Ubertesters is a global leader in crowdsourced software QA solutions, helping companies to test their software on real devices, ensuring their digital product works reliably under real-world conditions worldwide.
Founded in 2013, Ubertesters provides on-demand managed testing services supported by a dedicated test manager to handle every project from start to finish. Powered by a network of 130,000+ vetted QA professionals and beta testers across 180+ countries, Ubertesters executes tests on local devices, native networks, and real user environments to catch critical UX and functional bugs before they impact revenue.
Core Capabilities & Industry Specializations:
Payment & Fintech Testing: Deep expertise in validating complex global payment journeys, including deposits, withdrawals, KYC/onboarding processes, regional e-wallets, local payment gateways, and end-to-end checkout flows.
Industry-Specific QA: Specialized testing solutions tailored for eCommerce, Fintech, SaaS, and iGaming platforms where compliance, transaction accuracy, and zero downtime are critical.
Localization & Cultural Validation: In-country testing of UI text overflow, date/currency formats, regional compliance, and native translation accuracy.
Full-Spectrum QA Services: Functional, usability, exploratory, regression, installation, and interrupt testing across mobile, web, and desktop environments.
Award-Winning SaaS Platform: Ubertesters also offers a proprietary SaaS platform designed to streamline test execution, featuring comprehensive bug and issue reporting, test case management, test cycle team management, user feedback surveys, powerful executive dashboards, and seamless integrations with leading 3rd-party toolchains.
Backed by deep technical expertise, strong customer service, and a worldwide tester network, Ubertesters has earned global recognition and top rankings among leading QA and software testing firms.
Ubertesters Inc. offers competitive pricing and good value for cost, as noted by clients from various industries. They provide comprehensive testing services that fit within budget constraints, leading to significant improvements in app quality and customer satisfaction.
Ubertesters Inc. is noted for tailoring solutions to meet specific client requirements. This includes finding testers for unique payment systems, which impressed clients with the speed and precision of their services.
Excellent Value for Cost
Clients appreciated Ubertesters' competitive pricing, which fits well within their budget, providing great value for the cost with high-quality deliverables.
Areas for Improvement in Updates
While overall experiences were positive, one client suggested more frequent proactive updates or dashboard enhancements could further improve Ubertesters' already commendable service.
Impressive Real-World Testing Capabilities
Clients value Ubertesters' ability to test products across various devices, OS versions, and locations, providing insights into real-world user interactions and improving software stability.
Strong Project Management
Both reviews praised Ubertesters Inc. for their timely delivery and efficient project management. Clients appreciated their consistent communication and responsiveness to needs.
Effective Bug Identification
Ubertesters Inc. excels in identifying and resolving critical bugs. Clients reported a significant reduction in app crash rates and user-reported issues, attributing this to Ubertesters' thorough testing processes.
"Communication was consistent with a good feedback loop."
Jul 13, 2025
Sr. Director, R&D, Rakuten Viber
Anonymous
Verified
Telecommunications
Israel
501-1,000 Employees
Online Review
Verified
Ubertesters Inc. provided full crowdtesting services for a communication services app. They tested core features across various devices and checked UI/UX and localization accuracy.
Ubertesters Inc. helped the client identify and resolve over 95% of critical bugs before release, resulting in a 40% reduction in the app's crash rate. They communicated consistently and provided good feedback and impressed the client with their ability to handle tasks well.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Sr. Director, R&D of Rakuten Viber
Describe what your company does in a single sentence.
Viber is one of the most popular apps in the world and the most downloaded app to come out of the start-up nation.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Ubertesters Inc. to accomplish?
To check app performance in real-world conditions
To get honest feedback from real users)
SOLUTION
How did you find Ubertesters Inc.?
Online Search
Referral
Why did you select Ubertesters Inc. over others?
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Describe the scope of work in detail. Please include a summary of key deliverables.
