UCY Films

Please describe your company and your position there.

As CMO for Fintech startups championing blockchain based products, we relied on videos to educate and engage stakeholders.

For what projects/services did your company hire UCY Films?

Several years ago, on the cusp of the IR4.0 explosion, we used UCY Films to create impactful educative videos to engage stakeholders from all walks of life.

What were your goals for this project?

To introduce the fundamentals and use cases of our company's products and also as part of our pitching processes to corporates and GLCs.

How did you select UCY Films?

We chance upon them on Upwork. At that time, we engaged a few others from the same platform. In the end, UCY Films became my sole go-to for all kinds of video production services.

Describe the video(s) and the process in detail.

We started with sharing our briefs and wish lists. UCY, who is always quick to respond, will revert with a summary and storyboard. From then, we nail down to the details and UCY will respond with the proposed script. And they are with me every step, responding within a few hours despite our 6 hours time differences.

What was your vendors' project management or feedback process?

The whole process is easy and fast. Many a times, we had to make several changes, sometimes involving a completed voice-over, yet UCY accommodates to our requests and delivers!

Can you share any outcomes from the project that demonstrate progress or success?

The videos were publicly presented and shared over social media. The easy to follow and impactful videos garnered some interested enquiries from global networks. Took us to foreign GLCs at some points.

How effective was the workflow between your team and theirs?

Super easy communication. I enjoy working with Alex Chaban because not only is he quick to respond, he has an uncanny ability to meet our expectations. This is no small feat because we are from different continents, culture and even language. Somehow Alex nails it every time.

What did you find most impressive about this company?

That they are able to deliver so quickly. That they are so responsive round the clock.

Are there any areas for improvement?

I am a satisfied customer. I have continued to use UCY Films at another company because I know I can rely on UCY to deliver.

Please describe your company and your position there.

Microsoft is a leading technology company and I work in the video production + podcast department under Office org,

For what projects/services did your company hire UCY Films?

to complete our video project with graphic animation.

What were your goals for this project?

to create graphic animations that would help the viewers understand the concept and idea beter

How did you select UCY Films?

came up on Upwork search and liked their past works.

Describe the video(s) and the process in detail.

shared a raw footage with audio bites and placeholder. gave him some ideas about what I am envisioning. then we went through a few rounds of revision.

What was your vendors' project management or feedback process?

through messages on Upwork, the responses were quick and timely. always assured the execution of adjustment based on my feedback.

Can you share any outcomes from the project that demonstrate progress or success?

my clients and I was very satisficed with final product.

How effective was the workflow between your team and theirs?

it was smooth overall.

What did you find most impressive about this company?

completing the tasks in timely manner and quick respones.

Are there any areas for improvement?

na

Please describe your company and your position there.

Back when the project was in work, I was the Chief Communications Officer at EPOM, a global ad tech solutions provider.

For what projects/services did your company hire UCY Films?

Back in 2014 we hired the UCY Films team to handle the production of an animated video, outlining the key benefits of EPOM video ad server solution for networks.

What were your goals for this project?

The video was primarily aimed for display on the company's booth at the annual ad:tech event, as well as distribution via the brand's social media channels for general marketing purposes.

How did you select UCY Films?

My team was surfing the web for creative video production agencies, and upon narrowing our choice to two companies, we actually found the UCY Films pitch was a better fit for us.

Describe the project in detail.

Well, the process was a rather usual one, as far as the video production of animated videos is concerned. First we approved the creative concept for the video with the copywriters' team.

Upon that, our marketing team worked in collaboration with UCY Films to come up with engaging and informative script. Finally, the motion designers kicked it, followed by the video editing team.

What was the team composition?

As far as I can recall, our primary contact was a dedicated project manager who handled communication between our marketing team and the video production team, which included a copywriter, a motion designer, 1-2 video editors, and the audio editor.

Can you share any outcomes from the project that demonstrate progress or success?

Well, the video worked great on our company booth at the conference at that time. It was catchy enough to attract more people come up and discover more about EPOM products and services. The video generated a decent number of views on our YouTube channel, too.

How effective was the workflow between your team and theirs?

The workflow was great, since we had an opportunity to review video iterations in a continuous manner, hence ensuring timely fixes, if any, prior to the final release.

