Torro Media

BACKGROUND

Please describe your company and position.

I am the General Manager of Phillips Chocolates

Describe what your company does in a single sentence.

Boston's Oldest Chocolatier, we might artisan hand-crafted chocolates using only the finest ingredients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Torro Media to accomplish?

• Create a new website in Shopify
• Transition our products and customers from old website to shopify

SOLUTION

How did you find Torro Media?

• Online Search
• Referral

Why did you select Torro Media over others?

• Close to my geographic location
• Great culture fit
• Good value for cost

How many teammates from Torro Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website Migration and Re-Design moving website from Magento based website to Shopify.  Include all current capabilities, including Build your Own products, gift messaging, and migrating both customer and product information into Shopify, as well as linking new website to Meta and Google accounts.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The main outcome was to have a website that was succesfully migrated from Magento to Shopify, with a more current look and feel versus our Magento based website and be approved by our company's Excecutive team and ownership.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, Torro did deliver the new website within the agreed time line.  They were extremely responsive to any questions we had, and made all requested changes as we went through the launch process.  We love the new website and extremely happy with Torro's work!

What was your primary form of communication with Torro Media?

Virtual Meeting

What did you find most impressive or unique about this company?

Torro's team is very enthusiastic and has great technical expertise in all areas that they handle for our company, including both designing and migrating the new website to Shopify, and overseeing our ongoing digital marketing needs.  Torro is always updated on all the current trends, and delivers exceptional customer service.

Are there any areas for improvement or something Torro Media could have done differently?

We were happy with the entire process!

BACKGROUND

Please describe your company and position.

I am the Marketing / Public Relations Manager of Broco Energy

Describe what your company does in a single sentence.

Broco Energy is a veteran-owned full-service fuel company that specializes in providing heating oil and emergency fuel across Massachuetts and New Hampshire.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Torro Media to accomplish?

• Developing a new website for SNHCleanEnergy.com

SOLUTION

How did you find Torro Media?

Referral

Why did you select Torro Media over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Torro Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website design and development.

SEO optimization.

Logo Design 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Torro Media team met our incredibly tight deadline with a full website design and build-out. Very efficient team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I had the pleasure of working with Torro, and I couldn't be more impressed with their exceptional project management and timely delivery. From the very beginning, their team demonstrated excellent communication, ensuring that all milestones and deadlines were clearly outlined. They kept me updated throughout the process and were always proactive in addressing any concerns or questions I had. The project was delivered on time, without compromising quality, and exceeded my expectations. Their dedication to maintaining a smooth workflow and ensuring deadlines were met made the entire experience seamless and stress-free. I highly recommend them for anyone looking for reliable and professional web development services.

What was your primary form of communication with Torro Media?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

From the very beginning, their team demonstrated excellent communication, ensuring that all milestones and deadlines were clearly outlined. They kept me updated throughout the process and were always proactive in addressing any concerns or questions I had.

Are there any areas for improvement or something Torro Media could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the CEO of Causely

Describe what your company does in a single sentence.

B2B enterprise software for engineering teams to build reliable cloud-native services. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Torro Media to accomplish?

• Redesign our website
• Elevate our brand image
• Get the project done fast

SOLUTION

How did you find Torro Media?

Referral

Why did you select Torro Media over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Torro Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

CUSTOM WEB DESIGN & DEVELOPMENT
Discovery Phase: We delve into your vision and requirements.
Design Phase: Utilizing Figma Wireframes for precise planning.
Development Phase: Tailored to your specific needs, we incorporate advanced custom fields for dynamic content and an integrated visual composer in the CMS for intuitive drag-and-drop content creation.
Content Populating: Meticulously inserting and organizing website content, including text, images, videos, and documents.
Form Integration: Seamlessly integrating customized forms that cater to your specific needs.
Quality Assurance Phase: Rigorous testing ensures overall site functionality across both desktop and mobile views.
Launch Phase: Complete with confetti cannons and party hats to ensure your website takes off in style.
Post-Launch: Our commitment extends 30 days post-launch, with ongoing support for optimal performance.

