TriggerAppy is a Business Technology Solutions provider, founded in 2010.
Our aim and focus is in delivering expertly crafted bespoke software and precisely targeted development projects.
Building on this, as a small but focused operation, we strive to provide a personal touch to each and every client and project, always zeroing back in on client needs and goals.
We work as flexibly as possible in all we do. To date our projects have predominantly been in the general area of web development and API based solutions, but we have also brought mobile ios/android apps to market, as well as one-off solutions in other areas e.g. database/middleware solutions.
Our primary niches to date have been in the Private Hire/Taxi industry and in Open Banking/Faster Payments solutions. Much of this work has come about as a result of contacts made and through referrals, and subsequent relationships developed over time. This relationship building and a successful track record has led to significant repeat work.
Our main solutions to date revolve around booking and payment platforms, api integrations, and mobile payment/booking apps. We have also developed an android and tracking driver app.
As well as bespoke booking solutions for specific clients, we have also developed a Software as a Service (SaaS) complete suite we offer to clients. This allows for a high degree of branding and customisation through system settings to meet a diverse range of needs.
We have also delivered other on-demand solutions e.g. for Driver Payment Kiosk Integration (creating a ‘middleware’ database between a leading Kiosk provider and a leading booking despatch software, and the necessary connections.
$1,000+
$100 - $149 / hr
2 - 9
Downpatrick, Northern Ireland
Founded 2012
1 Locations
Downpatrick , Northern Ireland
Total Reviews
3
Average Referral Rating
5.0
/5
Most Common Project Size
$10,000 to $49,000
$XX,XXX – $XXX,XXX
Focus
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Highly Rated Similar Providers
TriggerAppy Ltd Review Insights
Overall Review Rating
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Top Mentions
professional (2)
understands the needs of their clients (2)
detail-oriented (1)
exceeds expectations (1)
flexible (1)
helpful (1)
innovative (1)
reliable (1)
Review Highlights
High Professionalism and Timely Delivery
Multiple reviews praise TriggerAppy Ltd for their professionalism and ability to deliver projects on time. Clients appreciated their responsiveness and the quality of the work provided.
Innovative and Result-Driven Solutions
Clients reported significant improvements in their business operations and customer satisfaction due to TriggerAppy Ltd's innovative solutions, such as a seamless payment integration and modernized websites.
Excellent Customer Service
Clients noted TriggerAppy Ltd's exceptional customer service, highlighting their willingness to pick up the phone and address queries promptly, which made them easy to work with.
No Noted Areas for Improvement
None of the reviews highlighted any specific areas for improvement, suggesting a high level of client satisfaction with the services provided by TriggerAppy Ltd.
Effective Project Management
TriggerAppy Ltd is commended for their project management skills, including clear communication, attention to detail, and the ability to involve clients in every step of the process.
Booking System Dev & Website Revamp for Taxi Company
Custom Software DevelopmentE-Commerce DevelopmentMobile App Development
$10,000 to $49,999
July 2017 - June 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They consistently went above and beyond our expectations."
Oct 12, 2023
Director, TheCabwarehouse Ltd
Andrew Doody
Transportation
Ramsgate, England
1-10 Employees
Online Review
Verified
TriggerAppy Ltd developed an online booking system for a taxi and driver service company. The team also built an online payment integration and revamped the client's company website.
The payment integration simplified operations, leading to an increase in bookings and customer satisfaction, and the revamped website was user-friendly. TriggerAppy Ltd communicated effectively, paid attention to detail, and was responsive to questions. Their customer service also stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of TheCabwarehouse Ltd
Describe what your company does in a single sentence.
Taxi and private hire driver service.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire TriggerAppy Ltd to accomplish?
To develop an online booking system
To provide us with an online payment application.
Modernise and develop our website.
SOLUTION
How did you find TriggerAppy Ltd?
Referral
Why did you select TriggerAppy Ltd over others?
High ratings
Pricing fit our budget
Referred to me
Great communications from day1
How many teammates from TriggerAppy Ltd were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
TriggerAppy, is the company that provided us with outstanding service and remarkable developments for our taxi web booker with payment integration and our company website at Thanet Cars. From the moment we engaged with TriggerAppy, it became abundantly clear that we were partnering with a team of dedicated professionals who genuinely cared about their clients.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The taxi web booker solution they delivered was nothing short of impressive. It wasn't just a tool; it was a game-changer for our business. The seamless payment integration simplified our operations and enhanced the overall customer experience. We saw a significant increase in bookings and customer satisfaction since its implementation, and that was all thanks to the innovative work of TriggerAppy.
But it didn't stop there. TriggerAppy also revamped our company website, taking it from a functional but outdated platform to a modern, user-friendly masterpiece. The new website perfectly reflected our brand, and the feedback we received from our customers was overwhelmingly positive.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Throughout the entire process, the team at TriggerAppy exhibited professionalism, clear communication, and an unparalleled attention to detail. They were responsive to our questions and concerns, making sure we were informed and involved every step of the way.
What truly stood out about TriggerAppy was their passion for their work. It was evident that they were not merely a service provider, but a partner invested in our success. Their commitment to delivering top-notch solutions left a lasting impression on us. They consistently went above and beyond our expectations.
What was your primary form of communication with TriggerAppy Ltd?
Email or Messaging App
What did you find most impressive or unique about this company?
