Trigma

BACKGROUND

Please describe your company and position.

I am the Center Manager of a child development services company

Describe what your company does in a single sentence.

Our company is a leading provider of child development services, specializing in early intervention programs for children facing developmental delays. We offer personalized therapies, assessments, and support. helping children and families navigate their developmental journey with care and expertise.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

• Our goal was to provide our healthcare professionals with actionable insights for better decision making and offering a more personalized experience to the patients. Additionally, we also aim to reduce manual errors and delays in identifying developmental delays, ensuring quicker and more effective care for children.

SOLUTION

How did you find Trigma?

Clutch Site

Why did you select Trigma over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Trigma were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

AI powered software detects developmental delays in children early by analyzing behavioralpatterns, medical history and milestones. It provided our healthcare providers with precise insights, enabling timely interventions. The system is user-friendly, adaptable and integrates with our existing systems, enhancing operational efficiency and offering personalized care to improve children’s development and quality of life.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

This AI software has helped healthcare providers detect developmental delays in children earlier and leading to quicker interventions. This has resulted in better developmental outcomes and more personalized care for the children. It also made the process more efficient, reducing manual work and improving overall healthcare delivery.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent and they delivered every phase on time, staying organized and clear in communication. Whenever our needs changed, they quickly adapted and kept us updated regularly, making sure the project completed smoothly and meet our expectations.

What was your primary form of communication with Trigma?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Trigma’s ability to deeply understand the challenges our business was facing, coupled with their expertise in the healthcare industry, stood out. Also, their clear and friendly communication made the entire process smooth and effective, resulting in a successful collaboration. One more thing that we love about them is their continuous support and dedication to creating something new.

Are there any areas for improvement or something Trigma could have done differently?

Working with Trigma was an amazing experience. They understood our needs and delivered great results with their innovative approach. Throughout the project they were always on top of things and ensuring everything went smoothly. Their quick support and follow-up made a huge difference, and we’re extremely satisfied with the outcome.

BACKGROUND

Please describe your company and position.

I am the Software Engineer of a consumer electronics company

Describe what your company does in a single sentence.

Our company specializes in consumer electronics and durable goods, operating in Uttar Pradesh, Uttarakhand, West Bengal, and Sikkim. With over 90 stores across 50+ Tier 2 and Tier 3 cities, the company offers a diverse range of products, ensuring quality service and customer satisfaction since 2007.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

• We have an existing web platform for selling electronics and durable goods but we wanted to provide our customers with an unforgettable shopping experience and enter new markets. therefore we hired Trigma to design a mobile app that would work well on IOS as well as Android. The app will make it easier and more enjoyable for customers to browse and purchase their favorite products.

SOLUTION

How did you find Trigma?

• Online Search
• Referral

Why did you select Trigma over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget

How many teammates from Trigma were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Trigma’s work involved analyzing the recent trends undergoing in the retail industry, defining and designing of the app's internal and external layout and features exploring the latest tech stack for the mobile app. They kept us informed during the project and ensured the solution met our needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since the launch of the mobile app, we've seen a significant rise in our user base and received numerous new orders from across the country. Additionally, our customer satisfaction has improved, leading to enhanced overall business performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Trigma managed the project effectively, delivering all milestones on time. They were responsive to our needs, providing updates and adjustments as necessary. Their proactive communication ensured that we felt supported throughout the process, leading to a smooth and successful collaboration.

What was your primary form of communication with Trigma?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Trigma was their creative approach and dedication to delivering innovative solutions that enable clients to lead in their industries. Their commitment to understanding our needs and consistently producing excellent results truly distinguishes them.

Are there any areas for improvement or something Trigma could have done differently?

I was highly satisfied with Trigma’s mobile app solutions.

BACKGROUND

Please describe your company and position.

I am the Digital Marketer Analyst of Nybblehost

Describe what your company does in a single sentence.

We provide digital solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?
We hired Trigma to develop an innovative AI-powered chatbot for our clients to enhance customer support, streamline interactions, and improve user engagement. The goal behind this was to create an efficient communication tool that, meets the evolving needs of their users.

SOLUTION

How did you find Trigma?

Online Search

Why did you select Trigma over others?

• High ratings
• Good value for cost

How many teammates from Trigma were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work with Trigma involves designing and implementing natural language processing (NLP), as well as system integration and requirement collecting for an AI chatbot. Important deliverables include training materials, testing reports, a post-launch maintenance plan for ongoing enhancement, and a working chatbot.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project outcomes from developing the chatbot with Trigma have been encouraging. Key successes include a noticeable reduction in response time for customer inquiries, an increase in user engagement, and positive feedback from clients regarding enhanced customer support efficiency….

