Tremend - Advanced Software Engineering
Tremend is the newest global software engineering hub for Publicis Sapient, part of the Publicis Groupe. For over 17 years, the company has been infusing its advanced technical expertise into complex and innovative solutions that meet today's digital transformation needs and pave the way for a better and smarter future.
Founded in 2005, Tremend specializes in providing consulting, strategy, and implementation services for complex software solutions, innovation programs, and product management for companies in various industries, including telecom, finance, banking, automotive, and healthcare. Ever since, we have been the software engineering partner for companies like ING, Coats, Carrefour, Orange, Raiffeisen Bank, and Wind River, driving agility and technical expertise into each project.
Our technical consultants are world-class engineers, trained in the best educational institutions, with recognized results, experimenting with the latest technologies in our Tremend Labs and helping customers overcome technical challenges.
Tremend is one of the fastest-growing companies in Deloitte Technology Fast 500 EMEA 2019, and was awarded the Impact Star recognition by Deloitte Technology Fast 50 CE in 2020 for its commitment to innovation and its positive impact on society. Tremend entered, for 4 years in a row, in the FT1000 ranking of the most dynamic companies in Europe.
Our expertise in business solutions covers:
• Enterprise platforms:
- Customer Care architectures, Omnichannel Customer Experience
- Enterprise Content Management, Web-based communication and collaboration, Digital Marketing, Front-End/Web modernization, Mobile Apps
- Financial Systems, ePayment, Onboarding
- eCommerce & Marketplaces, CRM, eLearning
• Advanced engineering and technologies:
- AI, ML; Risk, fraud and anomaly detection; Chatbots; Biometrics
- ADAS & Functional Safety, LPWAN connectivity
- IoT for industry 4.0, End-to-end IoT solutions
- Embedded software, Microservices, Blockchain, Multimedia
- DevOps, Cloud
3 Languages
- English
- German
- Romanian

headquarters
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165 Splaiul Unirii, Timpuri Noi Square, TN Office 2, 4th floor, district 3București, 030133Romania
other locations
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2 Nicolae Titulescu street, 1st floorBrașov 500010Romania
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Rue de Strasbourg 68, L-2560Luxembourg 2560Luxembourg
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10 Southampton St, 6th floorLondon WC2E 7HAUnited Kingdom
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BelgiumBrussels 1160Belgium
Digital Onboarding Platform Dev for Commercial Bank
the project
"They delivered everything as promised."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I'm Senior Project Manager IT & Operations, working for BRCI, a small commercial bank in Bucharest, Romania.
For what projects/services did your company hire Tremend Software Consulting, and what were your goals?
The bank entered a new business development phase and decided to build a digital on-boarding process allowing customers to open an account @BRCI online, in a simple, intuitive 10 minutes process.
We hire Tremend to design, build and implement the technical solution that would enable the bank to offer this new digital and very important process to their customers, especially considering: (1) the pandemic and (2) the fact that the bank does not have traditional branches across the country. Hence, we were force to go digital.
How did you select Tremend Software Consulting and what were the deciding factors?
We found them through a referral and considered Tremend along with other 5 vendors. After an evaluation process (including demo sessions and clarifications on how the proposed solution would address our business requirements), we choose Tremend to move further and build our digital customer on-boarding process. Mainly, the deciding factors were:
- The technical solution from technology perspective.
- The way the solution addressed our business & functional requirements.
- The human factor, meaning the chemistry and trust that quickly developed between the two parties.
- Time to market and pricing structure.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We first started with a discovery phase, projected to identify the technical and business context/challenges that would need to be considered. They created the workflow and design mock-up to illustrate the process, which was later discussed and approved.
Confluence Atlassian was used to communicate during the implementation. Project implementation was Agile based and was completed in 8 two-week sprints. The final product is currently live, being used by our retails customers to onboard and open a current account with the bank.
How many people from the vendor's team worked with you, and what were their positions?
There were: 1 Business Development Manager 1 VP of Financial Services 1 Project Manager 1 Financial Services Senior Business Analyst 2 Software developers 2 Testers 2 Devops engineers
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We were able to launch the Digital On-boarding platform in 6 months, which is a major success from our perspective. Hence, we started on-boarding and opening accounts for customers online and managed to have important deposits already, coming from the online customers.
