Best-in-Class Healthcare & Ecommerce Mobile Apps

We are a product design company. We are a team of UI/UX designers, product designers, full-stack developers, and ex-founders of companies, each rigorously hand-picked for the qualities that contribute most to product success. Together, we build web and mobile apps that solve our clients’ problems in the most multidisciplinary and innovative ways possible.

We expect everyone on our team that touches your project to bring elite craftmanship and become a trusted partner that helps you make product decisions that lead to business growth.

 
$25,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2015
Show all +
Irvine, CA
headquarters
  • Topflight Apps
    1691 Kettering St, Office #201
    Irvine, CA 92614
    United States
other locations
  • Topflight Apps
    304 S. Jones. Blvd, #372
    Las Vegas, NV 89107
    United States

Portfolio

Kitchen Wizard iOS App - Walkthrough

GoWell iOS App - Health Practitioner Map

Brain Games for Cleveland Clinic

MentorLinkConnection Wordpress Development - Virtual Mentoring Platform

Ava Progressive Web App - Mental Health Feedback by AI

Smarter Symptom Tracker Web App - Physician Monitoring

Smarter Symptom Tracker iOS App - Symptom Visualization

Smarter Symptom Tracker iOS App - Symptom Slider

Smarter Symptom Tracker iOS App - Daily Check-In

Reviews

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Web Dev for Medical Equipment Provider

“They took the time to understand our business so the software we’re developing works for our business.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2018 - Ongoing
Project summary: 

Topflight Apps modified an existing order entry software to make it functional. They updated the version of AngularJS and customized the code to respond to a tree of entries and continue to tweak it.

The Reviewer
 
1-10 Employees
 
Raleigh, North Carolina
Rush Agent
Director of Finance, Select Ortho
 
Verified
The Review
Feedback summary: 

Topflight Apps successfully brought the software to the point where it could be implemented, providing a unique service in the industry. Users love the new software and make the transition to using it easily. The team is highly receptive to making the needed changes in the implementation phase.

BACKGROUND

Introduce your business and what you do there.

I’m the director of finance at Select Ortho. We dispense durable medical equipment at orthopedic clinics.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Topflight Apps?

We were developing new proprietary software for our clinics. A couple of developers started the software, and we were having some issues getting the software up and running.

SOLUTION

What was the scope of their involvement?

We are developing an order entry software; the existing software had a lot of rules to walk through. The documentation for healthcare billing requires the system to manage a lot of “ifs” and “ands” based on what item is being dispensed. Topflight Apps worked with the existing code and then updated the code from AngularJS 1 to AngularJS 5 to make it easier to work with. We also needed the code updated so it would handle the tree of entries necessary to be made by the fitter when they enter a particular product and billing code to bill the insurance payers.

We’re in the implementation phase now. They’ve been extremely responsive to adjusting items and addressing issues that we’re having with the code when we interface with an inventory management system. There are issues that you can’t identify when you’re testing. Once it’s onsite and live, there are things that pop up that you never could foresee. That’s been ongoing.

We’ve scheduled a meeting to look at doing the next phase of development.

What is the team composition?

We work with Nelio (Project Manager, Topflight Apps), one main developer, and Heather (QA Specialist, Topflight Apps). 

How did you come to work with Topflight Apps?

We were referred to Topflight Apps by our backend developer.

How much have you invested with them?

We’ve spent about $20,000–$25,000.

What is the status of this engagement?

We started working together in March 2018 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The fact that we’re up and running is the metric that’s most important to us. It’s a service that we’re able to provide to our clients, which nobody else in the industry can provide.

Our internal fitters are the ones using it right now. They’re generally set in their ways because they have a process that they’ve been using for a few years, so we knew it was going to be challenging to get them to switch over to a completely different process. At the initial location where we rolled it out, the acceptance of what we were doing was almost instantaneous. Employee acceptance of the new process has been absolutely fantastic. We’re really pleased. We’ve now rolled it out at two other sites. 

How did Topflight Apps perform from a project management standpoint?

There’s one person in charge to make sure the project is going forward. We’ve been using Microsoft project management software to track our progress. We have weekly calls to discuss issues and next phases and steps.

They work well with our team. Healthcare billing is especially complex and there’s a lot of documentation, especially dealing with Medicare. They were great at understanding the flow of what we needed and when we needed it and what needed to happen when a particular item was dispensed.

Heather was great at interfacing between our clinical people who were talking in a clinical language and the developers who were talking in a technical language. She meshed those together and understood what needed to be done on our side with documentation and workflow and conveyed exactly how the code needed to look and work to the developers.

What did you find most impressive about them?

