Could you share any statistics or metrics from this engagement?
The product has been generally well received by test users. We do get requests for additional features and functionality. They layout was very good, and people understood where each element was.
How did Blisslogix Technology Solutions perform from a project management standpoint?
We didn't have a budget or deadline per se when starting, but Blisslogix delivered what I asked them to. We've only recently come across the need for a timeline.
We aren't using any specific project management tools at this moment. In the past, we used the work tracker offered by Elance. We use email for document exchange and Team Foundation Server for our codebase.
What distinguishes Blisslogix Technology Solutions from other providers?
Their energy in attacking the product and getting to it with speed: getting an initial team, having a call, setting up the workflow, getting all the parameters identified, and starting the new project.
If I need a completely new feature, Blisslogix will put together a team and do it. There's an intrinsic value associated with being able to pick up the phone and getting an immediate positive answer to your request as opposed to being deferred and receiving vague responses.
I can literally call Blisslogix on Friday about a task and have a team put together by Sunday. By Monday, they'll hit the ground running.
Blisslogix has expanded to Austin, Texas, recently, their primary base being in India. This is very convenient as we can have morning meetings with their team and communicate with their founder locally throughout the day. When we only worked with their India base, we had a very narrow window of communication and had to wait until the next day to resume talking. Resources in two different time zones help streamline our operations.
Is there anything Blisslogix Technology Solutions could have improved or done differently?
Our first collaboration was for a research project. I felt that the different modules they implemented weren't really designed to talk to each other in the most efficient way. We didn't have a well-defined scope of how everything should be constructed, however.
On our current project, the scope is very rigid and the deliverables are specific. There isn't anything I could really say that Blisslogix could improve on, other than a better coagulation of different elements in the software. Given the circumstances, it's not really fair to reproach this of them.
Any client looking to hire a developer for similar work should have the necessary experience. It's more complex than building a website or any other project where you can give a general list of requirements. Blisslogix are a fantastic bolt-on technology resource that attaches to a company's existing team and delivers on very specific tasks. I wouldn't ask them to build me product A and only contact them a year later.