Now, we're able to target customers from all Romania, as opposed to 1 (one) branch in Bucharest, in a fully automated process. We are pleased with Tremend as a provider and satisfied with the overall solution, which is why we decided to continue to develop other digital flows, this year.
Describe their project management style, including communication tools and timelines.
Project Management was very good, we had (still have) permanent contact via e-mail, phone, Skype, Atlassian, and online Google Meets meeting.
What did you find most impressive or unique about this company?
Most impressive:
- They delivered everything as promised;
- quality of deliverables - we basically spent very little time on bugs and fixes.
Are there any areas for improvement or something they could have done differently?
One area that we (as beneficiary) are currently struggling is related to back-end investigation, understanding logs for various checks and statistics that we need to fully understand potential issues the customers have during the on-boarding process and how we can improve. We're working together on this, as we speak.
Focus
Portfolio
Orange, ING Bank, Carrefour, Actility, Braeburn, Worthpoint, Wind River, Exia, Coats, First Bank, Raiffeisen Bank, Credex, Altex, Romanian Credit and Investment Bank (BRCI), BRD, Libra Bank, Oana Nicolau Clinic, Sudwolle Group, WorthPoint, Eden Red

The Aurora Lighting Project
Aurora Lighting a complex application that would enable Aurora to improve their communication infrastructure and aprovide high-end, reliable P2P connectivity services to their customers.
The Aurora Group, as the beneficiary of this application, is an international LED lighting and technology organization, being specialized in the design, manufacturing and distribution of innovative, smart energy-saving solutions for projects, trade and OEM/ODM customers.
With a vast network of companies from over 70 countries, Aurora Group boasts with creative product ideation, innovative engineering, rigorous testing, and groundbreaking technology in the lighting field.
Tremend's app for Aurora Group had to overcome certain challenges. First, we had to seamlessly optimize key stages in the deployment process: device activation, multi-user device sharing, Alexa/IFTTT integration and CRM integration. Secondly, we also had to find a way to provide Aurora user management using the RPC API and to secure the communication via P2P secure tunneling.
The application was a success and had managed to overcome these key challenges, enabling Aurora to enjoy a new dashboard that enabled faster streaming, better performance and more stability.

Credex App
Tremend designed an appealing, bespoke mobile application for Credex, a leading financial products’ company that offers consumer loans, mortgage loans, installments, overdrafts, and auto loans.
This modern was created to enabled Credex to expand its financial services and meet the ongoing needs of mobile consumers, while simplifing and automating the customer onboarding process.
When designing the app, Tremend's UX team took into account the existing brand manual, together with the best practices for iOS and Android apps regarding contrast, edges, and padding.
The app is avaialble in both iOS and Android version and offers explicit features to minimize the time users require for certain recurrent tasks.

Indieframe
INDIEFRAME is a digital distribution platform, an app that can deliver worldwide user-generated content to the media and for use in News and media production - instantly!
Indie Frame provides high quality photos for editors and journalists under licensed content - including images and videos - as well as innovative tools that empower reporters to be known.
Tremend created the digital platform, together with two mobile apps, on Android and IoS.

Orange my Account
Orange, one of the largest telecom operators in Europe, needed a partner with the required experience and know-how for their customer care portal in Romania, Orange My Account. Establishing a long-term partnership with Tremend, the company managed to successfully build and maintain this complex solution, which allows customization of personal information and management of services and options. Built using Spring, Hibernate, Memcached, WebLogic and Oracle, with integration of dozens of internal systems using Web Services and JMS, it serves several million customers.
The solution provided by Tremend allows Orange to better present and promote its services to the customers, as it integrates all the required features and was specially built to handle more than 10 million users. Having a solid platform to built upon, services like Orange Cloud and Orange TV are continuously added to the platform and electronic invoice support allowed the company to move users from costly print to online. Some of other benefits include:
- Scalability
- Modern, highly usable interface
- Users are no longer affected by the unavailability or slow response of other Orange services in peak times or holidays
- Mobile versions allow clients to easily access the platform
- Better integration with the entire Orange portal
- Better services such as Recharge or Anonymous recharge that bring in more revenue
- The new platform APIs are used by other Orange services, as it is the basis of a Service Oriented Architecture
- The possibility of upselling current services and options
- The Electronic invoice allows less paper print and more users using the online services, which implies substantial cost savings.