They’re responsive to our issues or questions we have. There’s not a lot of lag time between us contacting them and them at least letting us know they’re working on it. The implementation of our requests is normally less than 24 hours. 

They understand what we’re trying to accomplish. They are far and above anybody else that we’ve worked with. They took the time to understand our business so the software we’re developing works for our business. It’s been impressive.

Are there any areas they could improve?

No. It’s been a great experience.

Do you have any advice for potential customers?

Make sure you know what your goal is. It makes the process a lot easier.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Their rates are very reasonable.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Platform Dev for Healthcare Startup Company

“We have developers who provide great support, especially when we have any issues.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2016 - Ongoing
Project summary: 

Using HTML5, JavaScript, and Angular, Topflight Apps helps to develop an e-commerce platform. They worked to develop it within regulations and compliance standards and connected it with the banking system.

The Reviewer
 
1-10 Employees
 
Bogotá, Colombia
Co-Founders, Medpike
 
Verified
The Review
Feedback summary: 

As a result of Topflight Apps diligent work and expertise, the platform now operates in compliance with financial regulations. The number of users increased, and Topflight helped to innovate the payment plan structure. They excel in delivering excellent project management and communications.

BACKGROUND

Introduce your business and what you do there.

Respondent 1: Initially, we were a startup. We had an app that provided clients with their clinical history.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Topflight Apps?

R1: We started development with a local firm, but we had troubles with the local providers. We wanted to find a Spanish-speaking project manager because we wanted to reuse the code we already had, and it was difficult to find an agency willing to work with a code developed by someone else.

R2: Even though a development with them was more expensive than with any local company due to the exchange rate, for us, having a local team wasn't easy.

SOLUTION

What was the scope of their involvement?

R1: We were looking for new technologies like HTML5, JavaScript, and Angular. Those were tools that we didn't find easily on the local market. We wanted to link with an e-commerce platform. It was a gateway that we had to turn into a local platform under Colombian regulations.

R2: The fact that we needed a site with American compliance, which is something local developers are not familiar with, made working with them a great option.

What is the team composition?

R1: There were three developers as project managers working exclusively with us, and they had a bigger team working with them behind the scenes.

How did you come to work with Topflight Apps?

R1: At a health conference in Silicon Valley, I met someone working on technologies applied to health who had worked with Topflight before. We trusted their recommendation.

Topflight sent us their portfolio, and we saw they had similar projects to what we were looking to do so they were a good fit for us.

How much have you invested in them?

R1: We’ve invested around $28,000–$38,000 with them so far.

What is the status of this engagement?

R2: We started working together at the beginning of 2016 and we continue to work with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

R1: We complied with the Colombian financial regulations, which was extremely complex. They helped us innovate our financial health plans; now, instead of paying a monthly fee, doctors can pay per added patient. We connected that with the bank system. I think we were the first ones in Colombia offering anything like that.

We also increased our number of users after the development; we reached more than 700 new users from all over Latin America.

How did Topflight Apps perform from a project management standpoint?

R1: They met all deadlines. We had the advantage of working in different time zones so we were able to have some developments prepared and ready overnight. They worked even more than we expected.

We used Trello as a project management tool. Most of the previous development was in Spanish, but they were able to understand without any problem.

Having found an agency with a Spanish-speaking project manager made everything easier. The project manager they assigned is excellent. He has fluid communication with us so we are happy working with them.

What did you find most impressive about them?

R1: It’s great for us to have Spanish-speaking developers. We have developers in Mexico who provide great support, especially when we have any issues. Another thing that was great was the code migration; it was exceptionally clear and well explained.

Their project management is also great. We had Skype calls to validate the code in real time.

Are there any areas they could improve?

R1: We would love if they had an office in Bogota; it would be great for us to have them closer to us.

R2: Our long-term relationship implies that things are going well.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UX & App Dev for Babysitting & Petcare App Startup

“TopFlight provides exceptional UX designs and high-quality development work.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sep. 2017 - Ongoing
Project summary: 

TopFlight designed and developed a cross platform app using React Native, providing additional UX design feedback and testing as needed.

The Reviewer
 
1-10 Employees
 
Los Angeles, California
Founder, Babysitting/Petcare Tech Startup
 
Verified
The Review
Feedback summary: 

TopFlight's designers and developers provide incredibly creative, high-quality work that exceeds expectations. Although their project management skils could be improved, their proactive approach to projects and ability to provide creative input is second to none.

BACKGROUND

Introduce your business and what you do there.

I'm the founder and CEO of a babysitting and pet care tech startup.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TopFlight?

I was looking for a local, creative development company that could help us build our app.

SOLUTION

What was the scope of their involvement?