Ubertesters provided full crowdtesting services for the Viber app. They tested core features like messaging, calls, and media sharing across various devices, OS versions, and locations. The team also checked UI/UX, localization accuracy, and app performance under different network conditions. Regular regression testing was done after each update or fix.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The project led to a significant improvement in app quality. Over
95% of critical bugs were identified and resolved before release. We saw a 40%
reduction in the app’s crash rate in the tested versions. User-reported issues decreased
noticeably after updates, and localization accuracy improved across more than ten
languages. Additionally, our release cycles became faster due to fewer QA bottlenecks.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Projects were conducted on time. Communication was consistent with a good feedback loop.
What was your primary form of communication with Ubertesters Inc.?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Good communication and ability to handle tasks well
Are there any areas for improvement or something Ubertesters Inc. could have done differently?
Overall, the experience was very positive. If anything, having even more frequent proactive updates or dashboard enhancements would make a great service even better.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Application Testing for Technology Solutions Company
Application Testing
Beta TestingLocalization TestingManual Testing
$10,000 to $49,999
Jan. 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We are completely satisfied with Ubertesters Inc."
May 22, 2024
Executive, Easternpeak
Anonymous
Verified
Other industries
Herzliya, Israel
51-200 Employees
Online Review
Verified
A technology solutions company has hired Ubertesters Inc. to identify bugs and improve their products. They conduct usability testing on client-developed mobile and web applications before launch.
Since partnering with Ubertesters Inc., the client has seen a 20% increase in customer satisfaction ratings and a 30% reduction in production costs. The team delivers on time and on budget; they're flexible and attentive to details. They stand out for their tailored solutions and excellent results.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am an Executive at Easternpeak
Describe what your company does in a single sentence.
Eastern Peak is a technology provider of custom hardware and software development solutions and digital transformation consulting services.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Ubertesters Inc. to accomplish?
Improve my product
Identify bugs at the pre-released stage
Verify the resilience of our product in a diversity of countries, devices and environments
SOLUTION
How did you find Ubertesters Inc.?
Online Search
Why did you select Ubertesters Inc. over others?
High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from Ubertesters Inc. were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Eastern Peak leverages Ubertesters' crowdtesting platform to conduct comprehensive functional, localization, and usability testing on our client-developed mobile and web applications before launch
Key Deliverables:
In-depth bug identification and reporting: Ubertesters facilitates the discovery and reporting of software bugs across various functionalities, ensuring a smooth user experience.
Real-world user feedback: Their diverse, world-wide pool of testers provides valuable insights into user interaction with the application, helping us identify potential usability issues and optimize the interface for optimal user adoption.
Software stability over diverse environments: Ubertesters are using their vast amount of testers all over the world, holding a huge amount of devices and operating systems. This lets us find issues that otherwise will only be found in the production environment.
Real-time Monitoring and Management: (1) Use of Ubertesters’ transparent platform for real-time management and monitoring of the testing process. (2) Assignment of a dedicated project manager from Ubertesters to facilitate efficient communication and coordination
Test case execution and results: Ubertesters helps us to create and execute customized test cases, delivering detailed reports with findings and recommendations for improvement.
This collaboration with Ubertesters allows us to deliver high-quality, user-tested applications that are ‘market-ready’ to our clients with greater confidence.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The project achieved a 20% increase in customer satisfaction ratings and a 30% reduction in production costs, clearly demonstrating its measurable success and progress.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
For each project, Ubertesters assigns a professional project manager, along with a community manager, responsible for locating the best fitted testers and testing devices. All tests were done on time and within budget with excellent results - many bugs were found that could have never been found using tranditional QA processes in the lab. Ubertesters employees are very flexible. We could easily approach anyone in the company from the project manager to Ubertesters CEO. Their service is superb with a lot of attention to details. Their home-grown management platform is very advanced and efficient.
What was your primary form of communication with Ubertesters Inc.?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The company understands that each customer has its own specific requirements, and tailors the solutions to these needs. For example, in one of our products we had to test some very specific payments systems, used in far-eastern countries. Ubertesters targetted and found very quickly a group of testers from these countries that could use these specific payment methods. After just a couple of days the test was done and all results were presented to us in a consice manner, so we could launch the product with confidence.
