What was the scope of their involvement?
We provide mobile financial services for mobile operators. Clients can use their phones as mobile wallets, keeping money in their mobile accounts instead of having an account at a bank. We propose these solutions to mobile operators so they can provide services to their subscribers.
We won a deal with a global group serving the countries previously mentioned, and started the deployment of this solution. Within this scope, Triangu manages the project in Kazakhstan and Ukraine. They also supply integrators who finalize statements of work. They approve and validate specifications with the customer, based on our product and its customizations. They put together a statement of work based on discussions with the customer.
We develop solutions in our own labs and run R&D in different areas. Triangu validates the delivery, ensuring that what we produce is in line with the statement of work to which the customer has agreed. This involves technical validation and installation on different platforms, as well as acceptance testing with the customer. They provide global project management, including invoicing.
This isn't really development since the core of the product only changes in our labs in the U.S. They perform integration, customization, and configuration based on customer needs. They also offer additional business consultancy, in which they help our customers ride down their requirements and needs.
What is the team composition?
Integrators and technical engineers from their team manage the integrations. They have the computer science skills to deploy these solutions under Linux operating systems, using Oracle databases and three-layer applications with redundancy. It’s a full and complicated solution that requires technical expertise.
How did you come to work with Triangu?
Most of them were working for us through another company. When they gained independence and built their own company, we decided to work with them as well.
What is the status of this engagement?
We started working with Triangu’s team in 2014 when our company had a different name. We have a long-term ongoing project with them. So far, we haven’t explored opportunities to work with Triangu on other projects.
The solutions satisfy customers and customize products to their specification. Triangu integrates fluidly with the internal team, upholding company standards and responding quickly to requests. Their professionalism, technical competence, and tight management keep clients informed.