TopFlight designed and developed a cross platform mobile app, using React Native. They incorporated features that allow users to find and trade certain care needs with other users, and provide creative input for ways to improve the app throughout the process.

What is the team composition?

I work with a few designers and about four developers.

How did you come to work with TopFlight?

I'd been asking around and searching online through sites like UpWork. I believe they reached out to me after seeing my project posted and I ultimately decided to work with them because they could provide local support and I liked the quality of their previous work.

How much have you invested with them?

We've invested about $33,000 in their services thus far.

What is the status of this engagement?

We've been working together since September 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

TopFlight provides exceptional UX designs and high-quality development work. It's been refreshing to work with a similarly entrepreneurial company that genuinely cares about the product. They continue to exceed our expectations, providing valuable and creative input on ways we can improve our app.

How did TopFlight perform from a project management standpoint?

Their team's project management has some room for improvement. They could've been more organized in the beginning and mapped out the scope of work better. 

What did you find most impressive about them?

Their designers and developers are incredibly creative in regards to coming up with strategies and utilizing the latest technologies available. They're willing to tackle anything I throw their way.

Are there any areas they could improve?

It would help if they could employ better management of the design process when taking over existing designs.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web App Dev for Online Math Learning Platform

"They are reasonable and do not promise anything over-the-top that your project doesn’t need."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2017 - July 2018
Project summary: 

Topflight Apps developed a web app to complement an iOS app in order to better serve students, teachers, and parents. The platform includes different learning tracks and the ability to monitor progress.

The Reviewer
 
1-10 Employees
 
Portland, Oregon
Don Crawford
Founder, RocketMath
 
Verified
The Review
Feedback summary: 

The web app has recently launched and has already developed a following. Topflight Apps offers a skilled team of developers at a reasonable price. Their leadership was accessible and fair—making a point to never over-promise while ensuring that all requirements were met.

BACKGROUND

Introduce your business and what you do there.

I'm the founder of RocketMath. We produce various curricula to help students learn basic math, facts, and information. We have a couple of apps, as well as paper-and-pencil programs that homeschoolers and teachers can access.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Topflight Apps?

We wanted to produce an online game that students could play on various devices in order to practice at school and at home. Further, we wanted to give teachers and parents the ability to monitor progress.

SOLUTION

What was the scope of their involvement?

We based the design of the web app off of our existing iOS app. We held several sessions for discussing features, and they helped refine the scope of the project into something that I was able to afford. We gave parents and teachers the ability to track progress, and we added multiple learning tracks—which included more challenging assignments than the basic addition, subtraction, multiplication, and division.

What is the team composition?

We worked closely with their group of developers, but the founder was involved in the beginning stages and later on as necessary.

How did you come to work with Topflight Apps?

They responded to my RFP, and they were clear and responsive. They didn’t try to upsell me on anything. They sought to provide me only with what I needed.

How much have you invested with them?

We’ve spent about $50,000.

What is the status of this engagement?

We began working together in January 2017, and the web app was completed in July 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The web app has been live for about a month, and we are finding that people and schools want to buy it and use it. The fact that it exists and it works and people are buying it is promising.

How did Topflight Apps perform from a project management standpoint?

They provided regular updates, and they were willing to clarify all actions during the development stage. We worked mostly with the developers, but the founder was always available.

What did you find most impressive about them?

We were allowed to work directly with the developers so that the project progressed quickly.

Any advice for potential customers?

They provide good value for the money. They are reasonable and do not promise anything over-the-top that your project doesn’t need.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Because of some personnel changes, some aspects didn’t go as quickly as we had hoped.
  • 5.0 Cost
    Value / within estimates
    This is where they really stand out. They were very economical for what we got.
  • 5.0 Quality
    Service & deliverables
    Their leadership made sure that they delivered on everything they promised.
  • 5.0 NPS
    Willing to refer

Web App Dev for Healthcare Technology Company

"For what I needed, an attractive and clean prototype, they hit it out of the park."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - Apr. 2018
Project summary: 

Topflight Apps developed a prototype of a healthcare management platform, fostering easier doctor and staff communication. Topflight created the code and drew designs for UX/UI on a Laravel platform.

The Reviewer
 
1-10 Employees
 
New York, New York
COO, Healthcare Startup
 
Verified
The Review
Feedback summary: 

The prototype has helped recruit new clients and is being used as a training tool in the onboarding process. Topflight Apps’ talented designers provided clear timelines and delivered an attractive platform. They diligently followed specifications but also were intuitive enough to offer suggestions.

BACKGROUND

Introduce your business and what you do there.

I am the COO of a healthcare startup.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Topflight Apps?

