What evidence can you share that demonstrates the impact of the engagement?
They were able to jump in, understand the brand, and deliver the UI and UX in about six weeks, which was really impressive. Especially considering the pressure we were under.
How did Topflight Apps perform from a project management standpoint?
We collaborated via text, email, and video calls, and they were highly communicative, often responding within minutes. The end-client was in a different time zone, but Topflight was really flexible in terms of working and collaborating with us, even if it wasn’t during the typical workday.
What did you find most impressive about them?
They were really easy to work with, which is rare with creative firms, and especially so when you talk about design. They were open to feedback and were very collaborative. In terms of response time, they were able to turn things around really quickly.
Are there any areas they could improve?
If this had been a larger scale project, I would say that should have utilized a project management tool where we could see our progress. For this particular project, it wasn’t needed, since we also had a short turnaround, but on other projects, I would recommend for them to use one if they don’t already.
Any advice for potential customers?
You need to find someone that has the same kind of work ethic as you, in terms of response times and availability. We’re available to our clients at almost any time, and Topflight made themselves available to us. Having that same perspective, in terms of customer service and experience, is important.