Transcendent Enterprise

Introduce your business and what you do there.

I work at NYU in the Tandon School of Engineering as the program operations manager.

What challenge were you trying to address with Transcendent Enterprise?

I needed to record and livestream an AI seminar. We tried to use our own internal livestreaming service, but we wanted a more hands-on service that Transcendent Enterprise could provide.

What was the scope of their involvement?

They surveyed the room to ensure we had the right equipment, lighting, and staging to provide the services. For visibility, they made sure we had the best seating layout and gave guidance on where speakers should stand.

They recorded our seminars and livestreamed them so people in different locations and time zones could watch at the same time. They also transcribed the seminars and sent it to us with closed captioning for them as well. 

What is the team composition?

Around 5–6 people on their team worked with us. 

How did you come to work with Transcendent Enterprise?

The CEO of their company is an alumnus of NYU, so he’s worked within the NYU community since he graduated. My director of marketing referred me to use them for this type of work.

How much have you invested with them?

We spent around $35,000. 

What is the status of this engagement?

We worked together from October 2018–February 2020. We were planning to work every semester but it ended abruptly because of COVID-19. 

What evidence can you share that demonstrates the impact of the engagement? 

I was thoroughly impressed with the quality of their work. Our YouTube platform grew because of their support and they helped us get visibility in the neighboring states. Being able to have a footprint in bringing new livestreaming to campus focusing on AI helps us be at the forefront.

They really helped us build our name in a university setting for AI livestreaming services. We were able to have Nobel Peace Prize winners come and give talks, helping us build a brand that we wouldn’t have been able to replicate.

How did Transcendent Enterprise perform from a project management standpoint?

They were great, especially considering the different research centers and admins involved. They were readily available via email, text, and phone. We were able to talk with different people on their team. Our deadlines were always met — they were always on time or even before we were ready. They were able to manage our expectations, which made it a mutually beneficial relationship. 

What did you find most impressive about them?

I really appreciated that they walked us through everything so we knew what to do if we were on our own. They showed us how to troubleshoot anything and they were well-versed in doing these events, so everything was a breeze. If we ran into a snafu or technical difficulty, it was handled without an issue.

We’ve grown from the engagement and we were really grateful for the experience. Considering they were alumni of NYU, it was great to keep strengthening the community that way. Their level of expertise was amazing.

The team was able to talk with people who were novices in livestreaming and camera work about how to run the presentations and educating them to do it on their own. We’d work with them again and again; we really liked their service. 

Are there any areas they could improve?

No, just keep up the good work. Everything went smoothly and I hope more people get to work with them. 

Do you have any advice for potential customers?

Use them as soon as possible. Especially now, since we’re all going remote, having their support for livestreaming and YouTube will give you a professional edge. Use them to answer any questions you have. 

Introduce your business and what you do there.

The Africa Center is transforming the world’s understanding of Africa, its Diaspora and the role of people of African descent in the world. Serving as the hub for the exchange of ideas around culture, business, and policy related to the continent, and in the spirit of collaboration and engagement with individuals and institutions who share the Center’s values, The Africa Center inspires enthusiasm, and advances thought and action around Africa’s global influence and impact on our collective and shared futures. I am the Associate Curator, in charge of exhibitions.

What challenge were you trying to address with the vendor?

We hired Transcendent Enterprise to create promotional videos about exhibitions at The Africa Center. The videos were shared on our social media channels and website. We hoped to produce visually impressive, engaging videos that would inform our audiences about our exhibitions, and encourage them to visit the Center.

What was the scope of their involvement? 

Members of the Transcendent Enterprise team visited the Center on multiple occasions and worked with our team and the artists to film the process of creating the art installations. They also filmed interviews and got some footage from around the neighborhood.

What is the team composition?

We worked with the founder and 3-4 members of his team, in person and via email.

How did you come to work with the vendor?

They were recommended through a consultant of ours and had worked on one-off video projects previously.

How much have you invested with them?

We have invested about $10,000.

What is the status of this engagement?

Our ongoing engagement with Transcendent Enterprise began in August 2019. They completed the most recent project but we hope to hire them again.

What evidence can you share that demonstrates the impact of the engagement?

Each video went through an extensive editing process in order to get the desired result. The finished videos attracted plenty of views on our social media channels and we had positive feedback from the artists involved and from our audiences.

How did the vendor perform from a project management standpoint?