Carrefour Marketplace
The biggest retailer in Europe launched its Romanian unique portal which brought together all existing online projects, as well as a new marketplace system.This is a new and continuously evolving project which fuses carrefour-online.ro shop, carrefour.ro institutional web site, the retailer’s own apparel brand Tex, tex.carrefour.ro, and the employer branding website — lumea-carrefour.ro — into one customer-centric experience.
Dedicated Scrum teams have designed and built the solution to integrate all the independent projects (carrefour-online.ro, tex.carrefour.ro, lumea-carrefour.ro and carrefour.ro - the corporate website) under the unique portal carrefour.ro, with two main technical components:
- The Marketplace system - based on Magento 2 with Elasticsearch and Redis
- The unified service - developed from scratch on top of Symfony, for cart & checkout.
Tremend delivered a complex architecture based on Magento2 that allowed Carrefour to catch up on a mature market segment.
The development was a big challenge from the scalability and total accessibility point of view. It reunites tens of Carrefour partners, over 150.000 SKU and an ever-growing number of end users. The products ordered online can be delivered anywhere in the country or picked up in any Click & Collect point in the Carrefour hypermarkets. This is a first for a FMCG retailer.

ING Bazar
Tremend designed and built for ING Bank a complex card linked loyalty solution, intended as a powerful marketing tool that allows merchants to target very specific client segments (using bank’s demographic and transactional data) to deliver promotions.
From a technological perspective, the system had to deliver real time filtering with sometimes more than dozen criteria over hundreds of millions of transactions for millions of users.
A NoSQL environment was the most suitable candidate for this task and ElasticSearch emerged as a winner due to its high performance, almost SQL like capabilities to be queried.
Partnering with bank’s architects, Magento has been chosen as the best fit to replicate the shopping process that happens behind the scene. Significant customizations of the open source platform were required to pass security auditing and penetration testing. Since the system is real time with zero caching, Magento’s bootstrap process was dramatically improved in a concentrated effort that resulted in amazing response times.
Building Bazar solution from scratch, using a dedicated Scrum team, Tremend helped ING turn its ambitious ideas into a highly scalable platform that successfully serves bank’s clients. From a technological perspective, the highly available filtering engine based on ElasticSearch became a critical tool within the bank’s ecosystem, being adopted in other solutions and departments.

First Bank App Development
The goal of this project was to design a mobile app for IoS and Android that would allow users to have full control over their finances. Additionally, the app would enable them to create new acounts, manage their balance, or transfering money to other accounts.
We implemented the latest security features and streamlined the onboarding process. We focused on usability first and user empowerment techniques. We also created pictograms and illustrations to offer the app a unique personality.

Software Development Training for Wind River
Wind River faced challenges by not being able to scale up its professional services engineering team. Extending the team was not an easy task since it required highly specialized skills in areas such as automotive security, ISO26262 safety certification, autonomous driving, Linux kernel optimization, Android Auto or Apple CarPlay.
Tremend was able to meet the demand for a highly skilled engineering team by engaging the right mix of specialists in embedded software development to build such complex solutions.
Some of the highlights of the partnership:
- - Working on the next generation automotive infotainment platform for Intel processors.
- - Delivering autonomous driving platform code ready for ASIL-D - the highest automotive safety certification.
- - First Apple CarPlay implementation running on a production-ready automotive head-unit.
WorthPoint
Tremend provided a dedicated Scrum team engaged in building and maintaining for almost 10 years WorthPoint's range of products that have eventually merged into a single digital platform - www.WorthPoint.com
Tremend has also built various additional projects, prototypes and tools ranging from WorthPoint's mobile apps, enhanced searching algorithms, OCR integration to AR (augmented reality) prototypes built for both web and mobile. The software solution built by Tremend includes further features, such as the option to highlight sections, add notes, and bookmark sections for future reference.
F64
F64, the largest photo and video equipment retailer in Romania, chose Tremend to build a complete and very user friendly printing platform that allows users to upload pictures and create posters, pay online and have them delivered. All in a single integrated solution based on Magento.
myFuture.net
Tremend partnered up with the Boys and Girls Clubs from America Organization to redevelop two platforms - MyFuture for Members and MyFuture for Club Leaders and Staff. Tremend’s specialists also created from scratch a platform for Admins in order to help Clubs to easily and effectively embed education technology into the program experience.