What did you find most impressive about this company?

It's always a pleasure to work with a team of professionals, who deliver high-quality product, as discussed, without going beyond the initially approved budget. The communication was very smooth, too.

Are there any areas for improvement?

I suppose UCY Films have come a long way since 2014, and based on the recent works in their portfolio, I can just wish another hundred of creative projects to the team. It would be a pleasure to collaborate on another video some time in future.

Please describe your company and your position there.

I am a content manager for the Customer Support Training department at Bloomberg LP. Bloomberg LP is global financial technology company with many different products and services, but their main product is the Bloomberg Terminal.

I look over the development, governance and maintenance of the training materials used by our Customer Support representatives to assist clients worldwide using the Bloomberg Terminal.

For what projects/services did your company hire UCY Films?

We hired UCY films to create a collection of microlearning videos as part of the new virtual training program during COVID-19.

What were your goals for this project?

Our goal was to produce a total of 30 high-quality, professional training videos over the course of 3 months, while staying within the allocated budget. These videos would be implemented as part of new hire training, as a self-directed learning resource.

How did you select UCY Films?

We posted the job on Upwork, and reviewed a total of 8-10 different vendor proposals. We had originally selected a different vendor, but as a quality comparison we hired UCY Films for a test project.

We were really happy with the test project, and saw that UCY Films had better communication, cost, quality, and efficiency. At the end, decided to hire UCY Films for all the rest of our projects.

Describe the video(s) and the process in detail.

Our team produced the storyboards (with script and screenshots we'd like to have included) and sent them over to UCY Films, along with a style guide. UCY Films took care of arranging the voiceover, and the whole video production process including animations, motion graphics, and on-screen text.

They would provide suggestions for creative ways to present the content, but would always check with us first. They would then send the video for our review and QA, and we had the opportunity to provide comments and feedback for revisions.

UCY Films would implement the revisions, send a final version, and once we approved it, they would send us all source files for the final video.

What was your vendors' project management or feedback process?

I interacted with Alex Chaban from UCY Films for the entirety of the project. UCY Films would produce around 2-3 of the videos every 2 weeks, so we communicated very regularly (every other day or so) using the Upwork messaging system.

For each round of videos, there was about 2 rounds of feedback - the initial feedback round, then the final review before he sent us the source finals. If needed, there were more, and he was very flexible about that which we really appreciated.

Can you share any outcomes from the project that demonstrate progress or success?

This was a high-visibility project and the first initiative for self-directed learning in our department this year; we received very positive feedback from management as well as our new hires. In total it saves the training team at least 5-6 hours of what was previously carried out by instructor led training.

How effective was the workflow between your team and theirs?

Communication, scheduling, ideas, quality of work was all impeccable. Alex showed himself time and time again to be very reliable and hard-working. I am based in the US (EST) and he is in a different region, but I never noticed the time difference since he was always quickly available and never took long to respond.

We also really liked how he used a video feedback tool which made it easy to leave feedback at the exact time stamp.

What did you find most impressive about this company?

That they are efficient, hard-working, communicative, and consistently produce high quality videos.

The more we worked with them, the better they understood our vision and the more they were able to provide even more creative solutions that fit the look & feel we were going for.

Are there any areas for improvement?

No. Honestly can't think of anything.

Please describe your company and your position there.

COO at an enterprise software company

For what projects/services did your company hire UCY Films?

For product videos on how to use the mobile app.

What were your goals for this project?

To create videos to teach users how to use the app.

How did you select UCY Films?

Based on rating and customer reviews.

Describe the video(s) and the process in detail.

It was a video of the app with a voice over and some graphics.

What was your vendors' project management or feedback process?

We used a video collaboration platform that allowed me to provide comments on the video based on the second.

Can you share any outcomes from the project that demonstrate progress or success?

It was a very successful project and it was completed in less than a week.

How effective was the workflow between your team and theirs?

Very effective, the collaboration software was super easy to use and the team was very responsive on their end with less than 1 day turn around time.

What did you find most impressive about this company?

Turn around time for edits was typically less than 1 day.

Are there any areas for improvement?

Nope. We were very happy with the results.