The editing process was quite long and needed a lot of input from us. However, theTranscendent team was always accommodating and did everything to make sure we had the result we wanted.

What did you find most impressive about them?

Their fast responses to questions, their positive attitude, and their friendliness impressed us.

Are there any areas they could improve?

Occasionally they arrived on site a little late, but in general they were always very flexible and could often come at short notice.

Introduce your business and what you do there.

I work in the marketing department of a technology company. I produce all types of media content.

What challenge were you trying to address with Transcendent Enterprise?

I’ve worked with Transcendent Enterprise on a number of video production projects.

What was the scope of their involvement?

They worked with us on several video production projects. More specifically, they’ve done live production, set production, and event production. 

They recently helped us with social media activation for a campaign. This included setting up live streams for Facebook and Instagram. They also did daily cut downs of the live streams and event videography. 

What is the team composition?

Chris (Owner) is our primary point of contact, and he facilitates the projects. We’ve also worked with two camera operators and a backend support person. 

How did you come to work with Transcendent Enterprise? 

For the first project we did together, I was cold calling a bunch of production companies in New York. I liked Chris and felt that we hit it off. He had access to all the equipment that we needed for the first shoot and was well-prepared to take on the project. After the first project, they became one of our go-to video production companies. 

How much have you invested with them?

We invested about $30,000 for our most recent project with them. 

What is the status of this engagement?

We worked on our first project together in 2016. Our most recent project took place over the course of a week in September 2019.

What evidence can you share that demonstrates the impact of the engagement?

I love working with them. They care deeply about getting things right and pay close attention to detail. I got great feedback from my employees and from our client. We had thousands of views on our lives across different channels. They wowed everyone that worked on the project. 

How did Transcendent Enterprise perform from a project management standpoint?

Chris is forthcoming and open. It’s easy for me to text or call him whenever I need to talk. We had a lot of meetings prior to the social media activation project to make sure we were prepared and could track deliverables throughout the week. 

They’ve also been able to work independently without my direct oversight when I haven’t been in New York for the full duration of filming. 

What did you find most impressive about them?

Their willingness and tenacity are impressive. Regardless of what kind of project we bring to them, they always approach their work with passion and drive. They’re willing to do whatever it takes, and they continually try to expand their scope of work. 

Are there any areas they could improve?

No, not really. Their team has grown, and sometimes I miss the old, familiar faces, but I can’t fault them for expanding their company. 

Do you have any advice for potential customers? 

Tell them everything you want, and they’ll let you know what’s possible.

Please describe your company and your position there.

At the time of the project, I worked for the NYC Department of Small Business Services. SBS is an economic development agency that takes a 3 pronged approach: helping NYers attain quality jobs, assisting small business owners to succeed and thrive, and developing opportunities for communities/neighborhoods. I was the Senior Project Manager of Capacity Building at the time of the project.

For what projects/services did your company hire Transcendent Enterprise?

We hired Transcendent to develop a video that told the story of the Neighborhood 360 Fellows program from different perspectives, the host organization and the fellows.

What were your goals for this project?

The goal was to provide prospective Fellows and host sites, along with the general public with a better understanding of the program and what it offered.

How did you select this vendor?

This selection was done through an RFP process.

Describe the video(s) and the process in detail.

We developed 3 videos in total but attained a lot of content for future use. Transcendent was extremely professional in their scheduling nd helping to provide creative direction. We conducted over 6 interviews, which included the Commissioner of the agency and attain footage of the Fellows during events.

What was your vendors' project management or feedback process?

There was consistent communication throughout the whole process. And the team was willing to tweak the videos until they met our satisfaction and purpose. The team is extremely talented.

Can you share any outcomes from the project that demonstrate progress or success?

The videos were used for social media and promotions of the program. The quality and the story that was conveyed resulted in more people being curious about the program. Although the videos were developed a few years ago between the first and second cohort they are still relevant and relatable.

How effective was the workflow between your team and theirs?

It was very effective. I was introduced and put in direct contact with both the filming crew and the video editors to make sure that the videos came out the way I wanted

What did you find most impressive about this company?

The quality of the videos and how prepared they were was most impressive. Although only 3 promo videos were taken, we attained lots of video content from different neighborhoods.

Are there any areas for improvement?