SEO ESSENTIALS
Custom Page Titles
Custom Meta Descriptions
H1 Optimization
Keyword Research
Internal Site Linking
Sitemap.xml Creation
Robots.txt Creation
Google Webmaster Tools Integration
Google Analytics Integration
Rank Math PRO Plugin Integration

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We just launched, but many people have gone out of their way to compliment our new site design and brand. We are very happy with the result. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were incredible at staying on track with an insanely tight timeline. Torro Media's experience was unmatched. 

What was your primary form of communication with Torro Media?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their flexibility is in terms of customizing their pricing to fit what we needed without charging us for anything we didn't, especially in terms of their communication and speed. 

Are there any areas for improvement or something Torro Media could have done differently?

It's not really fair to critique this point because we were on such a tight timeline and had our own creative person creating imagery for the site, but it would have been icing on the cake to have them bring more of their own creative ideas for certain imagery and graphics on the site specific to the way we tried to illustrate the problem our product solves and the value it brings. But again, I'm really digging deep to find some constructive critique because they really did an awesome job. 

BACKGROUND

Please describe your company and position.

I am the Managing Partner of Moon Rabbit

Describe what your company does in a single sentence.

Moon Rabbit is an independent advertising agency created by a rare breed of people who aren’t satisfied with being conventional. Who know that creative license is worthless without true freedom of expression. Who are Proudly Misfit and consider the title a badge of honor.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Torro Media to accomplish?

• Website design
• Advertisement

SOLUTION

How did you find Torro Media?

Clutch Site

Why did you select Torro Media over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Torro Media were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Torro Media was recruited to design a company's website. The team created the site more user-friendly, added secure payment channels, and optimized it for mobile.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Excellent project has been received for Torro Media's efforts, which resulted in a beautiful website and effective conversion pathways. The group works effectively, diligently, and efficiently. In order to ensure a smooth workflow, they communicated regularly and promptly via email and online meetings.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Torro Media are very organized, they deliver fast and also have a strong team that communicates effectively.

What was your primary form of communication with Torro Media?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They put much effort in our project and they also communicated effectively. Thank Torro Media

Are there any areas for improvement or something Torro Media could have done differently?

I hope they can add more than one language.

BACKGROUND

Introduce your business and what you do there.

I'm the founder of Further LLC, a performance-based marketing agency that helps non-profits grow revenue, engage donors, and run effective fundraising and advocacy campaigns using data-driven strategies and marketing analytics.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Torro Media?

We needed to redesign an outdated website while retaining the core essence of our corporate culture and service offerings.

SOLUTION

What was the scope of their involvement?

Torro Media built an entirely new website. The team handled all aspects of the project, including design, development, and content creation. Our main involvement was copywriting and image selection.

What is the team composition?

We worked with 2–5 teammates from Torro Media.

How did you come to work with Torro Media?

We found them through a referral. We chose them because their pricing fit our budget, they offered good value for the cost, and their company values aligned with ours.

What is the status of this engagement?

We worked together from April 2025–February 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were highly satisfied with the end product. It was very easy to work with Torro Media along the way.

How did Torro Media perform from a project management standpoint?

They were great about timely delivery. We mainly communicated via email and messaging apps. Using the Monday.com project tracker was helpful to keep all deliverables on track.

What did you find most impressive about them?

Michelle was a terrific guide. She sought clarifications and input from our team but always came to the table with good ideas and recommendations of her own.

Are there any areas they could improve?

No, we were very satisfied.

BACKGROUND

Please describe your company and position.

 I am the VP of Marketing of a hospitality & leisure company 

Describe what your company does in a single sentence.

Our company is a New England restaurant and bar concept, known for great food, beverages, and hospitality.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Torro Media to accomplish?

• Enhance the site's underlying technical functionality - from SEO to improved forms and tracking
• Create a site that more clearly engenders the brand - modern, warm, vibrant, and community-centered
• Make it a more user-friendly and enjoyable experience

SOLUTION

How did you find Torro Media?

Referral

Why did you select Torro Media over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Torro Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Torro team completely rebuilt the Website from layout to look and feel. The work included a complete overhaul, fully designed in Figma, all new hosting, a new optimized Wordpress site designed to meet current and future needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved site experience, looking forward to improved traffic and tacking/analysis capabilities (just launched) 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Organized and accessible, used Monday to keep the project moving

What was your primary form of communication with Torro Media?

Virtual Meeting

What did you find most impressive or unique about this company?

Torro Media valued the UX and delivered on our needs.

