What evidence can you share that demonstrates the impact of the engagement?
Their diligent team takes action and ownership of their work and resolves issues quickly even during off-hours, which has led to high-quality solutions. Our CTO considers their coding work solid. Furthermore, they’re proactive in proposing alternatives to our ideas and at coming up with technical solutions.
Right now, they’re very adaptive to the way we’re working, especially since we’re a startup and we don’t have a lot of structure in place. They’ve let us know that we still need to create a lot of basic functionalities for our solution, but are also aware that we will tackle that in the future.
Also, their problem solving is amazing. We haven’t experienced too many bugs, but this is also due to designing and producing some good specs on our side.
How did Trembit perform from a project management standpoint?
First of all, they have great English skills, so we can communicate easily. Secondly, the team assigned to us is quite service-oriented. We’re very open with them and I think they feel like a part of the team. We try to take care of them as if they were our own personnel.
We’re very impressed with their competence, culture, and how they’re supporting us.
What did you find most impressive about them?
They understand both the customer and the business, which is something that’s hard to find in a developer. The previous vendor worked with code well but didn’t understand us when we tried to explain some concepts and interface solutions.
Trembit, on the other hand, understood us completely and knew exactly what to do. Even though our specs aren’t complete, Trembit is asking the right questions. They think about the logical process and how things should be for end users and administrators, which is fantastic for me.
Are there any areas they could improve?
I don’t have improvements to mention at the moment. So far, Trembit has been great to work with. They provide good coding, collaboration, support, and understanding. I don’t know how they’d work in a more structured environment, with more processes and deadlines.
Do you have any advice for future clients of theirs?
Explain the business and its solution in detail. Spend some time with their team in order to create a good relationship. They work in a remote location, but we’ve visited them. It’s important to create a good relationship and learn who is who and how they work.
Another recommendation is to make them part of the team. They are devoted to us, and in turn, we involve them in the production of our platform. They’re proud to be part of the technical ideas within our company. Being a part of it benefits their development, ideas, and makes them feel that they’re taking part in something great.