Tribox Design

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a small jewelry business.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Tribox Design?

I needed help with marketing and how to brand my company as an online business.

SOLUTION

What was the scope of their involvement?

Tribox Design helped me with brand identity and how to portray my business. I provided them with the name, a mood board I wanted them to follow, and my business plan, including my mission and vision statement, strengths, weaknesses, and opportunities. The team worked around that information.

They defined a color scheme and designed the logo, giving me many JPEG files of it. The team designed our business cards and packaging. Tribox Design also provided us with mock-ups for marketing material and to preview what our Instagram feed could look like. 

What is the team composition?

I worked with two people from Tribox Design; a designer and a brand strategist. 

How did you come to work with Tribox Design?

I found them online, and since they had a nice website, I sent them an inquiry.

How much have you invested with them?

I spent about 50,000 Philippine pesos (approximately $900 USD).

What is the status of this engagement?

We worked together from The project lasted from January–March 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Tribox Design was good and very professional. I’m very satisfied with their branding work; they provided me with what I wanted. I haven’t launched the brand, so there aren’t any metrics yet.

How did Tribox Design perform from a project management standpoint?

They were good at meeting deadlines. They gave me the timeline and meeting dates when the engagement started, and they met everything unless I asked for additional work. If they needed an extension, they would notify me. We communicated through Fiverr. The only issue with communication was that all the meetings had to be done online, and I’m not a fan of virtual meetings. 

What did you find most impressive about them?

I appreciate that Tribox Design was a small team and very hands-on, making it easy to communicate with them faster. 

Are there any areas they could improve?

No, they were good, and they got the job done. 

Do you have any advice for potential customers?

I would suggest you let them know if you have an idea. I didn’t give the team enough insight. Tribox Design provided us with many options, so I’d also advise you to ask for diversity in choices.

BACKGROUND

Please describe your company and your position there.

I am the co-owner of a start-up food manufacturing business. Our goal is simple - bring the taste of home. We are determined to be the only food producer in the country that accords eating experience to another layer of purpose.

The mode of our work is to provide modern Filipinos who want to incorporate culture through food. We believe that people are happier when they feel at home.

Our brand resonates celebration of the rich and diverse food cuisine of the islands of the Philippines. And we believe that we can bridge the gap between tradition and innovation through food. As we do this, we are committed to be brand-sensitive to relevant issues such as awareness on sustainability and pushing efforts to have an impact towards the environment.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tribox Design, and what were your goals?

We have promising goals for the brand, but we were overwhelmed with the ideas that we did not know how to start and where to look. While working the brand identity with Tribox Design, they made sure that our goals are met and suggestions are heard. Recently, we commissioned them to trademark the official brand name and logo.

SOLUTION

How did you select this vendor?

Initially, we were looking for freelancers for this work; fortunately, we were able to find their portfolio online and their team was prompt in responding to our inquiries. Admittedly, there was one specific project they worked on previously that made us say YES!

Describe the scope of their work in detail, including any steps and the final deliverables.

After we exchanged emails, we had our first meeting through Google Meet. This meeting included the presentation of what their brand can offer for businesses, specifically, MSMEs; our brand's current problems and goals, and their recommendations, to see if there is a fit between us.

Following that, we signed a 3 month work contract with the team and they supplemented us with a timeline which was followed until final deliverables. They were flexible with our suggestions and considered all the changes we required from their outputs. Over all, the quality of their work met our expectations and we believe that they truly uphold their name and what they claimed. Whatever we have envisioned, they put this into work.

How many people from the vendor's team worked with you, and what were their positions?

We consolidated ideas closely with Inu, Tribox' CEO. He was prompt in answering emails and inquiries, and was polite with our requests for revisions. We also have encounters with Regine, the vice to the CEO. She was active in our meetings and had her fair share of thoughts and suggestions to make our brand better

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

As a start-up, we currently lack the proper metrics to demonstrate the progress nor success of this project; in addition, our operations have not take place as of the moment. But to answer, we asked for organic opinions from our families/friends, and they too, were delighted with the final output

Describe their project management style, including communication tools and timeliness.