We needed a prototype of our web application, both as a proof of concept but also as a tool to demonstrate our capabilities to customers and investors.

SOLUTION

What was the scope of their involvement?

They provided the design of the UX and UI. They developed the code base and implemented it. I provided some specifications of wireframes, but they were able to create mockups and work with it end-to-end. The platform is based on Laravel and uses PHP. It allows doctors and their staff to review patient information and provide feedback on the status of patients and what kind of care they may need.

What is the team composition?

I worked with two developers and a designer. Topflight’s CEO was involved as well but to a lesser extent.

How did you come to work with Topflight Apps?

A colleague of mine connected with them on Upwork or a similar platform. He collected all provider options, and I managed the selection process. They stood out because they are a full-service shop and had a demonstrated emphasis on design and implementation. They also had a familiarity and background with healthcare technology.

How much have you invested with them?

We’ve spent between $25,000 and $30,000.

What is the status of this engagement?

We started working together in January 2018, and the product was delivered in April. The prototype is being used as a training tool to onboard our clients to our systems. We also use it for customer demos and in discussions with investors. The full and functional version is still in development with our in-house team.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

In part due to the quality of the prototype, we’ve had between 10–15 customers advance to the contracting phase of our onboarding process.

How did Topflight Apps perform from a project management standpoint?

Across the board, they were on time. Both developers were talented in terms of content production and quality feature development, but one was a better project manager and communicator than the other. We usually used Google Documents and email to communicate.

What did you find most impressive about them?

They have very talented in-house designers. That was clear in the selection process, and they delivered on their potential.

Are there any areas they could improve?

In terms of the technology stack they used for our project, Laravel/PHP, it’s considered a little outmoded – but this was in part due to budget considerations, and I appreciated them being mindful that our tech spend is limited since we are a small company.

Any advice for potential customers?

It’s best to pay close attention to striking the right balance of how much you put on yourself versus how much you put on them. At the outset, I would do the wireframes, really map them out, out of concern that they wouldn’t deliver what I wanted if I wasn’t specific. But they were talented and often filled in the gaps I didn’t know where there. Eventually, I gave them more white space to work in. I had to realize that UX is not what I do, it’s what they do, so it’s best to trust them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They do a clear job of explaining why certain projects will take longer or shorter than I expected.
  • 4.0 Cost
    Value / within estimates
    Some of the services were more or less expensive than I expected, but it was manageable and worth it.
  • 5.0 Quality
    Service & deliverables
    For what I needed, an attractive and clean prototype, they knocked it out of the park.
  • 5.0 NPS
    Willing to refer

Data Extraction App Dev for Sleep Therapy Center

"They spelled everything out at the beginning, fulfilled every promise, and were honest about the cost."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2017 - May 2018
Project summary: 

Topflight created an iOS and Android app that sends daily push notifications as a reminder to log symptom severity and treatment progress. Through the app, users also have direct communication with doctors.

The Reviewer
 
11-50 Employees
 
San Francisco, California
Dr. Jamil Alkhoury
Director, TMJ Sleep Therapy Centre
 
Verified
The Review
Feedback summary: 

Topflight is markedly more communicative and professional than their competitors. They respond to emails within an hour, are honest and upfront about project costs, fulfill their promises, and work diligently to meet every deadline.

BACKGROUND

Introduce your business and what you do there.

I'm the director and founder of TMJ Sleep Therapy Center of San Francisco.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Topflight?

I wanted to develop an app that would facilitate patient data extraction and help patients connect with their doctors.

SOLUTION

What was the scope of their involvement?

Many of my patients desperately needed a way to keep a daily log of their symptoms and connect with their doctors. The chronically ill patients especially feel like society has left them, or that they are a burden, and the app allows them to communicate with a doctor and not be brushed off or pushed around.

Topflight helped me create an iOS and Android app where patients could keep a daily log of their symptoms to substantiate how severe their symptoms are and how much they are progressing. This produces more accurate data and reduces the subjective quality in diagnosis and treatment.

Users receive a daily push notification on their phones at 7:00 pm and input how their treatment is going and the severity of their symptoms on a scale of 0–10. The app keeps an accurate log of how patients are feeling, as opposed to them trying to think back and remember their symptoms from weeks ago. With the information the app collects, we can also collect and compare treatment data from different centers to identify the most effective approaches for certain symptoms.

What is the team composition?

There were quite a few engineers and developers working behind the scenes. Our main point of contact was the frontend developer, who we spoke with on a weekly basis.

How did you come to work with Topflight?

One of my patients worked with Topflight for his own business. He had a great experience and recommended them to me. This patient actually helped me on the project. I explained to him what I wanted, he wrote a proposal, and he used his existing business relationship to meet with them and help me achieve my business goals.

