Transcendent Enterprise

Please describe your company and your position there.

I'm the president of a small public relations and media events company based in Los Angeles. We host annual media conferences for business schools and medical schools twice a year in New York and Washington, DC.

For what projects/services did your company hire Transcendent Enterprise?

For the first time, our media conference on October 21 was presented live and via live stream. We hired Chris and his team at Transcendent Enterprise to film and live stream the event where public relations professionals hear from 20 top business journalists from ABC, CNN, Economist, CNBC, Wall Street Journal and more.

How did you select this vendor and what were the deciding factors?

Transcendent Enterprise came highly recommended from a previous client.

Describe the project in detail and walk through the stages of the project.

Chris and his team set up the direct ethernet connection the day before, brought their professional sound and camera equipment, and streamed everything flawlessly around the world via Zoom. They even recorded the conference for us. A+ work.

How many resources from the vendor's team worked with you, and what were their positions?

The CEO ran the sound board and mixer, and a staffer operated the camera and dealt with all technical issues.

Can you share any outcomes from the project that demonstrate progress or success?

My live audience were grateful for the professional sound quality, and our live stream clients raved about the video quality, camera angles, sound clarity during the event and the wonderful video recording.

How effective was the workflow between your team and theirs?

Their teamwork was outstanding. They showed up the day before for two hours on their own time to ensure everything ran smoothly.

What did you find most impressive or unique about this company?

Professional attitude, on time, professional results. I would recommend them highly to anyone who needs a live stream or similar services for event production.

Are there any areas for improvement or something they could have done differently?

Everything was perfect.

Please describe your company and your position there.

I am the Executive Director at The Riviere Agency, a boutique Marketing, PR and Events firm based out of NY.

For what projects/services did your company hire Transcendent Enterprise, and what were your goals?

We hired Trenscendent Enterprise 2 fashion shows this year that required livestream video. The last fashion show was an off-site show with NYFW : The Show. The goal was to get a multishot livestream video of the show that would stream on both YouTube and NYFW.com seamlessly.

How did you select this vendor and what were the deciding factors?

Transcendent Enterprise provided a great value and excelent customer service.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We started with a discovery meeting, once we moved forward with hiring their team, they made themselves available for multiple tech calls. The end result was they arrived with a full team on site for set up, run-through, and seamless execution of our livestream video for our client.

Who did you work with and what was the feedback process like?

We worked with Chris and his team was amazing.

Can you share any outcomes from the project that demonstrate progress or success?

I would highly recommend them. They provide a quality product for a price that is extremely paletable for clients.

Describe their project management style, including communication tools and timeliness.

Their communication was always kind and timely.

What did you find most impressive or unique about this company?

I loved that this organization was extremely diverse and knowledgeable.

Are there any areas for improvement or something they could have done differently?

I would have hired them sooner. They were awesome and could have done even more for us with more time.

Please describe your company and your position there.

Healthcare Marketing

For what projects/services did your company hire Transcendent Enterprise, and what were your goals?

Awareness and promotional videos, as well as internal communications.

How did you select this vendor and what were the deciding factors?

Price, quality, and availability.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

I've worked with Chris and the Transcendent team on many video projects over the span of 18 months. We worked collaboratively on everything from storyboarding, production, editing to distribution. He and his team are extremely creative, practical, and kept our overall goals and budget top of mind with every suggestion and decision.

Who did you work with and what was the feedback process like?

Chris, CEO, as well as several talented videographers on set. Behind the scenes I worked with his executive assistant who liaised with the editors. Everyone understood our deadlines and dedicated time appropriately to meet them. Despite some challenging deadlines and high-pressure situations, his team always came through.

Can you share any outcomes from the project that demonstrate progress or success?

Anecdotally, the videos were always well received by our target audiences.

Describe their project management style, including communication tools and timeliness.

Efficient. The most effective tool was their video editing platform. As the client, I could very easily suggest edits. Never once did they question or miss a deadline, which is even more impressive given we often needed a 24-hour turnaround.

What did you find most impressive or unique about this company?

I appreciated their open communication, dedication, and ability to make our ideas better.

