Turum-burum is a UX/UI and CRO company with over 17 years of experience, primarily focused on eCommerce, SaaS, Web3, and B2B Tech projects. Turum-burum is the only Ukrainian company that has become a Google UX Partner and takes part in Google's Retail Development Programs in Ukraine.
We have worked with the top 30 eCommerce brands in Ukraine, experiencing 500K - 3M traffic per month, and completed more than 400 projects from Europe (Sweden, Norway, UK, etc) , the Middle East, Canada, Australia, and the USA. These projects include Web apps and Mobile apps. We are accustomed to handling high-traffic volumes for projects such as Samsung, Pandora, and Watsons, including complex dashboards and systems for logistics companies and CRMs. We can cope with projects of any size, starting with elegant marketing sites and ending with SaaS solutions for millions of users.
We are well-known in the UX/UI and CRO industry, having been speakers at conferences in Berlin and London, with our articles published in Smashing Magazine, Muzli, Hotjar, etc. The company has been listed in the rankings of the Top 100 Conversion Optimization Services and Top 100 User Experience Agencies according to The Manifest. We were also the organizers of the Online eCommerce Conference for Conversion Growth in collaboration with CXL, Baymard Institute, Optimizely, and Hotjar.
We don’t create one-time websites, as we believe that every business needs continuous improvements based on numbers and facts. We prefer a scientific approach to conversion rate optimization, drawing on our strong usability background, rather than relying on one-time common optimization tricks. We are not looking for clients but for partners for whom interface quality matters.
Conversion OptimizationUX/UI DesignConversion Rate Auditing ServicesUX StrategyUsability TestingUser Research
Pricing Snapshot
Min. project size
$10,000+
Avg. hourly rate
$50 - $99
/hr
Rating for cost
4.9
/5
What Clients Have Said
Turum-burum is noted for its good value for cost, with clients emphasizing affordable pricing that fits their budgets. Many reviews highlight the company's ability to deliver high-quality work within agreed timelines, making it a cost-effective choice for UX/UI projects.
Many clients express satisfaction with Turum-burum's work and find no areas for improvement. This indicates a high level of client satisfaction and the consistent delivery of quality service.
Collaborative and Client-Centric
Clients appreciate Turum-burum's collaborative approach and their commitment to understanding and aligning with client goals and values. Their ability to integrate client feedback into the design process ensures that the final product meets expectations.
Proactive Problem-Solving
Turum-burum's proactive approach to identifying and solving usability issues is appreciated by clients. They provide detailed reports and practical recommendations that address specific client challenges.
Strong Industry Reputation
Turum-burum is frequently chosen due to their strong reputation, high ratings, and positive client reviews. Their track record of success in various industries makes them a preferred partner for UX/UI projects.
Responsive and Flexible
Turum-burum is noted for their responsiveness and flexibility in handling client requests and feedback. This adaptability ensures that projects remain on track and meet client specifications.
"Turum-Burum has provided the right expertise and done everything we needed."
Jul 28, 2017
Marketing Manager, Ubertesters
Viktor Dmytrenko
Verified
Other industries
Kharkiv, Ukraine
11-50 Employees
Phone Interview
Verified
Turum-Burum assists with diverse web and mobile development efforts, focusing on frontend builds and UI/UX design. Tasks include site updates, landing page construction, app creation, and testing.
Through Turum-Burum’s involvement, each project met internal and external expectations as well as technical requirements. The team’s flexible organization, specialized skill sets, reasonable pricing, and strong deliverables continue to add value.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I am the marketing manager of Ubertesters.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Turum-Burum?
We were in the process of updating the site, as well as building landing pages for our events and creating a mobile app.
SOLUTION
What was the scope of their involvement?
We have worked with Turum-Burum on 5–7 projects, including updates to our website and mobile app. They focused mainly on web design, UI/UX [user interface/user experience] tweaks, and frontend web development.
They provided skilled experts for the UI/UX part. We had a specific request from a client, and Turum-Burum helped us achieve it. From time to time, we will hire people with specific knowledge sets, and Turum-Burum’s team is skilled in UI testing. When we have relevant requests, we involve their company.
