What evidence can you share that demonstrates the impact of the engagement?
The project was a great success; they’ve gotten nothing but rave reviews from our team. We have a difficult story to condense into four minutes, and yet they really captured the heart of the work we’re doing in Omaha. We used the video for Giving Tuesday in December, and that promotional piece helped with our fundraising campaign. We brought in $5000 from that day and around $10,000 in December, total.
How did Torchwerks perform from a project management standpoint?
Their communication and production style were both stellar. I was in awe, it’s amazing how fast they turned the project around. We communicated through email. They hit our deadlines as well.
What did you find most impressive about them?
They’re a really excellent group. When someone’s donating their time, you might worry that they’d do substandard work. We never had that issue with them because they go above and beyond to ensure a high-quality product. They involved us in every step of editing and reviewing before finalizing the work. I was very impressed with their professionalism and collaboration throughout the whole project.
Are there any areas they could improve?
No, I don’t think so.
Do you have any advice for potential customers?
I’d just recommend anyone to trust them because they’re really able to get to the heart of your hard work. They’re able to narrow down a thematic focus if you’re struggling with that.