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DevOps, integration and infrastructure management

4.7
3 reviews

Triangu is service provider specializing in providing DevOps, integration and infrastructure management services. Our business expertise is verified by a number of successful cases across the following areas:

- Telecommunications

- Fintech

- Internet of Things

We specialize in delivering turnkey integration projects, building highly scalable infrastructure and designing solutions according to industrial security standards and regulatory compliance restrictions.

Triangu holds statuses of AWS Standard Consulting Partner and Atlassian Solution Partner.

 

 

 

 

 

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$5,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2015
Show all +
Kiev, Ukraine
headquarters
other locations
  • 300 North Lasalle Suite 4925
    Chicago, IL 60654
    United States
    +18182510998

Portfolio

Key clients: 

Idemia (ex Oberthur Technologies), Affirmed Networks

         

Reviews

4.7
3 reviews
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Product Integration & Engineering for Security Firm

"They are responsive, deliver on time, and do things as expected."

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4.0

Quality: 
4.5
Schedule: 
4.0
Cost: 
3.5
Willing to refer: 
5.0
The Project
 
Confidential
 
2014 - Ongoing
Project summary: 

Triangu works closely with clients to finalize statements of work, gather specifications, and validate delivery of mobile financial services solutions. They also managed testing and invoicing. 

The Reviewer
 
10,001+ Employees
 
France
Nicolas Jallad
Head of Delivery, IDEMIA
 
Verified
The Review
Feedback summary: 

The solutions satisfy customers and customize products to their specification. Triangu integrates fluidly with the internal team, upholding company standards and responding quickly to requests. Their professionalism, technical competence, and tight management keep clients informed. 

BACKGROUND

Introduce your business and what you do there.

IDEMIA is a multinational company in the security mobility domain. We provide services to global financial institutions, mobile operators, public security, and citizen identity. We have a team of 14,000 people from all over the world. I am the head of delivery within the mobile operator business unit, in charge of solution deployment and support.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Triangu?

We obtained a market within the Commonwealth of Independent States, specifically Kazakhstan, Uzbekistan, and Ukraine. These regions have native Russian speakers, which is why we decided to work with Triangu.

We knew them previously and had worked together within another company for support. We were happy with their results and professionalism, so we decided to contract several services with them, including project management and business development.

SOLUTION

What was the scope of their involvement?

We provide mobile financial services for mobile operators. Clients can use their phones as mobile wallets, keeping money in their mobile accounts instead of having an account at a bank. We propose these solutions to mobile operators so they can provide services to their subscribers.

We won a deal with a global group serving the countries previously mentioned, and started the deployment of this solution. Within this scope, Triangu manages the project in Kazakhstan and Ukraine. They also supply integrators who finalize statements of work. They approve and validate specifications with the customer, based on our product and its customizations. They put together a statement of work based on discussions with the customer.

We develop solutions in our own labs and run R&D in different areas. Triangu validates the delivery, ensuring that what we produce is in line with the statement of work to which the customer has agreed. This involves technical validation and installation on different platforms, as well as acceptance testing with the customer. They provide global project management, including invoicing.

This isn't really development since the core of the product only changes in our labs in the U.S. They perform integration, customization, and configuration based on customer needs. They also offer additional business consultancy, in which they help our customers ride down their requirements and needs.

What is the team composition?

Integrators and technical engineers from their team manage the integrations. They have the computer science skills to deploy these solutions under Linux operating systems, using Oracle databases and three-layer applications with redundancy. It’s a full and complicated solution that requires technical expertise.

How did you come to work with Triangu?

Most of them were working for us through another company. When they gained independence and built their own company, we decided to work with them as well.

What is the status of this engagement?

We started working with Triangu’s team in 2014 when our company had a different name. We have a long-term ongoing project with them. So far, we haven’t explored opportunities to work with Triangu on other projects.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve helped move the product within the customer’s proximity. They’re professional, and they know what they’re doing. While working in these countries, their Russian language competency is a plus for us.

How did Triangu perform from a project management standpoint?

Their performance is very good. We store our information on Jira and Confluence. Within these two projects, Triangu integrates with our team. They use our global delivery tools, perform the same kind of reporting, and participate in weekly meetings with different project managers.

We’ve integrated them with our own team, using our own project deployment methodology. We have weekly calls, we use email, and we have face-to-face visits in Ukraine. They are responsive, deliver on time, and do things as expected 95% of the time.

What did you find most impressive about them?

They are very professional.

Are there any areas they could improve?

They could improve by reducing their prices. They are doing well, but there’s always room for improvement.

Do you have any advice for future clients of theirs?

Look at Triangu’s services and product documents. We know what they can do, but I’ve never visited their website and am not sure how they describe their services as we deal with them directly.

4.0
Overall Score It’s a good experience, and we are happy working with them.
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 3.5 Cost
    Value / within estimates
    They are a bit expensive.
  • 4.5 Quality
    Service & deliverables
    To give them room to improve.
  • 5.0 NPS
    Willing to refer
    I have no reservations in recommending them.

App Management for Financial Technology Company

“Triangu uses cutting-edge technology and keeps our system updated and dynamic.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2014 - Ongoing
Project summary: 

Triangu initially set up AWS and now manages the entire app infrastructure. They select servers, identify third-party add-ons, and test code, among other responsibilities.

The Reviewer
 
11-50 Employees
 
Austin, Texas
Albert Blanchard
CEO, Tabulate
 
Verified
The Review
Feedback summary: 

Triangu keeps servers running and the infrastructure efficient. Multiple outside consultants have positively reviewed their work, and users say the system is fast and easy. The team is always available and solves problems right away.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Tabulate, an end-to-end bookkeeping and payroll company initially focused exclusively on restaurants. Our software powers the bookkeeping and payroll services that we provide.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Triangu?

We didn’t have anyone on our team with expertise to run our Amazon Web Services (AWS). We needed someone to manage continuous integration, backup, redundancy, and scalability.

SOLUTION

What was the scope of their involvement?

We initially hired Triangu to just do our AWS setup, but now they manage our entire infrastructure. They set up and help select servers, provide guidance on other infrastructure tools we should use, and streamline our services. They inform our best practices and release code in test environments before it goes into production. We’ve had them do server configurations and collaborated on if we should use Docker containers. They monitor our server performance and fix any issues with memory, processing, capability, or other features.

We recently assigned them to work on our data infrastructure. They ensure the data we’ve collected is backed up and recoverable. They also run our disaster recovery processes, including documentation. If something goes wrong on either the server or app level, they make sure we can recover from it and prevent it from happening again.

What is the team composition?

We have two main points of contact. If I have a small technical question, I’ll just ask a team member. The team has gotten as large as five people, depending on the project.

How did you come to work with Triangu?

One of our partners brought them on for a different project. It went well, so we decided to partner again.

How much have you invested with them?

We’ve spent between $50,000–$100,000.

What is the status of this engagement?

We’ve been working together since 2014.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We measure success based on the number of issues we have with our infrastructure, which isn’t many. When they do happen, Triangu implements both immediate and long-term solutions to keep the infrastructure running. Users have said the system is efficient and easy to use. We’ve had outside consultants examine our infrastructure, and they say it looks great.

How did Triangu perform from a project management standpoint?

Triangu is highly responsive and readily available; the time difference isn’t a problem. If there’s an emergency in the evening or on the weekend, Triangu usually responds within a few hours.

We mainly communicate over Skype but also use email to summarize discussions.

What did you find most impressive about them?

Because of Triangu, I don’t have to worry about our server crashing. They take care of everything and make my job much less stressful. If something does go wrong, they fix it immediately.

When we first started, we were a small company, but Triangu still treated us well. They’ve always provided high-quality work. Triangu uses cutting-edge technology and keeps our system updated and dynamic.

Are there any areas they could improve?

Sometimes I have to request additional documentation, but it’s not that bad.

Do you have any advice for future clients of theirs?

Clearly define your expectations and project goals. If you do, they’ll deliver.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

DevOps for Software Development Company

"They’re professional and we can easily engage with them on any new DevOps business approach."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2015 - Ongoing
Project summary: 

Triangu delivered a solution with continuous integration and continuous deployment (CI/CD). They currently assist with other DevOps development and are developing demo screens.

The Reviewer
 
51-200 Employees
 
Lviv, Ukraine
Alex Lazarchuk
Head of Engineering, Remit AB
 
Verified
The Review
Feedback summary: 

Triangu's DevOps experts led to an increase in performance for projects. While only providing expertise in Amazon Web Services (AWS), their professionalism, consistent communication, and flexibility contribute to the continuing success of multiple projects.

BACKGROUND

Introduce your business and what you do there.

I’m the head of engineering in a Swedish-owned company called Remit AB. We provide outsourcing, out staffing, and offshoring services for client companies. We provide an entire set of services, working with clients from the idea stage to development.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Triangu?

We lack DevOps knowledge and needed a company to assist us in this area. 

SOLUTION

What was the scope of their involvement?

Triangu engaged with us to make assessments on several of our projects. They participated in creating architectural approaches and worked through business projects to assess their current state. 

They implemented and delivered a solution with CI/CD, infrastructure monitoring implementation, and CD delivery optimization.

There were also some projects where they did the technical assessments. They gave us their proposals on what should be done, where to begin, different changes needed, and what process would provide the best results.

Throughout, Triangu proposes process ideas to us and we use them as an outsourcing partner to take on some of our customer requests.They are currently working on delivering a project for one of our customers and developing demo screens. There’s been a continuous delivery of products throughout this integration.

What is the team composition?

They provide a senior-level QA expert, in-house engineers, and a top-level management person that addresses questions/requests, resource planning, and acts as the main point of contact.

How did you come to work with Triangu?

We had been searching for a DevOps partner, and Triangu was referred to us. We had a discussion and started to work together.

What is the status of this engagement?

We started working together in 2015 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have seen an increase in performance. Our collaboration continues to be quite successful, which is why we are still working with them.

How did Triangu perform from a project management standpoint?

In most projects, we handle project management from our side, but they communicate well with us and provide great resources.

What did you find most impressive about them?

They’re professional and we can easily engage with them on any new DevOps business approach. They are responsive and flexible communicators.

Are there any areas they could improve?

They specialize in AWS, but they could expand and grow in their expertise.

Do you have any advice for potential customers?

Engage with them as much as possible from the very start, the sooner the better. Give them your ideas. Some issues can be avoided by getting on the same page with one another. Their engineers propose different solutions and ways to improve the process of delivery. Listen to them, as they have great ideas and know what they’re doing.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    We have referred them to clients and partners.