We generally have no more than 5–6 people from Turum-Burum’s team at the same time. Around 15 people from their side have taken part in our projects over time.
How did you come to work with Turum-Burum?
I received a reference from a colleague who had worked with them in the past.
How much have you invested with them?
The cost has been substantial.
What is the status of this engagement?
We started working with Turum-Burum in November or December 2016. The latest contract ended 4–5 months ago. We get new projects from time to time and ask Turum-Burum to help us.
RESULTS & FEEDBACK
How did Turum-Burum perform from a project management standpoint?
We wouldn’t have involved them in subsequent projects if they didn’t meet our expectations. We started the collaboration in 2016 and have continued because Turum-Burum does good work. We can send them technical specifications and receive several options as far as the overall approach. They provide managers and specialists who can also work with our own leadership.
We communicate via Skype, Phone, Viber, Slack, Trello, uTrack, Redmine, and Basecamp, depending on our and our clients’ requirements.
What did you find most impressive about them?
They are quite good in terms of UI/UX design. This skill interested us, as we have managers on our side and needed some specific skill sets to help us close deals with UI testing or with specific items related to our own ongoing projects like websites and mobile apps. Turum-Burum has provided the right expertise and done everything we needed.
Are there any areas they could improve?
No, everything has been quite good.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
"The cost was much cheaper than with our previous studio, and Turum-Burum’s people are more skilled."
Willing to Refer
5.0
NPS
"I would refer them in principle, but working with Turum-Burum creates an advantage for us, so I don’t want anyone else to hire them.
UX Audit for E-Commerce Platform
Conversion OptimizationUX/UI DesignWeb Design
Conversion Rate Auditing ServicesConversion Research ServicesUsability TestingUser Research
Confidential
May - June 2026
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They provided actionable, high-impact suggestions tailored specifically to our business goals."
Sep 7, 2026
Department Head, KrasotaShop
Anonymous
eCommerce
Ukraine
51-200 Employees
Online Review
Turum-burum conducted a UX audit of an e-commerce cosmetics platform. The team analyzed the customer journey to identify conversion barriers and provided a roadmap with 47 UX hypotheses and recommendations.
Turum-burum delivered a data-backed guide that helped the client identify bottlenecks and plan updates to optimize their platform. The team had a well-structured process, delivered on time, communicated clearly, and was always ready to answer questions. Their deep domain knowledge stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am a department head at KrasotaShop
Describe what your company does in a single sentence.
KrasotaShop is an e-commerce store offering professional and premium cosmetics. We provide over 300 global beauty brands for skin, hair, and body care, focusing on authentic products and an expert approach to beauty routines.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Turum-burum to accomplish?
Conduct an in-depth usability audit to evaluate user interactions and identify friction points across the online store.
Get a clear, prioritized roadmap of UX improvements to optimize the user journey and boost site KPIs.
SOLUTION
How did you find Turum-burum?
Referral
Why did you select Turum-burum over others?
High ratings
Good value for cost
Referred to me
Company values aligned
How many teammates from Turum-burum were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Turum-burum conducted a deep UX audit of our e-commerce platform. They analyzed every critical step of the customer journey—from search and catalog navigation to the checkout process—to uncover conversion barriers. As a result, we received a structured roadmap with 47 UX hypotheses and prioritized recommendations to improve our site's user experience and business metrics.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The audit gave us an exact, data-backed guide highlighting our main navigation and checkout bottlenecks. Having 47 clear, prioritized hypotheses made it much easier for our internal team to plan upcoming updates and systematically optimize our store's KPIs.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The process was well-structured. They delivered the audit results right on schedule, communicated clearly, and were always ready to explain their reasoning and answer our questions.
What was your primary form of communication with Turum-burum?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their deep domain knowledge in e-commerce and analytical approach. Instead of surface-level feedback, they provided actionable, high-impact suggestions tailored specifically to our business goals.
Are there any areas for improvement or something Turum-burum could have done differently?