Are there any areas for improvement or something they could have done differently?

None.

Please describe your company and your position there.

I am the Senior Manager in programming which means I curate and carry out events and performances.

For what projects/services did your company hire Transcendent Enterprise, and what were your goals?

We hired Transcendent Enterprise to capture all of the middle and high school graduations that we hosted on campus. This was over 15 events.

How did you select this vendor and what were the deciding factors?

Their reputation and fees were exceptional and made them a stand-out company for the work we did this summer.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We had meetings together to scope out the flow of these events. The team was very knowledgeable and came to the table with ideas and solutions. They were at events throughout June, starting in the early morning and ending in the evening. When the events were over, we continued the relationship and the company culled through hours of content to create a dynamic video showcasing the impact of the events.

Who did you work with and what was the feedback process like?

I worked with Chris directly and then with Corinthia, they were both very responsive and reactive with deadlines.

Can you share any outcomes from the project that demonstrate progress or success?

Several videos were made and families around the world successfully viewed the Livestream feeds that the company set up.

Describe their project management style, including communication tools and timeliness.

Email and Zoom were efficient project tools for this engagement. It was an easy integration into our company culture.

What did you find most impressive or unique about this company?

Their ability to multi-task was outstanding. Several different departments started reaching out for their help with different projects and they were able to deliver on each.

Are there any areas for improvement or something they could have done differently?

No

Introduce your business and what you do there.

I’m a producer and the general manager of the musical, Turning 15 on the Road to Freedom. Our umbrella organization is Loire Valley Theater Festival Inc., but people know us better for the show’s name. It’s a nonprofit organization that produces educational and entertainment properties for families and kids. 

What challenge were you trying to address with Transcendent Enterprise?

Before the COVID-19 pandemic hit, we were on the road for a tour throughout the country. Once the pandemic started, we switched the live musical to a streaming property which we booked into schools, performing arts centers, and theaters across the country. We hired Transcendent to help us with our technological and streaming needs. 

What was the scope of their involvement?

Transcendent has been our technical experts, and they’ve also done video editing work for us. We deal with a lot of platforms, such as Zoom, Google Meet, YouTube, and other platforms that venues have asked us to use. The team has also supplied us with customized links to the streaming version of our show. 

On top of that, we’ve done a number of live Q&A sessions that have either been hosted by the venues themselves or by us. The Transcendent team helps us ensure that everything runs smoothly for the participants on the panel and audience members. They’ve also written a technical manual for us. 

What is the team composition?

We’ve worked with four people from their team. Chris (Owner) supervises everything. He’s present whenever we have new projects to schedule and execute and for issues to troubleshoot. We have also been assigned a Transcendent team member who is present during all of our events and whom we completely trust and depend on. There is also back-up personnel, so we are never without a Transcendent expert.

How did you come to work with Transcendent Enterprise?

I found them on Google. I  believe in surrounding myself with the smartest people who have the innate attitude of true partners. Given that criteria, I searched for a local production house that knew about streaming, which has become an entirely new industry with the onset of the COVID-19 pandemic. I interviewed a number of people, but Chris caught my attention. 

He was fabulous from his manner and knowledge to his ability to understand our struggles. He also treated our money as his own and made every penny count. In my previous experience, other service organizations sometimes tend to take advantage of us. By contrast, Chris and Transcendent didn’t do that. As a result, I hired them. 

How much have you invested with them?

We’ve spent approximately $10,000, thus far.

What is the status of this engagement?

We started working with them in March 2020, and the relationship is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

Our main baseline has been to facilitate the event without a hitch. In today’s world and internet access, we never know what might happen. We also aren’t always sure what platform is being used by a venue, theater, or school. As a result, the team should be knowledgeable in different platforms, and they should be able to answer questions — these are also our baselines. 

For Transcendent’s performance, they’re impressive in terms of work quality and responsiveness to any issues. Their ability to be a true partner, a team player, and a problem solver isn’t something anyone can have at any time. Overall, they’ve effectively helped us turn live productions into remote ones. We have also gotten stellar reviews of the streaming and Q&A events from our presenters (venues). As a result, I’ve recommended them to other people needing video production services. 

