What evidence can you share that demonstrates the impact of the engagement?
They’re like part of the company. I don’t have an internal marketing team because they do such a good job. Whatever goals we set together, we beat them. Perhaps we are successful because I listened to them.
They’re good people, which is why we recommend them to many companies. They’re eccentric geniuses. I’m happy.
How did Twelve12 perform from a project management standpoint?
They asked me years ago how I wanted to communicate. I told them I prefer to meet face-to-face so we schedule monthly face-to-face meetings. If a deadline is ever missed, it’s because of issues on my end, not because of them. If they say it’s going to be finished in one month, they finish in three weeks.
What did you find most impressive about them?
They’re honest. You can see that they care about your business. They have passion and love what they do. I told them many ideas and many times they told me it wasn’t a good idea to spend money on them. At the time, I didn’t understand. Now I look back and I understand, they weren’t good ideas. Not many companies would do this; they would just take your money.
Do you have any advice for potential customers?
Listen to them. They’re honest people doing good work. It’s like when the doctor tells you to take medicine, you don’t say no. Branding is like that. Trust them.