Trident Analytical Solutions

BACKGROUND

Introduce your business and what you do there.

I’m a sales manager at a home improvement company. We help with pest control, lawn care, painting, cleaning, and roof and appliance repairs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Trident Analytical Solutions?

We rebranded our company and engaged Trident to redevelop and maintain our website. We also wanted to improve the UI/UX and enable site visitors to book services without difficulty.

SOLUTION

What was the scope of their involvement?

We had an existing website for our old brand, so Trident helped us revamp the site to reflect our new company identity. First, we provided the team with our new logo and color scheme, and they designed the UI/UX and uploaded relevant content from our old website. Aside from referencing the old site, they built the new website from scratch using React Native and enabled it for mobile access. They were also responsible for maintaining the site. 

What is the team composition?

We worked with 6–7 Trident team members including a project manager.

How did you come to work with Trident Analytical Solutions?

We had heard about Trident through word of mouth, and they had positive Google reviews, so we reached out to discuss the project. They shared their ideas and provided us with an extensive framework, which we liked, so we hired them. 

How much have you invested with them?

We invested roughly $28,000 in the partnership with Trident.

What is the status of this engagement?

We worked with Trident between March 2020– August 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The Trident team delivered a very user-friendly, high-quality website, and we’ve been happy with the results. Before our partnership with Trident, we hadn’t booked any customers directly through our website. Now that Trident has provided us with a more user-friendly and intuitive interface, we’ve received additional bookings and increased our sales. Their efforts have proven helpful in increasing our revenue. 

How did Trident Analytical Solutions perform from a project management standpoint?

Trident managed the project very well. The team is very knowledgeable about the latest technologies, and despite the time difference, they always made themselves available to us. Working with them was different than our experiences with other service providers; they made us feel like family. 

They always shared timely progress reports and remained open to feedback throughout the project. Whenever we had questions or requested changes, they made them without hesitation, and we typically communicated via Skype.

What did you find most impressive about them?

I’ve been most impressed by Trident’s responsiveness and prompt decision-making. They were very communicative partners, which helped the project run smoothly.

Are there any areas they could improve?

I have nothing Trident could improve on. 

Do you have any advice for potential customers?

I advise working with Trident and keeping your requirements clear and simple. As long as you communicate, they’ll deliver what you ask.

BACKGROUND

Please describe your company and your position there.

TPR offers employment services to increase the likelihood of candidates being selected for an interview.

As the Founder, my aim is to deliver the best product on the market at the most competitive price. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trident Analytical Solutions, and what were your goals?

As part of our service we needed to manually prospect for services that clients advertise on a job board. This was extremely time consuming and repetitive work.

Additionally, none of the staff wanted to do it! I turned to Trident to source a solution.

SOLUTION

How did you select Trident Analytical Solutions and what were the deciding factors?

I'll be honest, I had no idea what I needed. I just knew there must be a better way. So I reached out and was clear about how little I knew and TAS took care of the rest. The initial prototype was so much more than I could have expected.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I outlined step by step instructions in a Word document with screenshots to capture what I manually did. TAS then came back with a Python bot that automated the whole process!

How many people from the vendor's team worked with you, and what were their positions?

2 staff worked on the project

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since starting the bot in July 2013, it has increased the consistency of work and saved 1.5 hours a day of data entry.

Describe their project management style, including communication tools and timelines.

Communication has always been prompt and professionalism. It has been a pleasure to work with them and looking forward to continuing to do so into the future.

What did you find most impressive or unique about this company?

To make something that seems incredibly complicated so easy for someone like me who has no Python knowledge.

Are there any areas for improvement or something they could have done differently?

As I don't know anything about automation it would great for the team to recommend areas where they could help.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a SaaS software service for ticket holders who want to transfer their tickets using a secondary market.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Trident Analytical Solutions?

We worked together with Trident Analytical Solutions to create a web-based platform and backend Python/Selenium bot to automate our site.

SOLUTION

What was the scope of their involvement?

They built the bot and connected it to a platform they built in SQL. They also created the frontend of the web platform, working on the UI and on how the users interact with the bot.

What is the team composition?

I speak to one head manager, and they have a programmer and a designer/developer on the team as well. 

How did you come to work with Trident Analytical Solutions?

We found them on Upwork, and they stood out to us because they had a lot of experience with programming. They seemed trustworthy and were at a great price point.

How much have you invested with them?

We’ve paid them a little over $10,000, and we estimate that our total investment will be around $30,000.

What is the status of this engagement?

We’ve been working with them since October 2019. The relationship is ongoing as we’re starting a bigger project with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They’re amazing and do pretty much everything I say. I ask them if they can do something, and then I ask them to go do it. Their answers are always yes to both questions, and they’re very fast at accomplishing their tasks.

How did Trident Analytical Solutions perform from a project management standpoint?

Communication and collaboration are mostly fine—the time difference is the only issue because I have to stay up late to talk to them. To communicate, we use email and text. We primarily work with GitHub to collaborate with them.

What did you find most impressive about them?

Their bot making skills are incredibly impressive. Both their selenium skills and their skills at making headless Chromes are fantastic.

Are there any areas they could improve?

Honestly, there are no ways they can improve.

BACKGROUND

Introduce your business and what you do there.

I'm the co-founder of Duchess Travel, an Australian travel company providing travel packages.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Trident Analytical Solutions?

We wanted a platform where people could come and book their travels online, so we hired TAS to create our website and build an app for us.

SOLUTION

What was the scope of their involvement?

Initially, we provided TAS with our idea and the UI designs, and they created the website from scratch. Our requirements included a yellow theme for its design and payment and booking capabilities so that clients could do everything on our site. As for the technology stack, they used HTML and CSS.

Currently, TAS is developing our mobile app, which will be available for both Android and iOS devices. It has not been completed yet, but it will be in around a month. After completing the app, we will sign a two-year maintenance contract with them.

What is the team composition?

I work with around 5–6 people from TAS, from whom we have a main point of contact.

How did you come to work with Trident Analytical Solutions?

They sent us an email telling us what they could do for us; it was a cold email.

How much have you invested with them?

So far, we’ve spent around $30,000, but the project budget is around $60,000–$65,000.

What is the status of this engagement?

We started the engagement in July 2022, and it is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

TAS is very good at their job, and they deliver quality work. Thanks to our new site, our bookings have increased by around 60%–70%.

How did Trident Analytical Solutions perform from a project management standpoint?

TAS delivers on time and stays within budget. We mainly communicate with them via Slack, Skype, and WhatsApp. 

What did you find most impressive about them?

TAS’ work quality, cost, and timeliness are impressive.

Are there any areas they could improve?

It would be good if some of TAS’ team members improved their communication skills, but overall, they’re very good. 

Any advice for potential customers?

Give them your part of the work on time and provide them with all the requirements they need.

BACKGROUND

Please describe your company and your position there.

I am an affiliate marketer who deals in paid advertising and mainly Google AdWords. I generate high converting leads for clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trident Analytical Solutions, and what were your goals?

I had them developed a Google AdWords campaign creator bot and they were highly professional and efficient in finishing the project as per requirements.

SOLUTION

How did you select Trident Analytical Solutions and what were the deciding factors?

I selected trident through a referral

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They designed a selenium based tool which was able to log on to AdWords and was able to create campaign on a bulk scale with the data provided to it using backend which is handled by a front end solution in the form of an admin panel

How many people from the vendor's team worked with you, and what were their positions?

I was in coordinating with nikhil and he is my go to guy for project handling

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I was able to save my time and my team's time by automating the tasks which were ideally most time consuming

Describe their project management style, including communication tools and timelines.

Communication and timelines were met as per the discussed schedule

What did you find most impressive or unique about this company?

They have the ability to code anything you can imagine.

Are there any areas for improvement or something they could have done differently?

I think they're perfect in their role

BACKGROUND

Please describe your company and your position there.

Financial Services, CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trident Analytical Solutions, and what were your goals?

The goal was to build a Trading information platform that would combine news with order flow data.

SOLUTION

How did you select Trident Analytical Solutions and what were the deciding factors?

Upwork

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They designed and developed a Trading Platform

How many people from the vendor's team worked with you, and what were their positions?

2 people

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to launch the project on time and above expectations in terms of quality

Describe their project management style, including communication tools and timelines.

The project manager was extremely professional and easy to deal with

What did you find most impressive or unique about this company?

We had direct access to the team at any time of the day

Are there any areas for improvement or something they could have done differently?

The quality of work is great.