No, everything was handled professionally and we were fully happy with the collaboration.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
CRO & UX/UI Design Services for Private Equity Firm
Conversion OptimizationUX/UI Design
Conversion Rate Auditing ServicesConversion Research ServicesUX Strategy
Less than $10,000
Sep. - Oct. 2025
4.5
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Turum-burum worked efficiently and to the point, with all deliverables completed as agreed."
Feb 11, 2026
Growth, Private Equity Firm
Anders Sjöberg
Verified
Other industries
London, England
11-50 Employees
Online Review
Verified
Turum-burum provided conversion rate optimization (CRO) and UX/UI design services for a private equity firm. The team was responsible for improving the UX of two portfolio companies' websites for the client.
Turum-burum aligned the client's marketing teams around CRO priorities and helped them execute practical changes in their online sales journey, resulting in measurable improvements in online sales. The team was professional, efficient, and punctual. Turum-burum's efficiency stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am in Growth at a private equity firm.
Describe what your company does in a single sentence.
It's a PE company
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Turum-burum to accomplish?
Conversion analysis for Portfolio Companies
Improved UX
Conversion optimization
SOLUTION
How did you find Turum-burum?
Referral
Why did you select Turum-burum over others?
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from Turum-burum were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Turum Durum supported two of our portfolio companies with a conversion analysis aimed at capturing low-hanging opportunities and making the websites more conversion-oriented.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We aligned the local marketing teams around CRO priorities and ensured execution of practical changes in the online sales journey, leading to measurable improvements in online sales.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Strong, professional project team with effective project governance. All deliverables were executed on time and as planned.
What was your primary form of communication with Turum-burum?
Virtual Meeting
What did you find most impressive or unique about this company?
Turum-burum worked efficiently and to the point, with all deliverables completed as agreed.
Are there any areas for improvement or something Turum-burum could have done differently?
Nothing in the delivery suggested a need for changes or adjustments.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Cross-Platform Mobile App UX/UI Design for Software Dev Co
UX/UI Design
Usability TestingUser ResearchUX Strategy
Confidential
Oct. 2024 - May 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their proactive approach to communication and flexibility helped maintain smooth progress throughout the project."
Jun 12, 2025
CMO, Codeska
Julia Yakusha
Information technology
Ukraine
11-50 Employees
Online Review
Turum-burum provided UX/UI design services for a software development company. The team created a cross-platform mobile app's UI using Figma, the project's architecture, navigation, filters, and user profile.
Turum-burum delivered the key designs and architecture on time, meeting the client's expectations and ensuring a smooth transition to development. The team communicated clearly, updated the client regularly on progress, and responded well to inquiries. Turum-burum's expertise stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CMO of Codeska
Describe what your company does in a single sentence.
Codeska — a full cycle software development company with a proven track record of delivering over 150 complex solutions and products across industries such as logistics, agriculture, manufacturing, retail, healthcare, and more.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Turum-burum to accomplish?
Designed the Figma UI for our project
Developed the project architecture for a cross-platform mobile app (iOS/Android)
Created the design and structure for app navigation and filters
Developed the user profile design and structure
Provided the initial concept for the interactive map and geolocation search
SOLUTION
How did you find Turum-burum?
Clutch Site
Why did you select Turum-burum over others?
High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
How many teammates from Turum-burum were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Turum-burum was responsible for creating the UX/UI design in Figma and developing the project architecture for a cross-platform mobile app. The team delivered visual designs for both iOS and Android platforms. Their work included the design of key screens and features such as property listings, filters, saved searches, and user profiles. The result was a fully optimized design, ready for the next stages of development. The main deliverables were the complete UI designs and the project architecture.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Turum-burum delivered the key designs and architecture on time, maintaining clear communication and providing regular progress updates. Their work fully met our expectations and ensured a smooth transition to development.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They were very responsive to our inquiries and always ensured our needs were met in a timely manner. Their proactive approach to communication and flexibility helped maintain smooth progress throughout the project.
What was your primary form of communication with Turum-burum?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Turum-burum stood out for their exceptional UX/UI design expertise, seamless communication, and attention to detail, ensuring both aesthetic appeal and user-friendly functionality across platforms.
Are there any areas for improvement or something Turum-burum could have done differently?
I think they don’t need to change anything.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website UX Audit for Clothing Manufacturer
UX/UI Design
Usability TestingUser ResearchUX Strategy
Confidential
Apr. - May 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“Turum-burum is amazing at combining detailed analytics with practical advice.”
Apr 12, 2025
CEO, Bilyi Halat
Andrii Prystupa
Retail
Khmelnytskyi, Ukraine
51-200 Employees
Online Review
Turum-burum conducted a UX audit of a clothing manufacturer's website. They provided insights into customer interactions with the platform, identified usability issues, and developed a strategy to address them.
Turum-burum delivered a detailed report on customer interactions with the website, a list of usability and design issues impacting conversions, and UX/UI recommendations aligned with business goals. The team impressed the client with their combination of detailed analytics and practical advice.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Bilyi Halat
Describe what your company does in a single sentence.
Bilyi Khalat is a Ukrainian clothing manufacturer specializing in medical and beauty industry apparel, aiming to create stylish and functional clothing that enhances the quality of life for healthcare professionals.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Turum-burum to accomplish?
Analyze current metrics and find potential conversion growth points;
Create a client-oriented web product design with smooth customer experience;
SOLUTION
How did you find Turum-burum?
Referral
Why did you select Turum-burum over others?
High ratings
Close to my geographic location
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from Turum-burum were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Turum-burum conducted a UX audit of the website and provided us with deep insights on how our customers interact with the platform. Then, they compiled a list of usability issues and developed a strategy to address them.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Metric 1: Detailed report on customer interaction with the current website version;
Metric 2: A list of available usability and design issues that impact business conversion;
Metric 3: UX/UI recommendations for building an interface that aligns with business goals and generates high conversion.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Everything was on time and in line with our wishes and preferences. The team always asked us for feedback and quickly responded to it.
What was your primary form of communication with Turum-burum?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Turum-burum is amazing at combining detailed analytics with practical advice. They accurately identified usability issues and provided us with hands-on recommendations on how to improve our website to increase customer loyalty and boost conversion.
Are there any areas for improvement or something Turum-burum could have done differently?
No, we are pleased with the service and work done. I sincerely recommend this UX/UI studio.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
UX/UI Design for Multi-Brand Beauty Store
Conversion OptimizationUX/UI Design
Usability TestingUX Strategy
Confidential
March 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The team was highly responsive to feedback and adjustments."
Mar 23, 2025
CEO, Multi-Brand Beauty Store
Anonymous
Verified
eCommerce
Kyiv, Ukraine
11-50 Employees
Online Review
Verified
Turum-burum provided UX/UI design services for a multi-brand beauty store. They analyzed the user journey of the client's website. The goal was to improve the site's UX and efficiency.
Turum-burum delivered a detailed improvement plan, which outlined specific steps to enhance the site's UX. The team established a smooth workflow through careful planning, clear communication, and prompt execution. What stood out about Turum-burum was their in-depth knowledge of UX/UI design.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of an ecommerce company
Describe what your company does in a single sentence.
A multi-brand beauty store featuring products from Oribe, IS Clinical, Revitalash, Rated Green, and around 70 premium beauty brands in total.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Turum-burum to accomplish?
Our goal was to improve the user experience on the website and increase its efficiency.
SOLUTION
How did you find Turum-burum?
Online Search
Referral
Why did you select Turum-burum over others?
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
Convincing Case Studies
How many teammates from Turum-burum were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The UX/UI team carried out a detailed analysis of the users' journey when choosing and buying products.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
A detailed improvement plan was created, outlining specific steps to enhance the user experience.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their project management was marked by careful planning, clear communication, and prompt execution. Deliverables were consistently provided on time, and the team was highly responsive to feedback and adjustments, ensuring that project goals were met efficiently.
What was your primary form of communication with Turum-burum?
Email or Messaging App
What did you find most impressive or unique about this company?
Their deep understanding of user behavior and ability to translate insights into practical, user-friendly solutions stood out the most.