The Edenred App
As a leading services and payments platform, Edenred connects 50 million employees and 2 million partner merchants in 46 countries via more than 850,000 corporate clients. They offer specific-purpose payment solutions for food (meal vouchers), fleet and mobility (fuel cards, commuter vouchers), incentives (gift vouchers, employee engagement platforms) and corporate payments (virtual cards).
Edenred contracted Tremend, asking us for a complete reshape of their meal and ticketing mobile app, which was outdated and had limited features that were not anymore compatible with modern technology.
Tremend's team used some of the most advanced technologies and programming languages to create two user-friendly, easy-to-use and reliable mobile apps, one for Android and the other one for iOS users. These apps enabled users to better manage their Edenred ticket cards, while also allowing Edenred to stay in touch with the cardholders and keep them informed about new releases.
The apps Tremend created for Edenred allowed the company to better communicate with their end-users and opened up a whole new array of opportunities. Both applications had a fast adoption rate and became the preferred method for card management. The GPS-powered map came as a real success, enabling Edenred to extend its partnerships thanks to the recommendation section.
Oana Nicolau Clinic
Tremend partnered up with Oana Nicolau clinic for their Salesforce implementation project.
Tremend designed a complete Salesforce integration plan. Our specialists drew the schema of the organization, set up licenses, created sandboxes & passwords, set up security, defined the page layout, set up automations, and created the reporting and dashboard tools.
Learn it Live
Learn it Live needed a team of professionals to maintain and improve the current platform with its infrastructure and streamline the operations on the site.
Tremend maintained the web platform for Learn It Live’s online learning site. The application is aimed at connecting teachers and students by offering an online platform where students can find the right courses for them and connect with teachers.
Regina Maria
Tremend partnered with Regina Maria to design two easy-to-use mobile apps that would be utilized by hundreds of thousands of patients from all across Romania. The apps, used on Android and iOS, come with high-end features, such as fitness app sync, data unification, geofencing login, virtual clinic and face recognition.
Sudwolle
Tremend created the "Yarn World Tour” virtual experience which enabled Sudwolle Group to continue growing its business and offer superior services to their existing customers, despite the lockdown which has put all physical B2B physical fairs on hold.
Safebridge
Tremend was contracted by Safebridge, for a project aimed at integrating a Single Sign-On service for use within all Safebridge solutions. As part of the effort, the entire user database was redesigned, migrated, and, at the same time, new instances were linked with existing data throughout Safebridge infrastructure. The project also involved adopting a new design to match the modern best practices by adding a few new graphic elements, menus and an Avatar Bar. The new setup allowed existing users to navigate through the same platforms seamlessly.
Jobby
Tremend was involved in the following:
- Google Cloud deployment
- High availability with multi-zone deployments
- Infrastructure as code using Terraform and Ansible
- Automated application deployment using Bitbucket Pipelines
Bright Kids
Starting a complex enterprise mobility project, the challenge was to help our client completely turn the existing structure into a functional online learning system. This major change was done through 4 e-Learning solutions, built using Yii, AngularJS and MySQL.
1. Bright Kids Homework
Bright Kids Homework is a complex solution for online learning that generates tests and study materials for pre-K to 12th grade students. The interface offers interactive activities for completing tests, covering media materials (photo, video and audio) and texts in the form of interactive questions with one or more answers. After completion, the student receives a Score Sheet, with the possibility to repeat the activities.
2. Bright Kids Curriculum Generation
Bright Kids Curriculum Generation is a complex custom e-Learning solution created for assessments management and progress tracking of students. Used by tutors and parents, the solution generates lesson plans based on personalized tests for students and schedules next assignments. Helping the users easily access the solution, Bright Kids Curriculum Generation also has an Android mobile app, created by Tremend as well.
3. Bright Kids Material Generator
Part of a large enterprise mobility project, Bright Kids Material Generator is an e-Learning system based on an admin framework for managing curriculums. Moving the entire internal system online, Tremend has created a complex solution that generates random tests and exercises.
4. Bootcamp Registration System
Bootcamp Registration System is a solution that allows users to register to classes held by Bright Kids tutors. Allowing the selection of the time period and the preferred dates, the system also includes the possibility to buy books relevant for the courses. For payment, the development included integration with Authorize.net and AppointmentPlus.
