Troubleshooting Technology

BACKGROUND

Please describe your company and position.

I am an Executive of KazScanService LLP

Describe what your company does in a single sentence.

KazScanService is a modern company that strives to be a leader in providing services for the digitalization of industrial enterprises and structures. We proudly carry out the tasks set by our clients, ensuring efficiency, competence and efficiency in every project.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Troubleshooting Technology to accomplish?

• Create a web service for digitalizing industrial enterprises and structures

SOLUTION

How did you find Troubleshooting Technology?

Partners

Why did you select Troubleshooting Technology over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Troubleshooting Technology were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Development of the platform admin panel with the requested functionality.
• Refinement and development of the functionality of the 3D window for working with models and connecting it to the admin panel.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Usability
• Functionality
• Matching the task
• Implementation on time
• Flexibility
• Scalability
• Using modern up-to-date technologies

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The work was carried out according to the contract and schedule, everything was delivered on time.

What was your primary form of communication with Troubleshooting Technology?

Virtual Meeting

What did you find most impressive or unique about this company?

We were impressed with their professionalism. They took on a difficult project, showed results, and lived up to expectations.

Are there any areas for improvement or something Troubleshooting Technology could have done differently?

There are no proposals on this issue.

BACKGROUND

Please describe your company and position.

I am a former executive of Texme.kz

Describe what your company does in a single sentence.

Our company provides services for searching and selecting doctors and specialists at optimal prices. Texme is a system for finding the best option for doctors, clinics and laboratories by comparing prices, location and convenience time of receipt.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Troubleshooting Technology to accomplish?

• We were looking for qualified specialists to develop our online platform
• Experienced development team
• They provided Customer friendly services

SOLUTION

How did you find Troubleshooting Technology?

Partners advice

Why did you select Troubleshooting Technology over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Troubleshooting Technology were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project is a platform for signing up for the service with subsequent payment, email, and SMS notification systems, as well as an admin panel for editing system content and viewing statistics.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Design 
2. User auth&reg system 
3. Profiles and roles 
4. System for searching and selecting doctors according to specified parameters 
5. Integration with SMS and notification services 
6. Integration with video conferencing system for online calls and consultations 
7. Integration with payment systems to make payments for services 
8. Development of an admin panel for managing information in the system

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Troubleshooting Technology demonstrated a deep understanding of the healthcare industry's intricacies and user needs.

What was your primary form of communication with Troubleshooting Technology?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their team crafted a user-friendly interface that simplifies finding and connecting with qualified healthcare providers. From integrating advanced search filters, every aspect of the platform was meticulously executed.

Are there any areas for improvement or something Troubleshooting Technology could have done differently?

Throughout the development process, their communication was transparent, and they remained responsive to our feedback and requirements. Thanks to Troubleshooting Technology's expertise and dedication, we've got a powerful tool that enhances the healthcare journey for both patients and providers. The startup was sold last year to the local medical corporation.

BACKGROUND

Please describe your company and position.

I am the Director of LLC Hiqt

Describe what your company does in a single sentence.

Djoon is a service simulator that teaches students sales skills and also helps recruiters hire young sales managers who have been trained in the simulator and have accumulated the necessary skills in the profession.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Troubleshooting Technology to accomplish?

• To develop web platform for passing courses

SOLUTION

How did you find Troubleshooting Technology?

• Online Search
• Referral
• Clutch Site

Why did you select Troubleshooting Technology over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Troubleshooting Technology were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Djoon is a service simulator that teaches students sales skills and also helps recruiters hire young sales managers who have been trained in the simulator and have accumulated the necessary skills in the profession. Scope includes full-cycle development. Summary of key deliverables:

1. Design - development of design for the project, taking into account mobile and desktop adaptation
2. User registration
3. User authorization
4. Student profile
5. Service "Courses"
6. Completing the course
7. Completing the course, calculating progress
8. Course completion, deadline
9. Service "Testing"
10. “Notifications” service
11. Service “Feedback Questionnaire”
12. PWA version of the project
13.  Administrative panel
14. Transfer of the project

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The key metrics or indicators of this project would be number of registered users, number of completed courses

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team did a great and high-quality job, they were always in touch and answered questions quickly and clearly. Project managers provided the necessary information and conducted quality communication. Development was carried out by deadlines and budget. The customer's developers showed high professionalism in completing tasks; the tasks were completed efficiently and on time.

After development was completed, the team handed over the project, trained us to work with it, and supported us during the launch and development of the project.

What was your primary form of communication with Troubleshooting Technology?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Professionalism of managers and qualifications of developers

Are there any areas for improvement or something Troubleshooting Technology could have done differently?

Not at the moment

BACKGROUND

Please describe your company and position.

I am the CEO of 21Tech

Describe what your company does in a single sentence.

Consulting, Research and Development, Due diligence

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Troubleshooting Technology to accomplish?

• IT Audit of our platform from our previous IT company
• Rewrite our platform in short period
• IT Management the whole project, including integration and Government Relations

SOLUTION

How did you find Troubleshooting Technology?

• Online Search
• Other

Why did you select Troubleshooting Technology over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• Other

How many teammates from Troubleshooting Technology were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They helped us a lot, they saved us so much expenses and made a great result for Defense tech project

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They provide very professional and responsible service

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, very fast

What was your primary form of communication with Troubleshooting Technology?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

CTO - Ilya, he is very good at this job

Are there any areas for improvement or something Troubleshooting Technology could have done differently?

No, For now they are just going well