How much have you invested with them?

We’ve spent $25,000–$30,000.

What is the status of this engagement?

We began working with Topflight September 2017, launched the app on Google Play and the Apple app store a few weeks ago, and have an ongoing relationship for updating the app and adding more features as needed.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Overall, we’ve gotten positive responses and feedback. Even though we launched a few weeks ago, patients have already started downloading and using the app and commenting on how self-explanatory it is; Topflight made it simple and easy for anyone to understand. Our patients that have downloaded the app now use it as their primary form of communication with the office, which has reduced the workload in terms of phone and email.

How did Topflight perform from a project management standpoint?

I have dealt with many contractors in my business career, and Topflight is by far the most professional and responsive I have worked with. They’re prompt, give regular updates, answer emails—our main form of communication—within an hour if not right away, and work incredibly hard to fix any problems.

We had an issue where the app was sending out four push notifications instead of one. I noticed this on Saturday, and by Monday morning they had it back to normal.

What did you find most impressive about them?

They spelled everything out at the beginning, fulfilled every promise, and were honest about the cost. In every other working experience I’ve had with contractors, I’ve been hit with hidden or additional charges. With Topflight, I paid exactly what had been agreed upon.

Are there any areas they could improve?

I would tell them to keep doing exactly what they’re doing. I was very lucky to find them.

Do you have any advice for potential customers?

Know what you want, put it in writing, make sure you communicate clearly, and don’t second-guess yourself. Topflight is professional and will give you whatever you ask, as long as you’re clear on your needs. Clear communication from the beginning will save a lot of trouble.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UI/UX Website Design for Branding Agency

"They were really easy to work with, which is rare with creative firms, and especially so when you talk about design."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. - Mar. 2018
Project summary: 

Topflight Apps developed the UI and UX for a website redesign. Based on pre-existing ideas, they worked through several rounds of edits, and incorporated user feedback, to produce the final version.

The Reviewer
 
1-10 Employees
 
San Francisco, California
EVP, Engagement, Branding Firm
 
Verified
The Review
Feedback summary: 

Topflight delivered the product with a short timeframe, under a certain amount of pressure. They were constantly available and prided themselves on their quick response times. They worked well with end-clients in a different time zone and effectively integrated feedback into their creative work.

BACKGROUND

Introduce your business and what you do there.

I’m the EVP of Engagement for a branding firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Topflight Apps?

We were working on a global rebrand for one of our clients, and we needed help with the web design element of our deliverables. We were already working on a new identity, logo, and look and feel, so we decided to reach out for the website design piece.

SOLUTION

What was the scope of their involvement?

They helped us with the UX and UI of a new website, for both mobile and desktop. We briefed them on the project, and they immersed themselves in a lot of information, in terms of the brand identity we’d already created. We started out agreeing on what the UX was going to be, going over a couple of different design ideas, and then narrowing it down based on client feedback. They didn’t do any content creation, but that handled all of the visuals for the site.

What is the team composition?

We mainly dealt with the project lead and a designer.

How did you come to work with Topflight Apps?

I’d known them for about a year, and I was looking for the right project to engage them on. I really liked and connected with the owner, and I wanted to see them in action. This project had a great-sized scope and was in our core competencies, so we went with them. Originally though, we liked how collaborative they were, because that’s how we like to work.

How much have you invested with them?

We spent around $10,000.

What is the status of this engagement?

We worked together from February to March 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They were able to jump in, understand the brand, and deliver the UI and UX in about six weeks, which was really impressive. Especially considering the pressure we were under.

How did Topflight Apps perform from a project management standpoint?

We collaborated via text, email, and video calls, and they were highly communicative, often responding within minutes. The end-client was in a different time zone, but Topflight was really flexible in terms of working and collaborating with us, even if it wasn’t during the typical workday.

What did you find most impressive about them?

They were really easy to work with, which is rare with creative firms, and especially so when you talk about design. They were open to feedback and were very collaborative. In terms of response time, they were able to turn things around really quickly.

Are there any areas they could improve?

If this had been a larger scale project, I would say that should have utilized a project management tool where we could see our progress. For this particular project, it wasn’t needed, since we also had a short turnaround, but on other projects, I would recommend for them to use one if they don’t already.

Any advice for potential customers?

You need to find someone that has the same kind of work ethic as you, in terms of response times and availability. We’re available to our clients at almost any time, and Topflight made themselves available to us. Having that same perspective, in terms of customer service and experience, is important.

5.0
Overall Score It was a small project, but they delivered everything that we needed them to deliver, well.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer