Exceptional UI & UX design delivered globally

UGEM is a research-driven web design company that helps businesses create intuitive digital experiences and appealing user interfaces for all screens.

 

 
Undisclosed
 
$25 - $49 / hr
 
10 - 49
 Founded
2016
Show all +
Dnipro, Ukraine
headquarters

Portfolio

Key clients: 
Vootex, DesignBro, Shopperations, Avidyx, RubyGarage, MilanStyle
MilanStyle Image

MilanStyle

MilanStyle is a unique online shopping platform that combines the world’s best online stores and brands in one place to facilitate the shopping experience. This fashion platform features more than 800,000 luxury items from all over the world. Personal wardrobes, convenient filtering, product lists, and instant updates to product information make MilanStyle a leading ecommerce platform.

MilanStyle Image

MilanStyle

MilanStyle is a unique online shopping platform that combines the world’s best online stores and brands in one place to facilitate the shopping experience. This fashion platform features more than 800,000 luxury items from all over the world. Personal wardrobes, convenient filtering, product lists, and instant updates to product information make MilanStyle a leading ecommerce platform.

MilanStyle Image

MilanStyle

MilanStyle is a unique online shopping platform that combines the world’s best online stores and brands in one place to facilitate the shopping experience. This fashion platform features more than 800,000 luxury items from all over the world. Personal wardrobes, convenient filtering, product lists, and instant updates to product information make MilanStyle a leading ecommerce platform.

Shopperations Image

Shopperations

 

Shopperations is SaaS software that helps shopper and retail marketers organize their workflows more efficiently than they can with Microsoft Excel and PowerPoint. Shopperations offers co-op marketing event planning and collaboration software for retailers, manufacturers, and shopper marketing agencies to help them seamlessly build co-op marketing events, collaborate with internal teams, and partner with

brands in real time. For brands and marketing agencies, Shopperations offers shopper marketing event lifecycle management software to eliminate guesswork, establish a common language with teams, and increase productivity by up to 40 percent.
Shopperations Image

Shopperations

 

Shopperations is SaaS software that helps shopper and retail marketers organize their workflows more efficiently than they can with Microsoft Excel and PowerPoint. Shopperations offers co-op marketing event planning and collaboration software for retailers, manufacturers, and shopper marketing agencies to help them seamlessly build co-op marketing events, collaborate with internal teams, and partner with

brands in real time. For brands and marketing agencies, Shopperations offers shopper marketing event lifecycle management software to eliminate guesswork, establish a common language with teams, and increase productivity by up to 40 percent.
Shopperations Image

Shopperations

 

Shopperations is SaaS software that helps shopper and retail marketers organize their workflows more efficiently than they can with Microsoft Excel and PowerPoint. Shopperations offers co-op marketing event planning and collaboration software for retailers, manufacturers, and shopper marketing agencies to help them seamlessly build co-op marketing events, collaborate with internal teams, and partner with

brands in real time. For brands and marketing agencies, Shopperations offers shopper marketing event lifecycle management software to eliminate guesswork, establish a common language with teams, and increase productivity by up to 40 percent.
DesignBro Image

DesignBro

DesignBro makes design sourcing simple and affordable for small and medium-sized businesses, helping them get high-quality logos, brand identity, and packaging designs from skilled designers.

DesignBro Image

DesignBro

DesignBro makes design sourcing simple and affordable for small and medium-sized businesses, helping them get high-quality logos, brand identity, and packaging designs from skilled designers.

DesignBro Image

DesignBro

DesignBro makes design sourcing simple and affordable for small and medium-sized businesses, helping them get high-quality logos, brand identity, and packaging designs from skilled designers.

Avidyx Image

Avidyx

Avidyx connects travelers and suppliers who are passionate about extreme sports. This adventure company delivers unique experiences such as skydiving, rafting, and surfing. Avidyx reimagines the way customers find, book, and pay for adventures in the twenty-first century.

Avidyx Image

Avidyx

Avidyx connects travelers and suppliers who are passionate about extreme sports. This adventure company delivers unique experiences such as skydiving, rafting, and surfing. Avidyx reimagines the way customers find, book, and pay for adventures in the twenty-first century.

Avidyx Image

Avidyx

Avidyx connects travelers and suppliers who are passionate about extreme sports. This adventure company delivers unique experiences such as skydiving, rafting, and surfing. Avidyx reimagines the way customers find, book, and pay for adventures in the twenty-first century.

Scrummer Image

Scrummer

Scrummer replaces a regular deck of cards for planning poker, so you don’t have to look for a deck or print handmade cards.

Avidyx Image

Avidyx

Avidyx connects travelers and suppliers who are passionate about extreme sports. This adventure company delivers unique experiences such as skydiving, rafting, and surfing. Avidyx reimagines the way customers find, book, and pay for adventures in the twenty-first century.

Scrummer Image

Scrummer

Scrummer replaces a regular deck of cards for planning poker, so you don’t have to look for a deck or print handmade cards.

Vootex Image

Vootex

Vootex is a mobile application that allows companies to test their ideas and products before releasing them and collect real market feedback on existing products to see areas for improvement.

Vootex Image

Vootex

Vootex is a mobile application that allows companies to test their ideas and products before releasing them and collect real market feedback on existing products to see areas for improvement.

Vootex Image

Vootex

Vootex is a mobile application that allows companies to test their ideas and products before releasing them and collect real market feedback on existing products to see areas for improvement.

Reviews

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UI/UX Audit for Cottage Rental Company

"We were impressed with their deep research-based approach to the UX audit."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Aug. 2019
Project summary: 

UGEM performed a UX audit of a third party client's website for a web developer. Their goal was to identify weaknesses in UX before designing and implementing new features.

The Reviewer
 
1-10 Employees
 
Kaunas, Lithuania
CEO, Internet Technology Company
 
Verified
The Review
Feedback summary: 

UGEM's work significantly bolstered the web development project, allowing their client to target and solve existing flaws in the website's UX, satisfying all project stakeholders. They demonstrated impressive industry knowledge and attention to detail throughout the process.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of an Internet technology company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire UGEM?

We hired the UGEM team to conduct a thorough UX audit of our client's cottages rental website before implementing something new.

What were your goals for this project?

We wanted to rework our website's main page to create a simple and straightforward search and provide a seamless user experience in the product. That’s why we first needed to identify what wasn’t working properly and where improvements should’ve been done.

SOLUTION

How did you select this vendor?

Initially, we compared several Ukrainian tech companies that we found on platforms like Clutch. We chose the UGEM design team since we appreciated their expertise, workflow, and price & quality ratio.

Describe the project in detail.

UGEM design team conducted a thorough research about our business, our customers, and competitors. They proceeded with a benchmarking analysis to compare the website with its competitors and check it for compliance with the best design practices. In the end, they formed the final report based on the conducted analysis with recommendations for improving user experience and overall product usability.

What was the team composition?

They provided us with two UX researchers. We also worked with a business analyst for a short period.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

UX audit helped us identify problems with navigation that make users get confused. We also hope the improvements we make based on the UX audit will help the project increase user satisfaction and conversion rate.

How effective was the workflow between your team and theirs?

We were constantly communicating with UGEM to stay on the same page and know the progress of the project. In a nutshell, project management was organized on the high level and communication was clear during the whole cooperation.

What did you find most impressive about this company?

We were impressed with their deep research-based approach to the UX audit. It allowed us to take the right direction from the very beginning of the cooperation and save time and resources. We also appreciated the design team had a great technical background and pretty deep expertise in user experience audit.

Are there any areas for improvement?

Not at all. We were impressed by perfect communication, which is usually the main area for improvement when coworking with other companies.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer