True-E Marketing

BACKGROUND

Please describe your company and your position there.

I am the owner of a small business in the pet supply industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire True-E Marketing?

In the beginning, I would like to enter the industry but am not sure exactly what to do. I have a business idea and True-e has everything else I need to fulfill this idea. At the time I met True-e, I know that there is something different.

SOLUTION

How did you select this vendor and what were the deciding factors?

Among all e-commerce service providers, True-e is the most professional company. True-e helped me positioning my business among all competitors. The professional advice I received is the most appreciated. True-e is great at data analyst, which is the key to today's internet marketing.

Describe the project in detail and walk through the stages of the project.

True-e provided me with a list of the process I am going to do and the necessary documentation to be prepared. Everything works smoothly from branding, competitor analysis, company profile, product, and services until the launch of the website. To tell the truth, this is just a start! SEO is the real strength of True-e. I will keep working with True-e even after the delivery of the website.

How many resources from the vendor's team worked with you, and what were their positions?

A consultant, a project manager, a couple of photographers, a graphic designer, and an assistance.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

A stunning website is designed and it looks amazing on both pc and mobile devices. True-e provides professional consulting whenever I need help. True-e studied a lot of competitors in the industry and came up with the most appropriate advice.

How effective was the workflow between your team and theirs?

Communication was through WeChat and google drive. The team works efficiently! True-e is detail-oriented and looks for the best possible solution in all areas.

What did you find most impressive or unique about this company?

I can say that True-e is more professional than I expected. They helped eliminate a lot of barriers if I was working by myself. True-e treat this project as your own business

Are there any areas for improvement or something they could have done differently?

Overall fantastic!

BACKGROUND

Please describe your company and your position there.

I work as an e-commerce manager. I'm in charge of the building of the websites, promoting the product, and putting the brand into various platforms.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire true-e marketing, and what were your goals?

We hired True-E Marketing to teach me how to properly promote my website with organic traffic with SEO, web design, and with online mainstream media with press releases. My goal was to properly launch the product and get sales without the use of spending small fortunes on ads.

SOLUTION

How did you select this vendor and what were the deciding factors?

There were multiple online marketing companies and after I searched on Google and did a bit of research with all the companies, I chose True-E Marketing based on the positive reviews and they are one of the only companies that offer classes, which was the deciding factor because it let me think that they really know what they are doing.

From the other companies, they only offer the service and I feel like some of these companies are not as effective as some reviews did say some companies use PPC (pay per click) methods instead of organic traffic. I felt that I really trusted True-E Marketing as they can show step by step what they are doing, which leads to a trusting relationship.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of the project was quite large. The steps were to launch the products on platforms and then promote them using organic traffic.

How many people from the vendor's team worked with you, and what were their positions?

There was a team that worked with me through the 6 months. They wrote articles, added keywords, and improved the website.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After 5-6 months of having the service of True-e, the organic traffic dramatically increased by a lot, even without the use of ads.

Describe their project management style, including communication tools and timeliness.

They updated the project status whenever they finished a step. We communicated through WeChat and Zoom.

What did you find most impressive or unique about this company?

They put more SEO words and phrases than any other company, as said in their promise of how many they will add each month. I feel like the classes are the most unique as I have never seen anything like this and it was interesting to learn.

Are there any areas for improvement or something they could have done differently?

I felt everything was satisfied.

BACKGROUND

Please describe your company and your position there.

Founder and CEO of Mans International

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire true-e marketing, and what were your goals?

We hired True-E to revamp our website. The goals included to redesign the website layout to make it look more professional and to increase web traffic.

SOLUTION

How did you select this vendor and what were the deciding factors?

I attended one of the internet marketing training session. The instructor Jenny is one of the Co-Founders of True-E. I found her very professional. The deciding factors include: professionalism, testimonials, price, and services.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

It included three websites design and development : https://mansinternational.org/, https://mansinternational.net and https://mansinternational.com in different geological locations, customized developments were done in my WordPress websites. My websites required to include the functions such as eMarketplace, Services, online courses, technologies such as encryption, watermarking, Multi-layer user subscription and other functions were implemented.

How many people from the vendor's team worked with you, and what were their positions?

The project team had 6 people. Besides Jenny, there was a chief customer representative, a chief development engineer, a graphic designer, a developer and an SEO specialist.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

There were a total of 3 websites design and development performed by True-E for our different global locations. Before that my websites had little traffic. We have gained thousands of organic traffic in 3 months through True-E's SEO after the development (for our Chinese website)

Describe their project management style, including communication tools and timeliness.

They assigned an account manager to manage our project. It's the combination of online periodic meetings, phone calls and social media chats. They would response our problems within 24 hours.

What did you find most impressive or unique about this company?

What impressed me most was their unique business. They have organized weekly seminars to provide valuable information about website development and SEO. Their own website ranked top on Google search result page. It's the combination of solid industry knowledge and actual results.

Are there any areas for improvement or something they could have done differently?

Given the budget, they did a great job. But when planning the entire project, they should leave more time and buffer so that they can deal with unexpected situations in the process.

BACKGROUND

Please describe your company and your position there.

I am doing cross-border e-commerce business, and I am the owner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire True-E Marketing, and what were your goals?

We started our business on June 10th, 2021, and we decided to make a professional e-commerce website for our customers. Our goal is have our own website instead of using other platforms.

SOLUTION

How did you select True-E Marketing and what were the deciding factors?

One of our partner recommended True-E for us. They showed their works of web design. We compared with other web design companies, and chose True-E at last.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They invested our industry, market, products, and competitors at the beginning. We provided goals and some content of the new website, and they started to design. We had many webinars to discuss the website, and we are satisfied with the result.

How many people from the True-E Marketing team worked with you, and what were their positions?

More than 4 I think, there are SEO specialist, SEM specialist, Web design experts and aesthetic designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launch the site, we received more orders, and most importantly, we don't need to pay platform fee anymore.

Describe their project management style, including communication tools and timeliness.

They gave us weekly report, and we can also contact they at anytime we want.

What did you find most impressive or unique about this company?

The team's professionalism was impressive. This is my first time of web design, they explained everything to me.

Are there any areas for improvement or something they could have done differently?

Not yet.

BACKGROUND

Please describe your company and your position there.

I am a marketing manager from fashion retail located in Canada.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire true-e marketing, and what were your goals?

We are a wholesaler looking to get into B2C retail sales. True-E developed an online e-commerce website for one of our subdivisions.

SOLUTION

How did you select this vendor and what were the deciding factors?

True-E offers online marketing training and that's where we known about the team. They were very professional and knowledgeable in digital marketing.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started off with a preliminary meeting, where True-E provides a list of information and materials we need to prepare for the site development, and we agreed to choose Shopify as the platform. True-E's team was very professional and response really fasts to any inquiries, smooth communication. They added pop-ups, size chart, Instagram integration, gift options to our site. They also set up email marketing for us.

How many people from the vendor's team worked with you, and what were their positions?

There was one project manager communicating with us, one developer, and one designer working on the site.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We received our first order even before our site is officially launched. Very please with True-E's work.

Describe their project management style, including communication tools and timeliness.

We have weekly meetings with the whole development team, we also get feedback and updates from the project manager throughout the week.

What did you find most impressive or unique about this company?

True-E developed a site that truly converts visitors into customers. They added so many conversion features to our site, our conversion rate is much higher than expected. The site is also SEO optimized while developing, which helped us gained traffic right after our initial launch.

Are there any areas for improvement or something they could have done differently?

No, very satisfied with their work.

BACKGROUND

Please describe your company and your position there.

Beauty Consultant of Midnight Paloma

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire true-e marketing?

Our company hired True-E Marketing to manage our social media platforms (Instagram, Facebook, Tiktok).

SOLUTION

How did you select this vendor and what were the deciding factors?

One of my friends attended the digital marketing course at true-e, and she told me that it was eye-opening and her e-commerce business has quickly grown after using the skill she learned from the course.

Describe the project in detail and walk through the stages of the project.

We have weekly meetings to talk about our goals and target customers. During the meeting, we came up with ideas to follow content and prepare the campaign. One of the facebook campaigns was done and it went so well.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with Lloyd who is the CEO of the company and his two assistants. One of them focused on Facebook ad campaign and the other one specialised in video editing and graphic design.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I started the project in March this year and our instagram followers grew from 2500 to 6500 in the first three months. More clients told us that they found us on instagram and I also got a lot of DMs asking me about our products and services.

How effective was the workflow between your team and theirs?

We have weekly zoom meetings on Tuesdays to summarise the performance of last week, every one in the team gave their advice and thoughts. After that, we will also discuss the content for next month and prepare them in advance. If we find any problems in emergency, we will just communicate by phone.

What did you find most impressive or unique about this company?

The most impressive part is that the whole team is responsible and everyone was engaged in the project and did a great job. They provide the content ideas and help us to do the editing job which I found it so unique as well.

Are there any areas for improvement or something they could have done differently?

So far, I will rate 10/10 for their service and professionalism.

BACKGROUND

Please describe your company and your position there.

I’m the marketing manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire true-e marketing, and what were your goals?

For attracting more customers, and popularize our educational products in Chinese market, we hired true-e marketing.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched marketing companies on google map, true-e is with high score and high opinions.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a lot of meetings to discuss our goals, our budget and our estimated outcomes. They showed us the increase of pageviews of our website every week, and we are satisfied with the new conversion rate.

How many people from the vendor's team worked with you, and what were their positions?

A project manager Jenny who has more than 15 years experience in online marketing worked with us, with 2 of her assistants.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching our Tiktok ads, we saw a 60% increase of traffic, and our course sales increase 50%.

Describe their project management style, including communication tools and timeliness.

We are deeply impressed by Jenny’s rich experience in marketing. She just has that sense that can find the most practical and money saving method to solve all the problems.

What did you find most impressive or unique about this company?

As I have mentioned, we think highly of the experience that the company has. We were so impressed by the ability that they combine the fashionable Chinese marketing methods and with North America market.

Are there any areas for improvement or something they could have done differently?

We are satisfied with everything they have done for us.