Reviews
the project
Ecommerce Web Dev for Natural & Organic Products Online Shop
"They were very accessible and knowledgeable about their work."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
We are an online shop that sells natural and organic products. I am the owner of the company.
For what projects/services did your company hire Tremend Software Consulting, and what were your goals?
We needed a dependable software development company that can write quality code and is able to stick and follow best practices. Moreover we wanted a team that can work on its own and doesn't need our continuous guidance and follow-up.
How did you select Tremend Software Consulting and what were the deciding factors?
It was recommended to us by another e-commerce company that had already been with Tremend for a few years.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We did a kick-off meeting from where we defined future Objectives and struggles. We have regular weekly meetings and follow SCRUM procedures. The scope of the project was developing the look and feel of the website, adding new functionalities, debugging prior mistakes an old development company has made and getting continuous support when issues arise.
How many people from the vendor's team worked with you, and what were their positions?
5 people Project Manager, Developers, Designers, Q/A
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We could measure an increased stability of our platform, as our servers weren't overloading anymore. Moreover customers complemented us on the re-designs.
Describe their project management style, including communication tools and timelines.
Scrum, Slack, Jira, Github and Trello. Moreover we had weekly meetings.
What did you find most impressive or unique about this company?
They were very accessible and knowledgeable about their work.
Are there any areas for improvement?
We are overall very happy. An improvement would be development flexibility in terms of available developers.
the project
Full Stack Design & Development for Children's Nonprofit
“Tremend takes time to understand our business requirements.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
We’re a national youth-focused nonprofit. I’m a senior director of program innovation and product owner for our MyFuture platform.
What challenge were you trying to address with Tremend Software Consulting?
A couple of years ago, we built a site with a different contractor. It was very expensive, in terms of hosting. It was also very buggy. It got so bad that the whole site would crash if there were 15 people logged on it at once. We contacted Tremend to look at the system and rebuild it.
What was the scope of their involvement?
Tremend rebuilt our MyFuture system. When we started, they did front-and backend development on a .NET stack. We created 400 user-stories to document the whole system. Tremend created a bid and a quote based on that. They worked on the architecture and built out the new site completely.
The site has youth-facing, staff-facing, and admin-facing components. Essentially, it’s three different interfaces with different audiences. We worked with a business analyst and a project manager to provide feature requests, the end business requirements behind them, and a couple of user stories. They analyzed the request and came back with a proposal on how to build it. Then, they did all the development.
In 2020, we hired them for design services as well. We had a designer who worked with our product team to figure out what the needs were. Then, they completely redesigned what the UX would look like. We rolled out the youth version last year, and we’re rolling out the staff version right now. The designer came up with a full design system that adhered to our business requirements and some of our existing brand guidelines. They also made sure the UX was seamless as possible.
What is the team composition?
We work with about 10 people.
How did you come to work with Tremend Software Consulting?
We’re based in Atlanta and were looking into going offshore. Because we're a nonprofit, American development firms are a bit out of our price range. We were looking for a company offshore that could provide better rates. We also wanted them to work in an agile framework and deliver it in sprints.
We wanted a company that could understand our users and implement our feedback in a fairly quick way. We went through an RFP process and Tremend fit all of our requirements. We decided to work together from there.
How much have you invested with them?
We’ve spent $1.5 million by this point.
What is the status of this engagement?
We started working together in June 2019, and our work is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
When we look at the metrics for now versus 2019, we just exceeded the total number of activities completed by youth in Q1 than in 2019. We were also able to double the number of users that signed up for accounts in 2020.
How did Tremend Software Consulting perform from a project management standpoint?
They’ve done pretty well. In the past, we had a project manager that wasn’t great. That project manager has since left the company. Overall, the delivery has been on time and within budget. They used Jira for project management, and we have daily standups. We also communicate through email, chat, and regular meetings, too.
What did you find most impressive about them?
Tremend takes time to understand our business requirements. They also take the time to understand what the customer needs are in order to deliver high-quality work. They’re good at scoping at delivering within their estimates, too.
Are there any areas they could improve?
No, they’ve done a great job so far.
Do you have any advice for potential customers?