We made 4 virtual meetings until the final deliverables were sent and the rest were done through email in the expected timeline. Their project management style was done thoroughly, one step at a time, and made sure that it is mostly our character and vision that reflects the core of the brand's identity

What did you find most impressive or unique about this company?

Aside from their exceptional creativity, mostly, it is because they do not discriminate, considering we are a start-up business. In our defense, we have tried to reach out to certain other companies but failed to get even a respond from an inquiry. Definitely, we can attest to their commitment in helping MSMEs in establishing their brands' identity

Are there any areas for improvement or something they could have done differently?

As of the moment, we have no recommendations regarding this matter

BACKGROUND

Please describe your company and your position there.

I am managing director of a company that operates coworking cafes in Cebu.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tribox Design, and what were your goals?

We wanted to test a new concept of coworking space and needed Tribox Design to conceptualize the brand identity and character.

SOLUTION

How did you select this vendor?

We found them online through The Green Table.

Describe the scope of their work in detail, including any steps and the final deliverables.

Brand Strategy: brand discovery, positioning, messaging. Brand Identity: logo, social media template, designs for stationery, polo shirts, and signage/billboard

How many people from the vendor's team worked with you, and what were their positions?

We collaborated actively with Inu, the CEO.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We kept a tight timeline (only 3 weeks) since we needed to launch the concept urgently at that time to pivot from the covid slump. Inu from Tribox enthusiastically agreed to this, even if it was a stretch from his usual 3-month timeline for similar projects.

Describe their project management style, including communication tools and timeliness.

Despite being a one-man team, Inu engaged with us professionally and ensured the deliverables were on time and of high quality.

What did you find most impressive or unique about this company?

The designs Tribox Design imagined aptly captured what we envisioned for the brand, despite the tight budget and timelines. The brand discovery process helped a lot to bring this out. Inu also did not mind that we used design pegs from well-known brands to better illustrate our point.

Are there any areas for improvement or something they could have done differently?

Nothing, really. We believe we got the best value for our budget.

BACKGROUND

Please describe your company and your position there.

I am the Founder & Executive Director of Communities for Alternative Food Ecosystems Initiative. CAFEi is a SEC-registered civil society organization (non-profit, non-government) whose aim is to cultivate a food ecosystem of communities who choose food growing, trading, preparing and consuming practices that affirm and nourish a healthy and vibrant Life for our earth and all its inhabitants.

CAFEi’s major projects are Cebu Farmers Market, with thrice-weekly farmers markets of only locally and organically-grown produce; Edible Gardens workshops; Mother Seed Library and Cebu Seed Savers; and The GIY Project.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tribox Design, and what were your goals?

We hired Tribox to upgrade the look of our brand, ie., make it less common, more fresh and unique.

SOLUTION

How did you select this vendor?

Was referred to us by a common friend. We had already been working with a few college graduates who volunteered to create new logos. They were not quite hitting it after a few tries , so JayR's entry was a quick relief and was an instant hit.

Describe the scope of their work in detail, including any steps and the final deliverables.

Tribox asked the right questions, listened. They also familiarized themselves with our farmers markets, got to know some members.

How many people from the vendor's team worked with you, and what were their positions?

One person.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Outcomes -- and easy-to-recognize and memorable set of logos.

Describe their project management style, including communication tools and timeliness.

Tribox asked the right questions, listened. They also familiarized themselves with our farmers markets, got to know some members.

What did you find most impressive or unique about this company?

Tribox Design really knows design & what works. Great at listening & sensing who you or your organization truly is, what is the essence, what is the core message you want to say. And they don’t stop inquiring, listening and sensing until something clicks. That’s why their designs feel like ‘home’ — simple, clean, bold and elegant. A perfect fit.

Are there any areas for improvement or something they could have done differently?

None

BACKGROUND

Please describe your company and your position there.

Owner of His & Her Gift shop and Flowers

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tribox Design?

Brand Identity

What were your goals for this project?

To make our business more attractive

SOLUTION

How did you select Tribox Design?

