Innovative Digital Solutions Across AI, Web, Mobile, Cloud, and More
At Trakshym, we specialize in delivering software solutions that empower businesses to thrive in the digital age. Based in Gujarat, India, we collaborate with startups, SMEs, and enterprises globally to transform ideas into impactful digital products.
Our Global Impact Our track record spans diverse industries, with satisfied clients ranging from healthcare to e-commerce and beyond. From building AI-driven chatbots to crafting user-friendly mobile apps and scalable cloud infrastructures, we have successfully delivered projects that enhance business efficiency and drive innovation.
Engagement Models That Work for You:
Project-Based: Designed for specific goals and timelines. Outcome: Customized, high-quality solutions that align with your vision.
Dedicated Teams: Fully integrated experts who scale with your needs. Outcome: Flexible, cost-effective solutions with continuous support.
Our Expertise
Custom Software Development: Bespoke applications designed to your needs.
AI/ML & Generative AI: From predictive analytics to AI-powered applications.
Web Development: High-performance websites, portals, and e-commerce solutions.
Mobile App Development: Feature-rich apps for iOS, Android, and cross-platform.
Cloud Solutions: AWS and Azure-based cloud migrations and management.
Chatbot Development: AI-driven conversational solutions for businesses.
UI/UX Design: Engaging, user-centered designs for websites and apps.
DevOps: Seamless CI/CD pipelines and infrastructure automation.
White-Label Software: Ready-to-use solutions customized for your brand.
Partner with Trakshym Whether you’re looking to build an AI-powered solution, launch a mobile app, or streamline your operations with a cloud-based system, Trakshym is your trusted partner.
Get in Touch Contact us at contact@trakshym.com to explore how we can bring your vision to life. Let’s build something extraordinary together!
Custom Software Dev for Healthcare Software Company
AI DevelopmentCustom Software DevelopmentWeb Development
Chatbots & Conversational AI
+5
Confidential
Mar. 2023 - Oct. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"What stood out most about Trakshym was their deep understanding of healthcare-specific challenges."
Jan 4, 2025
Marketing Manager, Accurx
Luise Heli
Other industries
Liverpool, England
51-200 Employees
Online Review
Trakshym developed a comprehensive healthcare CRM system for a healthcare communication platform. The solution included a hospital management module, an AI chatbot, and a scalable system architecture.
Trakshym's solution reduced administrative workload by 50%, improved inquiry response times by 60%, and increased user activity by 200%. The team delivered a high-quality product on time and within budget. Their responsiveness, proactive problem-solving, and technical expertise were impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing Manager of Accurx
Describe what your company does in a single sentence.
Accurx enables seamless communication and collaboration between patients and healthcare professionals through an easy-to-use platform that improves patient care.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Trakshym to accomplish?
We hired Trakshym to develop a comprehensive healthcare CRM solution that streamlines hospital management, integrates a healthcare chatbot for quick medical support, and enhances operational efficiency to reduce staffing needs while improving patient care.
SOLUTION
How did you find Trakshym?
Referral
Why did you select Trakshym over others?
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from Trakshym were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope of work involved developing a comprehensive Healthcare CRM system to streamline hospital operations and enhance patient care. Key deliverables included:
Hospital Management Module: Tools for managing appointments, doctor schedules, patient records, prescriptions, and billing. Healthcare Chatbot: An AI-driven chatbot for patients and doctors to analyze infections using uploaded photos and details, providing treatment suggestions and prescriptions. Scalable System Architecture: A robust backend to handle large-scale hospital operations with minimal staffing. User-Friendly Interface: A responsive and intuitive design for seamless user interaction across devices. Integration & Deployment: Deployment and setup on cloud infrastructure, ensuring system scalability and reliability. Ongoing Support: Post-launch maintenance and updates to keep the system running smoothly. The project covered frontend development, backend development, DevOps setup, and project management to deliver a reliable and efficient healthcare solution.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The measurable outcomes from the project included:
Increased Efficiency: The Healthcare CRM enabled a 50% reduction in administrative workload, allowing large hospitals to operate effectively with just 1-2 employees managing core tasks. Faster Patient Support: The AI-driven chatbot reduced response times for patient inquiries by 60%, improving the overall patient experience. Improved Accuracy: The system's automation minimized errors in appointment scheduling, billing, and prescription generation, achieving near 100% accuracy. Enhanced Scalability: The solution handled a 200% increase in user activity seamlessly, demonstrating its ability to scale with growing hospital demands. Positive Feedback: Both healthcare professionals and patients reported high satisfaction levels with the tool’s usability and functionality, reflecting its impact on streamlining healthcare operations.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Trakshym’s project management was outstanding. They maintained clear and consistent communication through Slack and email, ensuring we were always up to date on the project’s progress. Their team delivered all milestones on time and often went above and beyond to accommodate our requirements, even implementing last-minute changes efficiently. Their responsiveness to our needs, coupled with their proactive problem-solving, ensured the project ran smoothly and met our expectations.
What was your primary form of communication with Trakshym?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
What stood out most about Trakshym was their deep understanding of healthcare-specific challenges and their ability to create innovative solutions tailored to our needs. Their dedication to delivering a user-friendly yet robust CRM and chatbot, combined with their technical expertise and genuine care for our success, was truly impressive. They didn’t just meet our expectations—they exceeded them by consistently providing value and ensuring every aspect of the project aligned with our goals.
Are there any areas for improvement or something Trakshym could have done differently?
No i didn't think of any
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 1-1 of
1 Reviews
Locations (1)
910, Silver trade center, Utran, surat - 394105Surat, India394105
If you’re not seeing exactly what you need here, send this company a custom message.
You can talk about your project needs, price, and timeline to get started on your project.
Sign in to see which brands trust Trakshym.
Get connected to see updates from Trakshym like new case studies, latest reviews, their latest masterpieces in their portfolio, delivered straight to you.