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team managed projects in a very efficient and well-organized manner. They regularly followed the project schedule and delivered items on time. Throughout the development process, their team aggressively sought feedback and made the required revisions to ensure our criteria were satisfied, demonstrating responsiveness to our demands…

What was your primary form of communication with Trigma?

Virtual Meeting

What did you find most impressive or unique about this company?

I was most impressed by Trigma's dedication to innovation and teamwork. Their group stands out for its proficiency with AI technology and proactive problem-solving. To guarantee a smooth development process and solid collaboration, they promoted open communication.

Are there any areas for improvement or something Trigma could have done differently?

Even though we had a good experience with Trigma, there is room for improvement, such as offering more thorough documentation as the project is being developed. 

BACKGROUND

Please describe your company and position.

 I am the Customer Support Executive of a gaming company 

Describe what your company does in a single sentence.

We are an online gaming company that specialises in revolutionizing the online gaming landscape in India.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

• We hired Trigma to enhance the functionality of our gaming app. Our goal was to create a dynamic and high performance app which satisfies our user and enhances customer retention on our app

SOLUTION

How did you find Trigma?

Referral

Why did you select Trigma over others?

• High ratings
• Close to my geographic location

How many teammates from Trigma were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The job involved handling the complete game development process covering all the technicalities of an app. The team worked passionately to integrate a user friendly UI/UX design which improved the overall performance of our app.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The performance and functionality improved significantly. We saw an increase in user engagement, improved feedback from players and high customer retention.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was helpful and got everything done at the right time. Their developers were quick in bringing every change we wanted in the project.

What was your primary form of communication with Trigma?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Trigma team’s tech skills were excellent! They have integrated personalised and advanced features which resulted in increasing customer engagement on our gaming app.

Are there any areas for improvement or something Trigma could have done differently?

There is no area of improvement, their continuous support services were proving their work very well.

We were overall satisfied with the work done.

BACKGROUND

Please describe your company and position.

I am the Senior Executive of a manufacturing company.

Describe what your company does in a single sentence.

We’re a machinery manufacturing company focused on building reliable, high-quality equipment for various industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

• We brought in Trigma to help us develop a mobile app that would make our operations more efficient. Specifically, we wanted to improve our inventory management, maintenance scheduling, and create a much better way to interact with our customers.

SOLUTION

How did you find Trigma?

Referral

Why did you select Trigma over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Trigma were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

From planning to development, everything was handled by Trigma. In the initial discovery phase, they understood well our needs and then moved on to the design and developed the app.

Key deliverables included the mobile app itself, integration with our existing systems, and a responsive interface that our team could easily adopt. They also provided support to make sure everything was running smoothly after the launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We’re seeing better inventory control, less downtime thanks to better maintenance scheduling, and our customers appreciate the improvement in communication and support. Overall, the app has helped us run more efficiently and respond faster to issues. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Trigma’s team was organized, kept us in the loop throughout the process, and were generally on time with their deliverables. 

What was your primary form of communication with Trigma?

Virtual Meeting

What did you find most impressive or unique about this company?

Whenever we had a question or needed something adjusted, they were quick to respond and willing to make changes to meet our needs. Their team was easy to work with, and they really knew their job.

Are there any areas for improvement or something Trigma could have done differently?

The final product was worth the wait. 

BACKGROUND

Please describe your company and position.

I am the Project Manager

Describe what your company does in a single sentence.

We are a digital advertising agency that specializes in offering digital marketing solutions to businesses of all sizes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

• We hired Trigma to build a cross-platform app that will help us improve our marketing campaigns by giving us real-time insights. We want a more user-friendly interface that makes it easy for us to communicate with our agencies.

SOLUTION

How did you find Trigma?

Online Search

Why did you select Trigma over others?

• High ratings
• Good value for cost

How many teammates from Trigma were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

So, the job involved building an app that works on all devices and meets our needs, such as helping us get more customers and improving our search engine rankings. The team working on the app was always there to help us make changes as needed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The overall project outcomes were excellent. Through mobile app development we are now able to track our performance metrics more quickly, streamlining our decision making process. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was super helpful and got everything done right on time. They were really fast at answering all our questions too.

What was your primary form of communication with Trigma?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Trigma's tech skills are impressive! They used the tech React Native to make sure everything runs smoothly and offered a platform dashboard that aligns well with our goals.

Are there any areas for improvement or something Trigma could have done differently?

There are no areas for improvement or things that could have been done differently. The work done was satisfactory.

BACKGROUND

Please describe your company and position.

 I am the Content Writer of an information technology company 

Describe what your company does in a single sentence.

