice for potential customers?

I highly recommend uitop if you need design services. In addition, once you work with them, they can deliver good results if you give them a clear brief.

Please describe your company and your position there.

I am the CTO of ResHub, a resident experience platform for aged care operators.

For what projects/services did your company hire uitop?

UI design and help with user experience.

How did you select this vendor?

We shortlisted a number of designers we found online on various platforms, and landed with Kate from UITop.

Describe the project in detail and walk through the stages of the project.

Initial workshops to kick off project, Kate went away and done sigificant research into both competitors and data on designing experiences for older adults. Kate then worked with our engineering team and leadership to turn this into backlog items and with our engineering team, she helped deliver this to production users.

How many resources from the vendor's team worked with you, and what were their positions?

One, Kate. She lead up design and user experience. She also managed another junior UX designer we had onboarded.

Can you share any outcomes from the project that demonstrate progress or success?

I can't say a single bad word about the experience, i would highly recommend both Kate and Ivan to anyone looking for a deep understanding of UX and UI design. Pair this with a very easy to work with attitude and flexibility needed with our young startup, it was genuinely great.

How effective was the workflow between your team and theirs?

It worked great, Kate was delivering value within the first day of her joining. They took way more responsibility than we asked and we were so happy with the results of all their work.

What did you find most impressive or unique about this company?

Flexibility to deal with the way we worked, and the deep understanding that was developed into our complex user needs.

Are there any areas for improvement or something they could have done differently?

There is always room for improvement in every area.. in the context of this review, I've nothing to say. In general, any feedback I gave to Kate, she adapted quickly and was always open to any feedback or criticism on designs or ways of working... this is rare.

Please describe your company and your position there.

I am marketing ad manager in IT outstaffing company Academy Smart (academysmart.com)

For what projects/services did your company hire uitop?

We wanted to get a catchy design for our HR portal. We are an IT company, so we aimed to make our HR brand memorable and positively persuaded by candidates.

How did you select this vendor?

We conducted almost two dozen interviews with potential contractors and settled on UITop.studio for several reasons. Firstly, the guys proved their experience in designing large sites with complex structures. Secondly, right at the setup call, they proposed some elegant solutions that formed the basis of the future interface.

Also, we asked the guys to design a vacancy page that we tested on real visitors afterward to 100% ensure we hire professionals. The conversion rate increased two times, so we signed a contract to develop the HR portal interface.

Describe the project in detail and walk through the stages of the project.

The uitop team did significant competitor research and came up with a specification we approved almost with the first attempt. After that, they produced interactive prototypes of all the pages so we could flow future users' paths. Then they offered several style options, and after choosing one, uitop provided us with a great UI. We also got a complete UI kit and all the sources we ask for.

In addition, uitop is still in touch and supervises our devs.

How many resources from the vendor's team worked with you, and what were their positions?

The design was delivered by two designers (successively)

Can you share any outcomes from the project that demonstrate progress or success?

Site programming is in progress now, but preliminary user interviews and successful vacancy page conversion test (CR increased 2x!!!) convince us that the overall result will be great.

How effective was the workflow between your team and theirs?

We did not find a common language immediately. But thanks to Ivan's managerial talent and after the replacement of the designer, we got what we needed.

What did you find most impressive or unique about this company?

UITop team has a rare "soft power" skill. They attentively listened to the client's opinion and turned it into working solutions that would bring profit.

Are there any areas for improvement or something they could have done differently?

It would be significant to get responses from the team faster, but in fairness, everything was delivered on time. Also, the price wasn't the lowest

Please describe your company and your position there.

I am a Senior Product Manager for an HR SaaS platform

For what projects/services did your company hire uitop?

Our goal was to develop a new feature for our existing mobile app for users to plan attendance for employees. We needed a reliable UI/UX design team

How did you select this vendor?

We searched via Upwork by posting a profile

Describe the project in detail and walk through the stages of the project.

Ivan team first understood our requirements, then conducted competitive research and an inspiration board. Then they designed a basic design system after which they proposed the first designs in black and white format. After these wireframes their agreed upon, their team created high fidelity designs. We reviewed these designs, and decided together on iterations and changed which were made quickly and proactively.

How many resources from the vendor's team worked with you, and what were their positions?

We had one UX expert and one UI expert from the team

Can you share any outcomes from the project that demonstrate progress or success?

We are satisfied with the team's work as they helped us achieve our timeline based goals. They helped us to move forward with our project in time and gave us the first ideas within 3-4 days. The screens they designed have got good feedback from our internal teams and are currently under production and development. They were quite robust and were helping our development team quite a lot.

How effective was the workflow between your team and theirs?

The team was very proactive and responsive. We were able to setup regular check-in calls and the changes asked were made.