By searching, and tribox design catches my eyes and win my heart compare to others. I appreciate their works and I've seen also the reviews of there page and all of the feedback are positive. Very helpful

Describe the scope of their work in detail.

They are really SMART in terms of their work.

What was the team composition?

They are approachable ,open minded, friendly and I'm so comfortable with them. They're flexible enough to handle concerns and they provide valuable solutions to business problems.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Since then ,I'm so thankful to Tribox Design for helping our business more valuable and meaningful . They are one of the reason why we are confident enough to our business. They are also the reason why we already have a lots of customer.

How effective was the workflow between your team and theirs?

We met every week for a meeting regarding their outwork towards my business, or they give us a weekly report .And they explain to us why they have to do this or that .

What did you find most impressive about this company?

I'm so impress to them because they are not aftering for the service fee. But first thing they do is the valuable service they give to their clients, that helps the business more progressive.

Are there any areas for improvement?

Everything must be grow more and more for improvement. I'm looking forward to Tribox Design that their service is continuous so that they can help a lots of businesses around the globe especially to the seme one. Till next project!

BACKGROUND

Please describe your company and your position there.

I am the CEO of Adtokart - A marketplace app that also provides a custom form & website builder for small and local businesses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tribox Design?

Brand Identity, Brand Strategy and Brand Design.

What were your goals for this project?

We wanted to have clearer messaging so that we could communicate our mission to our potential customers and merchants better. We also needed a strong brand identity, and that's what Tribox Design made.

SOLUTION

How did you select Tribox Design?

Our team was searching on facebook and we coincidentally found Tribox Design's social media page. We were impressed with their portfolio and more so with their mission of empowering small businesses.

Describe the project in detail.

We needed to rebrand our current platform (our App, Website and social media). We needed more than just a new logo, we needed a strong brand. And that's everything Tribox Design gave us. From logo, graphics, colors, tagline and messaging - all aligned with our company's mission and vision.

What was the team composition?

We're not aware of their team composition, Inu was the main guy we were in contact with.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We've been getting a lot of positive feedback with our new branding. Our mission is now well-communicated and we can really tell that our customers understand what our company is all about because of our brand. We also benefited from this internally in the team as our vision was aligned in the process of rebranding.

How effective was the workflow between your team and theirs?

Communication was easy between our company and Tribox Design.

What did you find most impressive about this company?

Tribox Design really takes the time to understand what your brand is all about. The talent, creativity and passion are evident in their work.

Are there any areas for improvement?

I think they're the complete package.

BACKGROUND

Please describe your company and your position there.

I am the owner of Mang Laba Laundry Services. A local laundromat outlet based in Cebu City, Philippines which was established in 2018. Currently, it has 2 outlets and expected to grow this year.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tribox Design?

When we started the company, we are not thinking about the branding. Therefore, we don't have presence in socmed. We don't even have a logo. We needed help to relaunch our identity to bring us to the next level of our business. We looked for a 3rd party consultant and that brought us with Tribox Design.

What were your goals for this project?

Though our business has been doing fine within the local boundaries, our goal is to reach as many potential customers in socmed and bring them to our outlets. Likewise, our brand will be known in the city.

SOLUTION

How did you select Tribox Design?

With several branding agencies, I chose Tribox Design because of their professionalism, structured methodologies, witty creativity, most especially its personal touch to its customers!

Describe the scope of their work in detail.

We started with a series of discovery questions. Defined the problem areas. Identified the needs and wants. All in one meeting only. We covered a lot of items and that's how structured they were. After a couple of days, they got back to me already with a solution to my branding needs.

What was the team composition?

I worked directly with the CEO himself who happens to be their design artist and at the same time branding consultant. It's a one-on-one session.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Initially, the logo he made was awesome. The very first time i saw it, boom! Very strong, and bold! Simple yet clearly signifies who we are and what we do! A lot of people even artist praised our logo. I was soooo elated. No more further corrctions.

How effective was the workflow between your team and theirs?

In Jan 2018, i have been pre occupied. We did only one meeting and then a couple of days i got the results, the proposal.

What did you find most impressive about this company?