IT Service 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

We appointed Trigma to develop and integrate an innovative Content Management System(CMS) with AI integration. Our primary goal is to improve our content management process , efficiency and integrate AI capabilities to enhance our customer involvement.

SOLUTION

How did you find Trigma?

Online Search

Why did you select Trigma over others?

• Pricing fit our budget
• Company values aligned

How many teammates from Trigma were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope includes the development and designing of CMS software as per our needs. Even after the development we have been provided with the training sessions of using a new system effectively, ensuring ongoing support for us.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project outcomes are excellent. We have tracked a boost in our content management efficiency, reducing the time for completion of projects. The AI oriented features provide valuable insights, helping us to create engaging content for our target audience. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Trigma project management was highly effective. They ensure clear communication, keeping us informed at every stage of the project. The team kept in view the agreed timelines and delivered all the key milestones on time.

What was your primary form of communication with Trigma?

Virtual Meeting

What did you find most impressive or unique about this company?

The best part of Trigma is their ability to understand our unique problems and provide a customizable design. The technical experts' commitment towards customer satisfaction is evident throughout the project.

Are there any areas for improvement or something Trigma could have done differently?

We are very satisfied with the overall service provided by Trigma.

BACKGROUND

Please describe your company and position.

I am the Associate of an education company

Describe what your company does in a single sentence.

Management business school

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

• The team at Trigma was hired to develop a custom software solution to simplify student enrollment, registration, and academic records management while also looking at our financial operations, including fee management and budgeting.

SOLUTION

How did you find Trigma?

Online Search

Why did you select Trigma over others?

• High ratings
• Company values aligned

How many teammates from Trigma were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope included the design and development of our solution. After the development too we were provided with user training sessions, detailed documentation, and ongoing tech support to ensure optimal use of the new system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Automation in enrollment and fee management reduced processing time by 40%. Reduction in errors in financial data leading to data integrity.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team kept in view the agreed upon timelines, and delivered all key milestones as per schedule. The project style too was impressive and displayed their expertise in the field.

What was your primary form of communication with Trigma?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Trigma’s ability to understand our unique needs and translate them into a robust and user-friendly software solution was quite unique and impressive.

Are there any areas for improvement or something Trigma could have done differently?

We were very satisfied with the work done.

BACKGROUND

Please describe your company and position.

 I am the Technical Manager of an information technology company 

Describe what your company does in a single sentence.

We are an enterprise data protection software company that provides discovery, classification, masking and encryption software, along with data compression software.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

• We were seeking a solution that could effectively manage and secure our sensitive data, such as customer information and financial data. We were particularly interested in automating the process of identifying and protecting data to mitigate the risk of data breaches.

SOLUTION

How did you find Trigma?

Online Search

Why did you select Trigma over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Trigma were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project started with a discussion between Trigma and us. The team understood our specific requirements and pain points. They learnt about our existing data management processes, and the regulatory compliance standards. Based on the gathered requirements, Trigma offered to us an AI-powered Data Security Platform that could automatically discover plus classify sensitive data across the organization. 
Key deliverables of the project 

• A fully deployed and integrated AI-powered Data Security Platform
• Ongoing technical support and maintenance services
• Regular updates

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Better protect customer information and comply with regulations
• Accurate detection capabilities minimized the risk of data breaches 
• Improved data security posture
• Increased trust among stakeholders

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team displayed excellent project management throughout the project. Items were delivered on time with respect to prompt responses. 

What was your primary form of communication with Trigma?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to understand our challenges and transform them into technological solutions set them apart from other service providers.

Are there any areas for improvement or something Trigma could have done differently?

Overall, we were satisfied with their performance and commitment to delivering results.

BACKGROUND

Please describe your company and position.

I am the Operations of a Biotechnology Company

Describe what your company does in a single sentence.

A leading global developer, manufacturer, and supplier of high-quality reagents, analytical instruments, and precision diagnostics.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Trigma to accomplish?

• We faced difficulty in managing our catalog of over 500,000 products and ensuring efficient data accessibility and collaboration across global locations. We did seek a solution to streamline data integration, improve real-time data access, and enhance data security for sensitive biomedical information.

SOLUTION

How did you find Trigma?

Online Search

Why did you select Trigma over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Trigma were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Trigma set up a scalable cloud-based system that streamlined data sharing across our global distribution sites. They also enabled secure, real-time collaboration tools worldwide, boosting productivity and accelerating innovation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

30% improvement in data processing times, improved security of critical data, and a significant reduction in operational delays.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was efficient, and they consistently delivered on time. Yes, they were responsive to our needs.

What was your primary form of communication with Trigma?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team's expertise in handling complex data systems securely and effectively stood out the most.

Are there any areas for improvement or something Trigma could have done differently?

The team performed well overall.