How did Transcendent Enterprise perform from a project management standpoint?

Transcendent always participates in advancing meetings, where we meet remotely with the venue to make sure all technical components are worked out in advance. They’re also present during what we call “technical rehearsals” as another step to work out any problems before the actual events. We aren’t tech-savvy, but their team can talk us through the problems and make the various systems work. They’ve been incredibly personable, and as we are constantly working with new people from different venues, this is a critical element.

To communicate, if we are using the Zoom webinar platform, we can communicate without the audience seeing us. I also have a texting system behind the scenes. During an event, they make sure that everything’s good on my end since I switch back and forth between the audience and the panelists. As such, we’re constantly communicating, whether through the platform, texts, or calls. 

What did you find most impressive about them?

The best part of working with Transcendent is their ability to be a true partner and team player. Everybody is learning in this new world, and Transcendent’s knowledge is fabulous. If any unexpected problems come up, we figure them out. Overall, the problem-solving they do and the attitude in which they do it are special. 

Are there any areas they could improve?

No, there aren’t any. 

Do you have any advice for potential customers?

This is all about communication. If you have a question or need to work on the budget, ask to discuss it with Transcendent, and you and Transcendent will figure out a way to make it work.

Introduce your business and what you do there.

I work at NYU in the Tandon School of Engineering as the program operations manager.

What challenge were you trying to address with Transcendent Enterprise?

I needed to record and livestream an AI seminar. We tried to use our own internal livestreaming service, but we wanted a more hands-on service that Transcendent Enterprise could provide.

What was the scope of their involvement?

They surveyed the room to ensure we had the right equipment, lighting, and staging to provide the services. For visibility, they made sure we had the best seating layout and gave guidance on where speakers should stand.

They recorded our seminars and livestreamed them so people in different locations and time zones could watch at the same time. They also transcribed the seminars and sent it to us with closed captioning for them as well. 

What is the team composition?

Around 5–6 people on their team worked with us. 

How did you come to work with Transcendent Enterprise?

The CEO of their company is an alumnus of NYU, so he’s worked within the NYU community since he graduated. My director of marketing referred me to use them for this type of work.

How much have you invested with them?

We spent around $35,000. 

What is the status of this engagement?

We worked together from October 2018–February 2020. We were planning to work every semester but it ended abruptly because of COVID-19. 

What evidence can you share that demonstrates the impact of the engagement? 

I was thoroughly impressed with the quality of their work. Our YouTube platform grew because of their support and they helped us get visibility in the neighboring states. Being able to have a footprint in bringing new livestreaming to campus focusing on AI helps us be at the forefront.

They really helped us build our name in a university setting for AI livestreaming services. We were able to have Nobel Peace Prize winners come and give talks, helping us build a brand that we wouldn’t have been able to replicate.

How did Transcendent Enterprise perform from a project management standpoint?

They were great, especially considering the different research centers and admins involved. They were readily available via email, text, and phone. We were able to talk with different people on their team. Our deadlines were always met — they were always on time or even before we were ready. They were able to manage our expectations, which made it a mutually beneficial relationship. 

What did you find most impressive about them?

I really appreciated that they walked us through everything so we knew what to do if we were on our own. They showed us how to troubleshoot anything and they were well-versed in doing these events, so everything was a breeze. If we ran into a snafu or technical difficulty, it was handled without an issue.

We’ve grown from the engagement and we were really grateful for the experience. Considering they were alumni of NYU, it was great to keep strengthening the community that way. Their level of expertise was amazing.

The team was able to talk with people who were novices in livestreaming and camera work about how to run the presentations and educating them to do it on their own. We’d work with them again and again; we really liked their service. 

Are there any areas they could improve?

No, just keep up the good work. Everything went smoothly and I hope more people get to work with them. 

Do you have any advice for potential customers?

Use them as soon as possible. Especially now, since we’re all going remote, having their support for livestreaming and YouTube will give you a professional edge. Use them to answer any questions you have. 

Please describe your company and your position there.