TriggerAppy was an absolute pleasure to work with, and we couldn't have been more pleased with the results they delivered for Thanet Cars. If you were seeking a company that combined cutting-edge technology with a deep understanding of your specific needs, you didn't need to look further than TriggerAppy. Their exceptional service and company-related developments had propelled our business to new heights, and for that, we were incredibly grateful.
Are there any areas for improvement or somethingTriggerAppy Ltd could have done differently?
TriggerAppy was superb and terrific to deal with in every aspect.
RATINGS
5.0
"One word, Superb."
Quality
5.0
Service & Deliverables
"Always kept to the time schedules agreed and the developments were checked with me all the way through."
Schedule
5.0
On time / deadlines
"Always punctual, zoom meetings and phone calls as arranged."
Cost
5.0
Value / within estimates
"before commencing I researched several potential companies and although not the cheapest they were mid range and their reviews and recommendations were what made me decide on using them."
Willing to Refer
5.0
NPS
"TriggerAppy from start to finish of each project kept to the timeframes agreed, communicated very well and provided everything I required to bring the business into the modern world.
Custom Software & API Integration for Transportation Company
Custom Software Development
$50,000 to $199,999
Feb. 2019 - Aug. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“TriggerAppy was always a reliable source of information.”
Mar 8, 2023
Technology Manager, Transport Innovation
Gleb Samsonov
Transportation
United Kingdom
11-50 Employees
Phone Interview
Verified
TriggerAppy Ltd worked on various software development projects for a transportation company. They built APIs for the client, integrating them with in-house systems and external services using PHP and MySQL.
Every project was successfully done, and TriggerAppy Ltd proved reliable in delivering great code. Thanks to their top-notch problem-solving skills, the team resolved bugs and issues easily. Their resources were highly flexible and provided useful suggestions for achieving the client’s goals.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the IT manager at Transport Innovation, a ground transportation company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with TriggerAppy Ltd?
We hired TriggerAppy for their software development and consulting services.
SOLUTION
What was the scope of their involvement?
We provided TriggerAppy with a brief, and they advised us on approaching the project. They suggested various solutions for our problems, including integrating third-party services.
Moreover, the team built API services for us. These services were integrated with our in-house systems. They also created new APIs that interacted with external services. They used PHP and MySQL as their key tech stacks.
What is the team composition?
We worked with James (Founder & Director) and a senior developer; they were our primary points of contact.
How did you come to work with TriggerAppy Ltd?
When I joined the company four years ago, TriggerAppy was already engaged in the project. In other words, I inherited this relationship.
How much have you invested with them?
We spent around £70,000 (approximately $86,000 USD).
What is the status of this engagement?
The project lasted from February 2019–August 2022. We had multiple extensions over the years, but all of the work was completed.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Every single project we had was signed off. TriggerAppy’s lead developer was thorough; she wrote great code and documents. Moreover, the team had great processes in submitting information to our repository. If there were any bugs, they dealt with them right away. The lead developer truly knew how to solve problems.
Meanwhile, James was a great analyst. He listened to us and understood the business, enabling him to solve problems. Overall, they were nice people, and I was happy to have a partnership with them.
In the future, once the project continues and we need software enhancements, we’ll call for them to do the task for us.
How did TriggerAppy Ltd perform from a project management standpoint?
Glitches happened due to our work, not theirs. TriggerAppy was flexible, and James always completed all projects. He gave great estimates and tried to allocate a dedicated developer to our project. That way, the project would be prioritized without any complaints.
On top of that, their team took the time to understand our goals and gave good advice on how to approach them. We primarily communicated through emails. Every once in a while, we had phone conversations to discuss issues or projects. James even came to our office a couple of times to have face-to-face meetings.
Their lead developer worked remotely, which wasn’t an issue for us. They worked as a team with our in-house developer and formed a great partnership.
What did you find most impressive about them?
TriggerAppy was always a reliable source of information. If they didn’t know something, they would research it. Then, they’d return to us and present their opinions on tackling any problem.
Are there any areas they could improve?
No, there aren’t any.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App Development for Transportation Company
Mobile App Development
$10,000 to $49,999
Mar. - Sep. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They actually pick up the phone any time you need to speak to them to deal with any of your queries."
Oct 23, 2023
CEO, Transportation Company
Anonymous
Transportation
London, England
1-10 Employees
Online Review
Verified
TriggerAppy Ltd developed a mobile app for a transportation company. The goal was to create a platform for drivers and customers.
The app was delivered on time and met all of the client's needs. TriggerAppy listened attentively to the project's requirements and even made their own suggestions to further improve the app. The team was responsive, professional, and easy to work with.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of a transportation company
Describe what your company does in a single sentence.
Delivery
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire TriggerAppy Ltd to accomplish?
Develop an app
SOLUTION
How did you find TriggerAppy Ltd?
Referral
Why did you select TriggerAppy Ltd over others?
High ratings
How many teammates from TriggerAppy Ltd were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
App development for driver and consumer for delivery platform
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
They provide a high professional service and delivered on time with the project. Would use them again.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The project management team listen to my requirements and even made their own suggestions , which helped improve the experience for the consumer and Driver
What was your primary form of communication with TriggerAppy Ltd?
In-Person Meeting
Virtual Meeting
What did you find most impressive or unique about this company?
They actually pick up the phone any time you need to speak to them to deal with any of your queries.
Are there any areas for improvement or something TriggerAppy Ltd could have done differently?
If you’re not seeing exactly what you need here, send this company a custom message.
You can talk about your project needs, price, and timeline to get started on your project.