Are there any areas for improvement or something Ubertesters Inc. could have done differently?
No, we are completely satisfied with Ubertesters Inc.
RATINGS
5.0
"Highly recommended"
Quality
5.0
Service & Deliverables
"Friendly and professional personnel, advanced automated system"
Schedule
5.0
On time / deadlines
"Attentive to timelines and details"
Cost
5.0
Value / within estimates
"Reasonable cost, exceptional results"
Willing to Refer
5.0
NPS
"Excellent results, quick and nice people to work with
Testing Services for AI Product Studio
Application Testing
Less than $10,000
Mar. - May 2026
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their flexibility stood out most."
Jul 19, 2026
Head of Growth, Pivot Studio
Abigail Lajti
Information technology
Wilmington, Delaware
1-10 Employees
Online Review
Ubertesters Inc. provided testing services for an AI product studio. The team conducted usability, exploratory, and functionality testing on desktop and mobile devices and collected structured user feedback.
Ubertesters Inc. completed multiple testing cycles within three months, identifying functionality issues and providing structured feedback. The team managed the engagement smoothly, delivering on time and adapting to different testing approaches. Their flexibility and clear communication stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Head of Growth of Pivot Studio
Describe what your company does in a single sentence.
Pivot Studio is an AI product studio.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Ubertesters Inc. to accomplish?
Validate usability, functionality, and overall user experience across 7 different AI-powered products before and after release
Confirm that previously identified bugs and issues did not resurface in newer versions of our apps
Gather direct, unbiased feedback from real users on whether our product's purpose and value were clear, including through live tester interviews
SOLUTION
How did you find Ubertesters Inc.?
Online Search
Why did you select Ubertesters Inc. over others?
Pricing fit our budget
Great culture fit
How many teammates from Ubertesters Inc. were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Ubertesters ran multiple testing cycles across 7 different products- covering usability testing, exploratory testing, functionality testing, and structured user feedback collection.
Testing was carried out on both desktop (Windows and macOS) and mobile (iOS and Android) devices, with testers located across the US, Canada, and various European countries.
In several cycles, testers were interviewed live so we could walk them through the product for the first time, ask direct questions about clarity and understanding, and capture their first impressions in real time. Key deliverables included detailed issue reports with reproduction steps and severity context, plus UX questionnaires that gave us structured, actionable feedback on the overall user journey.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Multiple testing cycles completed across 7 distinct products within a 3-month period Identification of functionality issues across different devices and platforms before they reached end users
Confirmation that previously flagged issues were resolved and did not reappear in later versions
Direct, structured feedback from real users on product clarity and user journey, gathered through both written reports and live interviews
Stronger, more user-friendly product experiences across the studio's full portfolio as a result of consistent tester feedback
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Ubertesters managed the engagement smoothly across all 7 products running in parallel. Cycles were well-organized and delivered on schedule, and the team adapted easily when we needed different testing approaches for different products, from straightforward functionality checks to live tester interviews. Communication was clear and consistent throughout.
What was your primary form of communication with Ubertesters Inc.?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their flexibility stood out most. Few testing partners could comfortably handle 7 different AI-powered products across completely different spheres, switching between usability testing, exploratory testing, localization testing, and live user interviews depending on what each product needed. They brought real testers across multiple devices and regions, and the depth of feedback — both written reports and direct conversations with users — gave us a much clearer picture of how our products actually performed in the real world.
Are there any areas for improvement or something Ubertesters Inc. could have done differently?
No, overall, the experience was very positive.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 1-3 of
3 Reviews
Our Story
Ubertesters offers a large community of certified, vetted, professional digital testers that are up for any testing task. Our community includes thousands of experienced and curious testers in more than 150 countries, with all types of real devices, under real-world conditions. We provide you with the most valuable and actionable results and help you get the extraordinary digital product you envisioned in the first place.
Locations (1)
6 Arrow Rd., Suite #200Ramsey, NJ,
United States07446
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