What evidence can you share that demonstrates the impact of the engagement?
When we started, there weren’t too many people that had really nice websites in our industry. I was part of the early stage relative to most of my peers and competitors, so I saw results because of that.
How did TRIXMEDIA Inc perform from a project management standpoint?
They performed really well. Over the years, there were many platforms and software that we used. Hirbod would input in tasks and we would get updates every day from the team in India. They're detailed and they provide updates so the client knows what work is being done, how much is being done, and the efficiency of what is being done.
What did you find most impressive about them?
They really understood my industry, which was helpful compared to other companies I have worked with. In order for a web company to really do a proper job, they have to do good research about the industry as a whole. They really delved into that, and because of that, not only were they able to help me, but also to expand into other similar industries.
They've really come a long way from day one. Hirbod started as a one-man show and for him to be where he is, I have to commend his understanding of the scope of his work.
Are there any areas they could improve?
I give them credit for everything they did, but Hirbod always thought that he understood my industry better than me, which is where we sometimes conflicted. I took his advice, and other than that, he knows his field well.
Do you have any advice for potential customers?
They've built a web-based platform that does everything, including keeping a track of inventory, that you buy into with a subscription. I didn’t sign up for it because I don’t want someone else’s platform, but if someone wants that, they're the perfect candidate. The main reason we parted ways was that I didn’t want to sign up for a subscription. I realized the only way I could ever grow was to do things in-house.