At the time of the project, I worked for the NYC Department of Small Business Services. SBS is an economic development agency that takes a 3 pronged approach: helping NYers attain quality jobs, assisting small business owners to succeed and thrive, and developing opportunities for communities/neighborhoods. I was the Senior Project Manager of Capacity Building at the time of the project.

For what projects/services did your company hire Transcendent Enterprise?

We hired Transcendent to develop a video that told the story of the Neighborhood 360 Fellows program from different perspectives, the host organization and the fellows.

What were your goals for this project?

The goal was to provide prospective Fellows and host sites, along with the general public with a better understanding of the program and what it offered.

How did you select this vendor?

This selection was done through an RFP process.

Describe the video(s) and the process in detail.

We developed 3 videos in total but attained a lot of content for future use. Transcendent was extremely professional in their scheduling nd helping to provide creative direction. We conducted over 6 interviews, which included the Commissioner of the agency and attain footage of the Fellows during events.

What was your vendors' project management or feedback process?

There was consistent communication throughout the whole process. And the team was willing to tweak the videos until they met our satisfaction and purpose. The team is extremely talented.

Can you share any outcomes from the project that demonstrate progress or success?

The videos were used for social media and promotions of the program. The quality and the story that was conveyed resulted in more people being curious about the program. Although the videos were developed a few years ago between the first and second cohort they are still relevant and relatable.

How effective was the workflow between your team and theirs?

It was very effective. I was introduced and put in direct contact with both the filming crew and the video editors to make sure that the videos came out the way I wanted

What did you find most impressive about this company?

The quality of the videos and how prepared they were was most impressive. Although only 3 promo videos were taken, we attained lots of video content from different neighborhoods.

Are there any areas for improvement?

The communication when we first started needed to be improved. Communication was largely being conducted via email and a few things were being lost. However, this was something that was worked on and improved before the end of the project and a project manager was brought onboard.

Introduce your business and what you do there.

I’m the video producer at Young Adult Institute. We provide a variety of services to people with developmental and intellectual disabilities.

What challenges were you trying to address with Transcendent Enterprise?

We hired them to help produce two training videos that we wanted to recreate. We needed an internal and external version of our general compliance video and a HIPAA video.

What was the scope of their involvement?

They produced four videos in total. We provided the script, but they had some input as well. Our team is experts on compliance, but they helped translate our writing into video-friendly language. They did the filming and all of the post-production work. 

What is the team composition?

Chris (Owner) was our main point of contact, but we worked with a larger team. 

How did you come to work with Transcendent Enterprise?

I’d worked with Transcendent Enterprise before. I had good experiences with them in the past, so I recommended them to our CEO who had the final say in who we hired. 

How much have you invested in them?

We invested around $31,000. 

What is the status of this engagement?

We did most of the production work in 2019, but we’d been in discussions with them about the project since 2017. We had to put it on hold originally because of budget constraints. 

What evidence can you share that demonstrates the impact of the engagement?

We had specific deadlines that we needed to meet because we wanted to show the video at a training session. They stuck to our timeline and executed everything. 

How did Transcendent Enterprise perform from a project management standpoint?

They were great in terms of project management. We used Basecamp to organize the project and keep everything in one central place. 

What did you find most impressive about them?

What makes them stand out is their responsiveness. They were patient, thorough, and always got back to us quickly. 

Are there any areas they could improve?

No, they were very understanding. Even when our team took more time to review things, they still stuck to our deadlines. 

Do you have any advice for potential customers? 

I highly recommend working with them. They’re intelligent, patient, and their prices are fair. They worked with us to make things go smoothly. 

Introduce your business and what you do there.

I’m a health and wellness entrepreneur.

What challenge were you trying to address with Transcendent Enterprise?

My primary goal was to shoot a video that would showcase wellness and healthy living through running as well as through my involvement with Adidas runners. Specifically, I wanted to capture the experience of running through New York City.

What was the scope of their involvement?

Transcendent Enterprise handled all aspects of production, including directing, shooting, special effects, and editing.

We shot on multiple locations and the team was able to efficiently transport equipment from one site to the next. 