Any potential customer should understand how agile software development and the how SCRUM framework functions. They should be willing to understand learning those pieces of the process. That will set them up for success, in terms of working with Tremend.
the project
Mobile App Dev for Consumer Lending Company
"Their strong understanding of the digital onboarding and lending flow is outstanding."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am CEO at Credex, a consumer lending company specialized in point of sale financing, credit cards and cash loans. We are part of Altex Group, who is the largest consumer goods retailer in Romania, with turnover in excess of 1Bn Euro, about 150,000 sqm retail space and more than 3 million customers. Our role at Credex is to provide Altex' s customers with flexible financing solutions for consumer goods acquisition
For what projects/services did your company hire Tremend Software Consulting?
Our company did not have a mobile app to facilitate access for customers to our financing solutions. Our lending process was mostly based on traditional face to face distribution in brick & mortar locations. We wanted to extend our reach with a digital approach and therefore we hired Tremend Software Consulting to develop our mobile lending app.
What were your goals for this project?
We wanted first and foremost an easy and frictionless onboarding process, secondly an user friendly app
How did you select Tremend Software Consulting?
We searched for about 3-4 vendors, we evaluated their offers and selected Tremend mostly on references on past projects with other companies in related field
Describe the project in detail.
We had an initial discovery phase for about a month or so, where we described what we wanted from the project. Once that was completed we agreed on the budget amount and project was live.
What was the team composition?
We were assigned a project manager, but then we had communication with various members across Tremend organization
Can you share any outcomes from the project that demonstrate progress or success?
Project is going according to plan, not much deviations. The app is supposed to be launched public mid-May 2021 and I do not foresee any delay
How effective was the workflow between your team and theirs?
Very effective workflow, with weekly and bi-monthly meetings, as well as ad-hoc ones whenever needed
What did you find most impressive about this company?
Deep knowledge in mobile app development. Their strong understanding of the digital onboarding and lending flow is outstanding.
Are there any areas for improvement?
Not much
the project
Digital Onboarding Platform Dev for Commercial Bank
"They delivered everything as promised."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I'm Senior Project Manager IT & Operations, working for BRCI, a small commercial bank in Bucharest, Romania.
For what projects/services did your company hire Tremend Software Consulting, and what were your goals?
The bank entered a new business development phase and decided to build a digital on-boarding process allowing customers to open an account @BRCI online, in a simple, intuitive 10 minutes process.
We hire Tremend to design, build and implement the technical solution that would enable the bank to offer this new digital and very important process to their customers, especially considering: (1) the pandemic and (2) the fact that the bank does not have traditional branches across the country. Hence, we were force to go digital.
How did you select Tremend Software Consulting and what were the deciding factors?
We found them through a referral and considered Tremend along with other 5 vendors. After an evaluation process (including demo sessions and clarifications on how the proposed solution would address our business requirements), we choose Tremend to move further and build our digital customer on-boarding process. Mainly, the deciding factors were:
- The technical solution from technology perspective.
- The way the solution addressed our business & functional requirements.
- The human factor, meaning the chemistry and trust that quickly developed between the two parties.
- Time to market and pricing structure.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We first started with a discovery phase, projected to identify the technical and business context/challenges that would need to be considered. They created the workflow and design mock-up to illustrate the process, which was later discussed and approved.
Confluence Atlassian was used to communicate during the implementation. Project implementation was Agile based and was completed in 8 two-week sprints. The final product is currently live, being used by our retails customers to onboard and open a current account with the bank.
How many people from the vendor's team worked with you, and what were their positions?
There were: 1 Business Development Manager 1 VP of Financial Services 1 Project Manager 1 Financial Services Senior Business Analyst 2 Software developers 2 Testers 2 Devops engineers
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We were able to launch the Digital On-boarding platform in 6 months, which is a major success from our perspective. Hence, we started on-boarding and opening accounts for customers online and managed to have important deposits already, coming from the online customers.
Now, we're able to target customers from all Romania, as opposed to 1 (one) branch in Bucharest, in a fully automated process. We are pleased with Tremend as a provider and satisfied with the overall solution, which is why we decided to continue to develop other digital flows, this year.
Describe their project management style, including communication tools and timelines.
Project Management was very good, we had (still have) permanent contact via e-mail, phone, Skype, Atlassian, and online Google Meets meeting.
What did you find most impressive or unique about this company?
Most impressive:
- They delivered everything as promised;
- quality of deliverables - we basically spent very little time on bugs and fixes.
Are there any areas for improvement or something they could have done differently?
