What evidence can you share that demonstrates the impact of the engagement?
We’re happy with the appearance of the website and how user-friendly it is. There were some bugs at the beginning, but TRIXMEDIA Inc was able to fix most of them as part of an ongoing maintenance process.
Overall, there haven’t been that many bugs, and they’ve been quick to respond and fix them when we mention them. The website is still a work in progress, but we’re pleased with what they’ve done and how supportive they’ve been.
How did TRIXMEDIA Inc perform from a project management standpoint?
They’ve been excellent. The owner of the company, Hirbod (Founder & CEO, TRIXMEDIA Inc), is the one I’ve been working with the most, and he’s been very helpful. He’s fast to respond and always gives plenty of input, most of which comes from his previous experience.
At the same time, he doesn’t try to overtake the project. It’s been a collaboration—us working together using his advice and input. Hirbod listens very carefully and closely to our goals, which has made the whole process run smoothly.
What did you find most impressive about them?
I liked that Hirbod took the time to understand our company and how we set ourselves apart from others in our industry. During the interview phase, I felt that other companies already had their own ideas about us and our project. Most of them didn’t pay too much attention to what our company is about or what our goals are.
Hirbod was able to get a good grasp of our company, as well as the direction we were hoping to go with our site. I don’t think this would have been the case with other companies that we considered.
Are there any areas they could improve?
No, I don't have any anything. I've been very happy with their work.
Do you have any advice for potential customers?
Be ready to be thorough in explaining your company to the best of your capabilities, because that is what will help Trixmedia create the best website for your company getting the message of its vision and culture across clearly.