Twekl for information technology

BACKGROUND

Introduce your business and what you do there.

I'm an executive at Winner Daily Fresh, a fresh fish and meat farm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Twekl for information technology?

We hired Twekl for Information Technology to design and implement a complete digital and technology-driven solution that supports business growth, operational efficiency, and scalability.

SOLUTION

What was the scope of their involvement?

Twekl for Information Technology has planned, designed, developed, and implemented the complete digital, smart system, and technology infrastructure for our project. The scope of work covers both operational technology and customer-facing digital solutions.

Main Scope and Deliverables:

Main Scope and Deliverables: Design and development of a custom website and mobile application for online ordering and customer management. Implementation of a centralized admin dashboard for product management, inventory, orders, and reporting. Design and integration of smart farm and IoT monitoring systems for real-time operational visibility. Setup of secure backend infrastructure, databases, hosting, and system integrations. UI/UX design and branding alignment, including multilingual support. Development of analytics and reporting tools for data-driven decision-making. System documentation, staff training, and ongoing technical support.

What is the team composition?

We work with 10–15 teammates from Twekl for Information Technology.

How did you come to work with Twekl for information technology?

We found them through an online search and a referral. We chose them because they had high ratings, were close to my geographic location, had a great culture fit, had good value for cost, were referred to me, and had company values aligned with ours.

How much have you invested with them?

We’ve spent around $200,000.

What is the status of this engagement?

The engagement lasted from August 2024–May 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Twekl for Information Technology has delivered an end-to-end, technology-driven solution that has transformed our company into a digitally enabled, data-driven fresh fish and meat farm with improved efficiency, traceability, and customer experience.We’ve seen several measurable improvements across operations, sales, and customer experience.Twekl for Information Technology delivered high-quality, well-documented, and reliable solutions that met both technical and business requirements. All deliverables were completed to a high standard, aligned with project objectives, and designed for long-term scalability. 

How did Twekl for information technology perform from a project management standpoint?

Twekl for Information Technology has demonstrated strong and structured project management throughout the engagement. The project has been planned with clear milestones, defined deliverables, and regular progress coordination.All core system components have been delivered on schedule, and any timeline adjustments that have occurred have been driven by business-driven scope enhancements rather than delays or execution issues. Twekl for Information Technology has managed these changes proactively, communicated clearly, and delivered the updated scope without disrupting operations. Twekl for Information Technology consistently met agreed timelines and delivered all core milestones on schedule. Any minor timeline adjustments were due to scope enhancements requested during the project and were managed proactively without impacting overall delivery or operations. Twekl for Information Technology provided strong value for money by delivering high-quality, scalable solutions that exceeded initial expectations. The costs were transparent and reasonable relative to the scope, long-term benefits, and measurable efficiency gains achieved. 

What did you find most impressive about them?

What we’ve been most impressed with is their ability to combine deep technical expertise with a strong understanding of our business reality. They haven’t delivered a generic IT solution; instead, they’ve designed systems that are tailored to the practical needs of a fresh food and farming operation.Twekl for Information Technology has acted as a true technology partner, not just a service provider. They’ve been proactive in proposing improvements, flexible as our business has evolved, and highly responsive during both implementation and post-launch phases. Their ability to integrate digital platforms, IoT monitoring, and operational workflows into a single, coherent system has been particularly unique.Most importantly, Twekl for Information Technology has focused on long-term value and scalability, ensuring that the solutions can grow with our business rather than requiring rework or replacement. This partnership approach, combined with reliable delivery and clear communication, has made their contribution especially impactful. We would confidently recommend Twekl for Information Technology to other organizations seeking a reliable, skilled, and business-focused technology partner. Their professionalism, technical capability, and commitment to long-term value make them a strong choice.

Are there any areas they could improve?

Overall, Twekl for Information Technology has delivered the project successfully and met our expectations. If there’s one area where things could have been improved, it would be earlier involvement in change management and user adoption planning.While the technical delivery has been strong, additional early-stage support — such as more end-user onboarding materials and earlier training sessions — could have accelerated internal adoption of the new systems. This has been addressed during implementation, but starting it sooner would have reduced the initial adjustment period.Apart from this, Twekl for Information Technology has been responsive to feedback, adapted quickly, and continuously improved the system as the project has progressed. The collaboration has remained constructive, and any minor gaps have been resolved without affecting overall outcomes or timelines.

Do you have any advice for potential customers?

Be prepared for challenges and adjustments during implementation. However, these challenges are expected for a project of this nature and can be resolved collaboratively. They won’t negatively impact the project timeline or final outcomes and will instead contribute to a more robust, scalable, and user-centered system. Twekl for Information Technology delivered a high-quality, well-managed project with measurable business impact. Their technical expertise, responsiveness, and partnership-driven approach made them a reliable long-term technology partner for Winner Daily Fresh.