What did you find most impressive or unique about this company?

They were very easy to communicate with and Ivan has really good knowledge of mobile app experiences. So I could rely on them.

Are there any areas for improvement or something they could have done differently?

Not really.

Please describe your company and your position there.

I’m a CEO of an edTech mobile app headquartered in London

For what projects/services did your company hire uitop?

We were providing services to public schools, and decided to expand our services to B2C/B2B market for parents, students and tutors. This required us to re-develop the UI/UX and create a top-notch user flow that would be modern, utilitarian and gasified at the same time

How did you select this vendor?

We selected several vendors at first. We made an interview with each one, and gave them the same 1-week trial task. KinDesign was a cutting edge selection, based on their holistic problem approach. They managed to make a small research of our user pains and need, gave top market references and modern trends. Also, they provided an outstanding solution of our trial task, that none of other vendors could provide.

Describe the project in detail and walk through the stages of the project.

First of all, their team conducted a deep market research collecting best practices, reviews and mistakes other similar products did in the past that we should avoid. Second, they proposed a user experience first in black and white, without any particular design elements in order to stay focused on the experience first and not being distracted on colors or other design elements. Third, once the user flow was confirmed, they began developing user interface in 3 phases, dispatching deliverables in an order of importance, first being elements that was blocking the back end part.

How many resources from the vendor's team worked with you, and what were their positions?

Our team worked directly with their UX/UI designer and a project manager

Can you share any outcomes from the project that demonstrate progress or success?

We are very happy with the project outcomes and their recommendations towards the project in general. We’ve launched the app and the feedback has been positive.

How effective was the workflow between your team and theirs?

All communication and deliverables was professional and timely, and they have a very efficient approach to problem solving.

What did you find most impressive or unique about this company?

The team was extremely easy to communicate with, with timely responses and deliverables. In general, their team is very competent and professional in what they do, and they're a pleasure to work with.

Are there any areas for improvement or something they could have done differently?

Nothing. Everything was perfect

Please describe your company and your position there.

I am the CEO of a distributor and developer of Fitness & Wellness Technologies, located in Germany / Düsseldorf.

For what projects/services did your company hire uitop?

We hired the vendor to create a modern and user friendly application for one of our devices. It was a challenge to create an interesting and thrilling experience for a health app.

How did you select this vendor?

We searched on different platforms and countries appropriate UX/UI developers and interviewed some of them. Also we checked the previous projects, design skills and cost estimate. The similar projects from the vendor we liked and we agreed appropriate conditions for our project.

Describe the project in detail and walk through the stages of the project.

The team conducted intensive research, collected information and designs from similar projects, gathered industry reviews, and reviewed the competitors. We started then to design the user journey.

After a view review and very good input from the team, we started the UX phase. During this process, we recognized the professionalism of the team as all tasks were done very well and the communication was highly efficient. As the last point we organized in a very short time the UI finished with a great outcome.

Within only two weeks we had a prototype and started with the first par the development.

How many resources from the vendor's team worked with you, and what were their positions?

We worked directly with the UI/UX designers and two different Managers.

Can you share any outcomes from the project that demonstrate progress or success?

We are happy with the delivery of the work. Now we are working on the development and checked the feedbacks of some customers and all our team. The most feedbacks were very positive and we are glad to work with this professional team.

How effective was the workflow between your team and theirs?

The workflow was very effective. All tasks were understood immediately and implemented fast. The communication was efficient and always on point. Everything was delivered on time, just one week we had some delays but with information about this in advance, what was not delaying for us.

What did you find most impressive or unique about this company?

They were very patient to take us through the process during we were learning about the UX/UI development process. The guys were up to date in the actual design tools and we lost no time for much research.

Are there any areas for improvement or something they could have done differently?

Just a regular status update and tracking the work. We implemented this during the process and transposed this immediately and very accurate.

Please describe your company and your position there.

I'm the Marketing Manager of Global Citizen Solutions, an investment migration consultancy firm.

For what projects/services did your company hire KinDesign?

UX/UI design of the Passport Index website.

How did you select this vendor?

We've contact them on Upwork.

Describe the project in detail and walk through the stages of the project.

It's a an interactive tool handling a lot of data and information. They've help ou since the discovery and benchmarking stage until delivering all Figma assets to our development team.

How many resources from the vendor's team worked with you, and what were their positions?

Ivan Klyzhenko worked with us as a designer.

Can you share any outcomes from the project that demonstrate progress or success?

http://passportindex.global

How effective was the workflow between your team and theirs?

Ivan as amazing and very resourceful.

What did you find most impressive or unique about this company?

They were very fast and responsive.

Are there any areas for improvement or something they could have done differently?

They did great!