Are there any areas for improvement or something Torro Media could have done differently?

NA

BACKGROUND

Please describe your company and position.

I am the Customer Engagement Manager of a consulting company 

Describe what your company does in a single sentence.

Software implmentation work

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Torro Media to accomplish?

• Optimize our existing website

SOLUTION

How did you find Torro Media?

• Referral
• Other

Why did you select Torro Media over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Torro Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Torro helped to redesign and modernize the corporate website to better reflect the brand, improve user experience, and support business goals such as lead generation, product education, and customer engagement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Nothing specific, moreso aligned with the vision we explained and shared with them. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items were delivered in the shared timeline by Torro. They were transparent with what was possible vs what was not. They listened to all our needs and delivered those accordingly. 

What was your primary form of communication with Torro Media?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were very hands-on and accommodating to our needs. 

Are there any areas for improvement or something Torro Media could have done differently?

Nothing!

BACKGROUND

Please describe your company and position.

 I am the Marketing Director of a restaurants company 

Describe what your company does in a single sentence.

Commercial Grill Accessories

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Torro Media to accomplish?

• Running paid ads
• Having a bigger presence on platforms
• Gaining back our digital real estate against competition

SOLUTION

How did you find Torro Media?

Online Search

Why did you select Torro Media over others?

• High ratings
• Close to my geographic location

How many teammates from Torro Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Working with Torro has been the most hands-on agency I have ever worked with.

Being an operator and needing people to perform while I'm focusing on another task of my business, I felt as if I was in two places at once, and that is exactly what we were looking for!

The team always comes back with an answer for how to solve the issues and how we can take advantage of it to generate more results.

I have been working with the team for roughly five months. I have gotten a 6X return on investment—they are technically printing money for our business!

highly recommended - great sense of humor - very intelligent people - only A team players.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

From March - June we had spent $12,300 for Google ads - and had a whopping return of $65,400🔥

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Every project has been on time and it's always "what's next" to deliver even more for my team

What was your primary form of communication with Torro Media?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

it was relieving that every member was a master at their own craft - 10/10 chemistry 

Are there any areas for improvement or something Torro Media could have done differently?

• Expressing their vision for our team
• calling out faults within our business
• Setting goals for the month of what return we want

BACKGROUND

Please describe your company and position.

I am the Owner of Catalyst Restaurant

Describe what your company does in a single sentence.

We are are restaurant.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Torro Media to accomplish?

• Revamp our website
• Greater visibility
• Appeal to a larger audience

SOLUTION

How did you find Torro Media?

Online Search

Why did you select Torro Media over others?

• Great culture fit
• I drove to their office and met them.

How many teammates from Torro Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Torro did an amazing job capturing the mission of my business with web design. They worked with us to redesign and present our restaurant in a new light. Their team, met with us, did research and helped us every step of the way. We trusted them with their creative direction. We are extremly happy. The launched our new site and help us with fixes. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have an amazing new website and online presence. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very responsive and helpful. 

What was your primary form of communication with Torro Media?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have a passion for what they do. We weren't just a client to check the box off. They really looked at our market and what we needed in our market and designed a website that will help us for years to come. 

Are there any areas for improvement or something Torro Media could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Owner of Enrico Incarnati Consulting

Describe what your company does in a single sentence.

I help entrepreneurs and business owners bridge the gap between content creation and business growth by crafting authentic, strategic content that drives organic audience growth, attracts high-quality leads, and increases revenue.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Torro Media to accomplish?

• Build my personal brand website

SOLUTION

How did you find Torro Media?

Matt reached out

Why did you select Torro Media over others?

Company values aligned

How many teammates from Torro Media were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Torro helped bring my vision to life by creating a website for my personal brand.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A completed website for my personal brand

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Michelle's project management was outstanding—everything was delivered on time with impressive efficiency. Communication was clear, prompt, and professional throughout the process, ensuring that my needs were always met without any confusion. She were highly responsive, making the entire experience seamless and stress-free.

What was your primary form of communication with Torro Media?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was how they consistently went above and beyond to ensure everything was perfect. They were always available to answer questions, provide quick solutions, and offer expert guidance, making the entire process smooth and stress-free. Their dedication and proactive approach truly set them apart.

Are there any areas for improvement or something Torro Media could have done differently?

Not at all!