Web Development
Less than $10,000
Oct. 2017 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

“They’re a great team, and we can see it reflected in the results of our website.”

Jan 17, 2018

Logistics, Chapa Rei

Juan Carlos Serniz

Automotive
Montevideo, Uruguay
11-50 Employees
Phone Interview
Verified

After a previous vendor failed to deliver, Trepcom developed a website with increased functionality and inclusive of GPS and mobile compatibility features. At present, they’re assisting in migration to a new server.

Trepcom continues to deliver high-quality results in a rapid fashion. They present themselves well and remain communicative, all while approaching the project in a way that facilitates a more harmonious and organized migration for both the client and their customers.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m in charge of logistics and am a part of the executive board of Chapa Rei, a leader in the market of car part sales

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Trepcom Technologies?

We’re evolving at the systems level and aiming to improve our website’s functionality. We hired Trepcome to deliver a quality website with a focus on both visuals and functionality.

SOLUTION

What was the scope of their involvement?

They’ve created the webpage with our help. We’ve implemented GPS features, mobile capabilities, call buttons, human resources, and promotions. We’re generating a bigger infrastructure so that this website has the right functionality for our company.

At present, we’re merging our server with the website. In the near future, we will transform it into an e-commerce website to continue to increase our company’s sales.

What is the team composition?

Our team consists of a designer and teammates who handle data and modifications. We also interact with Guilleromo [CEO, Trepcom Technologies], who is the brain of the project, and his brother. They lead the company.

How did you come to work with Trepcom Technologies?

We were looking for quality and had had a bad experience with another developer who didn’t deliver. We searched for months for web developers and found Trepcom. One of our directors had an acquaintance working there, and we trusted their team. Guillermo won our trust thanks to the work they delivered.

How much have you invested in them?

We’ve spent $5,000 on this project.

What is the status of this engagement?

We’ve been working with them since October 2017. They've been working full-time on the web development for a month.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We had several issues transferring the website from a person that was delivering poorly to Trepcom. We lost our web server, so Trepcom had to copy all public data and then transfer it to the new website. This didn’t even take one day, which was very impressive on their end. Everything that came later has been of a positive advantage to us.

In comparison to our competition, we have a very professional website. Once we interconnect it with our server and are able to provide a list of products and prices for our clients in an e-commerce model, then it will be one of the best websites in the market. One of the most surprising things is that this website will also help us connect job seekers and potential employees. At this point, the website has one goal, but it will also help us with recruiting, promotions, and other things.

At this point, Trepcom is meeting all of our needs and has made the website more organized. We are very happy with Guillermo and the team. We only have good things to say. All changes have been created within the same day we requested them.

How did Trepcom Technologies perform from a project management standpoint?

We used email for communication. They present themselves well and are good people. We pressure them with timelines, but they also pressure us with timing and project results. They’re a great team, and we can see it reflected in the results of our website.

What did you find most impressive about them?

It’s been a harmonious transfer from one service to Trepcom’s. We could have lost important aspects of the website. Their migration of our website from one server to another was an easy transfer for both us and our customers.

Are there any areas they could improve?

There is always room for improvement, and we will be more satisfied once we improve the interface with our server and are able to see the products on our page. I may be able to mention some additional areas for improvement after we’ve taken care of that.

RATINGS

5.0

"We have a positive and communicative relationship. The deliverables have also been good."

Trepcom Technologies

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