Are there any areas for improvement or something Turum-burum could have done differently?
I did not notice.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
UX/UI Design for Home Appliance Retailer
Graphic DesignUX/UI DesignWeb Design
Usability Testing
Confidential
Sep. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We continue to happily work with Turum-burum."
Mar 1, 2025
CEO, SmartMag
Anonymous
eCommerce
Ukraine
11-50 Employees
Online Review
Turum-burum provides UX/UI design services for a home appliance retailer. The team conducts a UX audit, creates prototypes, and develops detailed reports with recommendations and references.
Thanks to Turum-burum's efforts, the client has seen enhanced brand engagement, a streamlined user journey, and an increased average order value. The team is responsive to the project's needs and adaptable to changes, much to the client's delight.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of SmartMag
Describe what your company does in a single sentence.
SmartMag is an online store of home appliances that has been successfully operating on the Ukrainian market since 2014.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Turum-burum to accomplish?
Redefine the website to align with new business objectives.
Improve the user experience for both mobile and desktop visitors.
SOLUTION
How did you find Turum-burum?
Clutch Site
Other
Why did you select Turum-burum over others?
Due to their exceptional track record in UX/UI design and improvement, as well as CRO.
How many teammates from Turum-burum were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We worked with Turum-burum to improve our website.
They talked to us and our customers to learn about our business and what we wanted to achieve, also looked at what our competitors were doing and studied the market. They conducted the UX audit and created a detailed report with recommendations and references. After that, we prepared prototypes to discuss all the changes, test them, and make our website easier to use and navigate.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Enhanced Brand Engagement
Streamlined User Journey
Increased Average Order Value
Improved Product Discoverability
Enhanced Mobile Experience
Modernized User Interface
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Turum-burum's project management prowess was evident in their consistent delivery against deadlines, swift resolution of issues, and seamless communication. Their responsiveness to our needs and adaptability to changes ensured the achievement of our goals.
What was your primary form of communication with Turum-burum?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Turum-burum's ability to uncover concealed usability challenges and translate them into tangible improvements for key performance indicators left a lasting impression.
Are there any areas for improvement or something Turum-burum could have done differently?
We continue to happily work with Turum-burum. Without any complaints.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Conversion Optimization for Lenovo
Conversion Optimization
Conversion Rate Auditing ServicesUX Strategy
Less than $10,000
July - Aug. 2024
4.5
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"The delivery was made before deadlines and all needs were responded."
Dec 4, 2024
Acting CEO, Lenovo.ua
Nikita Popov
Verified
Information technology
Kyiv, Ukraine
11-50 Employees
Online Review
Verified
Turum-burum provided conversion optimization services for Lenovo. The team outlined the UI/UX problems and created a detailed table with hypotheses and forecasts on their impact on conversion rates.
Thanks to Turum-burum's work, the client raised their mobile conversion rates from 0.04 to 0.15 and from 0.15 to 0.25 for the desktop. The team delivered the project before the deadline and responded to all the client's needs. The team was friendly and communicated effectively via virtual meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Acting CEO of Lenovo.ua
Describe what your company does in a single sentence.
Tech monobrand online shop
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Turum-burum to accomplish?
Outline UI/UX problems
Find a way to raise the CR
SOLUTION
How did you find Turum-burum?
Referral
Why did you select Turum-burum over others?
Referred to me
How many teammates from Turum-burum were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We've got a presentation with summary results and detailed table with list of hypothesis and forecast on their impact on CR.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We raised mobile CR from 0,04 to 0,15 and desktop CR from 0,15 to 0,25.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Delivery was made before deadlines and all needs were responded.
What was your primary form of communication with Turum-burum?
Virtual Meeting
What did you find most impressive or unique about this company?
Guys are very friendly and I would be happy to work with them in future.
Are there any areas for improvement or something Turum-burum could have done differently?
I think from my side everything was nice in this collaboration.
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
UX/UI Design for Insurance Company
UX/UI Design
Usability TestingUser ResearchUX Strategy
Confidential
Apr. - May 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They showed strong business insight and professionalism, explaining each UX/UI recommendation with real examples from their portfolio."
Oct 17, 2024
Director, Parasol.ua
Alina Malko
Financial services
Ukraine
11-50 Employees
Online Review
Turum-burum conducted a comprehensive analysis of an insurance company's site interface and identified critical problems that were hindering the customer experience. They offered actionable suggestions.
Turum-burum delivered a comprehensive list of practical UX/UI suggestions to enhance the site's usability as well as clear insights into the next steps to improve their business conversion rates. Their professionalism, timely delivery, and prompt responses to needs and concerns stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Parasol.ua
Describe what your company does in a single sentence.
Parasol.ua is an online service for comparing and purchasing insurance products in Ukraine.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Turum-burum to accomplish?
Evaluate how well the current website version aligns with business objectives
Improve the website’s competitiveness and its ability to convert users
SOLUTION
How did you find Turum-burum?
Online Search
Referral
Clutch Site
Other
Why did you select Turum-burum over others?
High ratings
Close to my geographic location
Great culture fit
Good value for cost
Referred to me
Company values aligned
Heard a lot about this studio
How many teammates from Turum-burum were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Turum-burum conducted a comprehensive analysis of our website’s interface and identified critical problems that were hindering the customer experience. They offered actionable suggestions, which helped us design a more intuitive and user-focused platform for the future.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
A comprehensive list of practical UX/UI suggestions aimed at enhancing usability.
A clear insight into the next steps for improving business conversion rates.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Turum-burum utilized a client-focused approach, regularly seeking our input and promptly addressing any questions we had. The project was completed on schedule as promised.
What was your primary form of communication with Turum-burum?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They showed strong business insight and professionalism, explaining each UX/UI recommendation with real examples from their portfolio.
Are there any areas for improvement or something Turum-burum could have done differently?
No, everything was even better than I expected.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Design & Conversion Optimization for IT Services Company
Conversion OptimizationWeb Design
Usability TestingUser Research
Confidential
Oct. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We liked their communication and involvement in the project."
Sep 6, 2024
Marketer, Stfalcon Company
Oleksandra Liubytska
Verified
Other industries
Khmelnytskyi, Ukraine
51-200 Employees
Online Review
Verified
Turum-burum has redesigned a website for an IT services company. The team has conducted a usability audit of the client's site to improve conversion rates.
Turum-burum's work has successfully enhanced the client's website, improving UX, user engagement, and page views. The team adheres to timelines, responds to questions, and communicates via virtual meetings, email, and messages. Their in-depth involvement and receptiveness to feedback are impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketer of Stfalcon Company
Describe what your company does in a single sentence.
Stfalcon – is a mobile & web development company that offers a range of IT consulting services
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Turum-burum to accomplish?
Improve website conversion by fixing major usability issues
Conduct interface redesign with minimal financial risks
SOLUTION
How did you find Turum-burum?
Online Search
Referral
Clutch Site
Testimonials
Why did you select Turum-burum over others?
High ratings
Good value for cost
Good reputation
How many teammates from Turum-burum were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Turum-burum conducted a usability audit of the website, identified potential growth points, and presented a well-thought-out plan for website redesign to make our website more client-oriented
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Enhanced user experience
customer engagement
Depth of views
Interface with intuitive navigation that works equally well on different appliances
Describe their project management. Did they deliver items on time? How did they respond to your needs?
We have been working with them for several months. They constantly communicated with our representatives, quickly responded to our questions, and provided us with consultations if needed. The work was done within the agreed deadlines.
What was your primary form of communication with Turum-burum?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
We liked their communication and involvement in the project. They asked for our feedback at each redesign step and stayed with us until the final phase — a successful product launch
Are there any areas for improvement or something Turum-burum could have done differently?
No, they did a great job!
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 41-50 of
63 Reviews
UX/CRO Audit
A CRO audit is a deep analysis of user behavior on your website, based on data that helps identify opportunities to increase conversion rates. It includes: general business analysis: competitors, target audience, industry analysis; expert evaluation of your website by a UX designer; GA4 review and advanced GTM events set up; heatmaps analysis, etc.
Small
5 pages analysis with the greatest impact on CR
$1,200
/total
GA4 and heatmaps checkup: General overview
Number of hypotheses with detailed recommendations: 15
Result of the comprehensive UX audit: Google Sheets or Google Slides format with hypotheses and screenshots of best practices as a detailed growth plan for your further conversion optimization
Duration: 5 business days
Medium
30-50 hypotheses with detailed recommendations
$2,900
/total
GA4 and heatmaps checkup: Funnel tagging in GTM heat maps video recordings
Number of hypotheses with detailed recommendations: up to 50
Result of the comprehensive UX audit: Dynamic Looker Studio dashboard for tracking key indicators with visual presentation and video explanations directly from a UX specialist
Duration: up to 15 business days
Large
Creating prototypes for the most important pages
$3,600
/total
GA4 and heatmaps checkup: Detailed analysis of the entire project
Number of hypotheses with detailed recommendations: up to 50
Result of the comprehensive UX audit: Figma design mockups with ready for implementation designs of key pages and the report in a preferable formal with detailed explanations and video strategy session with a CRO expert
Duration: from 15 business days
Features
Small
$1,200
/total
Medium
$2,900
/total
Large
$3,600
/total
GA4 and heatmaps checkup
General overview
Funnel tagging in GTM heat maps video recordings
Detailed analysis of the entire project
Number of hypotheses with detailed recommendations
15
up to 50
up to 50
Result of the comprehensive UX audit
Google Sheets or Google Slides format with hypotheses and screenshots of best practices as a detailed growth plan for your further conversion optimization
Dynamic Looker Studio dashboard for tracking key indicators with visual presentation and video explanations directly from a UX specialist
Figma design mockups with ready for implementation designs of key pages and the report in a preferable formal with detailed explanations and video strategy session with a CRO expert
Duration
5 business days
up to 15 business days
from 15 business days
Small
$1,200
/total
GA4 and heatmaps checkup
General overview
Number of hypotheses with detailed recommendations
15
Result of the comprehensive UX audit
Google Sheets or Google Slides format with hypotheses and screenshots of best practices as a detailed growth plan for your further conversion optimization
Duration
5 business days
Medium
$2,900
/total
GA4 and heatmaps checkup
Funnel tagging in GTM heat maps video recordings
Number of hypotheses with detailed recommendations
up to 50
Result of the comprehensive UX audit
Dynamic Looker Studio dashboard for tracking key indicators with visual presentation and video explanations directly from a UX specialist
Duration
up to 15 business days
Large
$3,600
/total
GA4 and heatmaps checkup
Detailed analysis of the entire project
Number of hypotheses with detailed recommendations
up to 50
Result of the comprehensive UX audit
Figma design mockups with ready for implementation designs of key pages and the report in a preferable formal with detailed explanations and video strategy session with a CRO expert
Duration
from 15 business days
Our Story
A Playful Name, but with a Serious Attitude
Some say that our name sounds like the roar of a racecar engine, and we're always revved up to create amazing things for our clients! Although we have a whimsical name, we have worked with top brands in Europe, the USA, Canada, and Australia, and created interfaces for businesses of all sizes that go wow, including Rozetka, with about 2.5 million users per day. The interfaces we've built have been tested by 40 million users.
What Sets Us Apart
Deep expertise in UX/UI & conversion optimization
With 16+ years of experience, Turum-burum delivers measurable KPI growth through data-driven UX/UI and CRO for eCommerce, SaaS, Web3, and mobile products. Recognized among the Top 100 Conversion Optimization Services, we design experiences that drive real business results.
Data-driven, results-focused approach
Our design decisions are rooted in analytics, experimentation (CRO), and research — not just aesthetics — resulting in measurable uplifts in user engagement, conversion rates, and business growth. Our CR growth case studies have been featured on the official blogs of Hotjar and Microsoft Clarity.
Globally trusted UX partner
We are the only Ukrainian UX agency recognised as a Google UX Partner and have shared best practices at international events, bringing world-class insights into every project.
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