One area that we (as beneficiary) are currently struggling is related to back-end investigation, understanding logs for various checks and statistics that we need to fully understand potential issues the customers have during the on-boarding process and how we can improve. We're working together on this, as we speak.
the project
Mobile App & Web Solution Dev for Independent Media Platform
“Thanks to Tremend Software Consulting, we can carry projects on a larger scale and feel confident in their quality.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I am one of the co-founders of IndieFrame. We're a company that facilitates meetings between newsrooms, contributors, and professional freelancers.
What challenge were you trying to address with Tremend Software Consulting?
We receive a lot of visual content, like photos and videos from different devices. We needed a technical solution that would help us manage the incoming visual content.
What was the scope of their involvement?
We've worked with them twice. The first time was in 2016 when we did our first MVP. Over the course of two years, they built a native iOS/Android app and web solution that lets us upload and download videos and photos.
We paused the project, but then we brought them back on to code the first market-ready version earlier this year.
What is the team composition?
I think we have 7–8 people on our team. We have a project manager, QA tester, two senior developers for the frontend, and one backend senior developer.
How did you come to work with Tremend Software Consulting?
Our former CTO worked with them on another project and highly recommended them. We thought they would be able to handle the complexity of our project and could be an ongoing IT development partner. We chose them mainly because of the quality of their code, and we were confident they could deliver on time.
How much have you invested in them?
The new cost will be about €100,000–€200,000 (approximately $180,000 USD). The previous project was probably €400,000–€500,000 (approximately $54,000 USD).
What is the status of this engagement?
We started working with them in October 2016 and are still working with them today.
What evidence can you share that demonstrates the impact of the engagement?
They finished the first MVP quickly. Thanks to Tremend Software Consulting, we can carry projects on a larger scale and feel confident in the quality.
Our project manager said that they are a flexible and reliable partner. They were very diligent and understood our needs, which helped them propose a scope that matched our ambitions and goals. The range of professionals and the senior team members on the team are massive assets.
How did Tremend Software Consulting perform from a project management standpoint?
Our project manager meets with them daily for 5–20 minutes. Consequentially, they're very responsive, flexible, and work well with our team. Their collaborative attitude is one of the biggest reasons why they are also good at delivering what we need.
Additionally, Tremend Software Consulting's owners are just an email away. They treat us well, and it's clear they respect their employees. Generally, we have a lot of the same values. They are a really good partner.
What did you find most impressive about them?
Despite being a large company, they're very personal. Whoever you speak with, they're very understanding. Because they are very personal in their approaches, we're able to collaborate and find good solutions.
Are there any areas they could improve?
I don’t have anything specific to change.
the project
Automation Testing for Financial Institution
"Their flexibility is impressive."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
IT Area Lead for Cards and ATM domains at a financial institution
For what projects/services did your company hire Tremend Software Consulting?
Automation Testing
How did you select this vendor and what were the deciding factors?
good experience for previous projects
Describe the project in detail and walk through the stages of the project.
The team is responsible for creating a automation testing framework for all cards transactions use case.
How many resources from the vendor's team worked with you, and what were their positions?
2 automation testers
Can you share any outcomes from the project that demonstrate progress or success?
The framework is on going. We are working together in order to improve it for a positive outcome.
How effective was the workflow between your team and theirs?
We are flexible and make a weekly sync in order to follow the progress.
What did you find most impressive or unique about this company?
Their flexibility is impressive.
Are there any areas for improvement or something they could have done differently?
Maybe more improvement solution for requested solutions.
the project
Multiple Dev Projects for Banking Institution
"The agile methodology of work and the knowledge of the teams is impressive."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
We are a bank with an office in Bucharest - Romania. I am the Senior Advisor for IT and Operations
For what projects/services did your company hire Tremend Software Consulting?
We work with Tremend in various projects, starting with our web page design, continuing with support for testing our Mobile Banking and Internet Banking - and finally by having their cooperation for support and development of our Video Advisory platform.
What were your goals for this project?
For Video Advisory our goal is to be able to maintain the platform - but also to develop it by integration with our mobile and internet banking products, Reuters and satellites'' applications.
How did you select Tremend Software Consulting?
We have selected initially Tremend for our web page re-design through a formal RFP in the local market.
Describe the project in detail.
Each projects had its own details.
What was the team composition?