The communication when we first started needed to be improved. Communication was largely being conducted via email and a few things were being lost. However, this was something that was worked on and improved before the end of the project and a project manager was brought onboard.

Introduce your business and what you do there.

I’m the video producer at Young Adult Institute. We provide a variety of services to people with developmental and intellectual disabilities.

What challenges were you trying to address with Transcendent Enterprise?

We hired them to help produce two training videos that we wanted to recreate. We needed an internal and external version of our general compliance video and a HIPAA video.

What was the scope of their involvement?

They produced four videos in total. We provided the script, but they had some input as well. Our team is experts on compliance, but they helped translate our writing into video-friendly language. They did the filming and all of the post-production work. 

What is the team composition?

Chris (Owner) was our main point of contact, but we worked with a larger team. 

How did you come to work with Transcendent Enterprise?

I’d worked with Transcendent Enterprise before. I had good experiences with them in the past, so I recommended them to our CEO who had the final say in who we hired. 

How much have you invested in them?

We invested around $31,000. 

What is the status of this engagement?

We did most of the production work in 2019, but we’d been in discussions with them about the project since 2017. We had to put it on hold originally because of budget constraints. 

What evidence can you share that demonstrates the impact of the engagement?

We had specific deadlines that we needed to meet because we wanted to show the video at a training session. They stuck to our timeline and executed everything. 

How did Transcendent Enterprise perform from a project management standpoint?

They were great in terms of project management. We used Basecamp to organize the project and keep everything in one central place. 

What did you find most impressive about them?

What makes them stand out is their responsiveness. They were patient, thorough, and always got back to us quickly. 

Are there any areas they could improve?

No, they were very understanding. Even when our team took more time to review things, they still stuck to our deadlines. 

Do you have any advice for potential customers? 

I highly recommend working with them. They’re intelligent, patient, and their prices are fair. They worked with us to make things go smoothly. 

Introduce your business and what you do there.

I’m a health and wellness entrepreneur.

What challenge were you trying to address with Transcendent Enterprise?

My primary goal was to shoot a video that would showcase wellness and healthy living through running as well as through my involvement with Adidas runners. Specifically, I wanted to capture the experience of running through New York City.

What was the scope of their involvement?

Transcendent Enterprise handled all aspects of production, including directing, shooting, special effects, and editing.

We shot on multiple locations and the team was able to efficiently transport equipment from one site to the next. 

What is the team composition?

We worked directly with Chris (Owner, Transcendent Enterprise), as well as with a production associate and production assistant.

How did you come to work with Transcendent Enterprise?

I’d come across some of the work Transcendent Enterprise had produced for their other clients and was impressed. We had an initial consultation, and I felt confident that they would be able to deliver in terms of my goals.

How much have you invested with them?

The video cost just under $5,000.

What is the status of this engagement?

The project lasted from August-October 2019, though I have plans to engage with them on future projects.

What evidence can you share that demonstrates the impact of the engagement? 

During the post-production phase, though I didn’t have a specific deadline for the finished materials, I never felt like Transcendent Enterprise dragged out the editing process. The project was completed much sooner than I expected.

After I saw the final product, I really felt like the team had captured my vision of showcasing the peace and mindfulness that running brings. Transcendent Enterprise was able to record everything I needed in a short time without compromising on quality.

How did Transcendent Enterprise perform from a project management standpoint?

I was never exposed to their communication about my project on the backend, which I appreciated because it allowed me to focus on my own process. 

However, Transcendent Enterprise was very prepared on the day of the shoot. The team had backup locations in the event of construction or other obstacles to filming, so it was clear they planned thoroughly for the project.

What did you find most impressive about them?

Transcendent Enterprise is a small team with a huge impact. Chris and his staff are very knowledgeable, and it was a pleasure to see them work together and engage one another on creative decisions. Everyone on the team is respectful of others’ feedback and opinions, and they even engaged me when suggesting different approaches.

Chris himself is very receptive to the talent on his team and is hands-on in a way that isn’t typical of most business owners.

Are there any areas they could improve?

I can’t think of anything. Everything Transcendent Enterprise did was in line with my expectations.

Do you have any advice for potential customers?

Know what you want and lay down a creative foundation at the beginning so you can help the team see your vision. Also, be flexible and allow them to have input and make suggestions because they absolutely know what they’re doing.

Please describe your company and your position there.

I am a Crew Runner and Pacer for Adidas Runners NYC and a fixture in the NYC Running Scene.