I'm most impressed with their personal touch to their dealings. As if the business is their own. They cared for your problems and even after you have gone through success.

Are there any areas for improvement?

I think they must nurture their culture so that when they grow they maintain or even surpass the experience i had with them.

BACKGROUND

Please describe your company and position.

I am the CEO/AMO of Adamant Development Corporation

Describe what your company does in a single sentence.

Adamant Development Corporation, a construction firm.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tribox Design to accomplish?

• Branding

SOLUTION

How did you find Tribox Design?

Online Search

Why did you select Tribox Design over others?

High ratings

Describe the scope of work in detail. Please include a summary of key deliverables.

Brand Identity, Marketing, and everything else.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Deliverables, and feedback

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, very great

What was your primary form of communication with Tribox Design?

In-Person Meeting

What did you find most impressive or unique about this company?

They were very meticulous; they are the best.

Are there any areas for improvement or something Tribox Design could have done differently?

More research

BACKGROUND

Please describe your company and your position there.

I'm a director and psychologist in a mental health clinic

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tribox Design, and what were your goals?

Logomaking and creation of brand

SOLUTION

How did you select this vendor and what were the deciding factors?

Friend of one of our directors

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

They interviewed us, and gave us 3 to 4 sessions of discussing their outputs including sample logos, colors used, and tone of voice

How many resources from the vendor's team worked with you, and what were their positions?

2

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They helped us modernize our look and unifying our marketing efforts into one banner, also they brought us more confidence because of this

How effective was the workflow between your team and theirs?

Meetings were satisfactory and they were often open to chat with

What did you find most impressive or unique about this company?

Their receptiveness and generous inputs were outstanding.

Are there any areas for improvement or something they could have done differently?

None

BACKGROUND

Please describe your company and your position there.

I am a co-founder and the Chief Marketing Officer of Macaque.

Macaque is a premium spirits brand created by Filipinos, but distilled in Hsinchu County, Taiwan. Our unorthodox, yet masterfully blended, creations intertwine flavors from the East Asia region. With our identity anchored on the Formosan rock macaque’s yearning for togetherness, each bottle is designed to bring you closer as we toast to your success.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tribox Design, and what were your goals?

Me and my fellow co-founders had a vision for how we wanted the public to perceive Macaque - a premium spirits brand catering to Millennials and Generation Z. Unfortunately, we had no idea how to transform this vision into action. This led us to contract Tribox Design to provide direction and advice for the branding of our company.

SOLUTION

How did you select this vendor?

We discovered them through clutch.co. After filtering the list of branding agencies available on the site, it was a toss up between Tribox Design and Tokyo Designed, based on our budget and needs. Both were prompt in responding to our inquiry. However, the difference lied in the professionalism of the former.

* The latter scheduled a Zoom meeting with us; the time, link, and date were proposed by them. We agreed. They didn't show up.

Describe the scope of their work in detail, including any steps and the final deliverables.

For what we requested, this was our structure and timeline:

• November 11, 2021 - Discovery Session
• November 26, 2021 - Brand Strategy
• December 10, 2021 - Preliminary Design
• December 15, 2021 - Final Design
• December 22, 2021 - Application to Label and Packaging

How many people from the vendor's team worked with you, and what were their positions?

• Co-founder and CEO
• Co-founder and COO

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Only time will tell for we have yet to launch our brand. If you do hear about us in the future, it's safe to say that they did an excellent job.

Describe their project management style, including communication tools and timeliness.

They inform you a week prior regarding the agenda of the next meeting. Our correspondence was mainly through email and they usually reply within an hour. They were always on-schedule with the dates they proposed.

What did you find most impressive or unique about this company?

What we found most impressive was how fast they worked and how everything was purely done online. They delved into the heart and soul of Macaque's vision, mission, values through theoretical methods like Marty Neumeier's "onlyness" statement.

Are there any areas for improvement or something they could have done differently?

None so far, From the get go, we weren't expecting them to serve everything to us on a silver platter. They had a very proactive approach and when there were suggestions on the outcomes they produced, they would review and revise accordingly.