Depending on the projects, we use to have different teams - starting with PM, Quality assurance, developer, testers, etc.
Can you share any outcomes from the project that demonstrate progress or success?
All the 3 projects we have ran or still running with Tremend have a good visibility in the local market.
How effective was the workflow between your team and theirs?
We use to ask in a formalized way our needs, either based on a Change Request for an existing contract or signing new contracts or addendums.
What did you find most impressive about this company?
The agile methodology of work and the knowledge of the teams is impressive.
Are there any areas for improvement?
Sometimes, I may say the price :)
the project
New Internet & Mobile Banking Solution for Bank
"They have good experience in building digital solutions."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I'm the Software Development Manager of Raiffeisen Bank Romania - an universal bank with 4500+ employees and 2mil+ customers
For what projects/services did your company hire Tremend Software Consulting?
New Internet & Mobile banking solution
What were your goals for this project?
Launch a new internet & mobile banking solution built from scratch .
How did you select Tremend Software Consulting?
We have had interviews with analysts, developers, testers from them and other providers and their seniority suited us most .
Describe the project in detail.
Project built on Web (AngularJS + Backbase) , iOS (Swift) & Android (Java / Kotlin) with backend services in SpringBoot
What was the team composition?
Initial was 50/50 between Raiffeisen & Tremend (Project manager, analysts, developers, testers) . Now we have around 20% from Tremend
Can you share any outcomes from the project that demonstrate progress or success?
The applications (web , iOS & Android) were built from scratch and were launched to the customer in 2019. Afterwards we continued with adding functionalities and building new applications for SME customers.
How effective was the workflow between your team and theirs?
For the ramp-up period there were some frictions, but in the last two years the teams are mature and working very good.
What did you find most impressive about this company?
They have good experience in building digital solutions and senior people.
Are there any areas for improvement?
Can influence more the applications architecture and operational processes .
the project
Mobile App Development for Financial Services App
"The level of resources and expertise in application development was impressive."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
BLab is an exciting GenZ mobile finance app that helps the digital native manage their money better. Wayne Lindsay CEO
For what projects/services did your company hire Tremend Software Consulting?
To design and develop the company's IT Infrastructure and mobile application.
What were your goals for this project?
To provide application consultancy and development delivery.
How did you select Tremend Software Consulting?
Tremend were selected after a number of interviews and their impressive presentation.
Describe the project in detail.
To assist with the design of a GenZ mobile finance app that appeals to the 16-24 year olds in terms of it's colouration and functionality. This should also take into account that we want to utilise open banking technology and 3rd party integration.
What was the team composition?
Project Manager, Quality Assurance, Tester, Developer, Application Specialist and Designer.
Can you share any outcomes from the project that demonstrate progress or success?
The MVP is live in both Apple PlayStore and Google PlayStore
How effective was the workflow between your team and theirs?
Both teams worked very well and I was particularly impressed by the communication and speed of reacting to challenges.
What did you find most impressive about this company?
The level of resources and expertise in application development was impressive.
Are there any areas for improvement?
None
the project
Mobile Streaming App for Healthcare Clinic
"Everything is going according to plan."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am CEO of medical clinic Oana Nicolau. In prezent we have in our team around 70 specialists for emotional health, psychotherapists, psychiatrists and coaches.
For what projects/services did your company hire Tremend Software Consulting?
In this perioad we decided to focus for online sessions and we want to have a mobile application for customers with video streaming integrated and also more features.
What were your goals for this project?
Until next year on October, we want to extend our business in other countries also.
How did you select Tremend Software Consulting?
We look at the biggest players in our market and we saw that Tremend coloborated in many medical projects.
Describe the project in detail.
After we decided that Tremend will be our partner in this projects, we started to discover our digital needs. We had 4 or 5 workshops with the Tremend team and we put together the timeline.
What was the team composition?
We have a team of 7 members.
Can you share any outcomes from the project that demonstrate progress or success?
For the moment the app is in progress
How effective was the workflow between your team and theirs?
Great comunication skills and very good on timing
What did you find most impressive about this company?
They understand very quickly the flow between our customers and our specialists
Are there any areas for improvement?
Everything is going according to plan
Thanks to Tremend Software Consulting, the commercial bank was able to launch its platform within the span of six months. This was a major success for the client and their customers. The team utilized the Agile methodology with eight two-week sprints for the project.