What was the scope of their involvement?
TRIXMEDIA Inc already had a solution that met our needs. Initially, they sent us forms that asked us to detail our goals for the website and how we wanted the platform to look. We provided them with descriptions and images for our products and they put together a new layout and various filter tools that prioritized accessibility for our users. In the development process, our website was only down about three times, but the team solved this, and any other glitches, within a day.
The site uses Joomla as its content management system. Our product selection section features a range of filters that allow users to choose specific colors. Because most of our carpets are multi-colored, TRIXMEDIA Inc programmed a functionality that lets users choose more than one at a time.
In addition to web design and development, the team helped us form a strategy to manage our two different pricing structures. Our customers are categorized in either a tier 1or a tier 2 account based on their yearly spending with our company. The system’s new, and easily managed, backend is programmed to show the specific product prices that correspond with their account type once they log in.
What is the team composition?
We worked with a project manager and one other resource from TRIXMEDIA Inc.
How did you come to work with TRIXMEDIA Inc?
We were looking for someone who understood the rug industry and we were referred TRIXMEDIA Inc. We spoke with 10 different agencies and they weren’t able to do what TRIXMEDIA Inc offered.
How much have you invested with them?
We spent less than $10,000 on the project.
What is the status of this engagement?
We worked on the project from June 2013–September 2013.