For what projects/services did your company hire Transcendent Enterprise?

To produce a video that tells the story of my running journey.

What were your goals for this project?

I did not have specific goals for this project. I was interested in telling my story as I thought it might help other people get started. I was not clear on which direction I wanted to take it.

How did you select this vendor?

Transcendent Enterprise came highly recommended. I met with Chris Alvarez and his team to discuss the project and I felt confident that they could create something special for me. Even though I wasn’t very clear about what I wanted.

Describe the video(s) and the process in detail.

Once we decided to work together. The Transcendent team took some time to get to know me. They scouted a few locations based on where I would regularly run and train and where I lived. We spent about five hours shooting various action footage and interview footage. I followed my instructions as the subject and trusted the production team.

After about a week I was sent a video to review and give feedback on. After I gave my feedback I received the completed video in a couple of days. I was totally blown away with what Chris Alvarez and his team at Transcendent Enterprise created for me using my vague ideas as a blueprint. The video is currently posted on my social media channels and could also be used for any number of purposes both personal and professional.

What was your vendors' project management or feedback process?

They were very responsive and worked around my busy schedule. The turnaround time was very fast after the Video shooting was complete.

Can you share any outcomes from the project that demonstrate progress or success?

The video turned out to be an incredibly motivating piece. It has been shared and viewed widely on social media channels. I have receive outstanding positive feedback about the video’s quality and the message it is sending to the viewers.

How effective was the workflow between your team and theirs?

Chris Alvarez and his team worked very well with me. The communication was always open and honest. Any questions or concerns I had during the process were addressed clearly so that I understood what was going on and what the next step would be. They stayed on schedule with both the shooting schedule and the production schedule of the video.

What did you find most impressive about this company?

I was really amazed at what they were able to produce given my vague ideas of what I wanted the finished product to be. They really thought of every tiny detail during shooting and editing. The finished product is so much better than I could have ever imagined.

Are there any areas for improvement?

No. My project went well from start to finish.

Introduce your business and what you do there.

I’m the owner of two natural hair salons, Express and JHB Studios.

What challenge were you trying to address with Transcendent Enterprise?

We wanted some marketing material produced for the salons.

What was the scope of their involvement?

We first worked with Transcendent Enterprise on a commercial, and they handled all pre- and post-production services. The team found multiple models for us to select from, prepared the script, and supplied all necessary camera and lighting equipment. After filming, they were able to deliver the final edited video within a week.

The team has also helped us out with some promotional videos at a couple of festivals, including one of the largest natural hair festivals in the country. Currently, they’re assisting us with content for our YouTube channel.

What is the team composition?

I work with about six or seven people in total. The production assistant is our main point of contact, and we’ve worked with several cameramen as well. Chris (Owner, Transcendent Enterprise) has provided a lot of creative direction and was onsite on the day we shot the commercial. 

How did you come to work with Transcendent Enterprise?

Transcendent Enterprise was recommended to me by a friend who had partnered with them before. Also, we appreciated that their office was near ours.

How much have you invested with them?

We’ve spent about $30,000-$35,000 so far. 

What is the status of this engagement?

We first hired them for the commercial in April 2019, but we’ve continued to work with them on new projects.

What evidence can you share that demonstrates the impact of the engagement? 

There have been times when we’ve wanted to make comprehensive changes, and the team has been flexible and receptive to them. They’ve always been upfront when additional costs come up, and the pace they work at is very unique.

Often, businesses work with video production companies who take months to edit the material, so that by the time it’s returned they don’t even care what it looks like. Transcendent Enterprise’s team excels in delivering terrific work quickly.

How did Transcendent Enterprise perform from a project management standpoint?

They always meet deadlines and are clear communicators. Whenever we want to make a change, they’re very honest about how it might affect the cost. Often, other video production firms will wait until after those changes have been made to inform you of added expenses or will refuse to make the changes at all. 

What did you find most impressive about them?

When it comes to video production, quality is paramount. Transcendent Enterprise produces excellent work, but the speed with which they can turn the material around is what’s most impressive about them. 

Are there any areas they could improve?

There’s nothing that comes to mind.

Do you have any advice for potential customers?

Be flexible with their ideas. Chris has a lot of experience and his suggestions always come from a place of knowledge. He knows what looks good on camera and what’s feasible with respect to timeline and budget.