What is the team composition?

We worked directly with Chris (Owner, Transcendent Enterprise), as well as with a production associate and production assistant.

How did you come to work with Transcendent Enterprise?

I’d come across some of the work Transcendent Enterprise had produced for their other clients and was impressed. We had an initial consultation, and I felt confident that they would be able to deliver in terms of my goals.

How much have you invested with them?

The video cost just under $5,000.

What is the status of this engagement?

The project lasted from August-October 2019, though I have plans to engage with them on future projects.

What evidence can you share that demonstrates the impact of the engagement? 

During the post-production phase, though I didn’t have a specific deadline for the finished materials, I never felt like Transcendent Enterprise dragged out the editing process. The project was completed much sooner than I expected.

After I saw the final product, I really felt like the team had captured my vision of showcasing the peace and mindfulness that running brings. Transcendent Enterprise was able to record everything I needed in a short time without compromising on quality.

How did Transcendent Enterprise perform from a project management standpoint?

I was never exposed to their communication about my project on the backend, which I appreciated because it allowed me to focus on my own process. 

However, Transcendent Enterprise was very prepared on the day of the shoot. The team had backup locations in the event of construction or other obstacles to filming, so it was clear they planned thoroughly for the project.

What did you find most impressive about them?

Transcendent Enterprise is a small team with a huge impact. Chris and his staff are very knowledgeable, and it was a pleasure to see them work together and engage one another on creative decisions. Everyone on the team is respectful of others’ feedback and opinions, and they even engaged me when suggesting different approaches.

Chris himself is very receptive to the talent on his team and is hands-on in a way that isn’t typical of most business owners.

Are there any areas they could improve?

I can’t think of anything. Everything Transcendent Enterprise did was in line with my expectations.

Do you have any advice for potential customers?

Know what you want and lay down a creative foundation at the beginning so you can help the team see your vision. Also, be flexible and allow them to have input and make suggestions because they absolutely know what they’re doing.

Please describe your company and your position there.

I am a Crew Runner and Pacer for Adidas Runners NYC and a fixture in the NYC Running Scene.

For what projects/services did your company hire Transcendent Enterprise?

To produce a video that tells the story of my running journey.

What were your goals for this project?

I did not have specific goals for this project. I was interested in telling my story as I thought it might help other people get started. I was not clear on which direction I wanted to take it.

How did you select this vendor?

Transcendent Enterprise came highly recommended. I met with Chris Alvarez and his team to discuss the project and I felt confident that they could create something special for me. Even though I wasn’t very clear about what I wanted.

Describe the video(s) and the process in detail.

Once we decided to work together. The Transcendent team took some time to get to know me. They scouted a few locations based on where I would regularly run and train and where I lived. We spent about five hours shooting various action footage and interview footage. I followed my instructions as the subject and trusted the production team.

After about a week I was sent a video to review and give feedback on. After I gave my feedback I received the completed video in a couple of days. I was totally blown away with what Chris Alvarez and his team at Transcendent Enterprise created for me using my vague ideas as a blueprint. The video is currently posted on my social media channels and could also be used for any number of purposes both personal and professional.

What was your vendors' project management or feedback process?

They were very responsive and worked around my busy schedule. The turnaround time was very fast after the Video shooting was complete.

Can you share any outcomes from the project that demonstrate progress or success?

The video turned out to be an incredibly motivating piece. It has been shared and viewed widely on social media channels. I have receive outstanding positive feedback about the video’s quality and the message it is sending to the viewers.

How effective was the workflow between your team and theirs?

Chris Alvarez and his team worked very well with me. The communication was always open and honest. Any questions or concerns I had during the process were addressed clearly so that I understood what was going on and what the next step would be. They stayed on schedule with both the shooting schedule and the production schedule of the video.

What did you find most impressive about this company?

I was really amazed at what they were able to produce given my vague ideas of what I wanted the finished product to be. They really thought of every tiny detail during shooting and editing. The finished product is so much better than I could have ever imagined.

Are there any areas for improvement?

No. My project went well from start to finish.